Ticketing Staff Job Vacancies in Maharashtra

We are looking for dedicated Airport Staff to join our team in Pune. This role is essential in ensuring smooth airport operations and providing excellent service to passengers. Key responsibilities include: - **Passenger Assistance**: Helping passengers with check-in, boarding, and luggage handling to ensure a seamless travel experience. - **Information Provision**: Offering accurate information about flight schedules, gate changes, and airport services to keep travelers informed. - **Safety and Security Checks**: Assisting with safety protocols and security checks to ensure passenger safety at all times. - **Collaboration**: Working closely with other airport staff and departments to maintain an organized and efficient workflow. - **Customer Service**: Addressing passenger inquiries and resolving any issues promptly to enhance their travel experience.Required skills and expectations: Candidates should have a minimum of a 12th-grade education. Strong communication skills are crucial for interacting with passengers and colleagues effectively. Good problem-solving abilities are also important to address any issues that may arise. Basic computer skills for managing flight information are necessary, along with a friendly and professional demeanor. While experience is helpful, we welcome applicants with 0 to 6 years of work experience. A flexible attitude and the ability to work in a fast-paced environment will help you succeed in this role.

We are looking for a dedicated Airport Operations Executive to join our team in Nashik, India. This role is perfect for individuals with 0 to 5 years of experience who want to start or grow their career in the aviation industry.Key Responsibilities:1. **Passenger Assistance**: Greet and assist passengers in a friendly manner, helping them with check-in, boarding, and any inquiries they may have.2. **Flight Coordination**: Monitor and coordinate flight schedules to ensure timely departures and arrivals, keeping passengers informed of any changes.3. **Baggage Handling**: Oversee the tagging and handling of passenger luggage to prevent loss or damage, ensuring a smooth baggage claim process.4. **Safety Compliance**: Follow airport safety protocols and security regulations to ensure a safe environment for passengers and staff.5. **Team Collaboration**: Work closely with other airport personnel, including check-in staff, ground crew, and security teams to ensure efficient operations.Required Skills and Expectations:Candidates should possess effective communication skills and a customer-oriented approach. Attention to detail is crucial for managing tasks related to flight details and baggage handling. Basic problem-solving skills are important to address passenger concerns efficiently. Additionally, adaptability and teamwork are essential to succeed in a fast-paced environment. A minimum educational requirement is the completion of the 10th grade.

As an Airport Staff member in Pune, you will play a crucial role in ensuring smooth airport operations and providing excellent customer service. This full-time position is suitable for freshers who have completed their 10th grade and are eager to start a career in the aviation industry.**Key Responsibilities:**- **Passenger Assistance:** Help passengers with check-in and boarding processes by guiding them through the airport procedures.- **Baggage Handling:** Manage luggage by ensuring it is safely loaded and unloaded from the aircraft.- **Security Checks:** Conduct basic security checks on baggage and passengers to maintain a safe environment at the airport.- **Customer Service:** Assist travelers with inquiries and resolve any issues they may encounter during their journey.- **Team Collaboration:** Work with other airport staff members to maintain smooth operations and provide support as needed.**Required Skills and Expectations:**- **Communication Skills:** Strong verbal communication skills are essential to effectively interact with passengers and team members.- **Attention to Detail:** Ability to pay close attention to details, especially when handling luggage and assisting with security procedures.- **Team Player:** Willingness to work collaboratively with colleagues to ensure efficient service delivery.- **Flexibility:** You should be ready to work in shifts and adapt to changing schedules as the airport operates at various times.- **Positive Attitude:** A friendly and approachable demeanor is important to create a welcoming atmosphere for travelers.

Ground Staff are responsible for managing airport operations on the ground. They ensure smooth passenger handling, safety procedures, and coordination between airline services and airport operations. Key Responsibilities Passenger HandlingAssist passengers during check-in, boarding, and arrivalIssue boarding passes and verify travel documentsHandle special assistance passengers (elderly, disabled, VIPs)Resolve passenger queries and complaints professionally Ticketing & ReservationsManage ticket bookings, cancellations, and reschedulingProvide fare information and travel policiesUse airline reservation systems (e.g., Amadeus, Galileo) Baggage HandlingOversee baggage check-in and taggingEnsure proper loading/unloading coordinationHandle lost, delayed, or damaged baggage complaints Boarding & Gate OperationsAnnounce boarding informationVerify boarding passes and passenger identityEnsure smooth and timely boarding process Ramp & Aircraft Support (for some roles)Coordinate aircraft arrival and departureGuide aircraft parking (marshalling - trained staff)Support refueling, cleaning, and catering coordination Safety & SecurityFollow airport safety protocolsEnsure compliance with aviation regulationsMonitor suspicious activity and report issues Customer ServiceMaintain a professional and friendly attitudeHandle stressful situations calmlyEnsure a positive passenger experience Eligibility CriteriaEducation: 10+2 / Graduation (preferred)Age: Usually 18-30 yearsLanguages: English + Hindi (additional languages are a plus)Experience: Freshers can apply; experience preferred Required SkillsExcellent communication & interpersonal skillsStrong customer service orientationAbility to work in shifts (including night shifts)Good problem-solving abilityBasic computer knowledgeTeamwork and coordination skills Physical RequirementsWell-groomed personalityAbility to stand for long hoursGood eyesight and fitness Work EnvironmentAirport terminals and air side areasRotational shifts (morning, evening, night)Fast-paced and dynamic work environment Salary Range (India)Fresher: 25,000 - 35,000/monthExperienced: 35,000 - 1,00,000+/month

