Call Center Job Vacancies in Thaltej

Job Overview-To support the sales function by generating and qualifying leads, conducting follow-ups, coordinating with prospects, and maintaining accurate CRM records. -The role is responsible for executing marketing campaigns via phone, WhatsApp, and email to ensure business growth and customer engagement.Roles & Responsibilities-Conduct outbound calls to potential and existing customers to generate new leads and inquiries.-Follow up with prospects generated through company portals (IndiaMART, TradeIndia, JustDial, MSME Mart, etc.).-Maintain and update leads, follow-ups, and status reports daily in the SalesTown CRM and Excel.-Coordinate with field sales executives and schedule customer meetings.-Prepare and share quotations, proforma invoices, and documentation with clients.-Execute WhatsApp campaigns (minimum 100 messages/day) and email marketing campaigns (minimum 20 mails/day).-Maintain customer and lead databases industry-wise for future targeting.-Learn about products, market applications, and industry trends for effective client communication.-Attend training programs and maintain training logs as required by the company.-Provide accurate and timely reporting of lead generation, follow-ups, meetings, and communication logs.Requirement Skills-Strong verbal and written communication (English, Hindi, and Gujarati preferred).-Basic knowledge of industrial/technical product sales (preferred).-Ability to work with CRM and maintain structured documentation. -Confidence in cold calling, objection handling, and customer engagement. Self-discipline, consistency, and target-oriented approach.Work Location-Office (THALTEJ)Job Type-Full-Time Duty: Mon to Fri: 10:00 am to 7:00 pm & Saturday: 10:00 am to 5:00 pmWeek Off-Sunday

Key Responsibilities:Generate and convert leads, achieve sales targets.Build and maintain client relationships.Conduct meetings, presentations, and follow-ups.Maintain records of sales pipeline and client communication.Requirements:Graduate degree (MBA/PGDM preferred).1-4 years sales/business development experience (service sector preferred).Strong communication & negotiation skills.Target-driven, self-motivated, team player.Offered:Growth-oriented, purpose-driven environment.Salary + performance incentives.

Make outbound calls to potential clients interested in immigration and visa services. Provide information about immigration procedures, visa requirements, and related services. Understand clients' needs and requirementsRequired Candidate profileFollow up with clients via phone calls and emails to maintain communication and provide updates.Schedule appointments for clients to meet with immigration consultants.

Knowledge of social media platforms, Telecalling

Key Responsibilities:Cold Calling: Initiate outbound calls to potential customers or clients in Indian market with the aim of generating interest in the products or services offered.Lead Generation: Identify and qualify leads through effective questioning and information gathering during phone conversations.Product/Service Knowledge: Have a thorough understanding of the company's products or services, as well as their features and benefits, to effectively communicate and address customer inquiries.Relationship Building: Establish and maintain professional relationships with clients, demonstrating excellent interpersonal skills to build trust and credibility.Customer Support: Address customer inquiries, provide information, and assist in problem resolution, ensuring customer satisfaction.Record Keeping: Maintain accurate and up-to-date records of customer interactions and follow-up activities using customer relationship management (CRM) software.Market Research: Stay informed about industry trends, competitors, and market conditions to better tailor sales pitches and strategies.Language Proficiency: Possess strong language skills in Hindi, and English and any other required languages for effective communication with international clients.Time Management: Manage call schedules efficiently, balancing outbound calls, follow-up calls, and administrative tasks.Reporting: Provide regular reports to supervisors or management on call performance, leads generated, and conversion rates.Ability to commute/relocate:Ahmedabad, Gujarat: Reliably commute or planning to relocate before starting work (Preferred)

Candidate will be responsible to all administrative work of office & Seminars. Candidate will be responsible to all CRM Data entry, Visitor management and etc. Candidate will be responsible for Social Media Handling Candidate should be comfortable to travel to different cities Candidate should have strong communication skills. Candidate should be presentable. Candidate should be proficient in Hindi, Gujarati and English as well. Candidate should have convincing power. Candidate should be able to retain existing client through proper communication. Candidate will be responsible for taking follow ups from students and parents Candidate should be willing to do multi-tasking. Candidate should be proficient in MS Office. Candidate will be responsible to generate new clients and approach for products & services of company.

