Voice Process Job Vacancies in Paschim Vihar

Loan at Click is a leading financial services provider committed to offering innovative loan solutions to our clients. We pride ourselves on delivering exceptional service and maintaining strong relationships with our customers. We are currently seeking motivated individuals to join our dynamic team as Loan Sales Telecalling Executives.As a Loan Sales Telecalling Executive, you will be responsible for reaching out to potential clients, understanding their financial needs, and promoting our loan products. Your goal is to drive sales and contribute to the overall growth of the company by connecting customers with the right financial solutions. Make outbound calls to potential customers to promote our loan products, including personal loans, home loans, business loans, and others. Build and maintain a strong database of leads and follow up on inquiries to convert them into sales. Assess customer needs and provide suitable loan solutions while adhering to company policies and regulations. Educate customers about the features and benefits of various loan products. Achieve monthly sales targets and performance goals through effective communication and relationship-building. Prepare and maintain accurate records of calls, customer interactions, and transactions in the CRM system. Provide exceptional customer service and support throughout the loan application process. Collaborate with the sales team and other departments to enhance customer experience and streamline processes. Stay updated on industry trends, product knowledge, and competitive landscape to effectively address customer inquiries.Benefits: Competitive salary with commission-based incentives. Comprehensive training and development programs. Opportunities for career advancement within the company. A vibrant and supportive work environment.

Outbound Calls: Make outbound calls to potential patients who are inquiring about eye care services or treatments.Product Knowledge: Be well-versed with all the services offered by Eye Mantra Hospital, including consultations, surgeries, and specialized treatments.Lead Generation: Generate and qualify leads by engaging with potential patients and directing them towards booking consultations or treatments.Customer Relationship Management: Build and maintain strong relationships with existing and potential patients through regular follow-up calls and communication.Appointments and Scheduling: Schedule appointments, consultations, and surgeries for patients over the phone, ensuring all details are accurately recorded.Sales Targets: Meet and exceed monthly and quarterly sales targets as set by the management team.Data Management: Maintain accurate records of patient interactions and sales activities in the CRM system.Market Research: Gather feedback from patients and prospects to help improve services and identify market trends.Customer Education: Educate potential patients about available treatments and procedures, including the benefits and pricing.Team Collaboration: Work closely with the marketing and customer service teams to provide a seamless experience for the patients.

Responsibilities:Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services.Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued.Engaging in active listening with callers, confirming or clarifying information and diffusing angry clients, as needed.Building lasting relationships with clients and other call center team members based on trust and reliability.

We are looking for 20 Telecaller Posts in Noida Sector 62, Paschim Vihar, Delhi, with deep knowledge in outbound calling,Voice Process,Cold Calling and Required Educational Qualification is : Secondary School, Diploma, Other Bachelor Degree,

We need female telecallers for our office. Who should have experience in selling loans in the loan department. If anyone has experience in selling loans then contact us