Array ( [0] => customer-care-assistant [1] => bangalore ) Customer Care Assistant 10th Pass Jobs in Bangalore
68

Customer Care Assistant 10th Pass Jobs in Bangalore

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  • 0 - 6 yrs
  • 2.8 Lac/Yr
  • Bangalore
Customer Care Customer Support Customer Handling Customer Service Inbound Calls Cold Calling Telephone Handling BPO Voice Domestic BPO Customer Relationship Good Communication
As a Customer Support Executive based in Bangalore, you will play a crucial role in ensuring customer satisfaction and handling queries effectively. This is a full-time position suitable for candidates with 0 to 6 years of experience, and a minimum educational requirement of a 10th pass.**Key Responsibilities:**- **Handle Customer Inquiries:** You will respond to customer questions and concerns through various communication channels such as phone, email, or chat, ensuring prompt and accurate assistance.- **Resolve Issues:** Your role will involve troubleshooting customer problems and providing solutions or escalating them to the appropriate department when necessary.- **Maintain Customer Records:** It is essential to document customer interactions and update their information in our system to keep accurate records.- **Provide Product Information:** You will inform customers about products and services, helping them make informed decisions and enhancing their overall experience.- **Follow-Up with Customers:** After resolving issues or providing assistance, you will follow up to ensure customer satisfaction and gather feedback for service improvement.**Required Skills and Expectations:**Candidates should possess excellent communication skills to effectively interact with customers. A friendly and patient attitude is essential for addressing concerns. Basic computer skills for data entry and software navigation are necessary. You should be a quick learner, able to understand product features and services easily. Problem-solving skills are important to provide efficient solutions. Finally, a commitment to teamwork and collaboration is expected to support your colleagues and contribute to a positive work environment.
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  • 1 - 2 yrs
  • 2.8 Lac/Yr
  • Kadubeesanahalli Bangalore
Customer Service Customer Support Customer Care
Job Title: Customer Support Executive - Flipkart ProcessJob Category: BPO / Voice ProcessShift Timings: Rotational ShiftsEmployment Type: Full-TimeWork Type: Work from OfficeJob Description:We are hiring energetic and customer-focused professionals for the Flipkart Voice Process. This is a full-time, on-site role designed for individuals who are passionate about delivering excellent service and communication.As a Customer Support Executive, you will be responsible for managing customer queries via inbound or outbound calls, maintaining service levels, and ensuring customer satisfaction for one of India's largest e-commerce brands - Flipkart.We are looking for candidates who have at least one year of experience in any domain, possess strong communication skills in both English and Hindi, and are comfortable working in a fast-paced environment. Immediate joiners are highly preferred.Key Responsibilities:Handle customer queries and complaints via calls professionally and promptlyMaintain service quality as per Flipkart standardsEnsure quick resolution and customer satisfaction in every interactionUpdate call records and maintain accurate documentationCoordinate with internal teams to ensure issue closureMeet performance targets including attendance, quality, and productivityEligibility Criteria:Minimum education: 12th pass (Higher Secondary) or aboveMinimum 1 year of experience in any field/domainStrong fluency in both English and Hindi (verbal communication)Must be willing to work in rotational shiftsImmediate joiners will be given prioritySalary & Benefits:CTC: 26,000/monthTake-Home Salary: 22,000/monthAttendance Bonus: 3,500/monthPerformance Incentives: Up to 80,000/month based on KPIsInterview Process :HR Screening RoundVersant Test (Level 5 qualification mandatory)Operations RoundClient Round (Final Selection)
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  • 1 - 3 yrs
  • 7.0 Lac/Yr
  • Bangalore
Customer Care Associate International Voice Process Good Communication Skills International BPO
