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Ticketing Agent Jobs

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  • Fresher
  • 7.5 Lac/Yr
  • Hooghly
Air Ticketing Aviation Holiday Packages Hotel Booking Ticket Booking Basic Computer Skills
As an Airport Ticketing Agent, you will play a vital role in ensuring a smooth travel experience for passengers. Your responsibilities will include:- **Ticket Sales**: You will assist customers in purchasing tickets for various flights, guiding them through the options available to find the best fit for their needs.- **Customer Service**: Providing friendly and helpful service to travelers will be key. You will address any questions or concerns they have about their travel plans.- **Check-In Assistance**: You will help passengers with the check-in process, ensuring they have all necessary documents and that their baggage is properly tagged.- **Flight Information**: Keeping passengers informed about flight schedules, delays, and gate changes is essential. You will monitor flight information and communicate updates promptly.- **Problem-Solving**: In case of issues, such as flight changes or cancellations, you will work to resolve problems quickly and effectively, ensuring minimal disruption to travelers' plans.The ideal candidate will possess strong communication skills and have a friendly demeanor, as this role requires constant interaction with customers. Attention to detail is important for handling ticketing and check-in processes accurately. A positive attitude and the ability to work in a fast-paced environment are also expected. Freshers are welcome to apply, provided they have completed their 10th grade education. A willingness to learn and adapt to new situations will be key to your success in this role.
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  • 0 - 1 yrs
  • 6.5 Lac/Yr
  • Kolkata
Customer Relationship Air Ticketing Ticket Booking
We are looking for an Airport Ticketing Executive to join our team in Kolkata. This entry-level position is ideal for individuals who are keen to start their career in the aviation industry and possess good communication skills.Key Responsibilities:- **Ticket Sales and Reservations**: Assist customers in booking tickets for air travel, ensuring accuracy in details such as flight dates, passenger names, and travel destinations. - **Customer Service**: Provide excellent service by addressing customer inquiries, resolving concerns, and guiding them through the ticketing process. Your friendly demeanor will help create a positive experience for travelers.- **Documentation and Reporting**: Maintain and update records of ticket sales and reservations. You will ensure that all documentation is accurate and complies with airline policies.- **Collaborate with Airlines**: Work closely with various airlines to ensure availability and confirm bookings. You will act as a liaison between the customers and the airlines.Required Skills and Expectations:Candidates should have completed their 12th grade and possess strong communication skills to interact effectively with customers and team members. Being detail-oriented is essential to ensure accuracy in ticketing. A basic understanding of computers and software used in ticketing processes is preferred. The ideal candidate should be enthusiastic, eager to learn, and able to work in a fast-paced environment. Must be flexible with work hours, as the position may require working on weekends and holidays.
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  • 0 - 3 yrs
  • 6.0 Lac/Yr
  • Jaipur
Ground Staff Airport Ground Staff Ground Handling Staff
We are looking for an Air Ticketing Executive who will manage ticket bookings and customer inquiries for air travel. This full-time position is based in our office in Jaipur and is suitable for candidates with 0 to 3 years of experience.**Key Responsibilities:**- **Ticket Booking:** Handle the reservation and issuance of air tickets for customers, ensuring accuracy and compliance with airline policies.- **Customer Support:** Provide assistance to customers by answering queries related to ticket prices, flight schedules, and travel itineraries.- **Problem Resolution:** Address and resolve any issues faced by customers during the booking process, including cancellations or itinerary changes.- **Collaboration with Airlines:** Coordinate with airlines and other travel partners to ensure smooth ticketing operations and access to the latest deals.- **Documentation Management:** Maintain accurate records of bookings, refunds, and cancellations, ensuring all documentation is properly filed.**Required Skills and Expectations:**Candidates should possess strong communication skills to effectively interact with customers over the phone and email. A basic understanding of airline ticketing systems is essential. Attention to detail is crucial to avoid mistakes in bookings. The ideal candidate should be a quick learner, adaptable to changing situations, and able to work in a fast-paced environment. A positive attitude and a customer-focused mindset are essential for this role. Proficiency in English and Hindi will be necessary to assist a diverse customer base. A 12th-grade education is required for this position.
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  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Bhopal
Aircraft Handling Air Ticketing Executive
As an Air Ticketing Executive, you will play a vital role in facilitating flight bookings for customers. Your main task will involve managing ticket sales and assisting customers effectively over the phone or in person.**Key Responsibilities:**- **Booking Flights:** Handle customer inquiries and efficiently book airline tickets according to their travel preferences and schedules. This includes selecting the best flights that meet their needs.- **Customer Support:** Provide excellent customer service by addressing questions and resolving any issues related to bookings, cancellations, or changes in itineraries.- **Ticketing Procedures:** Understand and follow airline ticketing rules, regulations, and procedures to ensure compliance and accuracy in bookings.- **Payment Processing:** Manage transaction processes for ticket sales, ensuring that payments are collected accurately and securely.- **Documentation:** Maintain records of sales, customer information, and transactions, keeping all documents organized and up-to-date for future reference.**Required Skills and Expectations:**- Strong communication skills are essential to effectively interact with customers and assist them in their travel plans.- A basic understanding of airline operations and ticketing processes will be beneficial, although training will be provided.- Attention to detail is important for ensuring accurate bookings and documentation, eliminating potential errors.- Ability to work in a fast-paced environment is expected, as you will often need to manage multiple queries simultaneously.- A positive attitude and strong problem-solving abilities will help you assist customers and enhance their overall travel experience. This role is suitable for candidates with 0 to 6 years of experience, and a high school education is the minimum requirement.
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  • 3 - 5 yrs
  • 4.5 Lac/Yr
  • Kochi
Communication Sales Air Ticketing Airline Customer Service Representative
Job Title: Airline Ticketing ExecutiveLocation: KochiDepartment: Travel & TicketingEmployment Type: Full-TimeJob SummaryWe are seeking a detail-oriented and customer-focused Airline Ticketing Executive to manage flight reservations, ticket issuance, itinerary changes, cancellations, and customer inquiries. The ideal candidate should have knowledge of airline booking systems and excellent communication skills.Key ResponsibilitiesHandle domestic and international flight bookings.Issue, reissue, cancel, and refund airline tickets.Assist customers with fare quotations and travel itineraries.Manage booking modifications, date changes, and cancellations.Coordinate with airlines and travel partners for ticketing-related matters.Ensure accurate passenger details and travel documentation.Resolve customer queries and provide travel support.Maintain booking records and generate reports as required.Follow airline policies, fare rules, and company procedures.Requirements Bachelor's degree or equivalent qualification.(MTTM/BTTM /ALL graduation)3-4 years of experience in airline ticketing or travel industry.Knowledge of GDS systems such as Amadeus, Galileo, Sabre, or Travelport.Good understanding of domestic and international airfare rules.Strong communication and customer service skills.Proficiency in MS Office applications.Ability to work under pressure and handle multiple bookings efficiently.Preferred SkillsIATA/UFTAA certification is an advantage.Knowledge of visa and travel documentation requirements.Strong problem-solving and organizational skills.BenefitsCompetitive salary.Performance incentives.Career growth opportunities.Training and development programs.
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Air Ticketing Associate (Fresher)

