12th Pass Freshers For Customer Support Executive

We are seeking a dedicated Customer Support Executive to join our team in Noida Sector 2. This part-time role is ideal for individuals with 0 to 3 years of experience, and a minimum educational qualification of 12th pass.

Key Responsibilities:

1. Customer Assistance: Provide prompt and professional assistance to customers via phone, , or chat, ensuring their inquiries are resolved efficiently.

2. Problem Solving: Address customer issues by understanding their concerns and providing appropriate solutions, maintaining a positive attitude throughout the interaction.

3. Product Knowledge: Maintain a thorough understanding of our products and services to effectively guide customers and enhance their experience.

4. Record Keeping: Document customer interactions and feedback accurately in the system for easy reference and to improve our service.

5. Team Collaboration: Work closely with team members to share insights and improve overall customer support strategies.

Required Skills and Expectations:

- Candidates should have strong communication skills, both written and verbal, to interact effectively with customers.

- Must possess a friendly and approachable demeanor to create a welcoming environment for customers.

- Problem-solving abilities are crucial, as the role involves addressing varied customer concerns.

- Basic computer skills and familiarity with customer management software are preferred.

- A team-oriented mindset is necessary to collaborate effectively with colleagues and contribute to a supportive work atmosphere.

• Experience

  0 - 3 Years

• No. of Openings

  136

• Education

  12th Pass

• Role

  Customer Support Executive

• Industry Type

  Call Centre / BPO / ITES / LPO

• Gender

  [ Male / Female ]

• Age Limit

  18 - 30 Yrs.

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office