Outbound Calls: Make outbound calls to potential patients who are inquiring about eye care services or treatments.Product Knowledge: Be well-versed with all the services offered by Eye Mantra Hospital, including consultations, surgeries, and specialized treatments.Lead Generation: Generate and qualify leads by engaging with potential patients and directing them towards booking consultations or treatments.Customer Relationship Management: Build and maintain strong relationships with existing and potential patients through regular follow-up calls and communication.Appointments and Scheduling: Schedule appointments, consultations, and surgeries for patients over the phone, ensuring all details are accurately recorded.Sales Targets: Meet and exceed monthly and quarterly sales targets as set by the management team.Data Management: Maintain accurate records of patient interactions and sales activities in the CRM system.Market Research: Gather feedback from patients and prospects to help improve services and identify market trends.Customer Education: Educate potential patients about available treatments and procedures, including the benefits and pricing.Team Collaboration: Work closely with the marketing and customer service teams to provide a seamless experience for the patients.