Call Center Job Vacancies in Sector 44

The Call Center Associate will be responsible for handling incoming and outgoing calls in a professional manner. This includes answering customer inquiries, resolving issues, and providing information about products or services. The associate will need to maintain a positive attitude and excellent communication skills to ensure customer satisfaction.Key responsibilities include:- Answering incoming calls promptly and professionally- Responding to customer inquiries and resolving issues in a timely manner- Providing information about products or services accurately- Maintaining a high level of customer service at all times- Recording customer interactions and transactions accurately in the systemThe ideal candidate should possess strong communication skills, be able to multitask, and have a customer-centric approach. Attention to detail and the ability to work well under pressure are also important for this role. Previous customer service experience is preferred, but not required. A minimum of a 12th pass education level is necessary for this position.

We are Looking for 10 Tele Counselor Posts in Sector 44 Gurgaon with Deep Knowledge in Telecommunication, Lead Generation, Outbound Calling, Presentable, Tele Sales, Communication Skills, Cold Calling, Telesales and Required Educational Qualification is : 12th Pass, B.a, B.sc;

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Customer Support Representative English & Hindi** Location:Gurugram,Hr team (whatsapp only)92590695998307434130### **About the Role** We are looking for a **Customer Support Representative** who is fluent in **English and Hindi** to handle customer queries, provide resolutions, and ensure a seamless support experience. This role requires excellent communication skills, problem-solving abilities, and a customer-first approach. ### **Key Responsibilities** Handle inbound and outbound customer inquiries via phone, email, and chat Provide accurate information and resolve customer issues efficiently Assist customers with bookings, cancellations, refunds, and policy clarifications Maintain records of interactions and follow up on unresolved issues Escalate complex issues to the appropriate team for resolution Ensure a high level of customer satisfaction through effective communication Work in a **fast-paced BPO environment**, adhering to service level agreements (SLAs) ### **Required Skills & Qualifications** Fluency in **English and Hindi** (spoken and written) 0-2 years of customer service experience (BPO or travel industry preferred) Strong problem-solving skills and ability to multitask Ability to handle irate customers with patience and professionalism Comfortable working in rotational shifts, including weekends and holidays Basic computer skills and familiarity with CRM tools ### **Perks & Benefits** Competitive salary with performance-based incentives Health and wellness benefits Training and career growth opportunities Friendly and dynamic

Lead Generation:Identify and qualify potential leads through inbound and outbound calls, emails, and other communication channels.Research and identify new prospects by understanding customer needs and identifying opportunities for product or service offerings.Maintain and update the CRM system with detailed and accurate information about prospective clients.Sales Support:Assist in closing sales by managing the early stages of the sales process, including qualification, nurturing, and scheduling meetings with field sales teams.Respond to customer inquiries in a timely and professional manner.Provide product information, answer questions, and address customer concerns to facilitate the decision-making process.Relationship Building:Build and maintain strong relationships with prospects and existing customers to foster long-term partnerships.Maintain consistent communication with leads throughout the sales pipeline, ensuring a smooth transition from initial contact to closing.Sales Targets and Reporting:Meet or exceed individual and team sales targets and quotas.Regularly report on sales activities, progress toward goals, and opportunities for improvement to the Sales Manager.Track and analyze performance data to continually improve sales techniques.Collaboration:Collaborate with marketing and product teams to ensure consistent messaging and understanding of customer needs.Work closely with external sales representatives and management to coordinate efforts for closing larger deals.

We are seeking highly motivated and skilled Customer Service Executives with multilingual abilities to join our team at Policy bazaar. The ideal candidates will be fluent in English and Hindi.

Tele Calling & Inside Sales Executive (Female), Freshers can applyPosition: Executive/Sr. ExecutiveJob Requirement:- Candidate will be responsible for lead generation for advertising and event management business through Cold calling, Emailing, Messaging, and reaching prospective clients through various social media and professional networking platforms. - Will be following up with Senior Lavel Managers in Marketing and brand management team of big corporate houses. - Compile, manage & Validate clients list on regular basis in excel sheets.- Social Media Posting and tracking responses. - Engage clients through social media - Keep track of inward enquiries- Get ready client list for events- Keep sourcing new and relevant data for new business development- Will be making on an average 50-60 calls to clients on daily basis.Key Skills Required: - Excellent English Conversation and writing Skill - Speak and write grammatically correct English. - Knowledge of MS Office (Word and Excel)- Logical ThinkingCandidate Preference:- Must not be reluctant from tele-calling. - Preference will be given to candidates from same industry who have handled sales campaign for exhibition stall pitch however promising freshers are also welcome. What Can be offered: Excellent hike from previous jobIncentive on revenue generated Monday to Friday (5 Days Working week)Good employee friendly HR policies in placeConvenient Location for ease of commute (100 Meters From Huda Metro)Consistency & StabilityProfile GrowthStress Free EnvironmentJoining Date: September 1stBudget (For HR) : 20kCompany Head Office:

Role and Responsibility:- Individual has to take calls of customers and achieve conversion. Selling Health Checkups according to the health issues of patients. Have to maintain daily and monthly targets.Developing and sustaining solid relationships with customers to encourage repeat business.