Token Operator Jobs

We are seeking an enthusiastic Air Ticketing Agent to join our team in Shillong. This entry-level position is ideal for candidates eager to start a career in the travel industry. You will assist customers in booking and managing their flight reservations.Key Responsibilities:- **Booking Flights:** You will help customers find and reserve flight tickets based on their travel plans, ensuring to provide them with accurate travel options.- **Customer Support:** Assisting customers with questions related to flight schedules, ticket changes, cancellations, and refunds is essential to ensure a smooth travel experience.- **Payment Processing:** You will handle payment transactions efficiently and responsibly to confirm flight bookings accurately.- **Maintaining Records:** Keeping detailed records of customer interactions and ticket transactions is important for tracking customer needs and preferences.- **Collaborating with Airlines:** Coordinating with various airlines to get information on flight availability and pricing is part of your role.Required Skills and Expectations:Candidates should have a strong customer service mindset and excellent communication skills to interact effectively with clients. Attention to detail is necessary for accurately processing bookings and payments. Basic computer skills are essential for using ticketing systems and maintaining records. We welcome candidates with a positive attitude and a willingness to learn, even with minimal experience. A 10th-grade education is the minimum requirement for applying to this full-time office position.

As an Airport Terminal Services Agent in Dehradun, India, you will play a vital role in ensuring a seamless travel experience for passengers. You will assist travelers with various needs, from check-in to boarding.Key Responsibilities include:1. **Check-in Assistance**: You will help passengers with their check-in process, ensuring they receive their boarding passes and luggage tags accurately.2. **Passenger Guidance**: You will provide clear directions and information about flight schedules, gate numbers, and airport facilities to help passengers navigate the terminal.3. **Baggage Handling**: You will manage luggage and luggage-related queries, ensuring that bags are processed correctly and addressing any issues that arise.4. **Customer Service**: You will address passenger inquiries and complaints with professionalism, striving to enhance their travel experience through effective support and solutions.5. **Collaboration**: You will work closely with airline staff and other team members to coordinate services, ensuring efficient operations throughout the terminal.Required skills and expectations include:You should possess strong communication skills to interact effectively with passengers. A friendly and approachable demeanor is essential for providing excellent customer service. Attention to detail is important for managing check-in and baggage processes accurately. You should be able to work under pressure in a fast-paced environment and remain calm during peak travel periods. Flexibility in working hours, including weekends and holidays, will also be important for this role.

We are looking for an enthusiastic Air Ticketing Agent to join our team in Kolkata. This is a full-time position ideal for individuals seeking to start their career in the travel industry. Key Responsibilities:- **Booking Flights**: You will assist customers in booking flight tickets by understanding their travel needs and providing suitable options.- **Customer Service**: Providing excellent service is essential. You will communicate with customers to answer their questions and resolve any issues related to ticketing.- **Managing Reservations**: You will update and maintain flight reservations in our systems, ensuring accuracy and efficiency.- **Issuing Tickets**: After the booking is confirmed, you will issue electronic tickets and ensure all necessary information is provided to the customers.Required Skills and Expectations:Candidates should have completed their 12th grade and possess strong communication skills. A good understanding of the travel industry is a plus but not mandatory for freshers. You must be detail-oriented and able to work efficiently under pressure. Basic computer skills are necessary, as you will be using various travel booking systems. Being a team player with a positive attitude is essential, as you will collaborate with colleagues to ensure customer satisfaction. Additionally, flexibility to work in a dynamic environment and a commitment to providing exceptional service will help you thrive in this role.

We are looking for an enthusiastic Air Ticketing Executive to join our team in Jaipur. This role is suitable for candidates with 0 to 5 years of experience, and a minimum educational qualification of 10th pass is required. You will assist customers in making travel arrangements and booking airline tickets.Key Responsibilities:1. **Ticket Booking**: You will handle booking airline tickets for customers, ensuring they get the best options based on their preferences and budget.2. **Customer Assistance**: Interacting with clients to understand their travel needs is crucial, and you will provide them with information about flight schedules, fares, and other relevant details.3. **Issue Resolution**: If customers encounter any issues with their bookings, you will address and resolve these problems efficiently to ensure their travel experience is smooth.4. **Documentation**: You will maintain accurate records of bookings and customer interactions, ensuring all information is updated and organized.5. **Coordination**: Collaborating with airlines and travel partners to gather necessary information and resolve any discrepancies will be part of your role.Required Skills and Expectations:Candidates should possess strong communication and interpersonal skills to engage effectively with clients. A good understanding of geography and flight routes is important, along with basic computer proficiency. Attention to detail and the ability to work in a fast-paced environment are essential qualities. Being a team player and having a customer-first mindset will greatly contribute to your success in this position.