Joom Vista Hospitality Services Pvt Ltd

  • 0 - 1 yrs
  • 3.8 Lac/Yr
  • Kolkata
Air Ticketing Ticket Booking Customer Relationship
GREAT OPPORTUNITIES FOR FRESHERSKOLKATA AIRPORT HIRING TICKETING STAFF POST - TICKETING STAFFQUALIFICATION- GRADUATIONSALARY - 22K -30K + PF +ESITHIS IS NOT A CONSULTANCYNO REGISTRATION FEES OR HIDDEN AMOUNTCANDIDATES WILL GET JOB BY THEIR OWN PRFORMANCE.EIGHT FOUR EIGHT TWO ZERO SIX NINE SIX ZERO THREE-COME AND FACE THE INTERVIEWNOTES - # SHOULD HAVE VALID PASSPORT# NO VISSIBLE TATOOSCARRY YOUR CURRENT RESUMEMAINTAIN FORMAL DRESS COAT
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  • 1 - 7 yrs
  • 5.5 Lac/Yr
  • Delhi NCR
Air Ticketing
We are seeking an Air Ticketing Executive to join our team in Delhi NCR. The ideal candidate should have a diploma and 1 to 7 years of experience in the field. As an Air Ticketing Executive, you will be responsible for facilitating ticket bookings and providing excellent customer service.**Key Responsibilities:**- **Ticket Bookings:** Manage the booking of air tickets for customers, ensuring accuracy and efficiency in all transactions.- **Customer Support:** Assist clients with inquiries regarding flight options, prices, and schedules, providing them with detailed information to meet their travel needs.- **Fare Quotation:** Provide customers with detailed fare quotations, including any applicable taxes or fees, to ensure transparency in pricing.- **Reservation Management:** Handle changes or cancellations to existing bookings, ensuring compliance with airline policies and offering suitable alternatives to clients.- **Documentation:** Prepare and manage travel documents such as e-tickets and itineraries, ensuring all information is correct and complete for the traveler.- **Problem Resolution:** Address any issues or complaints from customers regarding their ticket bookings in a timely and professional manner.**Required Skills and Expectations:**The successful candidate should have strong communication skills to interact effectively with clients and team members. Attention to detail is crucial for managing reservations and ensuring accuracy in ticketing processes. Knowledge of airline reservation systems and travel industry standards is essential. Candidates should also possess good organizational skills to handle multiple bookings at once and a customer-focused approach to enhance client satisfaction.
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  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Hyderabad
Ground Staff Ground Operation Ground Management Ground Hostess Ground Staff Executive Air Ticketing Executive Cabin Crew Passport Checking Officer Guest Relation Executive Guest Relation Manager Customer Support Executive
As an Airport Ground Staff member, you will play a crucial role in ensuring smooth operations at the airport. You will be responsible for assisting passengers and facilitating their journey through check-in, boarding, and arrival processes.**Key Responsibilities:**- **Passenger Check-In:** Assist passengers with the check-in process by verifying their documents and issuing boarding passes, ensuring a quick and efficient experience.- **Baggage Handling:** Manage the loading and unloading of passenger baggage, making sure items are handled carefully to maintain safety and prevent damage.- **Customer Assistance:** Provide assistance to passengers with inquiries or issues, offering clear information and resolving problems to enhance their travel experience.- **Boarding Coordination:** Help coordinate the boarding process, guiding passengers to the correct gates and ensuring that all safety procedures are followed.- **Safety Checks:** Conduct regular inspections of the ground facilities and equipment to ensure compliance with safety regulations and operational standards.**Required Skills and Expectations:**Candidates should possess a minimum education of 12th grade, and experience ranging from 0 to 6 years is welcome. Strong communication skills are essential to interact effectively with passengers and team members. Good customer service capabilities are important to handle queries professionally. A basic understanding of airport operations is advantageous. The role requires being detail-oriented and having the ability to work well under pressure in a fast-paced environment. Flexibility in working hours, including weekends and holidays, is expected.
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  • 0 - 2 yrs
  • 7.5 Lac/Yr
  • Kanpur
Computer Operator Ticketing Executive Passport Checking Man Management Ground Management
Urgent Hiring For Ground Staff Interview Timing - 10am to 6pmSalary Package - 30k to 35k Job Location kanpurWork Experience - Fresher and 2 Years
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  • 0 - 5 yrs
  • 8.5 Lac/Yr
  • Noida
Customer Relationship Air Ticketing Ticket Booking Ground Hostess Ground Staff Airport Representative Airport Ground Staff Airport Ground Handling Cabin Crew Ground Handling Staff Ground Operation Aviation Customer Service Air Hostess Activities Activities Retail Executive Cargo Loader Airport Ticketing Ground Staff Executive Airline Ground Staff Ground Manager Air Hostess Airport Manager Air Ticketing Agent Airport Cargo Loader Airport Ramp Hospitality Executive
We are seeking a dedicated Air Ticketing Executive to join our team in Noida. This role is suitable for individuals with 0 to 5 years of experience, and candidates should have at least completed their 10th grade education. Key Responsibilities:1. **Booking Air Tickets**: You will handle bookings for customers by utilizing various airline reservation systems, ensuring accuracy and promptness in transactions.2. **Customer Service**: Providing excellent support to clients is essential. You will assist customers with inquiries, resolve issues, and address any concerns regarding their travel plans.3. **Fare Calculation**: You will be responsible for calculating fares and informing customers of the best flight options, considering their budget and preferences.4. **Documentation**: Accurately prepare all necessary ticketing documentation and ensure compliance with airline policies and regulations.5. **Follow-up**: Regularly follow up with clients regarding their travel itineraries and any adjustments, ensuring they are informed of any changes.Requirements:Candidates should have strong communication skills, both verbal and written, to effectively interact with customers and colleagues. Basic knowledge of computers and reservation systems is essential for this role. You should have a keen attention to detail, as accuracy in booking and documentation is crucial. Being a team player and a proactive approach to problem-solving will be highly valued. Flexibility and willingness to learn are also important qualities for success in this position.
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  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Indore
Air Charter Operation Air Ticketing Aviation Customer Service Aviation Security Ground Staff Activities Ground Handling Hard Working Ground Operation Grooming Basic Computer Skills Housekeeping Airport Operation Internal Communication Good Communication Airport Ramp
As an Airport Operations Executive in Indore, you will be responsible for ensuring the smooth functioning of airport processes and services. This role is ideal for individuals looking to start their careers in airport operations.Key Responsibilities:1. **Passenger Assistance**: You will greet and assist passengers during check-in and boarding. Your role is essential in providing information and ensuring a positive travel experience.2. **Baggage Handling**: You will coordinate the movement of luggage from check-in to the aircraft and vice versa. Ensuring all baggage is handled carefully and reaches its destination on time is crucial.
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Fresher hiring for Airport Executive

SkySpire Aviation Academy

  • 0 - 5 yrs
  • 8.5 Lac/Yr
  • Mumbai
Airport Ticketing Direct Sales Airline Operations Personality Development Aviation Basic Computer Skills Hospitality Customer Service Aviation Security Ground Staff Activities Cargo Handling Air Ticketing Officer Air Ticketing Air Ticketing Executive Air Ticketing Staff Airport Ticketing Executive Airport Ticketing Staff Airline Ticketing Airport Ground Staff Ground Staff Airline Ground Staff Air Port Ground Staff Ground Operation Ground Handling Airport Ground Airlines
As an Airport Executive based in Mumbai, you will play a crucial role in ensuring smooth operations at the airport. The ideal candidate will be attentive to details, enjoy working in a fast-paced environment, and be committed to providing excellent customer service.Key Responsibilities:1. **Passenger Assistance**: You will help travelers during check-in and boarding, addressing their questions and concerns to ensure a pleasant experience.2. **Ticketing and Reservations**: Handling ticket sales and changes to reservations will be part of your duties, requiring attention to detail and accuracy in processing transactions.3. **Ground Services Coordination**: You will coordinate with various departments to ensure timely and safe handling of luggage and passenger transfers, emphasizing teamwork and communication.4. **Security Compliance**: Ensuring that all passengers adhere to airport security protocols is essential. You will monitor compliance while assisting passengers through security checks.5. **Customer Service**: Providing information and support to passengers regarding flight schedules and airline policies is key, requiring excellent verbal communication skills.Required Skills and Expectations:Candidates should possess strong interpersonal skills and be able to work effectively with diverse individuals. A basic understanding of aviation operations is an advantage, but not mandatory. Flexibility in working hours is expected, as shifts may vary. A positive attitude and a willingness to learn are essential for success in this role.
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  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Patna
Aircraft Maintenance Airline Operations Airport Operation Aviation Hospitality Aviation Security Ground Staff Activities Interpersonal Skills Ground Handling Cargo Handling Air Traffic Control Passenger Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management Airline Executive Boarding Pass Associate Boarding Pass Checking Air Ticketing Airport Ticketing Customer Care Passport Checking
We are looking for a Boarding Pass Executive to join our team in Patna. This entry-level role is ideal for individuals who have completed their 12th grade and are eager to start a career in the travel industry. You will play a crucial role in ensuring a smooth boarding process for passengers.
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Airport Customer Service Associate (Freshers) Kolkata

Aviindia Institute of Aviation and Hospitality Management

  • 0 - 1 yrs
  • 3.5 Lac/Yr
  • Kolkata
Customer Relationship Airport Ticketing Airline Operations Airport Operation Passenger Handling Airline Customer Service
As an Airport Customer Service Associate in Kolkata, you will be the first point of contact for travelers, ensuring they have a pleasant and smooth experience at the airport. Your role is crucial in providing high-quality customer service and support. **Key Responsibilities:**- **Welcome Travelers:** Greet passengers with a friendly smile and assist them with their queries, creating a welcoming atmosphere.- **Check-In Assistance:** Help passengers with the check-in process, ensuring they understand the procedures and have their boarding passes ready.- **Flight Information:** Provide up-to-date information about flight schedules, delays, and boarding gates, keeping passengers informed and at ease.- **Baggage Handling Support:** Assist travelers with their baggage concerns and coordinate with relevant departments for lost or damaged luggage.- **Resolve Issues:** Address customer complaints and concerns promptly, ensuring that issues are handled efficiently and are resolved satisfactorily.- **Maintain Cleanliness:** Ensure that the customer service area is clean and organized, presenting a professional image to the passengers.**Required Skills and Expectations:**You should have good communication skills to interact effectively with travelers and team members. A positive attitude and patience are essential for handling customer inquiries and complaints. Basic computer skills are necessary for handling check-in systems. Being a team player will help in working seamlessly with colleagues in a busy airport environment. Additionally, a customer-centric mindset is crucial for providing excellent service to all travelers.
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Hiring Freshers || Ground Staff

Cloud Careers Services

  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Mumbai
Ground Staff Ground Handling Staff Ground Operations Staff Ground Hostess Customer Relation Officer Passport Checking Staff Air Ticketing Executive
We are looking for Ground Staff to join our team in Mumbai. This role is ideal for individuals who have a passion for customer service and want to work in a dynamic environment. Key Responsibilities:- **Customer Service**: Assist passengers with check-in procedures and provide information about flights, ensuring a friendly and helpful atmosphere.- **Baggage Handling**: Manage the loading and unloading of luggage, ensuring that all items are handled with care and delivered to the correct destination.- **Ticketing Operations**: Help with ticket sales and confirmations, ensuring that all transactions are accurate and up-to-date.- **Airport Operations Support**: Collaborate with other staff members to ensure smooth airport operations, including monitoring flight schedules and assisting with boarding procedures.- **Safety Regulations Compliance**: Adhere to safety guidelines and protocols to ensure a secure environment for passengers and staff.Required Skills and Expectations:- A minimum of 12th-grade education is necessary. Candidates with prior experience (0-6 years) in customer service roles are preferred.- Strong communication skills are essential for interacting effectively with passengers and team members.- A positive attitude and a willingness to help others are important in creating a welcoming environment.- Ability to work in a fast-paced setting, managing multiple tasks while maintaining attention to detail.- Teamwork and collaboration skills are crucial for working alongside various departments to facilitate smooth operations.
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Hiring For Ticketing Executive