We are looking for a Customer Service Associate in Bangalore, India, to join our team. The ideal candidate will have 1 to 3 years of experience in customer service and a minimum education level of 12th pass. This is a full-time role that requires working from the office.Key Responsibilities:- **Assisting Customers**: You will handle customer inquiries through various channels like phone, email, and chat, ensuring timely and accurate responses to their questions and concerns.- **Problem Solving**: You will work to resolve customer issues effectively, using your critical thinking skills to provide solutions and ensure customer satisfaction.- **Product Knowledge**: You will need to learn about our products and services. This knowledge will help you assist customers better and provide them with relevant information.- **Documentation**: You will be responsible for maintaining a record of customer interactions and transactions, ensuring that all information is accurate and up-to-date.- **Team Collaboration**: You will work closely with other team members to share insights and improve service quality, contributing to a positive team environment.Required Skills and Expectations:Candidates should have strong communication skills and the ability to listen actively. A good understanding of customer service principles is important. You should be patient, friendly, and able to work under pressure. Proficiency in using computers and basic software applications is essential. A willingness to learn and adapt is highly valued.Contact person : Call/WhatsAppAzeem 7829443372
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  • 0 - 6 yrs
  • 8.5 Lac/Yr
  • Bangalore
Passenger Handling Baggage Management Customer Service Customer Support Customer Care Consultant Boarding and Departure Operations Coordination Communication Safety and Security Interpersonal Skills Teamwork Time Management
Ground Staff are responsible for assisting passengers and supporting airport operations on the ground. They ensure smooth airport functioning by managing passenger services, baggage handling, check-in procedures, and coordination between airline departments. Their main goal is to provide excellent customer service and ensure safety and efficiency at the airport.Key ResponsibilitiesPassenger HandlingAssist passengers during check-in, boarding, and arrival procedures.Verify passenger documents such as passports, visas, and tickets.Issue boarding passes and baggage tags.Provide information about flight schedules, delays, and gate changes.Baggage ManagementEnsure baggage is properly weighed, tagged, and loaded.Handle lost, delayed, or damaged baggage complaints.Coordinate with baggage handling teams.Customer ServiceAssist passengers with special needs such as elderly travelers, disabled passengers, and unaccompanied minors.Respond to passenger inquiries and resolve complaints politely.Provide assistance during flight delays or cancellations.Boarding and Departure OperationsManage boarding gates and ensure passengers board according to procedures.Verify boarding passes and travel documents.Ensure safety regulations are followed before departure.Coordination and CommunicationCoordinate with pilots, cabin crew, security staff, and airport authorities.Communicate operational updates to relevant departments.Maintain proper documentation and reports.Safety and SecurityFollow airport safety and security regulations.Ensure passengers comply with airline and airport policies.Report suspicious activities or safety issues immediately.Required SkillsExcellent communication and interpersonal skillsStrong customer service abilityProblem-solving skillsAbility to work under pressureTeamwork and coordinationBasic computer knowledgeTime management skillsEducational QualificationMinimum 10+2 (Higher Secondary)Diploma or degree in Aviation, Hospitality, or Travel Management is preferred.ExperienceFreshers can apply.02 years of experience in aviation, customer service, or hospitality is an advantage.Physical RequirementsGood personality and grooming.Ability to stand for long hours.Good eyesight and physical fitness.Work EnvironmentAirports and airline terminals.Rotational shifts including night shifts, weekends, and holidays.Fast-paced and customer-facing work environment.