As an Air Ticketing Agent, you will be responsible for managing customer bookings and providing exceptional service to travelers. Your role is crucial in ensuring a seamless travel experience for our clients.**Key Responsibilities:**- **Booking Airline Tickets:** You will assist customers in booking flights, making sure to provide the best options based on their travel needs and preferences.- **Managing Customer Inquiries:** Handling customer queries and providing accurate information about flight schedules, prices, and airline policies will be a part of your daily work.- **Issuing Tickets:** You will issue electronic tickets and ensure that all ticketing procedures are accurately followed, confirming all bookings.- **Handling Payments:** Assisting customers with payments and providing them with necessary receipts and confirmations related to their bookings.- **Resolving Issues:** Addressing any customer complaints or issues regarding their bookings or travel plans in a professional manner.**Required Skills and Expectations:**You are expected to have good communication skills to interact effectively with customers. A basic understanding of airline services and ticketing processes will be beneficial, though training will be provided. Attention to detail is important to avoid errors in bookings. A friendly and patient attitude is essential as you will be dealing with diverse customers. Proficiency in using computers and ticketing systems is needed, and a strong willingness to learn will help you succeed in this role.

We are seeking a dedicated Air Ticketing Agent to join our team in Hooghly. This role is ideal for freshers who have completed at least their 10th grade and are eager to start a career in the travel industry. **Key Responsibilities:**- **Book Air Tickets:** Handle customer requests for flight reservations and ensure accurate bookings according to their travel preferences.- **Provide Customer Support:** Assist clients with inquiries related to ticket prices, flight schedules, and any changes to their bookings.- **Issue Itineraries and Confirmations:** Generate and send booking confirmations and travel itineraries to clients, ensuring all information is clear and accurate.- **Handle Payments:** Process payment transactions securely and efficiently while adhering to company policies.- **Stay Updated on Travel Regulations:** Keep informed about airline policies, travel restrictions, and new routes to provide accurate information to customers.- **Maintain Customer Records:** Update and maintain customer databases with flight details and personal information while ensuring confidentiality.**Required Skills and Expectations:**Candidates should possess strong communication skills to clearly convey information to customers. Attention to detail is essential for accurately processing bookings and payments. Basic computer skills are necessary for using ticketing software and managing customer records. A positive attitude and a willingness to learn are key attributes, as the role involves interacting with diverse customers. Flexibility to work in a fast-paced environment and strong organizational skills will also contribute to success in this position.

Main Responsibilities:Booking: Issue, re-issue, and cancel flight tickets Advising: Provide travel options, routes, and competitive fares to clients.Support: Assist passengers with flight changes or delays.Requirements:Strong communication skills and fluency in English.

Key Responsibilities:1. Handle customer inquiries: Respond to customer inquiries via phone, email, or in-person to provide information about products or services.2. Process orders: Enter and process customer orders accurately and efficiently in the company's system.3. Assist with inventory management: Monitor and update inventory levels to ensure adequate stock for customer orders.4. Resolve customer complaints: Address and resolve customer complaints or issues in a professional and timely manner.5. Collaborate with team members: Work closely with sales and warehouse teams to ensure smooth order fulfillment and customer satisfaction.Required Skills and Expectations:1. Strong communication skills: Ability to communicate effectively with customers and team members.2. Basic computer skills: Proficiency in using computer applications for order processing and communication.3. Customer service orientation: A customer-focused approach with a willingness to go the extra mile to assist customers.4. Attention to detail: Ability to accurately enter and manage customer orders with precision.5. Ability to work in a fast-paced environment: Adaptability and flexibility to work efficiently in a dynamic work environment.

Key Responsibilities Handle inbound and outbound calls to support customers with technical issues efficiently and courteously. Diagnose, troubleshoot, and resolve system, hardware, and software problems via remote desktop sessions. Provide step-by-step technical guidance to customers to ensure issue resolution during the first contact. Record all interactions, issues, and resolutions in the company CRM or ticketing tools. Process customer payments securely through authorized payment gateways. Escalate unresolved issues to the next level of support and follow up to ensure proper closure. Maintain high standards of customer satisfaction by adhering to company service-level requirements.Requirements Minimum 2 years of experience in providing technical support via remote sessions (PC, laptop, or mobile). Proven experience handling both inbound and outbound technical calls. Prior experience in processing online payments or transactions securely. Strong communication skills in English (both written and verbal). Must have a stable high-speed internet connection (minimum 200 Mbps). Must own a 5G-enabled laptop or computer suitable for remote working. Ability to work in rotational shifts and flexible rostered offs as per business requirements. Strong problem-solving and multitasking abilities with a customer-oriented approach.Preferred Skills Familiarity with remote desktop tools, CRM systems, and ticketing platforms. Basic networking knowledge and understanding of operating systems. Customer service certification or prior work in a BPO/Tech Support environment.

