35

Call Center Executive 12th Pass Fresher Jobs in Gurgaon

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  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Gurgaon
Customer Relationship Outbound Calling Customer Care Customer Service Customer Support Customer Handling Customer Management International BPO Customer Communication Cold Calling Call Center
We are looking for a Customer Care Executive who is enthusiastic and ready to assist customers with their inquiries and needs. As a vital part of our team, you will play a key role in delivering excellent customer service. **Key Responsibilities:**- **Respond to Customer Inquiries:** Handle incoming calls, emails, and messages from customers, providing accurate information and solutions in a friendly manner. - **Resolve Issues:** Address customer complaints or concerns effectively, ensuring that problems are resolved in a timely fashion to maintain customer satisfaction. - **Maintain Records:** Keep detailed records of customer interactions and transactions for future reference and reporting purposes. - **Follow Up:** Reach out to customers after their inquiries to confirm that issues are resolved and to ensure they are satisfied with the service received. - **Collaborate with Teams:** Work with other departments to relay customer feedback and help improve products or services. **Required Skills and Expectations:**Candidates should have excellent communication skills, both verbal and written, to engage with customers clearly. A positive attitude and patience are essential to handle various customer personalities. You should be comfortable using computers and navigational tools to record interactions and find product information. While prior experience is not necessary, a willingness to learn and adapt is vital. A 12th-grade education or equivalent is required. You should be able to work independently in a home environment and manage your time efficiently.
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  • 0 - 2 yrs
  • 2.5 Lac/Yr
  • Gurgaon Sector 18
Outbound Calls Tele Counselor Voice Process Inbound Calls Customer Support Cold Calling Domestic Calling Call Center Customer Care Associate
We are looking for a dedicated Tele Caller to join our team in Sector 18. The primary responsibility of this role is to communicate with potential customers and promote our services over the phone. This is a full-time position, and candidates should have completed at least their 12th grade.Key Responsibilities:- **Making Outbound Calls:** Contact potential customers to inform them about our products and services, and generate interest.- **Handling Inquiries:** Respond to customer questions and concerns in a clear and professional manner, ensuring a positive experience.- **Maintaining Records:** Keep accurate records of calls made, customer interactions, and feedback in the company system for future reference.- **Meeting Targets:** Work towards daily or weekly call quotas, contributing to the overall sales and outreach goals of the company.- **Collaborating with Team:** Work closely with team members and supervisors to share insights and improve calling strategies.Required Skills and Expectations:- **Communication Skills:** Strong verbal communication skills are essential to effectively convey information and engage customers.- **Listening Skills:** Ability to listen carefully to customer needs and respond appropriately.- **Basic Computer Skills:** Familiarity with using computers for entering data and managing information.- **Positive Attitude:** A friendly and upbeat demeanor to create a welcoming environment for customers.- **Time Management:** Ability to handle multiple calls efficiently while staying organized and focused on tasks. This position is ideal for individuals looking to start their career in sales and customer service.
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  • 0 - 6 yrs
  • 30.0 Lac/Yr
  • Gurgaon Sector 44
Condition Monitoring Outbound Calling International Call Center Customer Support Domestic BPO Voice Process International BPO Cold Calling BPO Non Voice BPO Sales Inbound Process Call Center Inbound Voice Process BPO Sales
The Call Center Associate will be responsible for handling incoming and outgoing calls in a professional manner. This includes answering customer inquiries, resolving issues, and providing information about products or services. The associate will need to maintain a positive attitude and excellent communication skills to ensure customer satisfaction.Key responsibilities include:- Answering incoming calls promptly and professionally- Responding to customer inquiries and resolving issues in a timely manner- Providing information about products or services accurately- Maintaining a high level of customer service at all times- Recording customer interactions and transactions accurately in the systemThe ideal candidate should possess strong communication skills, be able to multitask, and have a customer-centric approach. Attention to detail and the ability to work well under pressure are also important for this role. Previous customer service experience is preferred, but not required. A minimum of a 12th pass education level is necessary for this position.
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  • 0 - 1 yrs
  • 2.5 Lac/Yr
  • Gurgaon Sector 49
Customer Care CRM Sales Outbound Calling Customer Support Voice Process Cold Calling BPO Sales Inbound Process Call Center Sales
Handle inbound and outbound calls in a professional and courteous manner.Respond promptly to customer inquiries and provide accurate product or service information.Record details of customer interactions, feedback, and complaints in the CRM system.Resolve customer issues by clarifying problems, researching answers, and following up to ensure resolution.Transfer calls or escalate complex issues to the appropriate department when necessary.Maintain knowledge of company products, services, and promotions to provide informed assistance.Meet or exceed daily/weekly performance targets (call handling time, customer satisfaction, etc.).Follow call center scripts, policies, and procedures while maintaining a friendly tone.Work as part of a team to ensure efficient operations and customer satisfaction.
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  • 0 - 4 yrs
  • 4.5 Lac/Yr
  • DLF Phase III Gurgaon +1 Noida
Customer Care Customer Handling Solving Queries Problem Solving International BPO Customer Service Call Center Customer Support Customer Communication Outbound Calling Banking Process Domestic BPO International BPO Voice Process
Good Communication skillsFresher/Experienced both are Eligible Graduation and Undergraduates both can apply Min 6 months experience in Customer service 5 days working / 6 days working Rotational and Day shift both are available Domestic and international process Both Voice and Non- voice process are availableCab facilities available 30-40% hike on last salary (Experienced)Fresher's salary- from 20k to 25k in hand (depends upon your interview)Location- Gurgaon Contact no- +918527863029 (Ankita)
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  • 0 - 5 yrs
  • Gurgaon
Voice Process International Voice Process BPO Call Center International BPO
Need international voice process executive for gurgaon those who are interested please contact on 9873075055
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Hiring Freshers || Customer Care Executive

