Openings For Customer Service Representative || Freshers & Experienced

We are looking for a proactive and customer-focused individual to join our team as a Customer Care Executive KYC Follow-up. In this role, you will be responsible for contacting customers with pending KYC documentation, assisting them with the completion process, and ensuring timely compliance with regulatory requirements.

Key Responsibilities:

Reach out to customers via phone, email, or SMS to remind and assist with pending KYC documentation.

Explain the importance of KYC compliance and guide customers through the submission process.

Handle inbound queries related to KYC documentation with professionalism and clarity.

Maintain accurate records of all communication and updates in the system.

Escalate unresolved or complex issues to the appropriate internal teams.

Meet daily and weekly targets for follow-ups and KYC completion.

Ensure adherence to internal policies and external regulatory requirements.

• Experience

  0 - 6 Years

• No. of Openings

  25

• Education

  10th Pass

• Role

  Customer Care Representative

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Part Time

• Work Location Type

  Work from Home