As an Air Ticketing Executive, you will be responsible for assisting customers with booking flights, issuing tickets, and providing information on travel options. You will also handle inquiries, resolve booking issues, and ensure customer satisfaction throughout the booking process.Key Responsibilities:- Assist customers with flight bookings, ticket issuance, and reservation changes.- Provide information on flight schedules, fares, and travel options.- Address customer inquiries and resolve booking issues promptly.- Ensure accuracy in ticketing and adhere to airline policies and procedures.- Maintain customer records and ensure data confidentiality.Required Skills and Expectations:- Strong communication skills to interact with customers effectively.- Ability to work efficiently in a fast-paced environment.- Good computer skills to navigate booking systems and software.- Attention to detail to ensure accuracy in ticketing and documentation.- Customer service orientation to provide excellent service and resolve issues professionally.

As a Ground Staff at Airport/Airline Jobs, you will play a crucial role in ensuring exceptional customer service and a smooth travel experience for passengers at Bengaluru Airport, India. Your main responsibilities will include:- Greeting and assisting passengers at the ticket counter- Processing ticket sales and reservations accurately and efficiently- Handling customer inquiries, complaints, and requests professionally and promptly- Ensuring compliance with all airport and airline regulations and policies- Assisting passengers with check-in, boarding, and baggage processes- Coordinating with other airport and airline staff for on-time flight departures- Maintaining a clean and organized ticket counter and work area- Providing support to passengers with special needs or requests- Handling cash and credit transactions accurately and responsibly- Performing any other duties as assigned by the supervisor or managerQualifications required for this role include:- High school diploma or equivalent- Previous customer service experience is preferred- Excellent communication and interpersonal skills- Ability to work in a fast-paced and dynamic environment- Basic computer skills- Flexibility to work weekends, holidays, and lift up to 50 pounds- Willingness to stand for extended periods of timeIf you are passionate about delivering exceptional customer service and possess a strong work ethic, we invite you to apply for this exciting opportunity. Competitive salary, benefits packages, career growth, and development opportunities are available. Join our team and become a part of the dynamic world of airport and airline operations!.

Hiring for 879 Token Operator Jobs in Delhi, Lucknow, Kanpur, Amritsar, Dehradun, Indore, Gwalior, Patna, Chandigarh, Gurgaon, for Freshers,Required Educational Qualification is : Higher Secondary, Secondary School, I.T.I., B.A, B.B.A, B.Com, B.Ed, B.Sc, M.A, M.Sc with Good knowledge in Token Operator, Computer Operator, Computer Executive, Back Office Executive etc.

We have vacant of 20 Air Ticketing Agent Jobs in Kolkata, Malda, Murshidabad, Hooghly, Siliguri, Birbhum, Asansol, Barasat Kolkata, Burdwan, Kolkata, Darjeeling, for Freshers Educational Qualification : Higher Secondary, Secondary School, I.T.I., B.A, B.Arch, B.C.A, B.B.A, B.Com, B.Sc, B.Tech Skill Air Ticketing, Aviation, Ticket Booking etc.

Passenger Service Agents assist travelers at airports, ensuring a smooth check-in, boarding, and arrival experience. Responsibilities include issuing tickets, checking in baggage, guiding passengers through boarding gates, and providing flight or gate information. They handle customer inquiries and resolve any travel-related issues professionally. Agents also coordinate with airline staff to maintain on-time flight operations. This role involves shift work and requires excellent communication skills. **Only candidates aged 18-27 can apply.**

Job Descriptionthe air ticketing agent is responsible for handling all aspects of air travel bookings and ensuring a seamless and efficient experience for clients. this includes gathering customer information, booking flights, issuing tickets, processing payments, and providing customer service before, during, and after travel.key responsibilities of an air ticketing agent include:1. booking and issuing airline tickets for clients based on their travel needs and preferences2. providing information on flight schedules, routes, and airfares.

Responsibilities:- Load and unload luggage from aircrafts and transfer luggage between aircrafts and airport terminals.- Ensure that luggage is properly tagged and sorted according to destination.- Assist passengers with oversized or overweight luggage.- Operate baggage conveyor belts and other equipment for the safe and efficient handling of luggage.- Communicate with airline staff to ensure that luggage is properly transferred and accounted for.- Report any issues or damages to luggage to supervisors or airline staff.

Job Openings for 25 Airport Ticketing Agent Jobs for Freshers in Dimapur, Kohima, Tuensang, Phek, having Educational qualification of : Higher Secondary, Secondary School, Vocational Course, Advanced/Higher Diploma, B.A, B.C.A, B.Com with Good knowledge in Airline Operations, Aviation, Airport Operation, Ground Handling etc.

We have vacant of 12 Air Ticketing Agent Jobs in Dhubri, Assam, for Freshers Educational Qualification : Higher Secondary, Diploma Skill Aviation etc.

