BPO Non Voice Process Fresher Jobs in Thane West

Job Title: Domestic Customer Care Executive Location: Thane Department: Customer Service (Voice Process) Job Description:We are hiring Domestic Customer Care Executives to handle inbound and outbound customer calls in a professional manner. This role requires candidates with excellent communication skills in Hindi and/or regional languages and a problem-solving attitude to ensure customer satisfaction. Key Responsibilities:Handle customer queries via phone calls in a polite and efficient mannerResolve product or service-related issues promptlyMaintain accurate call records and customer interaction dataProvide information about products, services, or ongoing offersEscalate unresolved issues to the team leader or concerned departmentEnsure customer satisfaction and deliver high-quality service Requirements:Minimum 12th Pass / Graduate (any stream)Freshers & Experienced candidates both can applyGood communication skills in Hindi and/or EnglishBasic computer knowledgePositive attitude and willingness to work in rotational shifts Shift Timing:Rotational Day Shifts (No Night Shift for females)6 Days Working (1 Weekly Off) Salary:14,000 25000/month (depending on experience and location)Performance-based incentives available How to Apply:Interested candidates can share their resume at

Job Title: Customer Sales Executive / Telesales ExecutiveJob Location: ThaneJob Timing: General Shift Experience: 0 - 2 Years Qualification: Min. HSC to Any GraduateKey Responsibilities* Contacting potential or existing customers to inform them about a product or service using scripts* Answering questions about products* Asking questions to understand customer requirements and close sales* Enter and update customer information in the database* Handle grievances to preserve the company's reputation* Keep records of calls and sales and note useful information* Work closely with the internal team for any supportSkills* Proven experience as a telesales executive or other sales role* Proven track record of successfully meeting sales targets preferably over the phone* Good knowledge of relevant computer programs and telephone systems* Ability to learn about products and services and describe/explain them to prospects* Excellent knowledge of English* Excellent communication and interpersonal skills* Cool-tempered and able to handle rejection* Outstanding negotiation skills with the ability to resolve issues and address complaints* Team player* Ability to work in a high-pressure environmentInterested candidates mail their CVs on mastersolutions1009@gmail.com or call on 9321799445