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  • 1 - 7 yrs
  • 4.8 Lac/Yr
  • Bangalore
Customer Service International BPO BPO Customer Relationship Proficiency in English
Job Title Customer Service Associate (CSA) VoiceLocation BengaluruWorkspace WFODepartment OperationsChannel VoiceLanguage English (additional languages may be required)Hours of Operation 24/7Overview of PositionThe role of the Customer Service Associate (CSA) - Voice, will be responsiblefor: Having daily interactions with the customer to handle issues fromend to end via call Going the extra mile to engage customers in solving issues andensuring satisfaction Quickly and effectively building rapport with customers whilediagnosing and resolving ssues Providing white glove service and having the ability to provide anoverall excellent customer experience Managing customer expectations regarding estimated responsetimesRemote Requirements Maintain a secure, high speed internet connection Ability to plug in ethernet cable into a modem Have a dedicated workspace in their homes or remote locations toprovide services to the Company Ability to come into the campus to pick up equipmentEssential Functions An obligation to deliver exceptional customer service Receive inbound calls to gather and verify required information and doutmost within their power to solve customer problems Have excellent judgment skills to be able to properly evaluate situationsand immediately by providing effective solutions Ability to learn new skills and quickly absorb and interpret newinformation, products, and features from the perspective of the customer Actively listen to the customer, and show empathy and patience Provide information to the client and place appropriate notes in system IntouchCX intouchcx.comindicating exactly what action was taken or needs to be taken Ensure policies and procedures are followed on all calls Maintain thorough knowledge of systems so that information can beresearched and proper information is given to customer Learn and retain a thorough working knowledge of all existing and newprocess and procedures Achieve assigned Key Performance Indicators e.g. Call Handle Time,Quality, CSAT & DSAT Attend Team Meetings/additional training sessions as scheduled Performs other duties as assignedCritical Skills Above average verbal and written communication skills - ability tospeak accurately, using proper grammar, and good enunciation Ability to show high emotional intelligence by remaining calm underpressure while solving the customers concerns Ability to listen attentively and to use information provided by clients totailor responses and actions to meet the clients specific needs Ability to learn new skills and quickly absorb and interpret newinformation, products, and features from the perspective of thecustomer Ability to work in a fast-paced, hectic, changing environment Ability to organize and follow-up multiple tasks/details with accuracyand timeliness Ability to operate a phone system and personal computer Ability to adhere to all organizational policies and procedures Ability to work a variety of shifts including days, afternoons, evenings,weekends and holidays Ability to perform basic mathematical functions Ability to effectively interact with employees at all levels of theorganization and work with a variety of people from diversebackgroundsEducational/WorkExperience andRequirements Must successfully pass a background check High school diploma or equivalent required Post secondary degree is a plus Must have at least six months customer service experience or equivalentPoint of contact :HR Samuel8147091053ruivah.samuel@intouchcx.com
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  • 0 - 6 yrs
  • 3.3 Lac/Yr
  • Bangalore
Customer Relationship Customer Care Outbound Calling Customer Service Customer Support Customer Handling Customer Management Customer Communication Call Center
Role : CUSTOMER CARE EXECUTIVES (10 POSITIONS) - INBOUND /OUTBOUND / Chat Process / Social Media ExecutiveGood to have :English is a must &Any one (South Indian) Language (either Telugu or Tamil or Kannada) Salary ?Often around 20,000 30,000 per month (varies by posting and experience level).Location: On-site Bengaluru (Arekere)Employment type: Full-time & Permanent Who can apply ? Any below qualifications are welcome :Fresh graduates / 10+2 /Experienced customer care executives are all welcome to apply !Job Type?Office Job -Monday to Saturday (shift timings)5:30 AM to 3PMor1:00PM to 10 PM ( no cab facility)Free breakfast + Lunch + Dinner Joining Time ? As early as possible /Prefer immediately Role category?Customer Support / Voice Process / Customer ServicePrimary ResponsibilitiesAs a Customer Care Executive at our org- your main duties typically include:Handling customer interactions: Answering customer queries and concerns through phone calls, emails, or in-person communication. Resolving issues: Helping customers with complaints, delivery questions, product information, refunds, or other service-related problems. Maintaining service quality: Ensuring timely, accurate, and professional responses that enhance customer satisfaction. Updating records:Logging customer calls and responses in company systems to track issues and solutions. Coordinating internally: Working with other teams (like sales, delivery, logistics) to resolve complex queries and improve customer experienceCommunication:Good verbal and written communication skills, often in English. Knowledge of local languages is a plusCustomer support mindset :Strong focus on helping customers and solving problems professionallyExperience: Many listings are open to freshers or candidates with little to no prior experience in customer service.What You Can Expect?This role is typically entry-level and suitable if youre starting your career in customer service. The focus is on building communication skills, understanding customer needs, and representing the company in a professional manner. Company ?India's first certified organic dairy enterprise, offering a range of products including organic milk, ghee, cheese, and honey, all sourced from stress-free cows raised on sustainable farms. The company focuses on delivering fresh, untouched organic products to customers in Bengaluru, Chennai, and Hyderabad, with a commitment to supporting local farmers and promoting environmentally friendly practices.
