Customer Associate Job Vacancies in Bellandur

Urgently required Customer support (credit card )graduate pass is mustBellendur 20 openingsmin 6 months in customer supportSalary upto 20k to 35k Excellent English and hindi mustTime 9am to 6pm 8pm to 6am (rotational shift)

Identifying and assessing a customers needs to ensure they are satisfied.Speaking with customers via email, live chat, on the phone,Keeping detailed records of customer interactions and being in charge of customer account details.Following your companys communication procedures and policies.Utilizing technology to handle a high volume of calls.Eligibility criteria:- Must be a graduate from a recognized university.- Minimum 6 months to 1+ years of Customer service experience.- Fluent in English & Hindi Communication (mandatory). - Willing to work from the office.- Must be comfortable with rotational shifts and a week off.Package - As per current industry standards + Performance based incentives + Other allowances.

Openings for Social Media Executive,Job Description Roles and Responsibilities :Handle Social Media customers.Resolve queries and concerns with 100% customer satisfaction.Desired Candidate Profile :Proficient in Hindi and English.Good communication and problem-solving skills.Handling irate customers.Critical thinking.L2 level Escalation handling.Stake holder managementGraduate / undergraduateExperience in domestic and international voice processPerks and Benefits :One way cab facility.Food coupons.Shit: Day shift as well as afternoon shiftExperience: 3 months - 6 yearsNo: of positions open: 10CTC: 2.5 LPA To 05 LPALocation: Marathahalli, Bangalore.Regrads,Vijay.

Job Title: Customer Support Executive - Flipkart ProcessJob Category: BPO / Voice ProcessShift Timings: Rotational ShiftsEmployment Type: Full-TimeWork Type: Work from OfficeJob Description:We are hiring energetic and customer-focused professionals for the Flipkart Voice Process. This is a full-time, on-site role designed for individuals who are passionate about delivering excellent service and communication.As a Customer Support Executive, you will be responsible for managing customer queries via inbound or outbound calls, maintaining service levels, and ensuring customer satisfaction for one of India's largest e-commerce brands - Flipkart.We are looking for candidates who have at least one year of experience in any domain, possess strong communication skills in both English and Hindi, and are comfortable working in a fast-paced environment. Immediate joiners are highly preferred.Key Responsibilities:Handle customer queries and complaints via calls professionally and promptlyMaintain service quality as per Flipkart standardsEnsure quick resolution and customer satisfaction in every interactionUpdate call records and maintain accurate documentationCoordinate with internal teams to ensure issue closureMeet performance targets including attendance, quality, and productivityEligibility Criteria:Minimum education: 12th pass (Higher Secondary) or aboveMinimum 1 year of experience in any field/domainStrong fluency in both English and Hindi (verbal communication)Must be willing to work in rotational shiftsImmediate joiners will be given prioritySalary & Benefits:CTC: 26,000/monthTake-Home Salary: 22,000/monthAttendance Bonus: 3,500/monthPerformance Incentives: Up to 80,000/month based on KPIsInterview Process :HR Screening RoundVersant Test (Level 5 qualification mandatory)Operations RoundClient Round (Final Selection)

We have vacant of 100 Customer Support Associate Jobs in BangaloreKadubeesanahalli, for Freshers Educational Qualification : Secondary School,Diploma,Professional Degree,Other Bachelor Degree,B.A,B.C.A,B.Com,B.Pharma,B.Tech/B.E,MBBS Skill customer support, BPO fresher, Telecaller etc.

- responding to customer quires- handling inbound/outbound calls.

