Location : Tuticorin
Job Type : Full-Time
Job Description
Responsibilities:
Client Management: Develop and maintain strong relationships with existing clients to ensure their ongoing satisfaction and retention.
Sales Growth: Identify opportunities to upsell and cross-sell additional products or services to existing clients.
New Business Development: Prospect and onboard new clients, ensuring a smooth transition and integration.
Client Consultation: Understand clients' business needs and provide tailored solutions to meet their objectives.
Performance Tracking: Monitor and analyze client performance metrics to identify areas for improvement and growth.
Contract Negotiation: Prepare and negotiate contracts, ensuring mutual benefit and compliance with company policies.
Collaboration : Work closely with the marketing, product development, and customer support teams to ensure a seamless client experience.
Reporting : Prepare regular reports on account status, sales progress, and forecasts for management review.
Requirements:
Experience: Minimum of 3-5 years of experience in account management, sales, or a related field.
Communication Skills: Excellent verbal and written communication skills, with the ability to present complex information clearly and persuasively.
Relationship Building: Strong interpersonal skills with a proven ability to build and maintain lasting client relationships.
Analytical Skills: Ability to analyze sales data and market trends to make informed business decisions.
Negotiation Skills: Strong negotiation and conflict resolution skills.
Education: Any Degree.
Experience
1 - 7 Years
No. of Openings
5
Education
Graduate (B.A, B.C.A, B.B.A, B.Com, B.Sc, B.Tech/B.E)
Role
Telecalling Executive
Industry Type
Call Centre / BPO / KPO / ITES / LPO
Gender
Female
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Face interview location
Tuticorin