Good Communication Skills Customer CareVoice Process
Responsibilities:Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services.Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued.Engaging in active listening with callers, confirming or clarifying information and diffusing angry clients, as needed.Building lasting relationships with clients and other call center team members based on trust and reliability.
We are looking for 20 Telecaller Posts in Noida Sector 62, Paschim Vihar, Delhi, with deep knowledge in outbound calling,Voice Process,Cold Calling and Required Educational Qualification is : Secondary School, Diploma, Other Bachelor Degree,