BPO Executive Fresher Jobs in Nagole

1).Handling Inbound and Outbound Calls: Answering customer calls, making outbound calls for sales or follow-ups, and generally managing communication with customers. 2).Resolving Customer Issues: Identifying problems, developing solutions, and ensuring customer satisfaction.3).Placing or Canceling Orders: Helping customers with orders and cancellations. 4).Working with Supervisors and Managers: Responding to questions and providing information to supervisors and managers.

We have vacant of 5 Telecaller Jobs in Uppal Secunderabad,Nagole Hyderabad,Dilsukh Nagar Hyderabad for Freshers Educational Qualification : Secondary School Skill Telecalling etc.

A Technical Support Specialist, or an IT Support Specialist, is responsible for assisting customers with technical issues or questions relating to hardware or software devices. Their duties include taking phone calls from customers or communicating with them, helping customers diagnose technical issues over the phone and speaking with them about software installations, connections & troubleshooting.Roles and Responsibilities:Excellent oral and written communication skills, should be able to handle UK customers.Provide IT assistance to include application support, hardware and software installation and troubleshooting.Answering phone calls, writing replies to emails and excelling in customer serviceProviding technical solutions to different problems of clients by taking the help of different tools.Ensure that the call comments are properly arranged and suitable information is provided to clients.The standard of each call should be properly maintained in a comprehensive manner taking into view each aspect of attending the customer, listening to their problems and offer appropriate solutions to themProviding support to internal and external end users. The job will require handling inbound calls / Emails / Chats regarding technical issues for end users.