Ticketing Agent Jobs

As an Air Ticketing Executive, you will play an essential role in facilitating air travel for customers. Your main tasks will involve ticket booking and ensuring a smooth travel experience.Key Responsibilities:- Booking Air Tickets: You will assist customers in selecting and booking air tickets that suit their travel needs, providing relevant options and pricing information.- Handling Customer Inquiries: Respond to customer questions regarding flight schedules, availability, and fares, offering accurate information to help them make informed decisions.- Issuing Tickets: Once bookings are confirmed, you will issue electronic tickets and ensure that all details are correct to avoid any issues during travel.- Managing Revisions and Cancellations: You will handle ticket changes and cancellations as requested by customers, complying with airline policies to ensure a hassle-free experience.- Maintaining Customer Records: Accurately record customer details and booking information in the database to facilitate future inquiries and maintain up-to-date records.- Coordinating with Airlines: Communicate regularly with airlines to get updated information regarding fares and schedule changes to provide the most accurate assistance to customers.Required Skills and Expectations:Candidates should have a basic understanding of air ticketing processes and a willingness to learn. Strong communication skills are vital for effectively interacting with customers and providing excellent service. Attention to detail is crucial when handling bookings and issuing tickets. Basic computer skills are expected for managing bookings and maintaining records accurately. A positive attitude and the ability to work in a team are essential to thrive in this role.

We are looking for an Air Ticketing Executive to join our team in Mumbai. This role is ideal for individuals who are detail-oriented and enjoy customer service in the travel industry. The ideal candidate should be proactive in helping clients book their flights efficiently and effectively.Key Responsibilities:- Flight Booking: Assist customers in booking domestic and international flights according to their preferences and budgets, ensuring a smooth booking experience.- Ticket Issuance: Generate and issue electronic tickets using the airline's booking system, verifying all details to ensure accuracy and compliance with airline policies.- Customer Support: Provide prompt and courteous support to customers before, during, and after ticketing, addressing their queries and concerns professionally.- Rescheduling and Cancellations: Handle requests for changes or cancellations, ensuring compliance with airline regulations and informing customers about relevant policies.- Payment Processing: Process payments for flight bookings, ensuring all transactions are secure and correctly documented.- Record Maintenance: Maintain accurate records of all ticketing transactions, updates, and customer interactions to streamline future reference and audits.Required Skills and Expectations:The ideal candidate should have excellent communication skills in English, both written and verbal. A strong attention to detail and a proactive attitude are crucial for success in this role. Candidates should be comfortable working in a fast-paced environment and possess basic computer skills. A customer-friendly approach and a willingness to learn about airline operations and booking systems are essential. Candidates with prior experience in travel or customer service will be preferred but are not mandatory.

Urgent Hiring For Air Ticketing StaffInterview Timing - 10am to 6pmSalary Package - 30k to 35kJob Location - Hyderabad Work Experience - Fresher & 2 Years

As an Air Ticketing Staff member, your role will involve assisting customers with their flight bookings and providing excellent service. You will be a key part of our team, ensuring a smooth and efficient ticketing process.Key Responsibilities:- Ticket Booking: Assist customers in selecting flights and booking air tickets. This includes entering accurate details into the booking system to confirm reservations.- Customer Service: Provide friendly and helpful support to customers. Address any questions or concerns they may have about flights, prices, or policies.- Payment Processing: Handle payment transactions securely and efficiently. Ensure customers receive confirmation of their bookings and manage any changes.- Problem Resolution: Address issues that may arise with bookings or flight changes. Work diligently to resolve problems for the customer in a timely manner.- Documentation: Maintain accurate records of bookings, transactions, and customer interactions. This is essential for tracking and ensuring quality service.To succeed in this role, you should possess good communication skills to interact with customers effectively. Attention to detail is important for accurately processing bookings and payments. A basic understanding of airline operations and ticketing systems will be helpful, though training will be provided. Ability to work well in a team and handle pressure during busy times is expected. A positive attitude and eagerness to learn will be key to your success in this position.

