Urgent Requirement For Customer Care Executive

Master Solution

job title: customer sales executive / telesales executive

job location: thane

job timing: general shift

experience: 0 - 2 years

qualification: min. hsc to any graduate

key responsibilities

* contacting potential or existing customers to inform them about a product or service using scripts

* answering questions about products

* asking questions to understand customer requirements and close sales

* enter and update customer information in the database

* handle grievances to preserve the company's reputation

* keep records of calls and sales and note useful information

* work closely with the internal team for any support

skills

* proven experience as a telesales executive or other sales role

* proven track record of successfully meeting sales targets preferably over the phone

* good knowledge of relevant computer programs and telephone systems

* ability to learn about products and services and describe/explain them to prospects

* excellent knowledge of english

* excellent communication and interpersonal skills

* cool-tempered and able to handle rejection

* outstanding negotiation skills with the ability to resolve issues and address complaints

* team player

* ability to work in a high-pressure environment

interested candidates mail their cvs on or call on

• Experience

  0 - 1 Years

• No. of Openings

  20

• Education

  Higher Secondary, Any Bachelor Degree

• Role

  Customer Care Executive

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office