Swimmi Chaturvedi Consultant

  • Fresher
  • Gurgaon
Communication Skills Customer Communication Customer Handling Customer Service Customer Care Call Center Basic Computer Skills English
**Job Title:** Customer Care Executive (Voice/Non-Voice)**Location:** Gurgaon**Job Type:** Full-time **Experience:** Freshers are welcome**Job Summary:**We are looking for enthusiastic and customer-focused individuals to join our BPO team in both Voice and Non-Voice processes. The ideal candidates should have good communication skills, basic computer knowledge, and a willingness to learn and grow in a dynamic work environment.**Key Responsibilities:****For Voice Process:*** Handle inbound and outbound calls professionally.* Address customer queries, complaints, and provide accurate information.**For Non-Voice Process:*** Respond to customer queries via email, chat, or ticketing systems.**Requirements:*** Good verbal and written communication skills in English.* Basic computer knowledge and typing speed.* Ability to work in shifts**Salary:** Competitive, based on communication skills**Benefits:**Cab facility, Meal, Bonus**How to Apply:**Send your updated resume to chaturvedi.swimmi227@gmail.com with the subject BPO Executive Application Voice/Non-Voice.
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  • 0 - 1 yrs
  • Gurgaon
Outbound Calling Domestic BPO Customer Support International Call Center International BPO Voice Process Cold Calling BPO Non Voice BPO Sales Inbound Process Inbound Voice Process BPO Call Center Sales
need good candidates
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Customer Care Voice Process Outbound Calling BPO Call Center International Voice Process
Hiring For Both Domestic And International Process.Fresher's/ExperienceUG/GRADSalary-18k-45kLocation-Gurgaon/Noida
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  • 0 - 1 yrs
  • Gurgaon Sector 19
Outbound Calling BPO Voice International BPO International Voice International Voice Process Good Communication Skills Call Center
Hiring for 15 International BPO Executive Jobs in Gurgaon Sector 19, for Freshers,Required Educational Qualification is : Higher Secondary, Secondary School, Diploma, Advanced/Higher Diploma, Professional Degree, B.A, B.Arch, B.C.A, B.B.A, B.Com, B.Ed, BDS, BAMS, Bachelor of Hotel Management, B.Pharma, B.Sc, B.E, LLB with Good knowledge in Outbound Calling,BPO Voice,International BPO,International Voice,International Voice Process,Good Communication Skills,Call Center etc.Key ResponsibilitiesCustomer Support:Handle inbound and outbound calls, emails, or chat queries from international customers.Address customer concerns, provide product/service information, and resolve complaints efficiently.Communication:Maintain a high level of professionalism and fluency while interacting with customers.Adapt communication styles to suit diverse cultural backgrounds.Problem-Solving:Diagnose and troubleshoot customer issues.Provide appropriate solutions or escalate unresolved matters to the concerned departments.Sales (Optional):Upsell and cross-sell products/services when applicable.Meet or exceed assigned sales targets, if applicable.Documentation:Accurately document all interactions and follow-up actions in the CRM system.Prepare reports on customer feedback and recurring issues.Skills and QualificationsEducation:Minimum High School Diploma or equivalent (Bachelors degree preferred).Experience:Prior experience in a BPO or customer service role is advantageous.Freshers with strong communication skills are encouraged to apply.Skills:Excellent verbal and written English communication skills.Active listening and problem-solving abilities.Familiarity with CRM systems and customer service software (e.g., Salesforce, Zendesk) is a plus.Attributes:Customer-oriented mindset with empathy and patience.Ability to work in rotating shifts, including nights and weekends.Cultural sensitivity for dealing with international clients.
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  • 0 - 1 yrs
  • 2.3 Lac/Yr
  • Gurgaon Sector 20
Customer Relationship Outbound Calling Customer Service Customer Handling Cold Calling Customer Care Call Center Customer Communication Customer Management Customer Support
Good communication skills Customer support Handling callsSolving customer queries Interested candidates can call HR Sonal 7703812770
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  • 0 - 5 yrs
  • 3.0 Lac/Yr
  • Gurgaon
Customer Care Customer Service International Call Center
Hiring for Voice and Non-voice processQualification-12 th can applyJob Location GurgaonFresher and Experienced both can applySalary- up to 24K CTCRotational ShiftExcellent communication skills required6 days workingFor More Information Contact@9056095267,Email-id- info.skywaysolution@gmail.comMansi Sharma HR
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  • 0 - 5 yrs
  • 4.8 Lac/Yr
  • Gurgaon
International BPO Customer Service Customer Relationship Customer Support Customer Communication Call Center Customer Care Customer Management Customer Handling
Opening for Customer Support Voice in a top leading MNC Gurgaon!!!About The Client-Our Client is a global professional services company with leading capabilities in digital, cloud, and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations Services.Job Description -UG + Grads both are ok with min 6 months and above experience candidates can applyWork Timing - Rotational shift/Night shiftMode - Work From OfficeJob Location - Gurgaon (Candidates applying should be staying in Gurgaon/Delhi NCR area.....pick & drop facility would be available)Eligibility - Excellent in English Communication is must.Nature - Contract 12 months (While this is a Contract role, the possibility of On-boarding on Client payroll may happen in case of exceptional performance and a business need at our Clients end)Requirements Need Excellent Communication skills. Good Knowledge in Customer Handling. Candidate needs to be ok with rotational shift & Night shift. Immediate joiner would be preferred.Salary- CTC 40000 upto monthly + Other. (depends on last CTC and experience)Shift- Rotational shift and night shift5 days working , 2 rotational week offNotice period: Immediate joiners or max 30 days noticeQualification-UG + Grads both are okExperience: 6 months to 5 years experience in Customer service industry candidates can apply.BenefitsLaptop And Other Assets Will Be Provided By CompanyP.F+ E.S.I + Others facility.Company will give both way cab facility
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Sales and Service Coordinator