An Air Ticketing Executive is responsible for handling flight reservations, issuing tickets, managing cancellations, and assisting customers with travel-related queries. The role requires strong knowledge of airline systems, fare rules, and customer service. Key Responsibilities:Handle domestic and international flight bookingsIssue, reissue, and cancel air tickets using GDS systemsProvide customers with accurate fare details, routes, and travel optionsManage PNR creation, updates, and modificationsAssist customers with refunds, rescheduling, and cancellationsEnsure compliance with airline policies and fare rulesCoordinate with airlines and vendors for booking confirmationsHandle customer inquiries via phone, email, or in personMaintain proper documentation and booking recordsUpsell travel-related services (insurance, hotel bookings, etc.) Required Skills:Knowledge of GDS systems such as:AmadeusGalileoSabreStrong communication and interpersonal skillsGood knowledge of airline codes, geography, and fare calculationCustomer handling and problem-solving skillsBasic computer proficiency (MS Office, email handling)Attention to detail and accuracy Educational Qualification:Minimum: 12th PassPreferred: Diploma or Degree in Travel & Tourism / Aviation Experience:Fresher or experienced candidates can apply0-3 years of experience in ticketing or travel agency preferred Work Environment:Travel agenciesAirlinesAirport officesTour operators Salary Range (India):Fresher: 20,000 - 25,000 per monthExperienced: 30,000 - 1,00,000+ per month

As an Air Ticketing Executive, you will manage various ticketing processes to ensure a smooth travel experience for customers. Your role will involve essential tasks that contribute to effective air travel operations.**Key Responsibilities:**- **Ticket Booking:** Handle flight reservations by identifying suitable options based on customer needs, ensuring correct fares and special requests are accommodated.- **Customer Service:** Provide excellent support to passengers, addressing any queries or issues related to ticketing, travel itineraries, or changes.- **Payment Processing:** Manage payment transactions for ticket purchases, ensuring accuracy and compliance with company policies.- **Coordination with Airlines:** Liaise with airline representatives for ticketing inquiries and updates, maintaining strong relationships to provide timely information to customers.- **Documentation:** Prepare and maintain accurate records of issued tickets and client interactions to streamline operations and enhance service quality.**Required Skills and Expectations:**- Strong communication skills are vital for interacting with customers and airline representatives effectively.- Basic computer knowledge is required to utilize ticketing systems, spreadsheets, and email for booking and communication purposes.- A customer-oriented attitude is essential for understanding and resolving client needs promptly.- Attention to detail is crucial to ensure accuracy in bookings and documentation.- Candidates should be flexible and willing to work in a fast-paced environment, adapting to changing situations and requests.- Previous experience in ticketing or customer service is an advantage, but fresh graduates with enthusiasm to learn are also encouraged to apply.

We are seeking a motivated Air Ticketing Executive in Mumbai. This full-time position is suitable for freshers who have completed at least their 10th grade education. The role requires a female candidate to manage ticketing operations and enhance customer service in the airline industry. Key Responsibilities:1. **Ticket Booking:** Handle ticket reservations and cancellations for customers, ensuring all necessary details are accurately processed.2. **Customer Service:** Assist customers with inquiries, provide information on flights, and resolve any issues they may encounter.3. **Documentation:** Maintain accurate records of ticket transactions and customer interactions to ensure smooth operations and compliance with regulations.4. **Coordination:** Collaborate with airlines and travel agencies to secure ticket availability and best fares for customers.Required Skills and Expectations:Candidates should demonstrate strong communication skills, as interacting with customers is a core part of the job. Basic knowledge of airline operations and the ticketing process will be an advantage but is not mandatory for freshers. Attention to detail is important to ensure accuracy in bookings and documentation. The ability to work in a fast-paced environment and manage time effectively will help in handling tasks efficiently. A friendly demeanor and a problem-solving attitude will greatly enhance the customer experience. Overall, we seek an enthusiastic individual willing to learn and adapt in the airline ticketing sector.

We are seeking a dedicated Ground Staff Executive to join our team in Pune, India. This entry-level position is ideal for those who have recently completed their 12th grade and are eager to start their career in the aviation industry.Key Responsibilities:1. **Passenger Assistance:** You will greet passengers and provide them with necessary information regarding flight schedules, check-in procedures, and boarding processes, ensuring a smooth travel experience.2. **Check-In Process:** Assist with the check-in procedures for passengers, including verifying travel documents, issuing boarding passes, and managing baggage check-in, all while maintaining timelines.3. **Customer Service:** Address and resolve passenger queries and complaints courteously and efficiently, helping to enhance customer satisfaction and loyalty.4. **Safety Compliance:** Ensure all safety protocols are followed during boarding and disembarkation, contributing to a secure environment for both passengers and staff.5. **Team Collaboration:** Work closely with fellow staff members and other departments to ensure seamless operation and communication throughout the airport.Required Skills and Expectations:Candidates should possess strong communication skills and a friendly demeanor to interact effectively with passengers. Basic computer skills will be beneficial for managing check-in systems. You should be adaptable and able to work in a fast-paced environment, demonstrating attention to detail. Enthusiasm for learning and growing in the aviation field is essential.

Key Responsibilities:1. Assisting passengers during check-in and boarding: Help passengers with checking in, boarding passes, luggage drop-off, and any other assistance they may need before boarding their flight.2. Managing baggage: Ensure that passengers' baggage is properly checked, tagged, and loaded onto the correct aircraft.3. Communicating with airline staff: Coordinate with airline staff to ensure smooth operations and resolve any issues that may arise.4. Ensuring safety and security: Maintain vigilance to ensure the safety and security of passengers, baggage, and airport facilities.5. Providing customer service: Assist passengers with information, directions, and any other queries they may have while at the airport.Required skills and expectations:1. Strong communication skills: Ability to effectively communicate with passengers and airline staff.2. Customer service orientation: A friendly and helpful attitude towards passengers.3. Attention to detail: Ability to carefully handle baggage and ensure that all necessary procedures are followed.4. Problem-solving skills: Capacity to quickly address and resolve any issues or challenges that may arise.5. Physical stamina: Ability to stand for long periods and lift heavy baggage when required.6. Time management skills: Capacity to prioritize tasks and manage time effectively in a fast-paced airport environment.

