12th Pass Freshers For Ground Staff

As a Ground Staff member in Mumbai, you will play a vital role in ensuring smooth airport operations and providing excellent customer service. Your main responsibilities will include:

- **Customer Service**: Assist passengers with check-in, boarding, and baggage handling to ensure a pleasant travel experience.

- **Check-in and Boarding Procedures**: Manage the check-in process by verifying passenger documents and issuing boarding passes, ensuring everything runs on schedule.

- **Baggage Handling**: Help with the loading and unloading of luggage and make sure that bags are delivered to the right destinations efficiently.

- **Information Assistance**: Provide accurate information to passengers about flights, schedules, and policies, acting as a friendly point of contact.

- **Emergency Procedures**: Understand and implement safety and emergency procedures effectively to ensure passenger safety at all times.

- **Team Collaboration**: Work closely with other staff members, including cabin crew and security, to maintain operational efficiency and a friendly environment.

To succeed in this role, you should have excellent communication skills and a strong customer service mindset. Being detail-oriented and able to work in a fast-paced environment is essential. A positive attitude and the ability to handle stressful situations will benefit you greatly. Additionally, familiarity with airport operations and a basic understanding of safety regulations are advantageous. Having a high school diploma is required, and prior experience in customer service is a plus, though not mandatory.

• Experience

  0 - 6 Years

• No. of Openings

  149

• Education

  12th Pass

• Role

  Ground Staff

• Industry Type

  Aviation / Airline / Aerospace

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  Mumbai