Codat Syndicate Pvt Ltd

  • 0 - 1 yrs
  • 2.0 Lac/Yr
  • Gurgaon
Call Coordinator Call Center Executive Sales Consultant Service Executive
Job descriptionWe are looking for a proactive and organized Sales and Service Coordinator to join our team. In this role, you will play a key part in supporting our sales team and providing excellent customer service to our clients. Your responsibilities will include coordinating sales activities, managing customer orders, ensuring timely delivery, and assisting with customer inquiries. The ideal candidate is detail-oriented, a strong communicator, and capable of multitasking in a fast-paced environment.Key Responsibilities:1. Sales Support:Assist the sales team with the coordination and processing of customer orders.2. Customer Service:Act as a primary point of contact for customer inquiries, resolving issues in a timely and professional manner.Assist with order tracking and provide customers with regular updates on order status.Handle customer complaints and escalate issues to the appropriate team when necessary.Job Types: Full-time, Permanent, Fresher
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International BPO

Workis Solution

Outbound Calling International Call Center Voice Process Inbound BPO Executive International BPO Financial Services Walk in
Job Openings for 5 International BPO Jobs for Freshers in Gurgaon,Delhi,Faridabad,BPO Executive,International BPO,Financial Services, having Educational qualification of : Higher Secondary, Other Bachelor Degree with Good knowledge in outbound calling,International Call Center,Voice Process,Inbound, BPO Executive,International BPO,Financial Services etc.
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Customer Relationship Executive Customer Support Voice Process Inbound Voice Process International Call Center Customer Associate
Dear Candidate,Greetings !!!We Have an exciting opportunity for you to join our client a leading BPO company. We are looking for enthusiastic and driven individuals to the role of customer service associate.Key Responsibility:-Provide top-notch customer service to clients via calls.Understand customer needs and promote products or services effectively.Handle customer inquiries, resolve issues, and provide product information.Managing and resolving customer complaints promptly and effectively, ensuring customer satisfactionRequirements :Graduate Freshers OR 12th Pass+6 month BPO experience candidates can apply.Strong communication and interpersonal skills.Excellent problem-solving abilities.Proficiency in using customer service software and CRM systems.Ability to work in a fast-paced and target-driven environment.Flexibility to work in rotating shiftsFreshers EligibleBenefits :Competitive salary with performance-based incentives.Both side cab facility + meals5 Days workingSupportive and collaborative work environment.Location - Gurgaon - Work from office- Excellent coms- 5 days working with 24/7 rotational shifts
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Call Center Executive HR Recruiter Work From Home
Hiring for 25 HR Recruiter Jobs in Delhi,Gurgaon/Gurugram,Jaipur,Dholpur, Jaipur, Noida Sector 93,Call Center Executive, for Freshers,Required Educational Qualification is : Higher Secondary, Secondary School, Other Bachelor Degree with Good knowledge in Call Center Executive etc.
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Call Center Executive