Key ResponsibilitiesAccept cargo bookings from customers, agents, and freight forwarders.Coordinate with airlines, warehouse staff, and transporters for timely movement.Prepare and verify shipping documents such as Air Waybill (AWB), invoices, packing lists, and customs paperwork.Ensure cargo complies with safety and security regulations (weight, packing, labeling).Track shipments and provide status updates to clients.Handle special cargo: perishable, valuable, dangerous goods, or live animals.Resolve delays, damages, or missing shipment issues.Maintain records in cargo management systems.Support billing, rate quotations, and payments.Daily Work ActivitiesCommunicating with airline cargo departments.Coordinating loading/unloading schedules.Monitoring flight departures and arrivals.Responding to customer queries by phone/email.Filing and auditing documents.Skills & CompetenciesKnowledge of cargo documentation & customs rules.Computer literacy (MS Office, booking systems).Good communication and coordination skills.Attention to detail and accuracy.Ability to work under deadlines and shift schedules.Problem-solving ability.Educational QualificationDiploma / Graduation (aviation, logistics, or any field).Certification in air cargo or IATA courses is an advantage.Who They Work WithAirlinesFreight forwardersCustoms officialsWarehouse teamsTransport providersWork EnvironmentAirports, airline cargo terminals, logistics companies, freight forwarding offices.

- Handling air ticket bookings: The Air Ticketing Executive will be responsible for booking flight tickets for customers based on their preferences and requirements.- Managing ground operations: They will need to oversee the smooth functioning of ground operations at the airport, ensuring timely check-ins, baggage handling, and security checks.- Assisting ground staff: The executive will provide support to the ground staff in tasks such as passenger assistance, boarding gate coordination, and resolving customer queries.- Handling air cargo logistics: They will be involved in managing air cargo logistics, including tracking shipments, coordinating with airlines, and ensuring on-time delivery.Skills and Expectations:- Proficient in air ticketing systems: The candidate should be familiar with air ticketing software and platforms to efficiently book and manage flight tickets.- Excellent communication skills: Strong verbal and written communication skills are essential for interacting with customers and coordinating with ground staff effectively.- Attention to detail: The job requires a high level of attention to detail to accurately book tickets, manage logistics, and ensure smooth operations.- Ability to work under pressure: The candidate should be able to work well under pressure in a fast-paced airport environment, handling multiple tasks simultaneously.

As an Airport Executive, you will be responsible for assisting passengers at the airport. Your key responsibilities will include assisting with check-in procedures, managing luggage, guiding passengers to their gates, and providing exceptional customer service. You will also need to maintain a professional and courteous demeanor at all times. To excel in this role, you must have strong communication skills, be detail-oriented, and have a positive attitude. Additionally, being able to work efficiently in a fast-paced environment is essential. While no prior experience is required, a high school diploma or equivalent is necessary for this position. If you are a hardworking and dedicated individual who enjoys working with people, this may be the perfect opportunity for you.

We Requires 2 Air ticketing Executive (Domestic & International) at Lower Parel West.Position : Air Ticketing Executive (Domestic & International)Software : Amadeus software compulsoryContact Number=9068229707* Experience: 4 to 6 years* Salary: 20k to 35k* Position: 1Job Responsibilities:* Issuing Domestic/International flight tickets also amendments* Working on the GDS (AMADEUS) to process cancellations && refunds* Co-ordinating with the airlinesDesired Skill Sets & Experience:- Prior experience in Ticketing is preferred.- Working knowledge of Amadeus- Good communication skills to enable effective communication with customers as well as travel partners

We are seeking a Ground Staff Executive to join our team in Mumbai. This position is ideal for individuals passionate about customer service and aviation, with no prior experience required. If you are friendly, organized, and enjoy working in a fast-paced environment, this role is perfect for you.Key Responsibilities:1. **Customer Support**: Greet and assist passengers at the airport, ensuring they have a pleasant experience. You will provide information about flight schedules, baggage claims, and boarding procedures.2. **Check-In Procedures**: Facilitate the check-in process for passengers, including verifying travel documents and issuing boarding passes. This involves ensuring that all passengers follow necessary protocols.3. **Baggage Handling**: Manage baggage loading and unloading, ensuring that all luggage is handled with care and delivered to the correct flights promptly and safely.4. **Safety Compliance**: Ensure adherence to safety regulations and company policies. This includes conducting regular checks and reporting any irregularities to supervisors.5. **Problem Resolution**: Handle passenger inquiries and resolve any issues that arise during their journey. This may involve working with different departments to find quick solutions.Required Skills and Expectations:Candidates should possess excellent communication and interpersonal skills, enabling them to interact effectively with passengers and team members. Attention to detail and a strong sense of responsibility are essential, as is the ability to work flexible hours, including weekends and holidays, to meet the demands of the aviation industry. A minimum education of 10th pass is required for this role.

We are looking for energetic ground staff to be responsible for administrative duties and communication with passengers. Your duties will include welcoming passengers, providing information, assisting passengers who are disabled or are traveling with small children, checking in luggage, taking reservations, and selling tickets. You should be able to promptly resolve passenger queries and ensure that all passengers are satisfied.To be successful as ground staff, you should display outstanding interpersonal skills and achieve excellent customer service, which consistently meets the goals and vision of the airline company. Ultimately, outstanding ground staff should be able to multi-task and ensure that every passenger is comfortable, safe and well-informed of flight schedules, aircraft delays, weather concerns and other factors that may affect passengers.