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  • Fresher
  • 3.5 Lac/Yr
  • Bangalore
Restaurant Service Good Communication Customer Care WW2
Stewards, have experience in F&B industry preferable
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  • 0 - 2 yrs
  • 2.5 Lac/Yr
  • Bangalore
Customer Handling Outbound Calling Customer Care Customer Relationship Customer Support Customer Service Customer Management Cold Calling Customer Communication Call Center Domestic BPO BPO Voice Inbound Outbound Sales
WERE HIRING! Customer Care Executive Voice & Sales ProcessWe are looking for enthusiastic and motivated individuals to join our growing team as Customer Care Executives. This role involves handling customer interactions, resolving queries, and promoting our products and services. Qualifications Minimum education: 12th Pass Age: 18 to 30 years Excellent communication skills in English & Hindi Ability to handle customer queries and provide effective solutions Prior customer service or sales experience is a plus (not mandatory) Key Responsibilities Handle inbound & outbound calls professionally Provide accurate information about products and services Identify customer needs and close sales effectively Ensure high customer satisfaction through problem-solving Meet assigned sales targets and performance goals Salary & Benefits Starting salary: 18,000 per month Performance-based incentives & bonuses Comprehensive training & career growth opportunities Fast-track growth in customer care and sales Why Join Us? Supportive work environment Skill development & career advancement Stable income with attractive incentives
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  • 1 - 2 yrs
  • 2.0 Lac/Yr
  • Ejipura Bangalore
Customer Relationship Outbound Calling Customer Service Customer Handling Customer Management Customer Support Customer Care
Handle inbound and outbound customer interactions professionallyResolve customer queries and concerns effectivelyMaintain accurate records of customer interactionsEnsure high levels of customer satisfactionCoordinate with internal teams for issue resolution
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  • 0 - 3 yrs
  • 2.0 Lac/Yr
  • Whitefield Bangalore
Customer Relationship Outbound Calling Customer Service Customer Handling Customer Care Customer Management Customer Communication Customer Support
We are looking for a Customer Service Executive to join our team in Whitefield, Bangalore. In this role, you will be responsible for building and maintaining customer relationships through outbound calling, handling customer inquiries, providing excellent customer service, and managing customer communications effectively.Key Responsibilities:- Make outbound calls to customers to address their needs and concerns.- Handle customer inquiries and provide timely and accurate solutions.- Ensure high levels of customer satisfaction through excellent service.- Manage customer communications through various channels.- Support customers with any issues or concerns they may have.Required Skills and Expectations:- Strong communication and interpersonal skills.- Ability to handle customer inquiries and complaints professionally.- Excellent problem-solving skills.- Strong attention to detail and multitasking abilities.- Ability to work well in a team and independently.- Prior experience in customer service is a plus.
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  • 0 - 5 yrs
  • 3.5 Lac/Yr
  • Whitefield Bangalore
Communication BPO Customer Care Customer Service Customer Support Customer Handling Domestic BPO BPO Voice Telephone Handling
Who Can Apply?We welcome applications from a wide range of candidates who are enthusiastic about building a career in customer service and the BPO industry : As part of our growing team, we are hiring dynamic and customer-oriented professionals for our voice Process who can communicate fluently in English and can speak Hindi fluently . Any Graduate /12th /PUC passed from any stream or discipline Candidates with active backlogs are also eligible Freshers looking to start their career in the BPO sector or EXP Experienced professionals from any customer service background Job seekers looking for immediate joiningINDUSTRY : BANKING BFSI Role: Customer Support Executive BANKING PROCESSWork Location : Bangalore Whitefield (Prestige shantiniketan ,crescent 3) .Job Type : Full-timeMode of Work : Work from Office Total Openings : 170 +For more details/Schedule interview contact HR Hashir @ 7411684007Interview venue: Time from 9:00am Onwards ( 24th NOV to 28th NOV)What Is Expected from the Role?Handle inbound call to assist customers with their queries or concerns.No MTI or basic understanding Clear and fluent speech essential .Communicate effectively in multiple languages to address customer needs.Maintain a positive, empathetic, and professional attitude at all times.Follow up on customer interactions and ensure resolution of issues within TAT (Turnaround Time).Key Responsibilities:Provide voice-based support to customers in multiple languages.Troubleshoot basic queries related to products, services, or accounts.Deliver high-quality service by maintaining call quality, efficiency, and customer satisfaction.Escalate complex issues to the appropriate department/team.Ensure confidentiality and security of customer information.Meet and exceed daily/weekly performance targets (KPIs).RegardsHUMANRESOURCETEAM