Rkg Employment

Communication Skills Call Center
Answering incoming calls from customers in a professional and courteous manner.Listening actively to customers and asking probing questions to fully understand their needs and concerns.Providing accurate and timely information to customers about products and services, pricing, and promotions, while actively seeking opportunities to upsell.Handling customer objections and concerns with empathy and professionalism, and working to address them to close the sale.Documenting all customer interactions and details of inquiries, issues, and sales in the company's CRM system.Meeting or exceeding individual and team sales targets.Maintaining a high level of knowledge about the company's products and services, as well as industry trends and best practices
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Tele Caller Executive

Mahalakshmi Sanitary & Hardware

  • 0 - 2 yrs
  • DLF Phase I Gurgaon
Call Center Executive MS Office Powerpoint Microsoft Excel Tele Caller
We are looking for 1 tele caller executive Post in DLF Phase I, Gurgaon, Haryana,Call Center Executive,MS Office Powerpoint,Microsoft Excel, with deep knowledge in Call Center Executive,MS Office Powerpoint,Microsoft Excel and Required Educational Qualification is : Higher Secondary
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  • 0 - 2 yrs
  • 4.3 Lac/Yr
  • Gurgaon
Customer Care Customer Service Customer Support Client Solutions Non Voice Process Solving Queries Call Center Chat Support Chat Process BPO
As a Chat Support Executive, you will provide excellent customer service through online chat platforms. You will assist customers by answering their questions and resolving issues promptly and effectively.Key Responsibilities:- **Customer Interaction:** Engage with customers through chat, addressing their inquiries and concerns in a friendly manner. You should listen actively and understand their needs to provide accurate responses.- **Problem Resolution:** Identify customer issues and troubleshoot them efficiently. You may need to guide customers through solutions or escalate complex issues to appropriate teams if necessary.- **Product Knowledge:** Maintain up-to-date knowledge of our products and services. You will need to explain features and benefits clearly to customers, helping them make informed decisions.- **Documentation:** Accurately document interactions with customers using internal systems. This will help in tracking issues and improving service quality based on customer feedback.Required Skills and Expectations:- Strong communication skills, both written and verbal, are essential for conveying information clearly and effectively. You should be able to interact confidently with customers.- Basic computer skills are necessary, including familiarity with chat software and online navigation. A good typing speed will also help in responding to customers promptly.- A positive attitude and a willingness to learn are vital, especially for those with less experience. Teamwork and adaptability will support your success in this role.
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Customer Relationship Outbound Calling Customer Care Customer Service Customer Support Customer Handling Customer Management Cold Calling Customer Communication Call Center
Job Openings for 808 Customer Care Executive Jobs for Freshers in Delhi, Gurgaon, Chandigarh, Jalandhar, Amritsar, Lucknow, Gwalior, Patna, Bhopal, Alwar, having Educational qualification of : Higher Secondary, Secondary School, I.T.I., B.A, B.B.A, B.Com, B.Ed, B.Sc, M.A, M.Sc with Good knowledge in Customer Relationship, Outbound Calling, Customer Care, Customer Service, Customer Support, Customer Handling, Customer Management, Cold Calling, Customer Communication, Call Center etc.
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Customer Relationship Outbound Calling Customer Care Customer Service Customer Support Customer Handling Customer Management International BPO Customer Communication Cold Calling Call Center
Job Openings for 710 Customer Care Executive Jobs for Freshers in Delhi, Lucknow, Bhopal, Indore, Gwalior, Amritsar, Jalandhar, Gurgaon, Chandigarh, Patna City, having Educational qualification of : Higher Secondary, Secondary School, Vocational Course, B.A, B.B.A, B.Com, B.Ed, B.Sc, M.A, M.Sc with Good knowledge in Customer Relationship, Outbound Calling, Customer Care, Customer Service, Customer Support, Customer Handling, Customer Management, International BPO, Customer Communication, Cold Calling, Call Center etc.
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