Lemuria India Holidays

  • 4 yrs
  • Madurai
Multi-tasking Problem-solving Ticket Inventory Management Teamwork Customer Service Ticket Processing
We are seeking a motivated Ticketing Executive to join our team in Madurai. The ideal candidate will have excellent communication skills and a passion for providing exceptional customer service.**Key Responsibilities:**- **Manage Ticketing Operations**: Efficiently handle ticket bookings and cancellations for clients, ensuring all transactions are processed accurately.- **Customer Support**: Assist customers with inquiries related to ticket availability, pricing, and travel schedules, ensuring their needs are met promptly.- **System Updates**: Regularly update the ticketing system with new information, including changes to schedules or pricing, to maintain accurate records.- **Coordinate with Travel Partners**: Liaise with airlines and travel agencies to secure the best deals for customers, enhancing satisfaction and loyalty.- **Prepare Reports**: Generate daily and weekly reports on sales and bookings, providing valuable insights to management for decision making.**Required Skills and Expectations:**- Candidates should have a background in travel or customer service, with experience in ticketing preferred but not mandatory.- Strong verbal and written communication skills are essential for effective interaction with customers and travel partners.- Proficiency in using ticketing software and Microsoft Office is necessary to perform daily tasks efficiently.- A detail-oriented mindset is important for ensuring accuracy in bookings and managing customer information securely.- The ability to work in a fast-paced environment is crucial, as the role involves handling multiple requests simultaneously.
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  • 0 - 1 yrs
  • 7.5 Lac/Yr
  • Patna
Air Ticketing Aviation Holiday Packages Hotel Booking Ticket Booking Basic Computer Skills BHM
We are looking for a dedicated Airport Ticketing Agent to join our team in Patna. The ideal candidate will be responsible for providing excellent customer service while assisting passengers with ticket purchases and inquiries.- **Ticket Sales:** Assist passengers in booking tickets for domestic and international flights, ensuring accuracy in all transactions and offering recommendations as needed.- **Customer Assistance:** Respond to customer inquiries regarding flight schedules, ticket prices, and travel regulations, providing accurate information to enhance customer experience.- **Check-in Support:** Help passengers with check-in procedures, including issuing boarding passes and handling baggage claims, ensuring a smooth process for travelers.- **Problem Resolution:** Address any issues or concerns raised by customers, including changes to bookings or flight delays, by providing effective solutions in a timely manner.- **Payment Processing:** Handle cash, credit, and debit transactions securely while maintaining complete records of sales and financial transactions.To succeed in this role, candidates should have strong communication skills and a friendly attitude to effectively interact with diverse passengers. Attention to detail is crucial for managing tickets and handling sensitive information. Basic computer skills and the ability to operate ticketing systems will also be essential. We welcome applicants with a minimum education level of 10th grade and encourage freshers eager to start their career in the aviation industry. A positive team player mindset is expected, as well as a willingness to learn and adapt to new challenges.
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Looking For International Ticketing Executive

