BPO Executive Job Vacancies in Solan

We are looking for candidates who have all skills That we mentioned.

Respond promptly to customer inquiries via various channels, including phone, email, live chat, or social media platforms. Listen attentively to customer concerns and provide appropriate solutions or guidance. Assist customers in troubleshooting technical issues with products or services. Identify and escalate complex or unresolved issues to the relevant department or senior staff members. Maintain accurate and detailed records of customer interactions, transactions, comments, and complaints. Provide product information, pricing details, and delivery/shipping information to customers. Process orders, returns, exchanges, and refunds in accordance with company policies. Collaborate with other departments, such as sales, marketing, or technical support, to resolve customer issues effectively. Stay updated with product knowledge, company policies, and industry trends to provide accurate information to customers. Continuously strive to improve customer service and contribute to the development of customer support processes and procedures.

We are Urgently Looking for Bpo Non Voice Process Executive.good Communication Skillsdedicated Person

Leadership and Supervision Team Management Training and Development Customer Issue Resolution Performance Management Communication and Reporting Process Improvement

Description:We are urgently hiring candidates for US Process.Free Accommodation Provided !!Candidates should be comfortable for Night Shifts. Candidates should be available for Immediate joining.Industry: BPO / Call CentreRole Category: VoiceBenefits: Commuter assistance Food provided Free AccomodationSchedule: Fixed shift Monday to Friday Night shift US shiftSupplemental pay types: Performance bonus Yearly bonusLanguage: English (Required)Shift availability: Night Shift (Required)Ability to Commute: Zirakpur, Punjab (Required)