Job Openings for 25 Airport Ticketing Agent Jobs for Freshers in Dimapur, Kohima, Tuensang, Phek, having Educational qualification of : Higher Secondary, Secondary School, Vocational Course, Advanced/Higher Diploma, B.A, B.C.A, B.Com with Good knowledge in Airline Operations, Aviation, Airport Operation, Ground Handling etc.

A Token Operator is responsible for managing token transactions and providing excellent customer service in an office setting. Their main responsibilities include issuing, validating, and reconciling tokens, maintaining accurate records of token transactions, and assisting customers with any inquiries or issues related to the token system. The ideal candidate for this role should possess strong communication skills and have a friendly and professional demeanor when interacting with customers. They should have excellent attention to detail and be able to work efficiently in a fast-paced environment.

Hiring for 792 Token Operator Jobs in Delhi, Gurgaon, Chandigarh, Kanpur, Lucknow, Bhopal, Indore, Gwalior, Amritsar, Patna, for Freshers,Required Educational Qualification is : Higher Secondary, Secondary School, Vocational Course, B.A, B.B.A, B.Com, B.Ed, B.Sc, M.A, M.Sc with Good knowledge in Computer Operator, Computer Executive Receptionist, Office Operation, Office Receptionist, Back Office Executive, Back Office Staff, Receptionist Computer Operator etc.

Hiring for 937 Token Operator Jobs in Chandigarh, Gurgaon, Delhi, Gwalior, Indore, Kanpur, Lucknow, Amritsar, Bhopal, Patna, for Freshers,Required Educational Qualification is : Higher Secondary, Secondary School, Vocational Course, B.A, B.B.A, B.Com, B.Ed, B.Sc, M.A, M.Sc with Good knowledge in Computer Operator, Computer Executive, Receptionist, Office Operation, Office Receptionist, Back Office Executive, Back Office Staff Receptionist Computer Operator etc.

Job SummaryAirport Ground Staff are responsible for providing efficient passenger services, ensuring smooth airport operations, and maintaining high standards of safety, security, and customer satisfaction. The role includes passenger handling, check-in, boarding assistance, and coordination with various airport departments. Key Responsibilities Passenger ServicesAssist passengers during check-in, boarding, and arrivalIssue boarding passes and manage seat allocationHandle baggage-related queries and excess baggage proceduresAssist elderly passengers, unaccompanied minors, and PRM passengersProvide accurate flight information and airport guidance Documentation & System HandlingVerify passenger travel documents and IDsUpdate passenger details in check-in / departure control systemsMaintain accurate reports and recordsFollow airline and airport SOPs Safety & SecurityEnsure compliance with airport security regulationsIdentify and report suspicious activitiesFollow emergency and evacuation proceduresCoordinate with security and operations teams Coordination & OperationsCoordinate with gate staff, ramp staff, and cabin crewManage boarding gates and passenger flowEnsure on-time boarding and flight departuresHandle flight delays, cancellations, and passenger complaints professionally Required Skills & CompetenciesExcellent communication and customer service skillsBasic computer knowledge and data entry skillsStrong attention to detail and multitasking abilityCalm and professional behavior under pressureTeamwork and coordination skills Education & Qualification12th Pass / Graduate (as per airline requirement)Aviation / Ground Staff certification (preferred)Freshers with good communication skills are welcome Physical & Work RequirementsWillingness to work rotational shifts, nights, weekendsAbility to stand for long hoursWell-groomed and professional appearanceComfortable working in a fast-paced airport environment

We Requires 2 Air ticketing Executive (Domestic & International) at Lower Parel West.Position : Air Ticketing Executive (Domestic & International)Software : Amadeus software compulsoryContact Number=9068229707* Experience: 4 to 6 years* Salary: 20k to 35k* Position: 1Job Responsibilities:* Issuing Domestic/International flight tickets also amendments* Working on the GDS (AMADEUS) to process cancellations && refunds* Co-ordinating with the airlinesDesired Skill Sets & Experience:- Prior experience in Ticketing is preferred.- Working knowledge of Amadeus- Good communication skills to enable effective communication with customers as well as travel partners

We are looking for energetic ground staff to be responsible for administrative duties and communication with passengers. Your duties will include welcoming passengers, providing information, assisting passengers who are disabled or are traveling with small children, checking in luggage, taking reservations, and selling tickets. You should be able to promptly resolve passenger queries and ensure that all passengers are satisfied.To be successful as ground staff, you should display outstanding interpersonal skills and achieve excellent customer service, which consistently meets the goals and vision of the airline company. Ultimately, outstanding ground staff should be able to multi-task and ensure that every passenger is comfortable, safe and well-informed of flight schedules, aircraft delays, weather concerns and other factors that may affect passengers.Ground Staff Responsibilities:Greeting and welcoming passengers, and responding to questions.Checking in baggage.Making reservations.Selling airline tickets.Stocking aircraft with refreshments.Cleaning aircraft after flights.Assisting disabled passengers and those with small children.Providing information to passengers.