ROUND THE WORLD TRAVEL AND TOURS

  • 2 yrs
  • 6.0 Lac/Yr
  • Kozhikode
Should BE IATA Certified Having Knowledge in GDS & NDC Should BE Able to Speak Malayalam Airline Ticketing Fare Rules Global Distribution Systems Flight Schedules Reservation Systems Ticket Issuance Travel Regulations
Min 2 years of experience in Ticketing Should be IATA certified Having knowledge in GDS & NDC Should be able to speak Malayalam, English ( knowing Tamil, Hindi is an added advantage ) Job Type: Full-time
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  • Fresher
  • 4.8 Lac/Yr
  • Chandigarh
Ground Management Air Ticketing
We are looking for a Ground Staff Executive to join our team in Chandigarh Airport. This role is perfect for fresh graduates who are eager to start their career in the aviation industry. The Ground Staff Executive will support airport operations, ensuring customer satisfaction and safety.Contact-9643128230Key Responsibilities:1. Customer Service: Greet and assist passengers at check-in and boarding gates, addressing their inquiries and ensuring a smooth travel experience.2. Check-In Operations: Manage the check-in process for passengers, verifying tickets, and checking in baggage according to airline procedures.3. Baggage Handling: Ensure the safe loading and unloading of passenger baggage, while maintaining accurate records.4. Safety Compliance: Adhere to safety regulations and protocols, helping to maintain a secure environment for passengers and staff.5. Coordination: Collaborate with various teams at the airport, such as security and maintenance, to facilitate efficient operations.Required Skills and Expectations:Candidates should possess excellent communication skills to interact effectively with passengers and colleagues. A friendly and approachable demeanor is crucial for providing outstanding customer service. Attention to detail is essential for accurately managing check-in and baggage processes. We expect candidates to be team players, adaptable, and capable of working in a fast-paced environment. The ideal candidate will have a positive attitude and a readiness to learn about the aviation industry while contributing to a safe and enjoyable experience for all travelers.
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  • Fresher
  • 5.5 Lac/Yr
  • Shimla
Ticketing Executive
We are urgently hiring Remote Online Ticketing Executives for online booking support, ticket processing, customer assistance, and digital documentation operations.
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  • 0 - 1 yrs
  • 4.0 Lac/Yr
  • Around Kolkata
Air Ticketing Communication Air Ticketing Agent
As an Air Ticketing Agent, you will play an essential role in the travel industry by assisting customers with their flight bookings and travel inquiries. This position requires you to work from the office in and around Kolkata and is suitable for individuals with little or no prior experience.**Key Responsibilities:**- **Flight Booking:** Assist customers in finding and booking flights according to their travel preferences, ensuring accurate details and pricing.- **Customer Service:** Provide excellent support to clients by addressing their inquiries and resolving any issues related to bookings, cancellations, or itinerary changes.- **Ticket Issuance:** Prepare and issue electronic tickets for customers once bookings are confirmed, ensuring that all information is correct.- **Payment Processing:** Handle payment transactions for flight bookings securely and accurately, while explaining payment options to customers.- **Collaboration with Airlines:** Work closely with various airlines to obtain information about flight schedules, prices, and availability to help clients make informed decisions.**Required Skills and Expectations:**Candidates should possess strong communication skills to effectively interact with customers. Basic knowledge of computers and operating ticketing software is preferred but not mandatory for beginner roles. A detail-oriented approach is necessary to ensure accurate bookings and smooth transactions. A positive attitude towards customer service and the ability to work in a fast-paced environment will contribute to your success in this role. Flexibility to learn and adapt to new systems and procedures is also important.
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  • 0 - 1 yrs
  • 8.5 Lac/Yr
  • Goalpara
Air Ticketing Aviation Holiday Packages Hotel Booking Ticket Booking Basic Computer Skills
As an Air Ticketing Agent, you will play a vital role in helping customers plan their travel by assisting them with booking airline tickets and providing exceptional service. **Key Responsibilities:**- **Customer Assistance:** Help customers with inquiries about flights, prices, and schedules, ensuring they have all the necessary information for their travel plans.- **Ticket Booking:** Process ticket bookings for various airlines efficiently, ensuring correct details are entered and confirming the bookings.- **Payment Handling:** Manage customer payments for tickets, explaining various payment options and ensuring transactions are secure and accurate.- **Itinerary Management:** Provide customers with detailed itineraries, including departure and arrival times, layovers, and other travel information.- **Problem Resolution:** Address any issues customers may have with their tickets or travel arrangements promptly and professionally, finding solutions to enhance customer satisfaction.- **Record Keeping:** Maintain accurate records of bookings and cancellations, ensuring all data is updated in the system for future reference.**Required Skills and Expectations:**Candidates should have a minimum educational qualification of a 10th pass. Strong communication skills are essential for interacting with customers clearly and effectively. Attention to detail is crucial to avoid mistakes during ticket bookings. Basic computer literacy is required for managing booking systems and handling transactions. Flexibility and a willingness to learn are important, especially for those with little to no experience. A customer-friendly attitude and a team-oriented mindset will help you thrive in this role.
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  • Fresher
  • 7.5 Lac/Yr
  • Nadia
Air Ticketing Aviation Holiday Packages Hotel Booking Ticket Booking Basic Computer Skills
As an Airport Ticketing Agent, you will play a vital role in ensuring a seamless experience for passengers from the moment they arrive at the airport. **Key Responsibilities:**- **Ticket Booking:** Assist passengers in booking tickets for domestic and international flights, ensuring they have the correct information regarding prices, timings, and availability.- **Check-In Assistance:** Help travelers with the check-in process, including validating identification and issuing boarding passes, to ensure timely departures.- **Customer Service:** Provide friendly and knowledgeable support to passengers, answering queries about flight schedules, luggage policies, and travel itineraries.- **Problem Resolution:** Address any issues or concerns that arise, such as flight delays or cancellations, while offering alternative options to ensure customer satisfaction.- **Payment Processing:** Handle ticket transactions by processing payments securely and accurately, while maintaining financial integrity.- **Information Updates:** Keep customers informed about any changes to flight schedules or other important details, ensuring clear communication at all times.**Required Skills and Expectations:**Candidates should have completed at least their 10th grade and be willing to work full-time in the office. Excellent communication skills are essential, as you will interact with diverse passengers and team members. A friendly and patient attitude is expected to handle customer inquiries or complaints effectively. Being detail-oriented is crucial for accurately processing ticket information and payments. Additionally, the ability to work under pressure in a fast-paced environment is necessary for success in this role. Freshers are welcome to apply and will receive the necessary training.
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  • 0 - 5 yrs
  • 9.0 Lac/Yr
  • Delhi
Ground Staff Activities Direct Sales Airport Ticketing Personality Development Airline Operations Aviation Hospitality Customer Service Aviation Security Cargo Handling Basic Computer Skills Ground Hostess Ground Staff Airport Representative Airport Ground Staff Airport Ground Handling Cabin Crew Ground Handling Staff Ground Operation Air Ticketing Air Hostess Activities Activities Retail Executive Cargo Loader Ground Staff Executive Airline Ground Staff Ground Manager
We are seeking dedicated Airport Staff to join our team in Delhi. This role is essential in ensuring smooth operations at the airport, providing excellent customer service to travelers.Key Responsibilities:1. **Customer Service**: Greet passengers, assist with check-in procedures, answer inquiries, and ensure a pleasant travel experience.2. **Baggage Handling**: Manage and help passengers with their luggage, ensuring that bags are safely loaded and unloaded.3. **Screening and Security**: Support security staff in screening passengers and their belongings for safety compliance, ensuring a secure airport environment.4. **Information Desk Support**: Provide accurate flight information and assistance with flight schedules, gate changes, and other travel-related queries.5. **Emergency Procedures**: Be familiar with emergency protocols to assist in evacuations or safety procedures when necessary.Required Skills and Expectations:Candidates should have strong communication skills to interact effectively with passengers and team members. A good sense of responsibility and attention to detail is essential for safety and service excellence. Basic problem-solving skills are necessary to address passenger concerns and ensure their needs are met. Ability to work in a fast-paced environment and handle various tasks simultaneously is important. While previous experience is not required, a willingness to learn and adapt is crucial for success in this role.
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  • 0 - 5 yrs
  • 8.5 Lac/Yr
  • Bhubaneswar
Air Ticketing Aviation Holiday Packages Hotel Booking Ticket Booking Basic Computer Skills BHM Air Ticketing Officer Air Ticketing Executive Air Ticketing Staff Airport Ticketing Executive Airport Ticketing Staff Airline Ticketing Airport Ground Staff Ground Staff Airline Ground Staff Air Port Ground Staff Ground Operation Ground Handling Airport Ground Airlines Ground Airport Manager Supervisor Shift Airliness Computer Operator
We are seeking an Air Ticketing Associate in Bhubaneswar to join our team. This role is ideal for individuals with a passion for travel and a desire to create positive travel experiences for customers. Key Responsibilities:- **Booking Air Tickets:** Handle customer inquiries and assist in booking domestic and international flights, ensuring accuracy in details such as dates, times, and passenger information.- **Customer Service:** Provide excellent customer support by answering questions, resolving issues, and offering travel advice. Build strong relationships with clients for a smooth ticketing experience.- **Fare Comparison:** Research and compare airfares from various airlines, ensuring clients receive the best options available within their budget and preferences.- **Documentation:** Ensure all necessary documents are collected and processed correctly for ticket issuance and maintain organized records for easy access and reference.Required Skills and Expectations:Candidates should possess good communication skills, both verbally and in writing. Attention to detail is essential to avoid errors in bookings and reservations. Basic knowledge of computer systems and proficiency in using ticketing software will be advantageous. A customer-friendly attitude is crucial, as you will be engaging with clients to meet their travel needs. While experience in the travel industry is a plus, it is not mandatory; freshers are encouraged to apply. A team-oriented approach and the ability to work in a fast-paced environment are also important for this role.
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  • 0 - 5 yrs
  • 9.0 Lac/Yr
  • Mumbai
Customer Relationship Airport Ticketing Airline Operations Airport Operation Passenger Handling Airline Customer Service Ground Hostess Ground Staff Airport Representative Airport Ground Staff Airport Ground Handling Cabin Crew Ground Handling Staff Ground Operation Air Ticketing Aviation Customer Service Air Hostess Activities Activities Retail Executive Cargo Loader Ground Staff Executive Airline Ground Staff Ground Manager Air Hostess Airport Manager
We are looking for enthusiastic individuals to join our team as Airport Customer Service Associates in Mumbai. In this role, you will help passengers have a smooth and pleasant experience at the airport.
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  • 0 - 5 yrs
  • 9.0 Lac/Yr
  • Mumbai
Airport Supervisor Airline Operations Passenger Support Airport Operation Airline Customer Service Aviation Good Communication Skills Problem Solving Customer Manager Staff Management Ground Operation Ground Manager Air Ticketing Officer Air Ticketing Air Ticketing Executive Air Ticketing Staff Airport Ticketing Executive Airport Ticketing Staff Airline Ticketing Airport Ground Staff Ground Staff Airline Ground Staff Air Port Ground Staff Ground Handling
We are looking for a dedicated Airport Manager to oversee daily operations at our Mumbai airport. This role is essential for ensuring a smooth travel experience for passengers and efficient functioning of airport services.As an Airport Manager, you will be responsible for managing various airport operations. You will coordinate with airlines, ground staff, and security to ensure all flights operate on time. Ensuring health and safety protocols are followed is crucial. You will handle passenger issues, work to resolve complaints, and improve customer satisfaction. Additionally, you will monitor resources, including staff and equipment, to optimize airport efficiency. Key responsibilities include:1. **Flight Coordination**: Manage the scheduling and ground handling of flights to minimize delays and enhance passenger services.2. **Team Management**: Supervise and train airport staff, ensuring that all employees understand their roles and responsibilities for effective operation.3. **Safety and Compliance**: Implement safety regulations and ensure compliance with aviation laws and standards.4. **Customer Service**: Address passenger queries and concerns, aiming to provide a positive travel experience for everyone.To succeed in this role, you should possess strong communication and problem-solving skills. Being organized and able to work in a fast-paced environment is crucial. A background in customer service or airport operations is an advantage, but not required. Most importantly, a passion for travel and helping people is essential in this position.
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  • 0 - 5 yrs
  • 8.5 Lac/Yr
  • Hisar
Housekeeping Air Ticketing Ground Handling Airport Operation Personality Development Internal Communication Ground Management Aviation Aviation Security Ground Staff Activities Cargo Handling Airport Cargo Google API Good Communication Ground Hostess Ground Staff Airport Representative Airport Ground Staff Airport Ground Handling Cabin Crew Ground Handling Staff Ground Operation Customer Service Air Hostess Activities Activities Retail Executive Cargo Loader
We are looking for a Ground Staff Executive in Hisar, India. This role is ideal for individuals with 0 to 5 years of experience and a minimum education of 10th grade. You will play a key role in ensuring smooth operations at the airport or related facilities.Key Responsibilities:1. **Passenger Assistance**: You will help passengers with check-in procedures, baggage handling, and provide information about flights. Your friendly approach will make passengers feel welcome and informed.2. **Baggage Management**: You will ensure that all luggage is correctly tagged and loaded onto the right flights. This involves coordinating with other ground staff and ensuring timely deliveries.3. **Safety Compliance**: It is essential to follow safety regulations and protocols at all times. You will be trained on safety procedures to ensure a secure environment for both staff and passengers.4. **Customer Service**: Providing excellent customer service is vital. You will address passenger queries and resolve any issues that may arise during their journey.Required Skills and Expectations:Candidates should have strong communication skills and the ability to work as part of a team. A good physical condition is important, as the role may require standing for extended periods and handling luggage. Attention to detail and a commitment to customer satisfaction are essential to succeed in this role. Adaptability and a positive attitude will help you thrive in a fast-paced environment.
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Airport Ticketing Executive - Kolkata Freshers

Joom Vista Hospitality Services Pvt Ltd

  • Fresher
  • 2.8 Lac/Yr
  • Kolkata
Airline Operations Aviation Ground Staff Activities Passenger Handling
As an Airport Staff member in Kolkata, you will play a crucial role in ensuring smooth airport operations and assisting passengers. This is a full-time position suitable for freshers, offering an excellent opportunity to start a career in the aviation industry.**Key Responsibilities:**- **Customer Assistance**: Provide help to passengers with queries related to flight information, check-in procedures, and general airport navigation, ensuring a pleasant travel experience.- **Check-in Operations**: Assist passengers during the check-in process by verifying documents, issuing boarding passes, and handling baggage, which helps maintain efficiency at the airport.- **Airport Security Support**: Collaborate with security personnel to ensure that all safety protocols are followed, including checking passenger ID and boarding passes before entry into secured areas.- **Handling Passenger Queries**: Respond to various passenger inquiries promptly and courteously, guiding them to relevant services or areas within the airport.- **Coordination with Staff**: Work closely with other airport staff, including airline representatives and ground handlers, to ensure seamless operations and effective communication across departments.**Required Skills and Expectations:**- Strong communication skills in English and local languages to interact effectively with passengers from diverse backgrounds.- Customer service orientation with a friendly and approachable demeanor.- Ability to remain calm under pressure and handle challenging situations professionally.- Basic knowledge of airport procedures and a keen willingness to learn about the aviation industry.- Team player attitude, with a focus on collaboration and support for fellow staff members.
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Hiring Freshers || Air Ticketing Executive

Aviation Job Placement Company

  • 0 - 1 yrs
  • 7.0 Lac/Yr
  • Coimbatore
Computer Operator Passport Checking Ticketing Executive Ground Operation Man Management Air Hostess Ticket Checking Staff Customer Care Baggage Service Executive
Urgent Hiring For Air-Ticketing Interview Timing - 10am to 6pmSalary Package - 30k to 35kJob Location - CoimbatoreWork Experience - Fresher & 1 Year
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Ground Staff Fresher

