Customer Relationship Airport TicketingAirline OperationsAirport OperationPassenger HandlingAirline Customer Service
As an Airport Customer Service Associate, your role is vital in ensuring travelers have a smooth and enjoyable experience at the airport. You will be the first point of contact for passengers, helping to address their queries and assisting with their needs.Key Responsibilities:- Assist Passengers: Greet travelers warmly and help them with check-in, boarding procedures, and baggage handling to ensure a hassle-free experience.- Provide Information: Offer accurate information about flights, airport services, and amenities to enhance the overall passenger experience.- Handle Customer Complaints: Address any issues or concerns raised by passengers effectively and calmly, ensuring their problems are resolved or escalated as necessary.- Maintain Cleanliness: Ensure that the customer service area is tidy and welcoming, as this helps create a positive first impression of the airport.- Work in a Team Environment: Collaborate with fellow employees to coordinate services and support each other in busy times, ensuring efficient operations at all times.To excel in this role, you should have strong communication skills to interact positively with passengers and team members. A friendly and patient demeanor is essential, as you might deal with stressed travelers. Attention to detail is important for managing various tasks accurately. A high school education is the basic requirement, and having a willingness to learn and grow within the airport environment is highly valued.
Ground Staff Customer Care ConsCustomer GuidanceCustomer Relationship
We have vacant of 18 Customer Service Associate Jobs in Kolkata, Kolkata South, Kolkata, Hooghly, Howrah, Jhargram, Jalpaiguri, Kalimpong, Malda, Murshidabad, Nadia, for Freshers Educational Qualification : 12th Pass, 10th Pass, I.T.I., B.A, Bachelor of Hotel Management, B.Sc, B.Tech, Other Bachelor Degree Skill Ground Staff, Customer Care Cons, Customer Guidance, Customer Relationship etc.
Customer Relationship Airport TicketingAirline OperationsAirport OperationPassenger HandlingAirline Customer Service
Job Openings for 100 Airport Customer Service Associate Jobs for Freshers in Kolkata, Howrah, Hooghly, North 24 Parganas, South 24 Parganas, Haldia, Nadia, Bhubaneswar, Patna, Gaya, having Educational qualification of : Higher Secondary, Secondary School, Other Bachelor Degree with Good knowledge in Customer Relationship, Airport Ticketing, Airline Operations, Airport Operation, Passenger Handling, Airline Customer Service etc.
Customer Relationship Airport TicketingAirline OperationsAirport OperationPassenger HandlingAirline Customer Service
Hiring for 40 Airport Customer Service Associate Jobs in Kolkata, Nadia, Birbhum, North 24 Parganas, South 24 Parganas, Gaya, Jhargram, jhasugra, Barasat Kolkata, Siliguri, for Freshers,Required Educational Qualification is : Higher Secondary, Secondary School, Other Bachelor Degree with Good knowledge in Customer Relationship, Airport Ticketing, Airline Operations, Airport Operation, Passenger Handling, Airline Customer Service etc.
Job Openings for 26 Airport Customer Service Associate Jobs for Freshers in Darjeeling,Kolkata,Dumka,Ranchi,Bhubaneswar,Cuttack,Behala, Kolkata,Durgapur,Guwahati,Nadia, having Educational qualification of : Higher Secondary, Secondary School, Diploma, Bachelor of Hotel Management with Good knowledge in Ground Staff,Ground Staff Executive,Airline Ground Staff,Ground Handling Staff,Ground Hostess etc.
Passenger Handling Airport Passenger Service AssociateGuest Service AssistantCargo HandlingRamp SupervisorGrooming
Job Openings for 50 Airport Customer Service Associate Jobs for Freshers in Kolkata,North 24 Parganas,South 24 Parganas,Nadia,Howrah,North Tripura,Darjeeling,Asansol,Kharagpur, having Educational qualification of : Higher Secondary, Secondary School, Other Bachelor Degree with Good knowledge in Passenger Handling,Airport Passenger Service Associate,Guest Service Assistant,Cargo Handling,Ramp Supervisor,Grooming etc.
Communication Advisor Passenger HandlingPassenger Service AssociateCustomer Care ExecutiveCustomer Support ExecutiveTelecallerTelesalesTelemarketerTelemarketing ExecutiveTelemarketingCustomer Care AssociateLead Generation ExecutiveBusiness Development Executive
Customer Service Associate Responsibilities:1.Attending training sessions to grow knowledge of products and to develop customer service skills.2.Resolving phone, walk-in, mail, fax, and email customer inquiries.3.Processing and logging incoming calls into the CRM system.4.Identifying customer needs.5.Forwarding and escalating inquiries to relevant individuals and departments.6.Contacting customers to give them accurate feedback on the progress of their inquiries.7.Providing outstanding customer service.8.Updating customer information as required.9.Maintaining confidentiality of information.10.Performing other duties as the need arises