Client Support Executive Job Vacancies in Mumbai

We are looking for a Chat Support Executive to join our team in Mumbai. This role is ideal for fresh graduates or those with up to five years of experience. You will assist customers through online chat, ensuring they receive prompt and effective support.Key Responsibilities: - **Customer Interaction:** Engage with customers via chat to answer their inquiries and resolve issues effectively. You will need to communicate clearly and professionally to provide an excellent customer experience. - **Problem Resolution:** Identify and address customer problems with a solution-oriented approach. You will be expected to troubleshoot issues and guide customers towards resolution. - **Information Management:** Document customer interactions accurately and escalate complex issues to the appropriate departments. You will maintain records for future reference to help track response effectiveness. - **Feedback Collection:** Gather customer feedback to improve service quality. Your observations will play a vital role in enhancing our support systems.Required Skills and Expectations: Candidates should possess strong communication skills in English and the ability to interact warmly with customers. A good understanding of computer systems and basic troubleshooting is essential. Adaptability and patience are important, as you will handle a variety of customer needs. Attention to detail and a focus on service quality will be vital for success in this role.

Customer support executiveFreshers are eligibleGraduation is MandatoryExcellent English + HindiSalary : Upto20,000 take homeMale/female both eligible6 days working, 1 rotational weekoffShift: 8 hours shift between 8am to 8pmJob Types: Full-time, PermanentPay: 16,000.00 - 25,000.00 per monthTo apply connect on 9315931366

Hi,We have opening for the position of Customer Support Executive.Below is the JD and company's profile.Company's Name : SantosaTech PVT. LTD. which is associated with Datagain INC.Website- www.datagainservices.comDesignation- Customer Support ExecutiveExperience- minimum 6 months required in relevant field.Salary- Decent hike on your last drawnShift Timing- 8.30pm-5.30am (Fixed Night Shift)Working Days- Monday to FridayMode- Hybrid 3 days work from home, 2 days work from officeProcess- Finance Related Blended Process (80% email process, 20% calling process)Please Note : Arrange your laptop/computer windows 10/11 version with wifi 50 mbps

Our business is in the recruitment sector, and we specialize in providing candidates to industries such as Oil & Gas, Construction, engineering , infrastructure and Hospitality.At this moment, we are looking for a Client Relationship Executive who will be responsible for maintaining and developing relationships with our clients primarily in the Gulf, countries such as Dubai, Saudi Arabia, Kuwait, and Oman.So the responsibilities for this position include:Client Communication: You will be interacting with clients over email, addressing their inquiries, and providing them with the necessary information..New Business Development: the role will be to generate new business opportunities through social networking and other online channels. You will identify potential clients and initiate conversations to establish partnerships with them.Appointment Scheduling: : You will be responsible for coordinating and setting up appointments for the Managing Director with prospective clients in the Gulf region.Client Support:This position requires someone who is proactive, good with communication, and capable of handling multiple tasks .Key Qualities Required:Excellent English communication skills (both written and verbal) are a must, as you will be interacting with clients in the Gulf region.Strong interpersonal skills and a proactive approach to client management and business development.Ability to handle multiple tasks and prioritize effectively in a fast-paced environment.Location : CST ( 10 Min from Churchgate Station and 5 min from CST Station)Salary: AED 15,000 - 20,000 per monthJob Type: Full-time (Monday to Saturday, 10:30 AM - 7:00 PM)Walk-in Interviews:We welcome you to walk in directly to our office for a face-to-face interview. Please bring your updated resume.

* Provide customer support through phone and email. * Work with other departments to resolve customer issues in a timely manner. * Serve as a point of contact for customer support and complaints. * Proactively identify, investigate, and resolve recurring customer support issues.* Identifying customer needs and helping customers use specific features. * Analyzing and reporting product malfunctions.

Job DescriptionRoles and Responsibilities1. Effective communication with client meeting for identifying their artwork requirements2. Responding to emails, presenting creative work to clients for approval or modifications3. Research Client products, services, plans, competitors and target markets4. Writing client reports, meeting clients to discuss strategy and report on progress5. Understanding Clients requirement and execution of the final Creative designs with the help of Designing Team6. Assisting the Sales and operations team Regarding the requirements and the needs of the clients7. Attending meetings with the clients to brief them about our services and handling customer complaints, service requests.8. Good eye of analysis9. Candidate should handle and co-ordinate with the team.Desired Candidate Profile1. Candidate should be from BTL, advertising and branding Agency2. Positive attitude3. Good communication skills4. Proficient in MS Excel, Advanced Excel5. Goal Oriented and good leadership skills6. Qualification- Graduation or MBAJob Location- Mumbai/Delhi

Quantsapp is India's first and largest Option Analytics Platform on mobile. The company is backed by Industry veterans with over 15 years of experience in derivatives and are known media personalities. We're looking for passionate candidates looking to be part of the journey and grind. The candidate will be part of a startup, taking care of incoming business & build relationships with potential clients & CM.All products & services are highly niche. Candidate will undergo a training in Options and will have exposure to Derivative analysis through our training programs.Responsibilities and Duties1. On-boarding new clients to the platform2. Provide after sales support to clients3. Handle outbound/inbound support calls

Maintaining fruitful relationships with Existing / New customers.Strong communication.The ability to handle pressure and meet deadlinesSkill in prioritizing and triaging obligationsAttention to detailExcellent time management and organization.Generating Revenue for Company Dealing with new client and getting new business

Job Openings for 100 Technical support executive Jobs with minimum 1 Year Experience in Malad West Mumbai having Educational qualification of : Higher Secondary with Good knowledge in Technical Support etc.

