Client Communication Job Vacancies in Ludhiana

We are looking for a motivated and detail-oriented Exports Sales Executive to join our team in Ludhiana. The ideal candidate will have Fresher to 4 years of experience in sales, particularly in the exports sector, and should have strong communication and interpersonal skills.**Key Responsibilities:**- **Identify Potential Markets:** Research and analyze new international markets for our products to expand business reach.- **Build and Maintain Client Relationships:** Establish strong relationships with customers in foreign markets to ensure repeat business and customer satisfaction.- **Prepare Sales Proposals:** Develop customized sales proposals and presentations that address client needs and showcase our products effectively.- **Coordinate with Logistics:** Work closely with the logistics team to ensure timely delivery of products and resolve any shipping issues.- **Monitor Market Trends:** Keep track of market trends and competitors to identify opportunities and threats in the export business.- **Manage Sales Documentation:** Ensure all sales transactions and documentation comply with international trade regulations and internal policies.**Required Skills and Expectations:**The candidate must possess strong communication skills in English, as well as proficiency in a second language being a plus. Excellent negotiation and interpersonal skills are essential for building client relationships. An understanding of export regulations and logistics processes will be beneficial. Candidates should be results-driven, with the ability to work independently and as part of a team, showing strong organizational skills and attention to detail. A proactive approach to identifying and resolving issues is expected.

As a Key Account Manager, you will play an essential role in maintaining and expanding relationships with our most important clients. Your expertise will be vital in ensuring client satisfaction and driving business growth.**Key Responsibilities:**- **Client Relationship Management**: Build and nurture strong relationships with key clients to understand their needs and challenges, ensuring their satisfaction and loyalty.- **Sales Strategy Development**: Collaborate with the sales team to develop effective strategies that meet client needs and drive sales, tailoring approaches based on client profiles.- **Account Monitoring**: Regularly monitor account performance and track key metrics to identify opportunities for growth and improvement.- **Communication Liaison**: Act as the main point of contact for clients, communicating updates and gathering feedback to address any concerns promptly.- **Market Research**: Stay informed about industry trends and market dynamics to provide clients with valuable insights and solutions.- **Cross-Functional Collaboration**: Work closely with other departments, such as marketing and product development, to ensure that client needs are met effectively.**Required Skills and Expectations:**- A strong background in sales or account management, with 0 to 4 years of relevant experience.- Excellent communication and interpersonal skills to build relationships and negotiate effectively.- Strong analytical skills to assess client needs and monitor account performance.- Proficiency in Microsoft Office Suite and CRM software for sales tracking and reporting.- A proactive attitude and the ability to work independently as well as in a team environment.- A detail-oriented mindset, capable of managing multiple accounts and projects simultaneously.

Job Title: Business Development Executive (BDE)Job Category : Field Sales / Business DevelopmentShift Timings: Day ShiftEmployment Type: Full-TimeWork Type: Work From Field (Onsite Client Visits)Job Location: ChandigarhAbout the RoleWe are hiring Business Development Executives / Certified Internet Consultants to join our Field Sales Department. This role is focused on driving customer acquisition, revenue growth, and client success through consultative selling. You will leverage Justdials brand strength to present cost-effective digital solutions to small and medium businesses, ensuring long-term profitability and client retention. The role offers exposure to sales, client interaction, business consultation, and field-based business development.Key ResponsibilitiesIdentify and meet commercial establishments in the allocated area to pitch Justdials services.Present business offerings, explain benefits, and conduct product demonstrations.Collect qualitative business information and update client profiles with geo-coded photographs.Clearly explain contracts, tenure, features, and terms while handling client queries.Persuade business owners to register with Justdial as paid customers.Submit contracts with proper documentation, ensuring activation of client accounts.Ensure contract cheque clearance and client onboarding within company timelines.Adhere to compliance policies and reporting standards.Prepare and send Key Parameter Monitor (KPM) reports daily to managers.Achieve monthly client acquisition and revenue targets.Skills & Work Experience RequiredLanguage Proficiency: Fluent in English, Hindi, or any regional language.Communication: Strong verbal skills to explain services and handle client objections.Sales Skills: Ability to persuade and convert leads into paying clients.Other Requirements:Ability to work under pressure.Follow instructions and company processes diligently.Own a two-wheeler vehicle for client visits.QualificationsMinimum: Graduate in any discipline (Commerce, Business, Marketing preferred).Experience: 0-2 years in sales, field sales, business development, or client servicing. Freshers with strong communication and passion for sales may also apply.Compensation2.76 LPAIncentives on performance + Medical InsuranceSkills & RequirementsRequired SkillsCommunicationExperience0 - 2 yearsEducationGraduation (10 + 2 + 3)Age Range18 - 30 yearsLanguages RequiredHindi, English

A Unit Manager oversees the daily operations, staff, and performance of a specific department, site, or business unit. They act as a bridge between senior management and frontline staff to ensure goals are met, budgets are managed, and operational efficiency is maintained. Key duties include team leadership, performance monitoring, process improvement, and compliance with company policies.Key ResponsibilitiesOperational Management: Overseeing day-to-day operations to ensure productivity, efficiency, and quality standards are met.Team Leadership: Managing and motivating staff, including recruitment, training, setting performance targets, and conducting evaluations.Problem-Solving: Addressing operational disruptions, resolving customer/client issues, and implementing corrective actions.* Manage daily operations and ensure smooth workflow* Supervise and guide team members* Set targets and monitor team performance* Coordinate with different departments* Handle client/vendor communication* Ensure deadlines and quality standards are met* Resolve team issues and provide solutions* Maintain records and documentation* Improve processes for better efficiencyRequired Skills* Leadership & team management* Good communication skills* Decision-making ability* Problem-solving mindset* Basic Excel & reporting knowledge* Time management* Multitasking ability