Aviation Job Placement Company

  • 0 - 4 yrs
  • 6.0 Lac/Yr
  • Chennai
Computer Operator Ticketing Executive Passport Checking Man Management Ground Operation
Urgent Hiring For Ground Staff Interview Timing - 10am to 6pmSalary Package - 30k to 35kJob Location -ChennaiWork Experience - Fresher & 2 Years
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  • 0 - 1 yrs
  • 6.0 Lac/Yr
  • Chandigarh
Passport Checking Ticket Booking Ticket Checking Staff Computer Operator Ticketing Executive Ground Management
Urgent Hiring For Air-Ticketing Interview Timing - 10am to 6pmSalary Package - 30k to 35kJob Location -ChandigarhWork Experience - Fresher & 2 Years
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  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Bangalore
Air Ticketing Executive Ground Staff Ground Handling Staff Ground Operation Customer Relationship Executive Passport Checking Staff Customer Support Flight Attendant Aircraft Handling
As an Air Ticketing Executive, you will play a crucial role in ensuring smooth travel experiences for our customers. Your main responsibilities will include:- **Booking Air Tickets**: You will assist customers in selecting and booking their flights based on their travel preferences and budget, ensuring accurate flight details and fares.- **Customer Assistance**: Engage with clients to understand their travel needs, providing information about various travel options, ticket prices, and additional services.- **Processing Payments**: Handle ticket payments efficiently, ensuring all transactions are processed accurately and securely, while maintaining confidentiality.- **Managing Changes and Cancellations**: Assist customers with any changes to their travel plans, including flight changes, cancellations, and refunds, while keeping them informed of policies and procedures.- **Maintaining Records**: Properly document all transactions and communications with customers in our database, ensuring information is up-to-date and accessible.- **Collaboration with Airlines**: Coordinate with airline representatives to resolve any issues that may arise and to stay informed about the latest travel policies.To be successful in this role, candidates should have excellent communication skills and a customer-focused attitude. Experience in the travel industry is a plus but not required as we welcome freshers too. A basic understanding of computer systems and ticketing software is essential. Attention to detail and the ability to work in a fast-paced environment will be highly valued in this position. Flexibility and a willingness to learn are crucial for success.
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Air Ticketing Executive Fresher

DPSR Consultancy Solutions

  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Mumbai
Air Ticketing Executive Ground Staff Ground Handling Staff Ground Operation Customer Relationship Executive Passport Checking Staff Customer Support Flight Attendant Aircraft Handling
As an Airport Ticketing Executive, you will play a vital role in ensuring a smooth ticketing process for travelers. Your primary responsibilities will include:- **Ticket Booking**: Assist passengers with booking their flight tickets using the reservation system, ensuring that all details are correctly entered.- **Customer Service**: Provide excellent customer service to travelers by addressing their inquiries, resolving issues, and guiding them through the check-in procedures.- **Payment Processing**: Process ticket payments efficiently and accurately, ensuring that all financial transactions are completed in a timely manner.- **Manage Documentation**: Handle the necessary travel documentation, including issuing boarding passes and maintaining records of ticket sales and cancellations.- **Coordination with Airlines**: Liaise with various airlines to stay updated on flight schedules, availability, and any changes that may affect passenger travel plans.- **Problem Resolution**: Quickly and effectively address any ticketing issues that arise, including changes to flight itineraries or passenger requests.To succeed in this role, candidates should possess strong communication skills and a friendly demeanor to interact with customers effectively. Attention to detail is crucial for accurately handling ticketing information and payments. Familiarity with computerized reservation systems will be an advantage, but training will be provided to candidates with the right attitude. Individuals should also be adaptable, as they may need to manage stressful situations while assisting a diverse range of travelers. A commitment to providing exceptional service in a fast-paced environment is essential.
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Freshers For Ground Staff - Hyderabad