As an AR Calling Executive, you will play a crucial role in supporting the accounts receivable process by connecting with clients and ensuring timely payments. This position is ideal for recent graduates looking to start their careers in finance and customer service.**Key Responsibilities:**- **Client Communication:** Reach out to customers via phone to remind them of their outstanding payments. Clear communication helps maintain strong relationships and encourages timely payments.- **Follow-up on Payments:** Track and manage payment schedules, following up on overdue accounts to facilitate collection and ensure that company cash flow remains steady.- **Record Keeping:** Update and maintain accurate records of all customer interactions and payment statuses in the system. This ensures transparency and aids in reporting.- **Problem Resolution:** Address any queries or disputes raised by clients regarding their invoices. Providing timely solutions is essential for maintaining customer satisfaction.- **Reporting:** Prepare daily or weekly reports on the status of accounts receivable. This helps the management team assess the financial health of the company.**Required Skills and Expectations:**- Candidates should possess a degree in B.A, B.C.A, B.B.A, B.Com, B.Ed, B.Pharma, B.Sc, or B.E. - Strong communication skills, both verbal and written, are essential for effectively liaising with clients.- Basic understanding of finance and accounting concepts will be advantageous.- Proficiency in using computers and software applications, including MS Office, is required.- A customer-focused attitude with excellent problem-solving skills is important for this role.- Fresh graduates or candidates with up to 1 year of experience are welcome to apply.

Talking customers through a series of actions to resolve a problem. Troubleshooting technical issues. Diagnosing and repairing faults. Resolving network issues.

We need candidate only for our office at Satellite , Ahmedabad.Responsibilities :direct selling and support for our software solution which is similar to CRM.should be able to speak languages english , hindi , gujarati.must have graduation completedshould have at least 1 year of experience in sales of softwares , Preferred if have experience and understanding of CRM , ERP kind of softwares.we are located in Satellite , Ahmedabad. And we need candidate for our office only ( No WFH).About Us :We are software development company with 8 years of existence , located in satellite , Ahmedabad.Benefits :On time salary , and competitive as per market standard.5 days workingSalary + Incentives based on your performanceGood work environment and management support.Paid leaves and other benefitsThanks

We are Urgently Hiring for Tele Calling Executive for the Location of Satelite. job Time: 10:00am to 07:00pm.basic Tele Calling Work.

Answering phones and explaining the services offered by the company.Contacting existing customers as well as prospective customers.Obtaining customer information and other relevant data.Asking questions to the customer and understanding their specifications.Maintaining the database of the customers on a regular basis.Suggesting solutions based on customers needs and requirements.

Responsibilities:Make outbound calls to potential clients to introduce Sharvaya Infotechs products and services.Answer inbound calls and address customer inquiries, providing accurate and relevant information.Identify and qualify sales opportunities through cold calling and lead follow-up.Maintain a database of potential clients and update it with new information regularly.Schedule appointments and meetings for the sales team.Provide support to the sales team by preparing reports and assisting with follow-up activities.Achieve monthly and quarterly targets for lead generation and sales.Maintain a positive and professional attitude when dealing with clients.Gather feedback from customers and relay it to the relevant departments for improvement.Requirements:Proven experience as a Tele Caller or in a similar customer service or sales role.Excellent communication skills in English, both verbal and written.Strong interpersonal and negotiation skills.Ability to handle rejection and remain persistent.Good organizational and time management skills.Basic knowledge of IT products and services is an advantage.High school diploma or equivalent; a degree in Marketing, Business, or a related field is preferred.

Candidate should be command telesales, preferred language is Gujarati & Hindi. Aggressive to achieve target for earn good incentive.