BPO Telecaller 12th Pass Jobs in Varanasi

We are seeking enthusiastic BPO Telecallers to join our team in Khajuri, Varanasi. This role is ideal for individuals looking to start or advance their careers in customer service through effective communication and problem-solving.Key Responsibilities:1. **Customer Interaction**: Make outbound calls to customers to address inquiries, provide information about products or services, and assist with their needs.2. **Data Entry**: Accurately record customer feedback and maintain detailed records of calls and interactions in the system.3. **Sales Support**: Assist in promoting company products and services during calls, aiming to achieve sales targets and increase customer engagement.4. **Problem Resolution**: Listen to customer concerns and provide appropriate solutions, escalating issues to supervisors when necessary.5. **Follow-Up**: Ensure timely follow-up with customers regarding any outstanding queries or issues, maintaining a positive relationship.Required Skills and Expectations:Candidates must possess excellent verbal communication skills and a friendly demeanor, as well as strong listening abilities to understand customer needs effectively. Basic computer skills are necessary for data entry tasks. Attention to detail is essential for accurately recording call information. A proactive attitude and willingness to learn are crucial, especially for candidates with less than four years of experience. Team players who are adaptable and can handle multiple tasks will thrive in this dynamic environment. Consistent punctuality and reliability are also highly valued.

As a BPO Telecaller, you will be responsible for making outbound calls to customers to promote products or services, answer incoming calls, and provide information or resolve inquiries. You will need to have excellent communication skills, be able to handle customer queries efficiently, and have a good understanding of the products or services offered. Additionally, you should be able to work well in a team environment, be comfortable with target-based work, and have basic computer skills to update customer information accurately. A high school diploma or equivalent is required for this role, and previous experience in a call center or customer service role is a plus. You should also be patient, have a positive attitude, and be able to work in a fast-paced environment. This is a full-time position based in Pandeypur, Varanasi, where you will be required to work from the office.

Telecalling job work from home

Selected intern's day-to-day responsibilities include: 1. Call candidates from given list.2. Consult about their college preference whether they want to study in India or Abroad.3. Suggest them college on the basis of their rank and preference.4. Inform them about admission process, fee structure and other information.