1. Give software product demo tp clients2. Do backend configuration3. Train clients how to use software4. Client Support

We have urgent requirements for our international clientsLocation - Malad, Thane, Andheri and AiroliHiring for tech Mahindra, first source, sitel, cnx, WHitehat, Quicksell and sutherlandSalaries starting from 15k to 35k inhand + incentivesHiring for inbound and outbound processResponsibilities:Candidates have to take customer service callsRequirements:HSC with any experienceGraduate freshersPreferred:A very positive and can-do attitude.Excellent oral and written communication skillsTarget and Goal driven.Pleasing personality and highly professional.

MOTILAL OSWAL FRANCHISEE-Acquiring new clients-Cross-selling products-COLD Calling & Meeting-Fieldwork-Addressing & resolving clients queries-Increasing overall sales in all Financial products- Equity, Insurance, MF,etc

1. Responsible For Admission Target For The Respected Department. Manage Direct Parent Enquiry Handling And Also Manage Telephonic Enquiry Handling.2. Cold-Calling From A Given Data Base For Lead Generation And From Siblings Database.3. Visiting Schools Or Student Premises By Taking Prior Appointment And Present Rao IIT Academy Service Details To Parents.4. Presentation About The Services Offered By Rao IIT Academy.5. Proper Follow Up With The Parents Visited. 6. Help To Maintain Discipline & Decorum In The Respected Department.Candidates From Education Background, Travels, Insurance And Banking Can Apply.Need Good Communication Skill

Summary of the role:The resource will be handling a set of images that are received by the client. These images have to be processed in a real time basis. The resource has to apply descriptive caption and keywords. Its about Keywording, Meta data tagging, content moderation, Content Management and Web search enhancement.Role & Responsibilities:1. Work on the incoming sets on an real time basis.2. Apply caption, headline and keywords.3. Process the images within the stipulated time and deliver them at the earliest.4. Co-ordinate with team members and supervisors to ensure the required efficiency.5. Co-ordinate with the client on Skype in absence of a supervisor.Interaction with:1. Internally Supervisor and Manager.2. Externally All the client POCs that are available online (Skype) during his/her shift timingsGrowth opportunities for the role:The candidate has good growth opportunities. The immediate growth opportunity that he/she can aim for is of a Team Leader/ Floor Supervisor.Skills required:1. Excellent command over English language.2. Should be able to perform quick internet research.3. Overall speed while working on a computer.Work timings:1. 5 Days working 2 weekly offs split offs2. Males 3 shifts: 13:00 to 23:00, 18:30 to 04:30 & 22:00 to 08:00.3. The current requirement is only for Male candidates.Additional requirements:The candidate has to be extremely flexible regarding her/his work days and shift timings. As we are committed to a 24x7 service to the client, the team has to adjust with rotation in shift timings and also rotational weekly offs and should be open to work on public holidays (in rotation).

Candidate should have interpersonal communicating skills both verbal and written with multiple stakeholders of the organization and working in an Team environment would be an added advantage Experience in client interaction, resolving queries within turnaround time Candidate should be strong and well versed in working with productivity tools like MS - Excel and Outlook Candidate should have worked in a back-office environment

Process : International process Salary : 16000k Incentives : 8k weekly Shift : night shift Saturday and Sunday fixed off Travel allowances : 1500 paid from company Should be comfortable with english

ResponsibilitiesCustomer Service Responsibilities list: Proven customer support experience or experience as a Client Service RepresentativeTrack record of over-achieving quote strong phone contact handling skills and active listeningFamiliarity with CRM systems and practices customer orientation and ability to adapt/respond to different types of characters Excellent communication and presentation skillsAbility to multi-task, prioritize, and manage time effectively

Responsibilities of candidates include: Answer inbound/outbound calls professionally and provide information about products and services, take/cancel orders, and obtain details of complaints Keep records of customer interactions and transactions, details of enquiries, complaints, and comments, as well as actions taken. Process orders, forms, and applications Follow up to ensure that appropriate actions are taken on customer requests Refer unresolved customer grievances or special requests to designated departments for further investigation

Responsibilities Build relationships with prospective clients Handling U.S Market Those are comfortable with Time Zone Provide technical solutions to clients Maintain consistent contact with existing clients Manage sales pipeline Generate new leads through Cold Calls, Cold Emails & Market Research Internal collaboration with the team Customer networking and engagement Analyze market and establish competitive advantages Track metrics to ensure targets are hitSalary Compensation Compensation is flexible and is determined by the individual's prior experience and knowledge of the fieldPre-requisite Knowledge of Pharmaceutical Machinery& Food Processing Equipment Strong negotiation skills CRM Software experience is preferred Fluency in English and Strong presentation skillsJob Location: Andheri, MumbaiQualifications B.E. Chemical, Mechanical B.Tech in Rubber Technology MBA (Marketing / International Business)

Receiving and making calls to the customer who are the clients of our 3rd party outsource client.