As a Cabin Crew member, your responsibilities will include ensuring the safety and comfort of airline passengers during flights. You will also be responsible for delivering excellent customer service, handling in-flight emergencies, and providing information and assistance to passengers as needed. In addition, you will be expected to adhere to all airline policies and procedures, as well as maintain a professional and friendly demeanor at all times.

As an Airport Ticketing Agent in Kolkata, you will play a crucial role in assisting passengers with their travel needs. Your main responsibilities will include:- **Check-in Assistance**: Help passengers with the check-in process by verifying their documents and ensuring they receive their boarding passes.- **Ticket Sales**: Sell tickets for flights and provide information about flight schedules, fares, and travel regulations.- **Customer Support**: Address passenger queries and complaints, providing solutions to ensure a positive travel experience.- **Baggage Handling**: Guide passengers on baggage policies and assist with the tagging and handling of luggage.- **Coordination with Airline Staff**: Work closely with flight crews and other airport staff to maintain smooth operations and timely departures.To succeed in this role, you should possess the following skills and expectations:- **Communication Skills**: Strong verbal skills are essential. You must be able to explain processes clearly and effectively to customers.- **Attention to Detail**: Accuracy is vital in processing ticket sales and checking passenger documents to avoid any travel issues.- **Customer Service Orientation**: A friendly, helpful attitude is crucial, as you will interact with passengers frequently and need to resolve any concerns they may have.- **Basic Computer Skills**: You should be comfortable using computer systems for ticketing and handling customer information.- **Team Player**: Ability to work well within a team, collaborating with colleagues to ensure a smooth airport experience for travelers. An education level of at least 12th pass is required, and prior experience in customer service or ticketing can be beneficial but is not mandatory.

As an Airport Ticketing Staff member, you will play a crucial role in ensuring smooth operations at the airport ticketing counter. Your main responsibility will be to assist passengers with ticket sales and provide exceptional customer service.**Key Responsibilities:**- **Ticket Sales:** Process passenger ticket purchases accurately and efficiently, using the airlines booking system to ensure information is correct.- **Customer Assistance:** Help passengers check in for flights, answer queries about flight schedules, and provide information about baggage policies.- **Issue Resolution:** Address any ticketing issues, changes, or cancellations promptly, ensuring passengers feel valued and supported.- **Documentation:** Maintain accurate records of transactions and passenger information, adhering to the required procedures and policies.- **Collaboration:** Work closely with other airport staff to ensure seamless communication and operations, assisting in various tasks when needed.**Required Skills and Expectations:**Candidates should have excellent communication skills to interact clearly and warmly with passengers. Attention to detail is essential for handling tickets and ensuring accuracy in booking and changes. A good understanding of customer service principles is necessary to address passenger needs effectively. Proficiency in basic computer skills is required to navigate booking systems easily. A positive attitude and a willingness to work in a fast-paced environment are important, as is the ability to work collaboratively with team members. A completed education of at least 10th grade is essential for this role, and prior experience in customer service or ticketing is a plus but not mandatory.

We are looking for an Airport Ticketing Executive to join our team in Jaipur. The ideal candidate will assist passengers with ticketing services and ensure smooth check-in processes. This role requires good communication skills and a friendly attitude, making it perfect for those with 0 to 5 years of experience. **Key Responsibilities:**- **Ticketing and Reservations:** Handle ticket bookings and cancellations efficiently, ensuring passengers receive accurate information and timely support.- **Customer Service:** Provide excellent service to travelers, addressing inquiries and resolving any issues related to flight schedules or ticketing.- **Check-in Assistance:** Assist passengers during the check-in process, ensuring all necessary documents are checked and boarding passes are issued correctly.- **Promote Services:** Inform customers about special offers and services available, enhancing their travel experience and encouraging additional purchases.- **Maintain Records:** Keep accurate records of all transactions and communications, ensuring compliance with company policies and procedures.**Required Skills and Expectations:**Candidates should have at least a 10th-grade education and possess strong interpersonal skills. A friendly demeanor and ability to communicate clearly are essential for providing excellent customer service. Basic computer skills are required for handling booking systems. The ideal candidate should be adaptable to changing situations and work well in a fast-paced environment. Attention to detail is necessary to manage bookings accurately and effectively. A team-oriented mindset and a positive attitude are important for creating a welcoming atmosphere at the airport.

