As an Airport Customer Service Associate, you will be the friendly face greeting passengers and helping them with their travel needs at the airport. This entry-level position is perfect for individuals looking to start their career in customer service.
Key Responsibilities:
- **Passenger Assistance**: You will help passengers check in, provide boarding information, and address any queries they may have about their flights or the airport.
- **Problem Resolution**: When issues arise, such as flight delays or lost baggage, you will assist in finding solutions and ensuring that passengers feel supported throughout the process.
- **Communication**: You will relay important information quickly and clearly, ensuring passengers are aware of gate changes or boarding procedures.
- **Customer Experience**: Your role will involve maintaining a positive environment, ensuring passengers have an enjoyable experience.
Required Skills and Expectations:
You should have excellent communication skills, allowing you to interact effectively with passengers. A friendly and approachable attitude is essential, as you will be the first point of contact for travelers. Additionally, you must be able to work in a fast-paced environment and manage stressful situations calmly. Basic computer skills will help you handle booking systems and passenger inquiries efficiently. A high school education (10th pass) is necessary, and no prior experience is required, making this a great opportunity for recent school graduates.
Experience
0 - 1 Years
No. of Openings
67
Education
10th Pass
Role
Airport Customer Service Associate
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Age Limit
18 - 38 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Annual Bonus, PF, Travel Allowance (TA), Health Insurance, ESI, Food/Meals, Accommodation, 5 Working Days, Two-way Cab
Face Interview Location
kolkata