DPSR Consultancy Solutions

  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Hyderabad
Ground Staff Ground Staff Executive Ground Operations Staff Air Ticketing Executive Customer Relationship Executive Customer Relationship Officer Airport Passenger Service Associate Passport Checking Officer Ticket Checking Staff Ticket Support Executive Cabin Crew Air Cargo Air Hostess Ground Hostess Flight Attendant
We are seeking enthusiastic individuals for the role of Ground Staff in Hyderabad. This position is suitable for candidates with experience ranging from 0 to 6 years, and a minimum education of 12th pass is required. The job is full-time and will be based in the office. **Key Responsibilities:**- **Passenger Assistance:** Help passengers with check-in, boarding, and baggage handling, ensuring a smooth and pleasant travel experience. - **Ticketing Support:** Assist with ticket requests and confirmations, providing accurate information to customers regarding flight details and services.- **Baggage Services:** Manage the handling and transportation of luggage, ensuring it is loaded and unloaded safely and efficiently.- **Information Services:** Provide clear and timely information to passengers about flight schedules, delays, and any other inquiries, enhancing customer satisfaction.- **Safety and Security Compliance:** Adhere to safety regulations and security protocols to maintain a safe environment for passengers and staff.**Required Skills and Expectations:**Candidates should possess strong communication and interpersonal skills to interact with passengers effectively. A customer-centric attitude is essential to provide excellent service. Being organized and detail-oriented is crucial for managing tasks accurately. Basic knowledge of flight operations and airport procedures is beneficial, although not mandatory. Ability to work in a team and handle high-pressure situations is expected. Flexibility in work hours, including weekends and holidays, is important to meet operational demands.
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  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Coimbatore
Ground Staff Ground Operations Staff Airport Executive Airport Representative Airport Manager Air Ticketing Executive Airport Guest Relationship Executive Passport Checking Officer Cabin Crew Cabin Attendant
As a Ground Staff member, you will play a crucial role in ensuring the efficient operation of airport services. Your responsibilities will include:- **Customer Service:** Assist passengers with check-in procedures, baggage tagging, and flight information, ensuring a smooth experience for all travelers.- **Baggage Handling:** Safely manage and transport passenger baggage, both at check-in and upon arrival, ensuring that all bags are correctly loaded and unloaded.- **Flight Coordination:** Work closely with flight operations to help board passengers on time, manage seating arrangements, and provide updates about flight schedules and departures.- **Safety Compliance:** Ensure that all safety protocols and regulations are followed, maintaining a secure environment for both passengers and staff.- **Issue Resolution:** Address any passenger concerns or complaints efficiently and politely, seeking to resolve issues quickly and effectively.To excel in this role, candidates should possess the following skills:- **Strong Communication Skills:** You must communicate clearly and effectively with passengers, team members, and airline personnel.- **Customer-Focused Attitude:** A friendly demeanor and willingness to assist passengers is essential.- **Attention to Detail:** Thoroughness in handling tasks will help maintain safety and security.- **Team Player:** Ability to work collaboratively with colleagues to support the overall operations of the airport.- **Adaptability:** Be flexible in a fast-paced environment, ready to handle various tasks as they arise.This position is suitable for individuals with 0 to 6 years of experience and requires at least a 12th-grade education. Full-time hours are expected.
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  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Hyderabad
Ground Staff Ground Operations Staff Airport Executive Airport Representative Airport Manager Air Ticketing Executive Airport Guest Relationship Executive Passport Checking Officer Cabin Crew Cabin Attendant
We are looking for dedicated Airport Ground Staff to join our team in Hyderabad. This role is open to candidates with 0 to 6 years of experience and requires a 12th-grade education. The position is full-time and will be based at the airport.**Key Responsibilities:**- **Check-in Assistance**: Help passengers with the check-in process, ensuring they receive their boarding passes and luggage tags efficiently.- **Baggage Handling**: Safely manage passengers' luggage, ensuring it is loaded and unloaded from aircraft correctly to avoid damage or loss.- **Customer Service**: Provide excellent support to passengers by answering questions, addressing concerns, and assisting with any special requests during their airport experience.- **Boarding Support**: Oversee the boarding process by checking tickets and ensuring passengers board the aircraft in an organized manner.- **Ground Operations Coordination**: Work closely with various teams, including flight crews and security, to facilitate smooth airport operations.**Required Skills and Expectations:**Ideal candidates should possess strong communication skills to interact effectively with passengers. A friendly and approachable demeanor is crucial for providing exceptional customer service. Attention to detail is necessary for ensuring accurate baggage handling and compliance with airline policies. The ability to work under pressure in a fast-paced environment is essential, as the airport setting can be hectic. A team-oriented approach is important, as ground staff often collaborate with different departments to ensure a seamless travel experience for passengers. Candidates should also be able to work flexible shifts, including weekends and holidays, to accommodate flight schedules.
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  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Nagpur
Ground Staff Ground Operations Staff Airport Executive Airport Representative Airport Manager Air Ticketing Executive Airport Guest Relationship Executive Passport Checking Officer Cabin Crew Cabin Attendant
We are looking for dedicated Airport Ground Staff to join our team in Nagpur. This position is suitable for individuals with 0 to 6 years of experience and requires at least a completion of 12th grade. **Key Responsibilities:**- **Passenger Assistance:** Help passengers with check-in, boarding, and disembarking procedures, ensuring a smooth and efficient travel experience.- **Baggage Handling:** Manage the loading and unloading of luggage, ensuring all bags are handled safely and delivered to the correct destinations.- **Ticketing Support:** Assist passengers with ticketing queries and provide information regarding flight schedules, gate changes, and other travel-related inquiries.- **Customer Service:** Provide excellent customer service by addressing passenger concerns, complaints, and feedback in a professional manner.- **Safety Compliance:** Follow all safety regulations and procedures to ensure the security of passengers and the airport environment.Required skills and expectations include:- **Communication Skills:** Strong verbal communication skills are essential for interacting with passengers and team members effectively.- **Teamwork:** Ability to work well in a team-oriented environment, supporting colleagues to achieve common goals.- **Problem-Solving Skills:** Quick thinking and the ability to resolve issues as they arise, maintaining a positive experience for passengers.- **Attention to Detail:** A careful approach in handling baggage and following procedures to ensure accuracy and safety.- **Flexibility:** Willingness to work in shifts, including weekends and holidays, to meet the operational needs of the airport.
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  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Bikaner
Air Charter Operation Air Ticketing Aviation Customer Service Aviation Security Ground Staff Activities Ground Handling Airport Ground Handling Hard Working Airport Cargo Ground Operation Grooming Basic Computer Skills Airport Operation Internal Communication Good Communication Cargo Handling Airline Operations
We are looking for an enthusiastic Airport Operations Executive to join our team in Bikaner, India. This full-time position is ideal for candidates with 0 to 6 years of experience, and a 12th-grade education is required.As an Airport Operations Executive, you will play a key role in ensuring smooth airport operations. You will be responsible for coordinating flights, managing passenger services, and ensuring compliance with safety regulations.Key responsibilities include:1. **Flight Coordination**: You will assist in managing flight schedules, ensuring that all information is accurate and timely for both passengers and airline staff.2. **Passenger Services**: You will help address passenger inquiries, assist with check-in and boarding processes, and ensure they have a pleasant travel experience.3. **Safety Compliance**: Your role will involve monitoring that all safety procedures are followed in accordance with airport regulations, ensuring a secure environment for everyone.4. **Communication**: You will maintain strong communication with various departments and stakeholders, including airlines and ground services, to facilitate effective operations.To succeed in this role, you should have excellent communication skills and a passion for customer service. Attention to detail and the ability to work well under pressure are essential in this fast-paced environment. Teamwork and adaptability will help you thrive while working alongside diverse groups of individuals. You should also be willing to learn and grow within the aviation industry.
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  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Jodhpur
Air Charter Operation Air Ticketing Aviation Customer Service Aviation Security Ground Staff Activities Ground Handling Airport Ground Handling Hard Working Airport Cargo Ground Operation Grooming Basic Computer Skills Housekeeping Airport Operation Internal Communication Good Communication Cargo Handling Personality Development Airline Operations
The Airport Operations Executive will ensure smooth functioning of daily airport activities in Jodhpur. This role requires attention to detail and strong communication skills to manage various operational tasks efficiently.Key Responsibilities:1. **Passenger Assistance**: Provide excellent customer service by assisting passengers with check-in processes, boarding, and luggage handling. Ensuring a positive travel experience is crucial.2. **Flight Coordination**: Monitor flight schedules, departures, and arrivals. Communicate with relevant departments to ensure timely updates and address any irregularities.3. **Safety Compliance**: Adhere to airport safety regulations and protocols. Ensure that all activities are conducted in accordance with safety standards to maintain passenger security.4. **Problem Resolution**: Address and resolve passenger complaints or issues effectively. Maintaining a calm and professional demeanor during challenging situations is essential.5. **Team Collaboration**: Work closely with various teams, including ground staff, security, and airline personnel, to facilitate efficient operations. Good teamwork is key to creating a coordinated work environment.Required Skills and Expectations:Candidates should possess a minimum of a 12th-grade education. Freshers and those with up to six years of relevant experience are welcome to apply. Strong communication skills, both verbal and written, are essential for interacting with passengers and staff. Applicants must demonstrate a commitment to excellent customer service and possess a keen ability to multitask in a fast-paced environment. Time management, reliability, and adaptability are critical qualities needed for success in this role.
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  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Jaipur
Air Ticketing Aviation Customer Service Aviation Security Ground Staff Activities Ground Handling Airport Ground Handling Hard Working Airport Cargo Ground Operation Grooming Basic Computer Skills Housekeeping Airport Operation Internal Communication Good Communication Cargo Handling Personality Development Airline Operations Airport Ramp
As an Airport Operations Executive, you will play a crucial role in ensuring smooth and efficient airport operations. You will work closely with various teams to provide excellent service to passengers and maintain safety and security standards.**Key Responsibilities:**- **Passenger Assistance:** Greet and assist passengers with check-in, boarding, and any inquiries they may have, ensuring they have a pleasant experience at the airport.- **Baggage Handling:** Monitor baggage loading and unloading operations to ensure the safe handling of passengers' luggage, minimizing loss or damage.- **Safety Compliance:** Follow all safety regulations and procedures, supporting a safe environment for passengers, staff, and aircraft operations.- **Coordination with Airlines:** Communicate and coordinate with airline staff to facilitate timely departures and arrivals, ensuring seamless operations.- **Problem Solving:** Address and resolve any operational issues that arise during airport operations, providing prompt and effective solutions.- **Reporting:** Document incidents and operational issues, maintaining records that help improve future airport operations.**Required Skills and Expectations:**Candidates should possess strong communication skills to interact with passengers and team members effectively. Attention to detail is essential to manage operations smoothly and ensure compliance with safety standards. A positive attitude and a customer-service mindset are important for creating a welcoming atmosphere. Technical skills using airport systems and software will be beneficial. Previous experience in a related field is preferred but not mandatory; fresh graduates are encouraged to apply. Adaptability and the ability to work under pressure in a fast-paced environment are also vital.
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  • Fresher
  • 4.8 Lac/Yr
  • Lucknow
Air Ticketing Airport Operation Ground Management Ground Handling
We are looking for a Ground Staff Executive in Chaudhary Charan Singh International Airport Lucknow. This role is ideal for freshers who have completed their 12th grade. You will be part of a dynamic team, working directly in an office setting.Contact-9643128230As a Ground Staff Executive, you will have key responsibilities that include:1. **Customer Service**: Assist passengers with check-in procedures, baggage handling, and boarding. You will provide support to ensure a smooth and pleasant travel experience.2. **Operational Support**: Participate in daily ground operations by coordinating with various departments. This includes ensuring that all procedures are followed for safety and efficiency.3. **Problem Solving**: Address any passenger concerns or issues that arise at the airport. You will work to find solutions quickly and efficiently to maintain customer satisfaction.4. **Documentation**: Handle necessary paperwork and reports related to flight operations and passenger services. Accuracy is crucial to maintain proper records.Candidates should have excellent communication skills, both verbal and written, to interact effectively with passengers and team members. A friendly and approachable manner is essential to provide outstanding customer service. Attention to detail and the ability to work in a fast-paced environment are also important. If you are enthusiastic about the aviation industry and eager to start a career as a Ground Staff Executive, we encourage you to apply.
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  • Fresher
  • 7.0 Lac/Yr
  • Ranchi
Customer Relationship Air Ticketing Ticket Booking
We are seeking a detail-oriented Airport Ticketing Executive to manage ticketing processes at our Ranchi location. This entry-level position is ideal for fresh graduates who want to begin their careers in the travel industry.Key Responsibilities:1. **Ticket Reservations**: You will assist customers by providing information about flights and helping them book airline tickets effectively.2. **Customer Service**: Engage with travelers to understand their needs, answer queries, and resolve issues, ensuring a pleasant experience for all passengers.3. **Documentation Handling**: Maintain accurate records of ticket sales and customer information, ensuring all documents are processed correctly.4. **Payment Processing**: Handle payments and provide receipts, ensuring all financial transactions are completed securely and efficiently.5. **Coordination with Airlines**: Collaborate with various airlines to stay updated on flight schedules, fare changes, and availability, ensuring accurate and timely ticketing.Required Skills and Expectations:We expect candidates to have good communication skills to interact effectively with customers and team members. A basic understanding of computers and ticketing systems is essential, and the ability to work under pressure will be vital. A positive attitude, a willingness to learn, and strong attention to detail are also important for successfully performing in this role. Freshers are encouraged to apply, as we are looking for enthusiastic individuals ready to embark on a fulfilling career in the travel industry.
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  • 0 - 1 yrs
  • 7.0 Lac/Yr
  • Kolkata
Air Ticketing Aviation Holiday Packages Hotel Booking Ticket Booking Basic Computer Skills
We are looking for a dedicated Airport Ticketing Agent in Kolkata to help passengers with ticket sales and travel arrangements. This full-time position is ideal for those who are motivated and have a passion for customer service. No prior experience is required, making it suitable for freshers.Key Responsibilities:- **Ticket Sales:** Assist passengers in purchasing tickets for flights, ensuring they understand their options and fees.- **Customer Assistance:** Provide excellent customer service by answering questions, helping with check-ins, and resolving any issues that may arise.- **Documentation Management:** Handle necessary travel documents and ensure all information is accurate and up to date.- **System Updates:** Input and update passenger information in the airline systems as required, ensuring accuracy to avoid complications.- **Conflict Resolution:** Address any customer complaints and work to resolve them effectively, maintaining a positive experience for travelers.Required Skills and Expectations:Candidates should possess strong communication skills and be comfortable interacting with diverse customers. Attention to detail is crucial, especially when managing flight schedules and passenger data. Basic computer skills are necessary for entering data into booking systems. Our ideal candidate is friendly, patient, and capable of working in a fast-paced environment, demonstrating a willingness to learn and grow in the aviation field. Reliability and punctuality are key traits to help maintain smooth airport operations.
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  • 0 - 1 yrs
  • 7.5 Lac/Yr
  • Bhubaneswar