We are looking for dedicated Airport Staff to join our team in Delhi. This role is perfect for individuals who enjoy working in a dynamic environment and are committed to providing excellent service to travelers. **Key Responsibilities:**- **Customer Service:** Assist passengers with check-in procedures, luggage handling, and provide information about flight statuses to ensure a smooth travel experience.- **Security Checks:** Conduct routine screenings and check passengers and baggage to ensure compliance with safety regulations at the airport.- **Facility Maintenance:** Ensure the cleanliness and organization of work areas, waiting lounges, and boarding gates to maintain a welcoming environment for passengers.- **Coordination with Team:** Work closely with airline personnel and other airport staff to facilitate efficient boarding processes and manage any potential delays or issues.- **Crisis Management:** Respond to emergencies or unusual situations calmly, following established protocols to ensure passenger safety and comfort.**Required Skills and Expectations:**Candidates should have a minimum of a 10th grade education. We welcome applicants with no prior experience, making this a great opportunity for entry-level individuals. Strong communication skills are essential, as you will interact with passengers and colleagues frequently. A friendly and helpful attitude is important to ensure a positive travel experience. Attention to detail is crucial for maintaining safety and security standards. Basic computer skills may also be necessary for certain tasks. Flexibility in working hours, including weekends and holidays, is expected, as airports operate 24/7.

Hiring for 40 Airport Ticketing Agent Jobs in Kolkata, Around Kolkata, Calcutta Greens, Kolkata, Darjeeling, meghalaya, Siliguri, East Sikkim, Howrah, Budge Budge, Kolkata, Tatanagar, Jamshedpur, for Freshers,Required Educational Qualification is : Higher Secondary, Secondary School, Other Bachelor Degree with Good knowledge in Air Ticketing, Aviation, Holiday Packages, Hotel Booking, Ticket Booking, Basic Computer Skills, BHM etc.

Install appCompany logoAirline Ticket AgentShine Airways2.3(6 Reviews)1661 applicantsPosted 30+d agoJob DetailsAbout CompanyReviewsJob highlightsProvide courteous and professional customer service to enhance the passenger experience. .Job match scoreEarly ApplicantKey Skills: good communication Location: Parkstreet Work Experience : Fresher 0 - 1 YearsVacancy: 48Not disclosedNoidaKey skillsflight,travel insurance,ground staff activities,customer service,international ticketing,tourism,aviation,air ticketing,sales,holiday packages,ticketing,iata,galileo,amadeus,hotel booking,gds,reservation,airlines,domestic ticketingJob descriptionWhat youll doAssist passengers with booking reservations, issuing tickets, and processing payments.Provide information on flight schedules, fares, baggage allowances, and travel policies.Check-in passengers and their baggage; ensure compliance with security and safety regulations.Resolve booking discrepancies, seat assignment issues, and other customer inquiries.Handle changes to flight itineraries, including rebooking flights and issuing new tickets.Assist passengers with special needs, including unaccompanied minors and passengers with disabilities.Coordinate with airline staff, ground crew, and airport authorities to ensure smooth passenger flow.Promote and sell ancillary products and services, such as travel insurance and upgrades.Maintain accurate records of ticket sales, passenger interactions, and flight transactions.Provide courteous and professional customer service to enhance the passenger experience.Industry typeAviationDepartmentSales & Business DevelopmentRoleTelesalesRole categoryRetail & B2C SalesEmployment typeFull Time, PermanentEducationAny Graduate, Any Postgraduate 10th pass 12th pass

We have vacant of 50 Ticketing Agent Jobs in Kolkata, Hooghly, Asansol, Barasat Kolkata, Medinipur, JHARKHAND, Ranchi, Patna, North 24 Parganas, Howrah, for Freshers Educational Qualification : Higher Secondary, Secondary School Skill Communication Skills, Ticketing Associate, Ticketing Executive etc.

We are looking for a dedicated Passenger Service Agent in Kolkata, India, to provide excellent customer service to our passengers. This role is ideal for individuals with 0-1 year of experience and at least a 10th-grade education. Key Responsibilities include: - **Customer Interaction**: Greet and assist passengers with their inquiries and issues, ensuring a friendly and professional demeanor throughout all interactions.- **Check-In Support**: Help passengers with the check-in process, including checking luggage and issuing boarding passes efficiently and accurately.- **Information Provision**: Provide passengers with information regarding flight schedules, gate changes, and airport services, ensuring they are well informed.- **Problem Resolution**: Address and resolve any passenger concerns or complaints promptly, maintaining a calm and positive attitude.Required skills and expectations include:- **Communication Skills**: Strong verbal communication skills are essential to interact effectively with passengers and colleagues.- **Customer Service Orientation**: A friendly attitude and a desire to help others are critical, as this role directly influences passenger satisfaction.- **Attention to Detail**: Being detail-oriented ensures that all procedures are followed and that passenger information is handled accurately.- **Teamwork**: Ability to work collaboratively with others, as you will be part of a team focused on providing seamless service.Ideal candidates should be adaptable, willing to learn, and capable of working in a fast-paced environment.

