Administration Officer Graduate Fresher Jobs in Nashik

1. PLEASING PERSONALITY.2. GOOD COMMUNICATION SKILLS IN ENGLISH & MARATHI.3. ON THE JOB TRAINING WILL BE PROVIDED.4. FINAL ROUND OF INTERVIEW WILL BE IN PERSON ONLY. IF YOU CANNOT COMEPHYSICALLY FOR INTERVIEW, PLEASE DO NOT APPLY.5. ROTATION WISE NIGHT SHIFT IS COMPULSORY. IF YOU CANNOT DO NIGHT SHIFT, PLEASEDO NOT APPLY.6. IF YOU CANNOT JOIN WITHIN ONE DAY OF SELECTION, PLEASE DO NOT APPLY.

I. Position SummaryThe Client Relationship Manager acts as an advocate for the client within the organization and a representative of the company to the client. This role is crucial for ensuring client needs are consistently met, service delivery is high-quality, and the business relationship remains profitable and enduring.II. Key ResponsibilitiesA. Relationship Development and RetentionPrimary Contact: Serve as the lead point of contact for all matters specific to assigned clients, building strong, long-lasting relationships based on trust and mutual understanding.Client Needs Analysis: Deeply understand client objectives, strategic plans, and operational needs to better position company products/services.Proactive Engagement: Schedule regular meetings and check-ins (virtual and in-person) with key client stakeholders to review performance, gather feedback, and address concerns before they escalate.Conflict Resolution: Quickly and effectively handle difficult client requests or escalated issues, coordinating with internal teams to provide timely and satisfactory solutions.B. Account Growth and StrategyStrategic Planning: Develop and execute strategic account plans aimed at maximizing client value, retention, and loyalty.Upselling & Cross-selling: Identify and pursue new sales opportunities within existing accounts by introducing additional products, services, or upgrades.Negotiation: Negotiate contracts and agreements to maximize profit while maintaining client satisfaction.Forecasting: Assist in forecasting revenue from existing clients and tracking key account metrics.C. Internal Coordination and ReportingInternal Liaison: Coordinate with various internal departments (e.g., Sales, Product, Service Delivery, Finance) to ensure consistent service levels and that client expectations are met.Reporting: Prepare detailed reports on account status, client health metrics (e.g., churn risk, satisfaction scores), and project progress for management.Documentation: Maintain accurate, up-to-date records of all client communications, activity, and account status in the CRM system.

Core Responsibilities and Duties1. Sales and Commercial PerformanceStrategy: Develop and implement strategies to maximize sales and achieve store financial targets and Key Performance Indicators (KPIs).Budget & P&L: Manage the store's Profit and Loss (P&L), including controllable costs, budgets, and labor hours.Merchandising: Oversee the visual presentation, product display, and execution of company merchandising strategies to maximize product sell-through.Inventory: Ensure accurate inventory counts, manage stock levels, and coordinate product deliveries and stockroom organization.2. Leadership and People ManagementTeam Development: Hire, train, coach, and develop all store team members, providing continuous feedback and conducting performance management.Scheduling: Create and manage staff schedules to ensure adequate coverage and optimal efficiency while adhering to labor budgets.Culture: Establish a positive, inclusive, and high-performing store culture that promotes teamwork and a strong sense of belonging.Compliance: Ensure all team members adhere to company policies, procedures, and relevant legal regulations (e.g., safety, labor laws).3. Customer Experience and OperationsService Excellence: Lead the team in delivering a world-class guest experience, modeling best practices for customer connection and product knowledge.Issue Resolution: Handle customer escalations, complaints, and urgent requests efficiently and effectively.Operational Excellence: Oversee the daily operations of the store, ensuring all standard operating procedures (SOPs), safety, and security protocols are followed.Maintenance: Manage and direct store cleanliness, repair, and maintenance to ensure a presentable and safe environment.