Airport Supervisor Airline Operations Airport Operation Aviation Problem Solving Customer Manager Staff Management Passenger Support Ground Operation Airline Customer Service Ground Manager Good Communication Skills
We are looking for an Airport Supervisor in Bhubaneswar, India. This role is suitable for candidates with 0 to 1 year of experience and a minimum education level of 10th pass. You will manage daily airport operations and ensure a smooth experience for passengers and staff.Key Responsibilities:- Oversee Operations: Coordinate and supervise various airport functions, including check-in, boarding, and security. Ensure all operations comply with safety protocols and standards.- Staff Management: Lead and support airport staff, providing training and guidance as needed. Maintain a positive work environment and encourage teamwork.- Customer Service: Address passenger inquiries and resolve any issues promptly. Ensure that all travelers have a pleasant experience at the airport.- Monitor Compliance: Ensure adherence to airport regulations and policies. Conduct regular inspections to identify and rectify any compliance issues.- Report Generation: Prepare and maintain operational reports. Analyze data to improve efficiency and provide insights for better service.Required Skills and Expectations:Candidates must possess strong communication and interpersonal skills to interact effectively with staff and passengers. Attention to detail is vital for ensuring compliance with safety regulations. The ability to work under pressure in a fast-paced environment is essential. A proactive approach to problem-solving and a willingness to learn are crucial for success in this role. The candidate should demonstrate reliability, punctuality, and a commitment to maintaining a high standard of service.
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  • 0 - 4 yrs
  • 6.5 Lac/Yr
  • Chandigarh
Ground Staff Airport Ticketing Airline Ground Staff
We are seeking an Airport Executive to join our team in Chandigarh. This position is ideal for individuals who are passionate about customer service and the aviation industry, with experience ranging from fresh graduates to those with a few years of experience.**Key Responsibilities:**- **Customer Service:** Greet and assist passengers at various points in the airport, ensuring a positive travel experience.- **Check-In Procedures:** Help travelers with the check-in process, including issuing boarding passes and managing baggage.- **Flight Information:** Provide accurate flight information and updates to passengers, ensuring they are informed and ready for their journeys.- **Issue Resolution:** Address any concerns or issues passengers may have, ensuring timely and efficient solutions.- **Collaboration:** Work with airline staff and other airport personnel to ensure smooth operations and coordination throughout the airport.**Required Skills and Expectations:**- **Communication Skills:** Strong verbal communication skills are essential for interacting with passengers and colleagues effectively.- **Interpersonal Skills:** Ability to work well with diverse individuals, showing patience and understanding in various situations.- **Problem-Solving Abilities:** Capable of thinking quickly and handling unexpected circumstances with a calm demeanor.- **Attention to Detail:** Must pay close attention to details to avoid errors during check-in and boarding processes.- **Team Player:** Must be able to work well within a team and contribute to a cooperative work environment.- **Flexibility:** Willingness to work in shifts, including weekends and holidays, to meet the demands of airport operations.
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  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Indore
Aircraft Maintenance Airline Operations Airport Operation Aviation Hospitality Aviation Security Ground Staff Activities Interpersonal Skills Ground Handling Cargo Handling Air Traffic Control Passenger Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management Airline Executive Boarding Pass Associate Boarding Pass Checking Air Ticketing Airport Ticketing Customer Care Passport Checking
As a Boarding Pass Executive, you will play a vital role in ensuring smooth operations at our boarding area. Your primary responsibility will be to facilitate passenger boarding processes efficiently and effectively.**Key Responsibilities:**- **Passenger Check-in Assistance:** Help passengers with the check-in process, ensuring they receive their boarding passes promptly.- **Document Verification:** Verify passenger identification and travel documents to ensure compliance with regulations before boarding.- **Boarding Process Management:** Coordinate the boarding of passengers according to the flight schedule, ensuring a timely and organized process.- **Customer Support:** Address passenger inquiries and resolve issues related to boarding, making their experience as pleasant as possible.- **Collaboration with Staff:** Work closely with flight crew and other airport staff to communicate boarding status and handle any operational challenges.- **Notification of Delays:** Inform passengers about any delays or changes in boarding times, ensuring they are kept updated throughout the process.To succeed in this role, you should have strong communication skills to interact with passengers effectively. Attention to detail is crucial for accurate document checks. A customer-oriented attitude is essential, as you will be assisting travelers throughout their boarding experience. Being a team player is important, as you will collaborate with various airport personnel. Basic computer skills are necessary, as you may need to operate check-in systems and update passenger information. Prior experience in customer service or the travel industry is a plus but not mandatory.
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  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Gwalior
Aircraft Maintenance Airline Operations Airport Operation Aviation Hospitality Aviation Security Ground Staff Activities Interpersonal Skills Ground Handling Cargo Handling Air Traffic Control Passenger Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management Airline Executive Boarding Pass Associate Boarding Pass Checking Air Ticketing Airport Ticketing Customer Care Passport Checking
As a Boarding Pass Executive in Gwalior, you will play a vital role in ensuring a smooth travel experience for passengers. This entry-level position is ideal for individuals with a passion for customer service and an interest in the aviation industry.Key Responsibilities:1. **Check-In Support**: Assist passengers during the check-in process by providing clear instructions and ensuring that all necessary information is gathered promptly.2. **Issuing Boarding Passes**: Generate and distribute boarding passes, verifying passenger details to confirm that all information is accurate before finalizing.3. **Customer Assistance**: Address passenger inquiries related to boarding passes and travel documents, providing friendly and efficient support to enhance their experience.4. **Collaboration with Other Departments**: Work alongside team members in various departments to ensure that all boarding procedures run smoothly and any issues are promptly dealt with.5. **Documentation Management**: Ensure that all passenger documents are handled carefully, maintaining a high level of accuracy and confidentiality throughout the process.Required Skills and Expectations:Applicants must have completed their 12th grade and should be able to communicate clearly in English and Hindi. A customer-first attitude is essential, along with the ability to work effectively in a team. Strong organizational skills and attention to detail are important for ensuring accurate information handling. Familiarity with computer systems and a willingness to learn in a fast-paced environment will help you succeed in this role.
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  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Lucknow
Aircraft Maintenance Airline Operations Airport Operation Aviation Hospitality Aviation Security Ground Staff Activities Interpersonal Skills Ground Handling Cargo Handling Air Traffic Control Passenger Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management Airline Executive Boarding Pass Associate Boarding Pass Checking Air Ticketing Airport Ticketing Customer Care Passport Checking
We are seeking a Boarding Pass Executive to join our team in Lucknow. This role is ideal for individuals who are eager to start their careers in the travel and hospitality industry.Key Responsibilities:- **Issuing Boarding Passes:** You will assist passengers by providing them with their boarding passes and ensuring that all information is accurate. This includes verifying travel documents and helping with any questions they may have.- **Customer Service:** Providing excellent customer service is essential. You will be the first point of contact for travelers.
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  • 0 - 3 yrs
  • 6.0 Lac/Yr
  • Kolkata
Airport Ticketing Aviation Airline Operations Hospitality Customer Service Aviation Security Ground Staff Activities Cargo Handling Personality Development Basic Computer Skills
Airport Ground Staff Hiring - KolkataWe Are Hiring!Join our team as an Airport Ground Staff at Netaji Subhas Chandra Bose International Airport, Kolkata.Job DetailsPosition: Airport Ground StaffJob Type: Full-TimeJob Location: Netaji Subhas Chandra Bose International Airport, KolkataWorking Hours: 8 Hours per DayWorking Days: 5 Days per WeekSalaryAnnual Salary:
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  • Fresher
  • 4.0 Lac/Yr
  • Koloriang
Customer Relationship Passenger Handling Airport Ticketing Airport Operation
As an Airport Customer Service Associate, you will be the first point of contact for passengers, ensuring a pleasant and efficient travel experience. Your role involves helping customers with check-in, ticketing, and other inquiries at the airport in Koloriang, India.Key Responsibilities:1. **Customer Assistance**: Greet passengers and assist them with check-in procedures, baggage handling, and boarding processes to ensure they have a smooth journey.2. **Information Delivery**: Provide accurate information about flight schedules, airport facilities, and services available to passengers, helping them navigate the airport effectively.3. **Problem Resolution**: Address any issues or concerns raised by customers, collaborating with other staff to find quick and satisfactory solutions.4. **Ticketing Support**: Help passengers with ticket purchases, changes, and cancellations, ensuring they understand the company policies and procedures.5. **Safety and Security Compliance**: Follow safety and security protocols while assisting customers and maintaining a secure environment within the airport.Required Skills and Expectations:To succeed in this role, candidates must exhibit strong communication skills and a friendly demeanor, making every interaction pleasant. Basic computer skills are necessary for handling electronic systems used in ticketing and information management. A willingness to work in a fast-paced environment and adaptability to changing situations are vital. Candidates must be reliable, punctual, and able to collaborate with team members to enhance overall customer service at the airport. Freshers are encouraged to apply, as on-the-job training will be provided.
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  • 0 - 1 yrs
  • 3.8 Lac/Yr
  • Kolkata
Customer Relationship Airport Ticketing Airport Operation Airline Operations Airline Customer Service Passenger Handling
Airport Operations Executive - KolkataLocation: Kolkata, West BengalJob Type: Full-TimeDepartment: Airport Customer ServiceJob DescriptionWe are seeking enthusiastic, customer-focused, and professional individuals to join our team as Airport Customer Service Associates. The role involves assisting passengers throughout their airport journey, ensuring a smooth travel experience, and maintaining high standards of customer service.Key ResponsibilitiesWelcome and assist passengers at the airport terminal.Provide information regarding flights, boarding gates, and airport facilities.Support check-in and boarding procedures.Verify passenger travel documents when required.Handle customer inquiries and resolve concerns professionally.Assist passengers with baggage-related queries.Provide special assistance to elderly passengers, families, and travelers with special needs.Coordinate with airline and airport teams to ensure efficient passenger service.Maintain compliance with airport safety, security, and customer service standards.Eligibility CriteriaMinimum Qualification: Higher Secondary (10+2) Pass.Graduates are encouraged to apply.Good communication skills in English and Hindi.Basic computer knowledge.Strong interpersonal and customer service skills.Ability to work in rotational shifts.Gender Male & Female Candidates Can ApplySalary Package Annual Salary: 2.75 Lakh - 3.75 Lakh Per Annum(Based on qualifications, skills, interview performance, and experience)Required SkillsExcellent communication skillsCustomer service orientationPositive attitude and professional appearanceTeamwork and coordinationProblem-solving abilityTime management skillsCareer GrowthCustomer Service Associate Senior Customer Service Associate Passenger Service Executive Airport Operations Executive Airport Duty ManagerJoin the aviation industry and help create a seamless and memorable travel experience for passengers while building a rewarding career in airport operations and customer service.
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  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Bangalore
Ground Staff Ground Handling Staff Ground Operations Staff Ground Hostess Customer Relation Officer Passport Checking Staff Air Ticketing Executive Cabin Crew
As an Airport Ground Staff member in Bangalore, your role is crucial in ensuring smooth operations and excellent customer service at the airport. You will be responsible for supporting various functions that keep the airport running efficiently.**Key Responsibilities:**- **Customer Assistance:** Provide help to passengers during check-in, security checks, and boarding, ensuring a pleasant travel experience.- **Baggage Handling:** Safely load and unload passengers' luggage, ensuring that all bags reach their destinations without damage.- **Check-in Procedures:** Assist with the check-in process by verifying travel documents and issuing boarding passes, making the process quick and efficient.- **Airport Operations Support:** Collaborate with team members to manage airport operations, including monitoring flight schedules and communicating with pilots and crew.- **Safety and Security Checks:** Conduct safety checks as needed to ensure compliance with airport protocols and regulations, maintaining a safe environment for all.**Required Skills and Expectations:**Candidates should have a minimum of a 12th-grade education and be open to working full-time in an office environment. Strong communication skills are essential to interact with passengers and team members. A friendly and professional attitude is crucial for providing excellent customer service. You should be a team player, able to work in a fast-paced environment, and be detail-oriented to handle various tasks accurately. Flexibility in working hours is also important, as airport operations run around the clock.
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  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Indore
Ground Staff Ground Handling Staff Ground Operations Staff Ground Hostess Customer Relation Officer Passport Checking Staff Air Ticketing Executive Front Desk Executive Cabin Crew Flight Attendant
As a Ground Staff member, you will play a crucial role in ensuring smooth airport operations and excellent customer service. You will be responsible for various tasks, and your attention to detail is important in this role.**Key Responsibilities:**- **Passenger Check-in Assistance:** Help passengers with the check-in process by verifying identification, managing boarding passes, and ensuring a seamless experience.- **Baggage Handling:** Oversee the loading and unloading of luggage, ensuring bags are handled with care and delivered to the right flights.- **Customer Service:** Provide helpful assistance to passengers at various points, addressing their inquiries and resolving any issues with professionalism.- **Safety and Security Checks:** Conduct necessary safety inspections and security protocols to maintain a safe airport environment.- **Coordination with Crew:** Work closely with airline crew members to ensure timely departures and arrivals, maintaining clear communication throughout.**Required Skills and Expectations:**- Must have completed at least 12th grade and possess good communication skills to interact effectively with passengers and team members.- Ability to work in a fast-paced environment and handle multiple tasks simultaneously while maintaining attention to detail.- Strong problem-solving skills to quickly assist passengers with any issues that arise.- Willingness to work flexible hours, including weekends and holidays, as this is a full-time position.- A positive attitude and a commitment to providing excellent customer service are essential. This role is ideal for individuals with up to six years of experience who are eager to start their career in the aviation industry.
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  • 0 - 6 yrs
  • 9.0 Lac/Yr
  • Mangalore
Air Ticketing Executive Ground Staff Ground Operation Cabin Crew Airport Manager Air Hostess Flight Attendant Admin Accounts Administrative Executive Air Cargo Aircraft Maintenance
As an Air Ticketing Executive, you will be responsible for facilitating flight bookings and providing excellent customer service. You will work in an office environment in Mangalore, engaging directly with customers and travel agents to ensure smooth travel arrangements.**Key Responsibilities:**- **Flight Reservations:** Handle customer inquiries and assist with booking air tickets according to their travel preferences and schedules, ensuring accurate and timely reservations.- **Ticketing Support:** Manage the issuance of tickets, including changes and cancellations, needing attention to details to avoid errors and provide a smooth travel experience.- **Customer Interactions:** Provide assistance to customers over the phone or in-person, addressing questions, solving issues, and ensuring satisfaction with the services provided.- **Fare Quoting:** Research and provide information on flight fares, promotions, and availability, ensuring customers receive competitive pricing for their travel plans.- **Documentation Management:** Maintain and organize records of bookings, ticketing transactions, and customer communications for future reference and compliance.**Required Skills and Expectations:**Candidates should have strong communication skills, enabling them to interact effectively with clients. Basic computer proficiency is essential, as you will be using booking software. Attention to detail is crucial to prevent booking errors. A positive attitude towards customer service will help build trust and rapport with clients. This role is open to individuals with 0 to 6 years of experience, making it an excellent opportunity for both freshers and seasoned professionals looking to expand their careers in the travel industry.
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Hiring For 12th Pass Freshers - Air Ticketing Executive

