Customer Support Executive Fresher

who can apply?

we welcome applications from a wide range of candidates who are enthusiastic about building a career in customer service and the bpo industry : as part of our growing team, we are hiring dynamic and customer-oriented professionals for our voice process who can communicate fluently in english and can speak hindi fluently .

any graduate /12th /puc passed from any stream or discipline

candidates with active backlogs are also eligible

freshers looking to start their career in the bpo sector or exp

experienced professionals from any customer service background

job seekers looking for immediate joining

industry : banking bfsi

role: customer support executive banking process

work location : bangalore whitefield (prestige shantiniketan ,crescent 3) .

job type : full-time

mode of work : work from office

total openings : 170 +

for more details/schedule interview contact hr hashir @

interview venue: time from 9:00am onwards ( 24th nov to 28th nov)

what is expected from the role?

handle inbound call to assist customers with their queries or concerns.

no mti or basic understanding clear and fluent speech essential .

communicate effectively in multiple languages to address customer needs.

maintain a positive, empathetic, and professional attitude at all times.

follow up on customer interactions and ensure resolution of issues within tat (turnaround time).

key responsibilities:

provide voice-based support to customers in multiple languages.

troubleshoot basic queries related to products, services, or accounts.

deliver high-quality service by maintaining call quality, efficiency, and customer satisfaction.

escalate complex issues to the appropriate department/team.

ensure confidentiality and security of customer information.

meet and exceed daily/weekly performance targets (kpis).

regards

humanresourceteam

• Experience

  0 - 5 Years

• No. of Openings

  170

• Education

  12th Pass

• Role

  Customer Support Executive

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Walk-in interview location

  11th Floor, Cresent 3 building, Prestige Shantiniketan, Next to Nexus Mall, Hoodi,Whitefield