We are looking for an Airport Operations Executive to join our team in Mumbai. This entry-level role is ideal for candidates with a passion for the aviation industry and a desire to provide excellent customer service at the airport.Key Responsibilities:1. **Passenger Assistance**: Greet and assist passengers at check-in counters, boarding gates, and luggage retrieval areas. Help travelers navigate the airport smoothly.2. **Flight Coordination**: Collaborate with airline staff and ground crews to ensure timely departures and arrivals of flights. Monitor flight schedules and assist with any changes.3. **Safety Protocols**: Ensure that all airport safety and security regulations are followed. Help maintain a safe environment for passengers and staff.4. **Problem Resolution**: Address passenger queries and concerns promptly, providing solutions to enhance their travel experience. Handle complaints with professionalism and understanding.5. **Documentation**: Assist with the preparation and verification of travel documents, ensuring that all necessary paperwork is completed accurately.Required Skills and Expectations:Candidates should have strong communication skills and a positive attitude towards customer service. Being a team player is essential, as you will work closely with various departments. A basic understanding of airport operations and a keen attention to detail will help in performing daily tasks effectively. The ideal candidate should be adaptable and willing to work in a fast-paced environment. While prior experience is a plus, enthusiasm and a willingness to learn are highly valued.

The Airport Executive role in Nagpur is a great opportunity for freshers who have completed their 10th grade education. As an Airport Executive, your key responsibilities will include assisting passengers at the airport, handling luggage, checking boarding passes, and ensuring the smooth flow of operations. You will also be responsible for providing excellent customer service and assisting with any inquiries or issues that may arise. Strong communication skills, a willingness to learn, and a friendly demeanor are essential for success in this role. The ability to work in a fast-paced environment and work well within a team is also important. If you are looking to kickstart your career in the aviation industry and are passionate about providing exceptional service to travelers, this role is perfect for you.

As an Airport Staff member in Mumbai, you will be responsible for various tasks to ensure the smooth operation of the airport. Your key responsibilities include assisting passengers with ticketing, handling basic computer operations, ensuring aviation security protocols are followed, and participating in ongoing personality development programs.To excel in this role, you should possess a 10th pass certificate and have a basic understanding of airport operations. Strong communication skills and a customer-centric attitude are essential for interacting with passengers. Additionally, having a keen interest in the aviation industry and the willingness to continuously improve your skills through training are important expectations for this position.

Join our dynamic team in Mumbai as a Ground Staff Executive. In this role, you will support airport operations and ensure a smooth travel experience for customers.Key Responsibilities:1. **Customer Assistance**: Greet and assist passengers at the airport, helping them with check-ins, boarding, and other travel-related inquiries.2. **Baggage Handling**: Manage baggage check-in and ensure proper loading and unloading of luggage onto and from aircraft.3. **Documentation**: Verify passenger documents and assist with the completion of necessary paperwork related to travel.4. **Coordination**: Work closely with various departments to ensure timely flight departures and arrivals, assisting in troubleshooting issues as they arise.5. **Safety Compliance**: Follow all safety protocols and regulations to maintain a secure environment for both passengers and staff.Required Skills and Expectations:Candidates should possess good communication skills in both English and Hindi. You should be customer-oriented, with a friendly attitude and the ability to handle stressful situations calmly. Strong attention to detail is needed for various tasks such as document verification and baggage handling. As this is an entry-level position, we welcome female applicants with a 12th grade education, ready to start their careers in a vibrant work environment. You should be willing to work full time in the office setting and be flexible with varying shift timings.

An Air Hostess (also known as Cabin Crew or Flight Attendant) is responsible for ensuring the safety, comfort, and well-being of passengers during flights. The role combines customer service, safety management, and emergency response duties. Key Responsibilities: Pre-Flight Duties:Attend pre-flight briefings with pilots and senior crewCheck emergency equipment and cabin cleanlinessVerify passenger list, special requests, and meal plans In-Flight Duties:Welcome passengers and assist with boardingConduct safety demonstrations and ensure complianceServe food and beveragesAssist passengers with seating and luggageHandle special passengers (elderly, children, VIPs)Provide first aid when required Post-Flight Duties:Ensure passengers disembark safelyPrepare flight reportsCheck cabin for lost items Safety Responsibilities:Ensure adherence to aviation safety regulationsHandle emergency situations such as:TurbulenceMedical emergenciesFire or evacuationOperate emergency equipment (oxygen masks, life jackets, exits) Required Skills:Excellent communication and interpersonal skillsStrong customer service orientationProblem-solving and quick decision-making abilityTeamwork and coordinationCalmness under pressureGrooming and professional appearance Educational Qualification:Minimum: 12th PassPreferred: Diploma/Degree in Aviation, Hospitality, or Travel & Tourism Eligibility Criteria:Age: 18-27 years (varies by airline)Height:Female: 155-160 cm minimumMale: 170 cm minimumGood eyesight (may allow corrected vision)Proficiency in English and Hindi (additional languages are a plus) Work Environment:Airlines (Domestic & International)Frequent travel across cities and countriesIrregular working hours, including night shifts and holidays Salary Range (India):Fresher: 25,000 - 50,000 per monthExperienced: 50,000 - 1,20,000+ per monthAdditional perks:Free or discounted air travelLayover allowancesMedical insurance

Job SummaryAn HR Executive is responsible for managing daily HR operations along with administrative tasks to ensure smooth functioning of the organisation. The role involves recruitment, employee coordination, record management, and office administration.Key ResponsibilitiesHR ResponsibilitiesHandle end-to-end recruitment (job posting, screening, scheduling interviews)Maintain employee records and HR databasesManage onboarding and induction process for new hiresHandle attendance, leave management, and payroll coordinationAssist in performance management and employee engagement activitiesEnsure compliance with company policies and labor lawsAddress employee queries and grievancesAdministrative ResponsibilitiesManage office operations and administrative tasksMaintain office supplies and inventoryCoordinate with vendors and service providersHandle documentation, filing, and record-keepingSupport management with reports and data as requiredEnsure smooth day-to-day office functioningRequired SkillsStrong communication and interpersonal skillsBasic knowledge of HR processes and labor lawsOrganizational and multitasking abilitiesProficiency in MS Office (Word, Excel, Outlook)Problem-solving and decision-making skillsAttention to detailQualifications10+2Bachelors degree in Human Resources, Business Administration, or related fieldMBA/PGDM in HR (preferred but not mandatory)Experience0-6 years of experience in HR and Administration rolesFreshers with strong HR knowledge can also applySalary Range20,000 - 75,000 per month (depending on experience and company)