As an Airport Ticketing Agent in Asansol, India, you will be responsible for assisting passengers with booking flights, issuing boarding passes, and managing luggage. You will also provide excellent customer service and ensure a smooth check-in process for travelers.Key responsibilities include checking in passengers, issuing boarding passes, handling baggage, and answering passenger inquiries. You will need to have good communication skills, problem-solving abilities, and attention to detail to ensure accuracy in ticketing and baggage handling processes.Required skills include basic computer knowledge, customer service skills, and the ability to work in a fast-paced environment. A high school diploma or equivalent is required for this position. Prior experience in ticketing or customer service roles is a plus, but not required for entry-level positions. A willingness to work flexible hours and weekends is also expected for this role.

- Key Responsibilities:1. Booking and issuing air tickets: As an air ticketing agent, you will be responsible for booking flights for customers, issuing tickets, and providing them with all relevant information regarding their travel itinerary.2. Handling customer inquiries: You will be expected to assist customers with any inquiries they may have about flights, fares, and travel regulations. It is important to provide excellent customer service and ensure customer satisfaction.3. Resolving booking issues: In the event of booking discrepancies or changes in travel plans, you will need to work quickly to resolve any issues and ensure that customers are informed and accommodated.4. Collaborating with airlines: You will be in direct communication with airlines to check flight availability, negotiate fares, and confirm reservations on behalf of customers.5. Maintaining up-to-date knowledge: Stay informed about airline policies, fares, and regulations to provide accurate information to customers and ensure seamless travel arrangements.- Required Skills and Expectations:1. Strong communication skills: As an air ticketing agent, you must have excellent verbal and written communication skills to effectively interact with customers and airline representatives.2. Attention to detail: Precision and accuracy are key in this role to ensure error-free bookings and timely resolutions to customer inquiries.3. Basic computer skills: Proficiency in using ticketing software and online booking platforms is necessary to perform job duties efficiently.4. Customer service orientation: A customer-centric approach and the ability to handle customer inquiries and complaints professionally are essential for success in this role.5. Adaptability: The travel industry is dynamic, so the ability to adapt to changing circumstances and handle multiple tasks simultaneously is crucial for an air ticketing agent.

As an Air Ticketing Agent, you will play a crucial role in assisting customers with travel arrangements. This position requires a strong attention to detail and excellent communication skills.**Key Responsibilities:**- **Booking Flight Tickets:** You will help customers find and book flights, ensuring they secure the best options according to their needs and budget.- **Customer Service:** Providing excellent service is key. You will assist passengers with inquiries, resolve issues, and ensure a positive travel experience.- **Handling Payments:** You will process financial transactions for ticket bookings and manage receipts accurately.- **Updating Flight Information:** Keeping track of changes in flight schedules and informing customers promptly will be part of your daily tasks.- **Providing Travel Advice:** Offering guidance on travel regulations, baggage policies, and travel insurance options to customers to help them make informed decisions.- **Maintaining Records:** You will maintain accurate records of bookings and transactions for effective tracking and reporting.**Required Skills and Expectations:**- You should have completed at least the 12th grade and possess good knowledge of flight services.- Strong communication skills are essential, both in person and over the phone, to interact effectively with customers and colleagues.- Basic computer skills are needed to manage bookings and use ticketing software efficiently.- A keen attention to detail will help you avoid errors in bookings and ensure customer satisfaction.- Being a team player and having a positive attitude will enhance your work environment and client interactions.

As an Air Ticketing Agent, you will play a crucial role in assisting customers with their travel needs. Your responsibilities will include the following:- **Assisting Customers**: Help passengers find and select appropriate flights based on their preferences and budget, ensuring a smooth booking process.- **Booking Air Tickets**: Use airline systems to book flight tickets, enter all necessary details accurately, and provide customers with their itinerary.- **Managing Changes**: Handle requests for cancellations or changes to existing bookings, following the necessary procedures and ensuring customer satisfaction.- **Providing Information**: Answer customer queries regarding flight schedules, prices, baggage allowances, and any other travel-related information.- **Processing Payments**: Verify payments received for bookings and issue e-tickets or travel vouchers as required.- **Maintaining Records**: Keep accurate records of transactions, customer interactions, and ticketing data to ensure proper tracking and reporting.For this role, candidates should have a high school diploma as a minimum education requirement. A strong understanding of customer service principles is essential, alongside good communication skills to clearly convey information. Attention to detail is crucial for handling bookings accurately, while being adaptable to changing situations will aid in managing customer requests effectively. Basic computer skills and familiarity with ticketing software are preferred but not mandatory, as training will be provided. A positive attitude and a willingness to learn will greatly enhance your success in this position.