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  • 0 - 3 yrs
  • 3.0 Lac/Yr
  • Bangalore
Outbound Calling Customer Service Customer Care Customer Handling Customer Communication Customer Management Cold Calling Customer Support Customer Relationship Call Center
We are seeking enthusiastic individuals to join our team as Customer Care Executives for both Voice and Sales processes. As a Customer Care Executive, you will be responsible for addressing customer inquiries, resolving issues, and promoting our products/services to potential customers.**Qualifications:**- Minimum educational qualification: 12th pass.- Age between 18 to 30 years.- Excellent communication skills in English and Hindi- Ability to handle customer queries and provide appropriate solutions.- Prior experience in customer service or sales is preferred but not mandatory.**Responsibilities:**- Handle inbound/outbound calls professionally and provide information about products/services.- Identify customer needs, clarify information, and close sales.- Maintain a high level of customer satisfaction through effective problem-solving.- Achieve sales targets and goals as set by the company.**Salary and Benefits:**- Starting salary of INR 18,000 per month.- Performance-based incentives and bonuses.- Comprehensive training and career development opportunities.Join us and embark on a rewarding career in customer care and sales. Apply now to be part of our dynamic !
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  • 0 - 2 yrs
  • 2.8 Lac/Yr
  • Bangalore
Customer Relationship Outbound Calling Customer Care Customer Service Customer Support Customer Handling Customer Management International BPO Cold Calling Customer Communication Call Center
We are seeking enthusiastic individuals to join our team as Customer Care Executives for both Voice and Sales processes. As a Customer Care Executive, you will be responsible for addressing customer inquiries, resolving issues, and promoting our products/services to potential customers.**Qualifications:**- Minimum educational qualification: 12th pass.- Age between 18 to 30 years.- Excellent communication skills in English and Hindi- Ability to handle customer queries and provide appropriate solutions.- Prior experience in customer service or sales is preferred but not mandatory.**Responsibilities:**- Handle inbound/outbound calls professionally and provide information about products/services.- Identify customer needs, clarify information, and close sales.- Maintain a high level of customer satisfaction through effective problem-solving.- Achieve sales targets and goals as set by the company.**Salary and Benefits:**- Starting salary of INR 18,000 per month.- Performance-based incentives and bonuses.- Comprehensive training and career development opportunities.
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  • 0 - 5 yrs
  • Female
  • Mahalakshmi Layout Bangalore
Customer Relationship Customer Care Customer Service Customer Handling Telephone Handling Good Communication Skills Chat Support
Looking for a Female Candidate Direct CompanyTele calling and Date entry Full Time Job, No work from Home - Need to be Good in Communication.English is Mandatory Near Rajaji Nagar Mahalakshmi LayoutBangalore
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  • 0 - 6 yrs
  • 3.8 Lac/Yr
  • Marathahalli Bangalore
Customer Care Cons International BPO BPO Operations Non Voice Process Chat Process BPO Non Voice Domestic BPO
5 days working Two way cab One time meal
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Customer Service Executive

Fastrack Facility Services

  • 1 - 3 yrs
  • 3.5 Lac/Yr
  • Bangalore
Customer Relationship Outbound Calling Customer Service Customer Care Customer Handling Customer Management Cold Calling Customer Support Customer Communication Call Center
Job Openings for 3 Customer Service Executive Jobs with minimum 1-3,Year Experience in Bangalore, having Educational qualification of : Higher Secondary, or any Degree with Good knowledge in Customer Relationship, Outbound Calling, Customer Service, Customer Care, Customer Handling, Customer Management, Cold Calling, Customer Support, Customer Communication, Call Center etc.