We are looking for friendly and dedicated individuals to join our team as Airport Staff in Mumbai. This role involves a variety of duties to ensure a smooth and pleasant experience for travelers. Key Responsibilities:- **Customer Service**: Assist passengers with check-in, boarding, and inquiries to ensure they have a positive travel experience.- **Baggage Handling**: Safely assist with baggage loading and unloading to prevent any damage and make sure luggage is delivered on time.- **Safety and Security Checks**: Conduct security screenings and checks to maintain a safe environment for all passengers and staff.- **Information Assistance**: Provide information about flight schedules, gate changes, and other travel-related queries to keep travelers informed.- **Collaboration with Team Members**: Work closely with colleagues in various departments to ensure efficient airport operations and support each other throughout the shifts.Required Skills and Expectations:- Candidates must have completed at least the 12th grade.- Prior experience in customer service is preferred but not required, as training will be provided.- Strong communication skills are essential to effectively assist passengers and convey information clearly.- A positive attitude and willingness to help others is crucial for this role.- Candidates should be flexible with working hours, including weekends and holidays, as the airport operates 24/7. Join us to help make travel enjoyable and stress-free for all passengers!

**Airport Ground Staff Job Description - Amaravati (Andhra Pradesh)****Job Title:** Airport Ground Staff**Location:** Amaravati, Andhra Pradesh**Salary Range:**

We are looking for an Airport Supervisor to oversee daily operations at our Mumbai airport. This role is suitable for candidates with 0 to 6 years of experience and a minimum education of 12th pass. **Key Responsibilities:**- **Manage Daily Operations:** Ensure that all airport activities are completed smoothly, including flight arrivals and departures.- **Staff Coordination:** Supervise and coordinate the activities of airport staff, ensuring everyone knows their tasks and follows procedures.- **Customer Service:** Address passenger inquiries and complaints, ensuring a positive travel experience and efficient problem resolution.- **Safety Compliance:** Monitor safety procedures to comply with aviation regulations, ensuring all safety measures are followed by the team.- **Reporting and Communication:** Prepare reports on daily operations and communicate important information to management, helping in decision-making processes.- **Training and Development:** Assist in training new staff on airport procedures and policies, ensuring they are well-prepared for their roles.To excel in this position, candidates should possess strong communication skills and demonstrate good leadership abilities. An understanding of airport operations and customer service is important. Candidates should be organized, able to handle multiple tasks at once, and work well under pressure. Flexibility in working hours is essential, as this role may involve working at odd hours or weekends. A proactive attitude and a commitment to maintaining high standards will contribute greatly to success in this role.

We are seeking a dedicated Ground Staff Executive to join our team in Mumbai. This entry-level position is ideal for candidates with a passion for customer service and an interest in the aviation industry.Key Responsibilities:1. **Customer Service:** Provide friendly and efficient support to passengers at check-in, boarding, and baggage claim areas, ensuring a pleasant experience.2. **Check-In Assistance:** Help passengers during the check-in process by verifying travel documents and checking bags, ensuring compliance with airline regulations.3. **Baggage Handling:** Assist in the proper handling and transfer of luggage, addressing any issues or concerns that may arise during the process.4. **Information Providing:** Offer accurate information regarding flight schedules, gate changes, and other travel-related inquiries to maintain clear communication with passengers.5. **Safety and Security:** Ensure compliance with safety and security protocols by following established guidelines and reporting any suspicious activities.Required Skills:A successful candidate should possess strong communication and interpersonal skills, with the ability to interact positively with diverse groups of people. Attention to detail is essential, along with the ability to work efficiently in a fast-paced environment. A friendly demeanor and a problem-solving mindset will help in handling passenger needs effectively. Additionally, proficiency in basic computer skills and a willingness to learn are important for this role. Candidates should be female and have completed their 12th grade education. The position is full-time and will require working from the office.

We are looking for dedicated Airport Staff in Pune, India, to ensure smooth operations at the airport. This role is ideal for individuals who enjoy working in a dynamic environment and are keen to start their career in the aviation industry.Key Responsibilities:- Customer Service: Assist passengers with check-in procedures, provide information about flights, and address any queries to ensure a pleasant travel experience.- Baggage Handling: Help with the handling and processing of luggage, ensuring that it is safely loaded and unloaded from aircraft.- Security Checks: Collaborate with security personnel to ensure all safety regulations are followed while screening passengers and their belongings.- Coordination: Work alongside various departments, including ground handling and flight operations, to facilitate timely boarding and departure.- Administrative Duties: Perform essential clerical tasks such as maintaining records, updating flight schedules, and assisting in daily operations.Required Skills and Expectations:Candidates should have completed at least their 12th grade education. No prior experience is necessary, making this an excellent opportunity for fresh graduates. Strong communication skills are essential, as well as a friendly and approachable demeanor. Candidates must be able to work flexible hours, show a commitment to teamwork, and handle stressful situations calmly. A basic understanding of airport operations or customer service is a plus. Candidates should be motivated, punctual, and willing to learn and adapt in a fast-paced environment.

- Ensure smooth operations on the ground: Responsible for coordinating various activities on the ground to ensure efficient operations at the airport.- Assist passengers: Help passengers check-in, provide information, assist with boarding, and respond to queries to enhance their travel experience.- Handle baggage: Manage baggage handling processes, including tagging, loading, and unloading, to ensure timely delivery to passengers.- Monitor flight schedules: Keep track of flight schedules, gate assignments, and delays to facilitate timely departures and arrivals.- Maintain safety and security: Adhere to safety protocols, conduct security checks, and respond to emergencies to ensure a safe and secure airport environment.- Provide customer service: Address passenger needs, resolve complaints, and maintain a positive attitude to deliver excellent customer service.Required Skills and Expectations:- Excellent communication skills: Ability to communicate effectively with passengers, colleagues, and other airport personnel.- Customer-oriented mindset: Prioritize passenger satisfaction and go the extra mile to meet their needs.- Team player: Work collaboratively with team members to achieve common goals and deliver superior service.- Attention to detail: Pay close attention to baggage handling, flight schedules, and safety procedures to prevent errors and ensure smooth operations.- Ability to handle pressure: Stay calm and focused in high-pressure situations, such as flight delays or passenger issues.