We are pleased to inform you that you have been shortlisted through our companys Recruitment Drive (Batch 2026) for the position of Tour Executive at Make My Bharat Yatra Pvt. Ltd.You may have already received a separate communication from our HR vendor team regarding this selection.Position: Tour Executive - (Work From Home)Key Responsibilities:1. Tour Packages Briefing: Provide complete information on destinations, itineraries, and pricing. Assist clients in selecting suitable packages based on their preferences and budget.2. Ticket Bookings: Manage flight, train, and bus bookings as per client requirements. Ensure timely and accurate ticket confirmations.3. Booking Confirmation: Coordinate with vendors and clients to confirm all travel arrangements. Share itineraries and accommodation details with clients.4. Booking Cancellations & Rescheduling: Handle cancellations, refunds, and reschedules as per company policy. Ensure smooth coordination with service providers and clients.5. Customer Support: Address customer queries via phone, email, or chat promptly and professionally. Resolve any issues related to bookings or travel arrangements.6. Documentation & Reporting: Maintain accurate records of all bookings and client communications. Prepare and submit regular reports on operations and customer feedback.Compensation & Benefits CTC: 35,000 - 40,000 (depending on qualifications and experience)Additional Benefits: Medical coverage, accommodation, and transportation facilities.Document Verification To proceed further, please submit the following documents for verification:10th Marksheet12th MarksheetDiploma / Bachelors / Masters Degree in Tourism (First Division, No Backlogs)PAN CardAadhaar CardRecent Passport-size PhotographCOVID-19 Vaccination CertificateAfter successful document verification and interview clearance, the company will issue the final offer letter.Contact DetailsHR Helpline: +91 8796122314Corporate Office: D-59, D-Block, Sector 63, Noida, Delhi NCR - 201301Official Email: hr@makemybharatyatra.comHelpline (Alternate): +91 120 422 3100Note: Make My Bharat Yatra Pvt. Ltd.does not charge any fees for recruitment or interviews.All official communications, including offer letters,will be sent only from the companys official email domain.If you receive any request for payment, please report it immediately tohr@makemybharatyatra.com or call +91 98719 80066.

Job Title: Airline Ticketing ExecutiveLocation: KochiDepartment: Travel & TicketingEmployment Type: Full-TimeJob SummaryWe are seeking a detail-oriented and customer-focused Airline Ticketing Executive to manage flight reservations, ticket issuance, itinerary changes, cancellations, and customer inquiries. The ideal candidate should have knowledge of airline booking systems and excellent communication skills.Key ResponsibilitiesHandle domestic and international flight bookings.Issue, reissue, cancel, and refund airline tickets.Assist customers with fare quotations and travel itineraries.Manage booking modifications, date changes, and cancellations.Coordinate with airlines and travel partners for ticketing-related matters.Ensure accurate passenger details and travel documentation.Resolve customer queries and provide travel support.Maintain booking records and generate reports as required.Follow airline policies, fare rules, and company procedures.Requirements Bachelor's degree or equivalent qualification.(MTTM/BTTM /ALL graduation)3-4 years of experience in airline ticketing or travel industry.Knowledge of GDS systems such as Amadeus, Galileo, Sabre, or Travelport.Good understanding of domestic and international airfare rules.Strong communication and customer service skills.Proficiency in MS Office applications.Ability to work under pressure and handle multiple bookings efficiently.Preferred SkillsIATA/UFTAA certification is an advantage.Knowledge of visa and travel documentation requirements.Strong problem-solving and organizational skills.BenefitsCompetitive salary.Performance incentives.Career growth opportunities.Training and development programs.

We are looking for dedicated Ground Staff to join our team in Jaipur. This role is essential for ensuring a smooth and efficient operation at the airport.Key Responsibilities:- Passenger Assistance: Help passengers with check-in procedures, boarding, and any queries they may have to ensure a pleasant travel experience.- Baggage Handling: Manage the loading and unloading of luggage, ensuring that all bags are handled carefully and reach their destination safely.- Ticketing Support: Assist in issuing tickets and managing reservations to ensure accuracy and customer satisfaction.- Safety and Security Checks: Conduct necessary safety inspections and follow protocols to maintain a secure environment for all passengers.- Communication: Serve as a liaison between passengers and other airline staff, relaying information and addressing any concerns that arise.Required Skills and Expectations:Candidates should be at least a 12th-grade pass with 0 to 2 years of experience. Strong communication skills are essential as the role involves interacting with passengers and staff. A friendly and approachable demeanor is expected to create a positive atmosphere. Candidates should be organized and able to handle multiple tasks efficiently. Basic problem-solving abilities are needed to address any issues that may come up during operations. A good understanding of customer service principles is important for ensuring passenger satisfaction. Teamwork and collaboration skills are also required, as Ground Staff often work closely with various departments.