As an Airport Ticketing Agent, you will be the first point of contact for passengers at the airport, providing essential services for their travel needs. Your role is crucial in ensuring a smooth and pleasant experience for travelers.**Key Responsibilities:**- **Ticket Sales:** Assist customers in purchasing tickets for flights, helping them choose the best options based on their travel needs.- **Check-In Services:** Guide passengers through the check-in process, including verifying their identification, luggage, and travel documents.- **Customer Support:** Address customer inquiries courteously and effectively, providing them with information on flight schedules, delays, and gate changes.- **Issue Boarding Passes:** Ensure that passengers receive their boarding passes accurately, enabling them to proceed through security checks efficiently.- **Handle Payments:** Process ticket payments and manage cash or card transactions, ensuring accuracy and security in financial operations.- **Problem Resolution:** Work to resolve any issues or complaints that passengers may encounter, maintaining a calm and professional demeanor.To succeed in this role, you should possess strong communication skills to interact effectively with customers and team members. A pleasant attitude and patience are important in dealing with diverse travelers. Basic computer skills are necessary for managing ticketing systems and handling customer databases. A high school diploma is required, and prior experience in customer service or tourism can be an advantage, but it is not mandatory. Flexibility in working hours is also expected, as shifts may vary.

As an Air Ticketing Agent, your role will involve supporting travelers with their flight bookings and travel-related inquiries. You will work in a busy office environment in Siliguri and will need to handle various customer requests efficiently. **Key Responsibilities:**- **Customer Interaction:** You will engage with customers directly to understand their travel needs and provide assistance with flight bookings, changes, and cancellations.- **Flight Booking:** You will be responsible for using booking systems to issue tickets and make reservations based on customer preferences and availability.- **Payment Processing:** You will assist customers with payment options and ensure all transactions are handled accurately and securely.- **Travel Information:** You will provide travelers with important information regarding flights, baggage policies, and any travel restrictions.- **Problem Resolution:** You will address and resolve any issues or concerns raised by customers related to their bookings or travel plans.**Required Skills and Expectations:**- **Communication Skills:** You should have strong verbal and written communication skills to interact effectively with customers.- **Attention to Detail:** Being detail-oriented is crucial for ensuring accurate ticketing and resolving customer inquiries without errors.- **Basic Computer Skills:** Familiarity with computers and the ability to use booking software will help you perform your tasks efficiently.- **Customer Service Orientation:** A friendly and helpful attitude is essential, as you will be the first point of contact for travelers seeking assistance.- **Team Player:** You should be able to work well with colleagues in a fast-paced environment, supporting one another to deliver excellent service. This is an exciting opportunity for freshers looking to start their careers in the travel industry.

As an Air Ticketing Agent, you will play a crucial role in assisting customers with their flight arrangements, ensuring a smooth booking process. This full-time position is based in an office in Ranchi and is open to freshers who have completed their 10th grade.**Key Responsibilities:**- **Booking Flights:** Help customers find and book the best flights according to their preferences and budgets.- **Providing Information:** Offer details about flight schedules, prices, and travel regulations to assist customers in making informed decisions.- **Handling Payments:** Process ticket payments accurately and efficiently while maintaining financial records.- **Resolving Issues:** Address customer complaints or issues related to bookings and facilitate necessary changes or cancellations.- **Maintaining Records:** Keep detailed records of bookings, transactions, and customer interactions for future reference and transparency.- **Collaborating with Airlines:** Work closely with different airlines and travel partners to stay updated on flight availability and promotions.**Required Skills and Expectations:**- Strong communication skills are essential to interact with customers effectively and understand their travel needs.- Basic computer knowledge is needed to manage booking systems and perform administrative tasks.- An attention to detail is important to ensure accurate bookings and handle any travel-related paperwork.- A friendly and customer-oriented attitude will help build positive relationships with clients.- Willingness to learn and adapt is necessary as you familiarize yourself with airline policies and ticketing procedures. This role is ideal for motivated individuals looking to start a career in travel and hospitality.

Key responsibilities:1. Ticket booking: Responsible for booking air tickets for customers using the online booking system.- Ensure accuracy in passenger details, dates, and destinations while booking tickets.2. Providing information: Assist customers in providing information on flight schedules, fares, and availability.- Communicate effectively with customers to ensure all their queries are resolved satisfactorily.3. Handling reservations: Manage flight reservations, cancellations, and changes as requested by customers.- Process reservation changes promptly and efficiently to meet customer needs.4. Customer service: Provide excellent customer service by addressing customer concerns and issues professionally.- Handle customer complaints or issues in a timely and courteous manner.Required skills and expectations:1. Excellent communication skills to interact effectively with customers and colleagues.2. Basic computer skills to navigate the online booking system and process ticket reservations.3. Attention to detail to accurately input passenger information and flight details.4. Ability to work in a fast-paced environment and handle multiple tasks simultaneously.5. Willingness to learn and adapt to new technologies and procedures in the airline industry.