We are looking for motivated and energetic individuals to join our team as Airport Staff in Mumbai. This is a full-time position suitable for freshers who have completed their 10th grade.**Key Responsibilities:**- **Passenger Assistance:** Help passengers with check-in procedures, baggage handling, and provide information about flights and airport services to ensure a smooth travel experience.- **Safety and Security Checks:** Conduct routine checks at security points to ensure compliance with safety regulations and passenger safety.- **Baggage Management:** Oversee the loading and unloading of passenger baggage, ensuring it is handled with care and delivered to the correct destination.- **Customer Service:** Address passenger inquiries and resolve any issues promptly to maintain high standards of service and satisfaction.- **Monitoring Flight Schedules:** Stay updated with flight schedules and announcements, directing passengers and staff as needed.Candidates should have a positive attitude and good communication skills. Attention to detail is crucial for ensuring safety and accuracy in handling luggage and documents. We expect team players who can work under pressure in a busy airport environment, demonstrating professionalism at all times. A willingness to learn and adapt is essential, as is the ability to work flexible hours, including nights and weekends, in a dynamic setting. Good interpersonal skills will help in providing excellent service to passengers and collaborating with team members effectively.

We are looking for a Ticketing Manager to join our team in Mumbai. This is a full-time office position suitable for fresh graduates or those who have completed their 10th grade. Key Responsibilities:- **Manage Ticket Sales**: Oversee the process of selling tickets for events, ensuring smooth operations and customer satisfaction.- **Handle Customer Queries**: Respond to questions and concerns from customers regarding ticket purchases and event details to provide excellent service.- **Coordinate with Event Organizers**: Work closely with event organizers to ensure ticket availability and accurate information is shared with customers.- **Monitor Inventory**: Keep track of ticket inventory to ensure that sales are recorded correctly and stock levels are maintained.- **Generate Reports**: Create regular reports on ticket sales and customer feedback to help improve future events and sales strategies.Required Skills and Expectations:- Strong communication skills are essential for interacting with customers and team members effectively.- Organizational abilities are vital to manage ticket sales and keep accurate records.- Basic computer skills are necessary for using ticketing software and preparing reports.- A positive attitude and a willingness to learn will help you succeed in this fast-paced environment.- Ability to work in a team and collaborate with others to meet deadlines and achieve shared goals. This role is a great opportunity for someone eager to start a career in ticket sales and event management.

- Process ticket reservations: This includes booking flights for customers based on their preferences and availability.- Manage customer inquiries: Address any questions or concerns customers may have regarding flights, baggage, or other travel-related issues.- Handle ticket changes and cancellations: Assist customers with changing or canceling their flight reservations as needed.- Issue boarding passes: Provide passengers with boarding passes and ensure they have all necessary documentation for their flight.- Coordinate with airlines: Communicate with airlines to ensure smooth operations and resolve any issues that may arise.Required skills and expectations:- Strong communication skills: Ability to effectively communicate with customers and airline personnel.- Attention to detail: Accuracy in processing ticket reservations and managing customer information.- Customer service orientation: Willingness to assist customers and provide excellent service.- Basic computer skills: Familiarity with basic computer programs and ability to learn ticketing systems.- Ability to work in a fast-paced environment: Capable of handling multiple tasks and working efficiently under pressure.

- Handle air ticketing inquiries: The air ticketing executive will be responsible for handling inquiries related to air ticket bookings, cancellations, changes, and refunds from customers.- Issue tickets and reservations: The executive will be required to issue tickets, make reservations, and provide customers with the necessary travel documentation for their flights.- Coordinate with airlines: The executive will need to coordinate with various airlines to get the best deals for customers, as well as to resolve any issues related to ticketing.- Assist with ground management: In addition to ticketing responsibilities, the executive may also be required to assist with ground management activities such as baggage handling, check-in services, and boarding procedures.Skills and Expectations:- Good communication skills: The air ticketing executive should have excellent communication skills to effectively interact with customers and airline representatives.- Attention to detail: Accuracy is crucial in air ticketing, so the executive must pay close attention to details to avoid errors in ticketing and reservation processes.- Basic computer skills: The candidate should be comfortable using computer systems and software to issue tickets, make reservations, and manage customer information.- Customer service orientation: Providing exceptional customer service is essential in this role, so the candidate should be patient, empathetic, and willing to go the extra mile to assist customers with their travel needs.

Air Ticketing Staff are responsible for booking and issuing flight tickets, managing reservations, providing fare information, and assisting passengers with travel-related inquiries. They use airline reservation systems (GDS like Amadeus, Sabre, Galileo), handle payments, process changes/cancellations, and ensure excellent customer service at the ticket counter or office. Accuracy, communication skills, and knowledge of airline policies are essential.;