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  • 0 - 3 yrs
  • Whitefield Bangalore
Customer Care Customer Support Customer Service
We are seeking enthusiastic individuals to join our team as Customer Care Executives for both Voice and Sales processes. As a Customer Care Executive, you will be responsible for addressing customer inquiries, resolving issues, and promoting our products/services to potential customers.**Qualifications:**- Minimum educational qualification: 12th pass.- Age between 18 to 30 years.- Excellent communication skills in English and Hindi- Ability to handle customer queries and provide appropriate solutions.- Prior experience in customer service or sales is preferred but not mandatory.**Responsibilities:**- Handle inbound/outbound calls professionally and provide information about products/services.- Identify customer needs, clarify information, and close sales.- Maintain a high level of customer satisfaction through effective problem-solving.- Achieve sales targets and goals as set by the company.**Salary and Benefits:**- Starting salary of INR 18,000 per month.- Performance-based incentives and bonuses.- Comprehensive training and career development opportunities.Join us and embark on a rewarding career in customer care and sales. Apply now to be part of our dynamic team!
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  • 0 - 1 yrs
  • 2.0 Lac/Yr
  • Whitefield Bangalore
Customer Service Voice Process Inbound Process Good Communication
We are seeking enthusiastic individuals to join our team as Customer Care Executives for both Voice and Sales processes. As a Customer Care Executive, you will be responsible for addressing customer inquiries, resolving issues, and promoting our products/services to potential customers.*Qualifications:*- Minimum educational qualification: 12th pass.- Age between 18 to 30 years.- Excellent communication skills in English and Hindi- Ability to handle customer queries and provide appropriate solutions.- Prior experience in customer service or sales is preferred but not mandatory.*Responsibilities:*- Handle inbound/outbound calls professionally and provide information about products/services.- Identify customer needs, clarify information, and close sales.- Maintain a high level of customer satisfaction through effective problem-solving.- Achieve sales targets and goals as set by the company.*Salary and Benefits:*- Starting salary of INR 18,000 per month.- Performance-based incentives and bonuses.- Comprehensive training and career development opportunities.Join us and embark on a rewarding career in customer care and sales. Apply now to be part of our dynamic team!
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Professional Communication English Faculty Customer Support Issue Resolution Internal Communication Technical Services Inbound Process
Hiring for International Customer SupportLocations: Bangalore, Hyderabad, ChennaiWe are hiring 10+2 / Graduate Freshers and Experienced Candidates with:Good communication skillsFlexibility to work in US Night ShiftsSalary & Benefits:15,000 20,000 for Freshers (Experienced candidates earn higher)Performance-based IncentivesTransportation (Pickup & Drop)PF & ESIHealth Insurance5 Days Working, 2 Days OffInterview Mode: VirtualInterview Rounds:1. HR Round2. Voice & Accent3. OperationsApply Now:Email: career@novartis.comContact: 9678062419 / 9071861955
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Good Communication Skills Customer Relationship Customer Care Customer Support Customer Handling Customer Service BPO Voice Telephone Handling
Job Responsibilities:-Provide Tier 2 support to customers via calls, emails, and chatsEnsure 100% issue resolution and customer satisfactionFollow escalation procedures for unresolved issuesHandle outbound calls as per client requirementsPerform candidate verifications and recruitment support (fresh/rehires)Navigate and assist customers on self-service portalsMaintain SLA, data quality, and call documentation standardsRequired Skills:- Good technical aptitude and ability to learn quicklyExcellent verbal and written communication skillsFamiliarity with tools like ServiceNow, ERP systems, MS Office, and Internet ExplorerPrior BPO experience preferred (not mandatory)Interview Process: Versant (Score 58+), Communication Discussion
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  • 0 - 3 yrs
  • 2.0 Lac/Yr
  • Whitefield Bangalore
Customer Relationship Outbound Calling Customer Service Customer Care Customer Handling Customer Support Customer Management Cold Calling Customer Communication Call Center
Role: Customer Care Executive Voice & Sales Process Qualification: 12th Pass Age: 18-30 yrs Good English & Hindi communication Experience: Freshers welcome Prior sales/support exp. preferred Salary: 15,000 +18,000 incentives & bonuses Responsibilities: Handle calls, resolve queries, promote products & meet sales targets Perks: Training & career growth opportunities
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