*SERVICE CALL LOG IN SOFTWARE.*INFORM TO SERVICE MANAGER.*REPORT REQUEST BY DELIVERY TEAM FOR PMS.*SERVICE CALL TRACKING.*SERVICE CALL TRACKING UPDATE IN GOOGLE SHEET.*CUSTOMER FEEDBACK CALL.*Redirecting Phone Calls.*Distributing Correspondence.*Refer unresolved customer grievances or special requests to designated departments for further investigation.*Keep records of customer interactions and transactions, details of enquiries, complaints, and comments, as well as actions taken. Process orders, forms, and applications.Note: Only male candidates can apply.Only Who Know Knows Kannada, Hindi, Tamil & English Can Apply.Job Types: Full-time, PermanentPay: 10,000.00 - 15,000.00 per month

Key Responsibilities:1. Answer customer inquiries via phone, email, and chat: You will be responsible for responding to customer queries promptly and professionally through various communication channels.2. Resolve customer complaints: Address any concerns or issues raised by customers efficiently and effectively to ensure their satisfaction.3. Process orders and returns: Handle customer orders, exchanges, and returns accurately following company policies and procedures.4. Maintain customer records: Keep detailed records of customer interactions, transactions, inquiries, and complaints for future reference.5. Provide product information: Educate customers on product features, pricing, availability, and promotions to assist them in making informed purchase decisions.Required Skills and Expectations:1. Strong communication skills: Ability to articulate information clearly and concisely both verbally and in writing.2. Customer-oriented attitude: A strong focus on providing excellent service and fostering positive customer relationships.3. Problem-solving skills: Capable of identifying issues, analyzing problems, and finding appropriate solutions.4. Basic computer proficiency: Comfortable using email, chat, and customer management systems.5. Patience and empathy: Ability to listen attentively, empathize with customers, and remain calm under pressure.

12 Months Of Exp In Bpo Voice* Six Days Working* 1 Fixed Off* Immediate Joiner* English And Hindi Mandatory* WFH* Salary : $18,000 - $23,000 Per Month#SBISupport #SBICUstomerSupport #BPOVoice #CustomersupportRequired Candidate Profile18 Months Exp Into BPO Voice Process (Min 6 Months In Banking Sector)* Hindi & English Excellent Communication* Job Type: Full-Time* 5 Days Of Working (2 Days Fixed Off)* Salary: 28,000.10 - 33,000.42 Per MonthSchedule:Day ShiftRotational ShiftExperience:1.0year (Preferred)Expected Start Date: 30/06/2023

JD - We are seeking a dedicated individual to provide excellent customer service by responding to inquiries, addressing concerns, and resolving issues efficiently through phone,email, and chat interactions,ensuring customer satisfaction while adhering to company policies and procedures. We are giving an opportunity for freshers and experienced candidates to work with us. Requirements : IMMEDIATE JOINING ONLY.Excellent communication skills in English and Hindi mandatory.Other languages required Kannada, Telugu and Tamil.For female only Day ShiftFor male Night shiftFreshersCTC :- 16,400Take Home:- 15,731NO PF Rotational week off Post selection, 10 days of training would be given. During this RS 1500 would be given as a stipend. ExperienceCTC :- 17,400Take Home:- 16,731NO PF Rotational week off Post selection, 10 days of training would be given. During this RS 1500 would be given as a stipend.Qualification - SSLC, PUC, Degree pass / fail

Identify and assess customers needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid and complete information by using the right methods/tools Analysing customer needs and recommending products based on those needs. Meet personal/customer service team sales targets and call handling quotas Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution keep records of customer interactions, process customer accounts and file documents Follow communication procedures, guidelines and policies Take the extra mile to engage customersLanguages Required: English + Hindi + Kannada/Tamil/Telugu/ Gujarati/Marathi/Bengali(Any South Language)Salary: 15000-27000/- depending on the performance and processRequired skills: Good typing Speed. Good Communication Skill. Basic Computer Skills Discipline, Positive Attitude & PunctualityCompany Name- Ebixcash Global Services Pvt. Ltd. Job location - NPR complex, No 614 , Vajpayee Nagar, Hosur Rd, Hongasandra, Bengaluru, Karnataka 560068Regards,Shivam PanwarSr.HR Recruiter