Job Summary:Ground Staff plays a crucial role in ensuring the smooth operation of airport and airline services by providing customer support, assisting with check-in, boarding, baggage handling, aircraft servicing, and ensuring safety protocols are followed. This role requires strong communication skills, the ability to work under pressure, and a customer-focused attitude.Key Responsibilities:1. Customer Service:Greet and assist passengers at the airport, providing information about flights, services, and facilities.Check-in passengers, issue boarding passes, and assist with seat assignments.Handle special requests, including assistance for passengers with reduced mobility, unaccompanied minors, or passengers traveling with pets.Provide assistance and guidance to passengers regarding flight delays, cancellations, and rebooking procedures.Respond to customer inquiries and resolve any complaints in a professional manner.2. Baggage Handling:Assist with the safe loading and unloading of passenger luggage onto and from aircraft.Ensure baggage is properly tagged, sorted, and delivered to the correct conveyor or area.Monitor the condition of baggage to ensure it is handled carefully and returned to passengers in good condition.Manage lost or damaged luggage claims and assist passengers in resolving issues.3. Boarding and Gate Operations:Announce flight information at gates and assist with the boarding process.Verify boarding passes and travel documents to ensure compliance with security regulations.Ensure that passengers board the aircraft in an orderly and timely manner.Coordinate with flight crew and other ground staff to ensure efficient and safe boarding and deplaning.4. Ramp Operations:Assist with the safe parking, pushback, and towing of aircraft.Operate ground support equipment such as aircraft tugs, baggage carts, and refueling equipment.Support aircraft servicing by providing ground power, air conditioning, and fueling services.Ensure the timely turnaround of aircraft, assisting with cargo and baggage handling, and preparing the aircraft for departure.5. Safety and Security:Adhere to airport safety protocols and security guidelines to ensure a safe working environment.Monitor and manage potential security risks, including checking for unauthorized access to secure areas.Assist with the completion of required safety checks on aircraft and airport facilities.Ensure compliance with health and safety standards, especially during the loading/unloading of cargo and baggage.6. General Administrative Duties:Maintain accurate records of passenger check-ins, baggage, and special services provided.Assist with the operation of airport systems (such as passenger check-in systems, baggage handling systems, and customer feedback surveys).Coordinate with airline staff, airport security, and other departments to ensure seamless service.Skills and Qualifications:Education: High school diploma or equivalent; additional training in aviation-related fields is a plus.Experience: Previous experience in customer service, airport operations, or a related field is beneficial, though entry-level positions may be available.Communication Skills: Strong verbal and written communication skills to interact effectively with passengers, airline staff, and security personnel.Customer Service: A customer-oriented mindset with the ability to handle difficult situations calmly and professionally.Physical Stamina: Ability to handle heavy lifting, long shifts, and physically demanding tasks such as lifting luggage, moving equipment, and standing for long periods.Attention to Detail: Ensuring accuracy when checking documents, managing baggage, or following safety protocols.Teamwork: Ability to collaborate effectively with a diverse team of ground staff, flight crews, and other airport personnel.Flexibility: Willingness to work irregular hours, including weekends, evenings, and holidays, due to the nature of the airline industry.Multitasking: The ability to juggle multiple tasks while maintaining efficiency and service standards.Knowledge of Airport Safety Regulations: Awareness of airport security protocols, safety standards, and emergency procedures.Work Environment:Ground staff work in fast-paced, dynamic environments, often exposed to weather elements like rain, snow, or heat.The role may require operating heavy machinery and equipment, such as tugs, conveyor belts, and carts.Employees must be able to work independently as well as in a team, and maintain a high level of professionalism in customer service.Additional Requirements:Security Clearance: Ability to pass a background check, including a criminal record check, as required by airport and airline security.Uniform: Adherence to uniform guidelines and maintaining a professional appearance.Language Skills: Multilingual skills are a plus, as airports serve a diverse customer base.

The Air Ticketing Executive is responsible for managing flight bookings, reservations, and ticket issuance for domestic and international travel. The role involves assisting passengers with flight schedules, fare details, cancellations, refunds, and rebooking, while ensuring high standards of customer service and accuracy in all ticketing operations. Key ResponsibilitiesMake flight bookings and reservations for customers using GDS systems (Amadeus, Galileo, Sabre, etc.).Issue, reissue, and cancel flight tickets according to airline policies and fare rules.Provide fare quotations, ticket options, and travel itineraries to clients.Handle customer queries related to schedules, baggage, visa, and travel documentation.Ensure accurate data entry for Passenger Name Records (PNR) and ticket details.Maintain up-to-date knowledge of airline regulations, routes, and promotions.Process refunds, date changes, and special requests as per airline procedures.Coordinate with airlines, travel partners, and customers to resolve issues.Maintain records of daily bookings, invoices, and sales reports.Cross-sell additional travel products (hotel bookings, insurance, tour packages, etc.).Ensure compliance with IATA and airline standards.Deliver excellent customer service and assist in post-ticketing support. Required Skills & CompetenciesStrong knowledge of Global Distribution Systems (GDS) Amadeus, Galileo, Sabre, or Worldspan.Understanding of airline fare rules, classes, and ticketing procedures.Excellent communication and interpersonal skills.Customer service orientation and problem-solving ability.Attention to detail and accuracy in data handling.Time management and ability to work in a fast-paced environment.Teamwork and coordination with operations and finance departments.Computer proficiency (MS Office, email, booking systems).Knowledge of travel documentation (passport, visa, etc.). Educational & Professional RequirementsMinimum Qualification: 10+2 / Graduate in any disciplineDiploma or certification in Aviation, Air Ticketing, or Travel & Tourism Management preferredExperience: 03 years (Freshers with relevant training can apply)Proficiency in English and local languages Work EnvironmentOffice-based or airport-based ticketing deskShift-based work, including weekends and holidaysRequires coordination with airlines and travel agents