We are looking for dedicated individuals to join our team as Ground Staff in Chennai. This position is ideal for recent school graduates or those with minimal experience. As a Ground Staff member, you will play a crucial role in supporting airport operations and ensuring a smooth experience for passengers.Key Responsibilities:- Passenger Assistance: Provide support to passengers during check-in and boarding to ensure a pleasant travel experience.- Baggage Handling: Manage the loading and unloading of baggage, ensuring that items are handled carefully and delivered promptly.- Facility Maintenance: Keep the check-in counters and waiting areas clean and organized to create a welcoming environment for travelers.- Communication: Serve as a point of contact for passengers who have inquiries or need assistance, ensuring that their needs are addressed professionally.- Emergency Procedures: Be familiar with safety protocols and assist in emergency situations to ensure the safety of all passengers and staff.Required Skills and Expectations:- Candidates should have completed their 12th grade, preferably with a good command of English and local languages for effective communication with passengers.- A friendly and approachable demeanor is essential, as you will often interact with travelers.- Basic computer skills will be necessary for handling check-in processes and other administrative tasks.- Candidates should be team players, able to work efficiently in a fast-paced environment while maintaining professionalism.- A positive attitude and willingness to learn are crucial for success in this entry-level position.

As an Air Ticketing Staff member, you will play an essential role in the travel industry by assisting customers with their flight bookings and inquiries. Your primary responsibilities will include:- Handling Customer Inquiries: You will respond to customers' questions about flight schedules, fares, and destination information, providing them with accurate and helpful information.- Booking Flight Tickets: You will assist customers in booking flights, ensuring their reservations are made accurately and efficiently through the appropriate booking systems.- Issuing Tickets: Once the booking is confirmed, you will issue electronic tickets and provide customers with necessary travel documents.- Processing Payments: You will handle payment transactions securely and accurately, ensuring that all financial processes comply with company policies.- Resolving Issues: If customers encounter problems with their bookings, such as changes or cancellations, you will be responsible for providing solutions and assisting them with the necessary procedures.- Maintaining Records: You will keep accurate records of bookings, transactions, and customer interactions, ensuring all information is up to date.To succeed in this role, you should have strong communication skills, both verbal and written, to interact effectively with customers. A basic understanding of computer systems and the ability to learn new software quickly is essential. Attention to detail is crucial, especially when processing bookings and issuing tickets. Additionally, a customer-focused attitude and the ability to work well under pressure will help you thrive in this fast-paced environment.

We are looking for a dedicated Airport Ticketing Executive in Asansol, India, to manage ticketing and customer service at the airport. This role is ideal for individuals who are starting their careers and enjoy working in a dynamic environment.Key Responsibilities:1. Ticket Sales: Assist customers in booking and purchasing tickets for flights. Ensure that all transactions are processed accurately.2. Customer Assistance: Provide information about flight schedules, ticket prices, and promotions. Address any queries or concerns from passengers in a friendly manner.3. Check-In Support: Help passengers with the check-in process by guiding them through the necessary steps and ensuring all documentation is in order.4. Problem Resolution: Handle any issues that may arise, such as flight cancellations or delays, by offering suitable alternatives and solutions to passengers.5. Record Keeping: Maintain accurate records of ticket sales and customer interactions to provide reports when required.Required Skills and Expectations:Candidates should have a minimum of a 10th-grade education, with 0 to 1 year of experience in customer service or ticketing, although freshers are encouraged to apply. Strong communication skills and a friendly demeanor are crucial for this role. Basic computer literacy is necessary for managing ticketing systems. Applicants should be punctual, well-groomed, and able to work effectively in a team environment while providing excellent service to travelers.

We are looking for dedicated individuals to join our team as Ground Staff in Bangalore. This role is ideal for those who enjoy working in a fast-paced environment and have a passion for providing excellent service.Key Responsibilities:- Customer Service: Interact with passengers to assist with check-in processes, baggage handling, and addressing inquiries related to flights, ensuring a friendly and professional atmosphere.- Baggage Handling: Safely manage the loading and unloading of luggage and cargo, ensuring all items are handled with care to prevent damage or loss.- Check-in Assistance: Help passengers complete their check-in procedures efficiently, guiding them through the use of kiosks or assisting with manual check-in when necessary.- Safety and Security Checks: Perform essential safety checks and monitor security protocols to maintain a safe and secure environment for passengers and staff.- Communication: Collaborate effectively with team members and communicate important information to passengers regarding flight schedules and gate changes.Required Skills and Expectations:- Candidates should have completed their 10th grade education.- Previous experience is not mandatory; however, good communication skills and a positive attitude are important.- Ability to handle stressful situations calmly and effectively.- Strong attention to detail and organizational skills are desired.- Flexibility to work varied shifts, including weekends and holidays, is essential.- Must be a team player, willing to collaborate and support colleagues in achieving team goals.