Job Overview:Ground Staff are responsible for handling all on-ground operations at airports to ensure the safe, smooth, and efficient functioning of flights. They assist passengers during check-in, boarding, and baggage handling, and coordinate with flight and maintenance teams for on-time departures and arrivals.Key Responsibilities:1. Passenger HandlingAssist passengers at check-in counters and boarding gates.Verify passenger documents (tickets, ID, visa, etc.).Provide flight information and guidance regarding baggage, boarding time, and gates.Handle passenger queries, requests, and complaints professionally.Assist special needs passengers (elderly, disabled, unaccompanied minors, etc.).2. Baggage HandlingTag, load, and unload baggage safely and efficiently.Operate conveyor systems and baggage carts.Ensure correct baggage delivery to flights and reclaim areas.Handle lost, delayed, or damaged baggage cases.3. Ramp OperationsDirect aircraft to parking bays using signals or radio communication.Assist in loading and unloading cargo and catering supplies.Coordinate aircraft refueling, cleaning, and maintenance support.Inspect runways and parking areas for safety and cleanliness.4. Coordination and CommunicationMaintain clear communication between flight crews, ground control, and airport departments.Ensure flight schedules are maintained with minimum delays.Report any irregularities or safety issues to the supervisor or duty officer.5. Safety and ComplianceFollow all aviation safety and security regulations.Conduct safety checks and ensure ground handling equipment is functioning properly.Maintain confidentiality and adhere to company policies.Skills and Competencies:Excellent communication and interpersonal skills.Strong organizational and multitasking ability.Knowledge of airport codes, schedules, and procedures.Ability to work under pressure and handle stressful situations calmly.Basic computer literacy (MS Office, check-in software, etc.).Teamwork and customer service orientation.Educational Qualification:Minimum: 10+2 (Higher Secondary) or equivalent.Preferred: Diploma or certification in Aviation, Airport Management, or Hospitality.

We are looking for energetic ground staff to be responsible for administrative duties and communication with passengers. Your duties will include welcoming passengers, providing information, assisting passengers who are disabled or are traveling with small children, checking in luggage, taking reservations, and selling tickets. You should be able to promptly resolve passenger queries and ensure that all passengers are satisfied.To be successful as ground staff, you should display outstanding interpersonal skills and achieve excellent customer service, which consistently meets the goals and vision of the airline company. Ultimately, outstanding ground staff should be able to multi-task and ensure that every passenger is comfortable, safe and well-informed of flight schedules, aircraft delays, weather concerns and other factors that may affect passengers.Ground Staff Responsibilities:Greeting and welcoming passengers, and responding to questions.Checking in baggage.Making reservations.Selling airline tickets.Stocking aircraft with refreshments.Cleaning aircraft after flights.Assisting disabled passengers and those with small children.Providing information to passengers.

As a Cabin Crew member, your responsibilities will include ensuring the safety and comfort of airline passengers during flights. You will also be responsible for delivering excellent customer service, handling in-flight emergencies, and providing information and assistance to passengers as needed. In addition, you will be expected to adhere to all airline policies and procedures, as well as maintain a professional and friendly demeanor at all times.

We are looking for energetic ground staff to be responsible for administrative duties and communication with passengers. Your duties will include welcoming passengers, providing information, assisting passengers who are disabled or are traveling with small children, checking in luggage, taking reservations, and selling tickets. You should be able to promptly resolve passenger queries and ensure that all passengers are satisfied.To be successful as ground staff, you should display outstanding interpersonal skills and achieve excellent customer service, which consistently meets the goals and vision of the airline company. Ultimately, outstanding ground staff should be able to multi-task and ensure that every passenger is comfortable, safe and well-informed of flight schedules, aircraft delays, weather concerns and other factors that may affect passengers.Ground Staff Responsibilities:Greeting and welcoming passengers, and responding to questions.Checking in baggage.Making reservations.Selling airline tickets.Stocking aircraft with refreshments.Cleaning aircraft after flights.Assisting disabled passengers and those with small children.Providing information to passengers

The Accounts & Finance Executive will be responsible for managing financial transactions, accounting records, statutory compliance, and financial reporting for airport-based operations. The role requires accuracy, compliance awareness, and coordination with airport authorities, vendors, and internal departments. Key Responsibilities1 Financial Accounting & BookkeepingMaintain daily accounting entries in ERP/TallyLedger scrutiny and reconciliationJournal entries, accruals & adjustmentsMaintain books of accounts as per accounting standards2 Billing & Revenue ManagementPrepare invoices for airline/airport servicesMonitor receivables and follow up for paymentsProcess vendor bills and paymentsHandle airport concession billing (if applicable)3 Bank & Cash ManagementBank reconciliation statements (BRS)Monitor daily cash flowPetty cash handling and reportingCoordinate with banks for transactions4 Statutory ComplianceGST calculation, filing coordinationTDS deduction & return filing supportAssist in compliance with income tax regulationsMaintain statutory records and documentation5 Payroll & Expense ManagementSupport payroll processingEmployee reimbursements verificationExpense approvals and documentation6 Reporting & MISPrepare monthly MIS reportsProfit & loss statementsCost analysis reportsBudget monitoring and variance analysis7 Audit SupportCoordinate with internal and external auditorsProvide financial data and documentationEnsure compliance with airport authority norms

As an Air Ticketing Executive, you will be responsible for assisting customers with booking flights, issuing tickets, and providing information on travel options. You will also handle inquiries, resolve booking issues, and ensure customer satisfaction throughout the booking process.Key Responsibilities:- Assist customers with flight bookings, ticket issuance, and reservation changes.- Provide information on flight schedules, fares, and travel options.- Address customer inquiries and resolve booking issues promptly.- Ensure accuracy in ticketing and adhere to airline policies and procedures.- Maintain customer records and ensure data confidentiality.Required Skills and Expectations:- Strong communication skills to interact with customers effectively.- Ability to work efficiently in a fast-paced environment.- Good computer skills to navigate booking systems and software.- Attention to detail to ensure accuracy in ticketing and documentation.- Customer service orientation to provide excellent service and resolve issues professionally.

Responsibilities:1. Issuing, reissuing, and cancelling air tickets for customers.2. Handling customer inquiries and providing information on flight schedules, fares, and availability.3. Coordinating with airlines to confirm reservations and resolve any booking issues.4. Ensuring compliance with airline policies and procedures.5. Assisting customers with check-in and boarding procedures.6. Handling customer complaints and offering solutions to ensure customer satisfaction.7. Maintaining accurate records of ticketing transactions.