Aviindia Institute of Aviation and Hospitality Management

  • 0 - 1 yrs
  • 8.0 Lac/Yr
  • Kolkata
Air Ticketing Airport Ground Staff
As an Airline Domestic Ticketing Executive based in Kolkata, you will play a vital role in ensuring smooth ticketing and customer service for domestic flights. Your responsibilities will include:- **Ticket Booking**: Assist customers with booking domestic flight tickets by entering details accurately into the reservation system, ensuring all information is correct to avoid any travel issues.- **Customer Support**: Provide excellent customer service by addressing queries and concerns related to ticketing, such as pricing, availability, and travel regulations, ensuring a pleasant experience for the traveler.- **Payment Processing**: Handle payment transactions efficiently, including accepting cash or card payments, and issue tickets promptly after payment confirmation to facilitate smooth travel.- **Cancellation and Amendments**: Process ticket cancellations and amendments while following airline policies and procedures, helping customers manage their travel plans according to their needs.- **Coordination with Airlines**: Liaise with various airlines to obtain updated information on flight schedules, fares, and other services, ensuring that customers are well-informed.- **Documentation**: Maintain accurate records of all transactions and communications to ensure compliance and provide support for any queries in the future.To succeed in this role, you should have good communication skills and a friendly demeanor to interact effectively with customers. Basic knowledge of ticketing systems and a desire to learn about the airline industry will be beneficial. Attention to detail and the ability to work in a fast-paced environment are essential for ensuring customer satisfaction.
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Air Ticketing Agent Fresher

Aviindia Institute of Aviation and Hospitality Management

  • 0 - 1 yrs
  • 8.5 Lac/Yr
  • Kolkata
Airport Ground Staff Air Ticketing
As an Airport Ticketing Agent, you will play a crucial role in ensuring a smooth travel experience for passengers. Your main responsibilities will include:- **Issuing Tickets**: You will be responsible for selling and issuing tickets to travelers, ensuring all necessary details are accurate.- **Providing Information**: You will assist passengers by providing information about flight schedules, destinations, and airline services.- **Handling Reservations**: Your duties will include making and managing flight reservations for customers as per their travel needs.- **Check-in Assistance**: You will support passengers during the check-in process, helping them with baggage check, seat selection, and boarding passes.- **Resolving Issues**: You will address customers queries and resolve issues related to booking changes, cancellations, or delays.- **Maintaining Records**: Ensuring that accurate records of ticket sales and passenger information are maintained is essential for your role.To be successful in this position, the following skills and qualifications are important:- **Communication Skills**: You should possess excellent verbal and written communication skills to interact with customers effectively.- **Customer Service Orientation**: Providing high-quality customer service is key, as you will handle inquiries and assist travelers with various needs.- **Attention to Detail**: You must pay attention to details to ensure accuracy in ticketing and customer information.- **Teamwork**: Being able to work cooperatively with colleagues in a fast-paced environment is essential.- **Basic Computer Skills**: Familiarity with computer systems and software related to ticketing and reservations is beneficial.This is a full-time position based in an office in Kolkata, suitable for individuals with a minimum educational qualification of 12th pass, with or without prior experience.
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Freshers For Airport Guest Relationship Executive - Kolkata

Aviindia Institute of Aviation and Hospitality Management

  • 0 - 1 yrs
  • 8.5 Lac/Yr
  • Kolkata
Air Ticketing Reservation Ground Staff Air Ticketing Aviation
As an Airport Guest Relationship Executive, you will play a vital role in ensuring a pleasant experience for travelers at the airport. Your primary responsibilities include the following:- **Customer Assistance:** Greet and assist guests with their inquiries, providing them with information about flights, airport facilities, and services.- **Check-In Support:** Help passengers during the check-in process, ensuring they are aware of required documentation and procedures to avoid any delays.- **Handling Complaints:** Address and resolve any guest complaints or concerns calmly and efficiently, ensuring customer satisfaction.- **Providing Information:** Act as a point of contact for guests, offering guidance on airport amenities, transportation options, and local attractions to enhance their experience.- **Coordination with Airlines:** Collaborate with airlines to relay important passenger information and assist with any special requests or needs.To succeed in this role, candidates should possess strong communication skills and a friendly demeanor to engage effectively with guests from diverse backgrounds. A basic understanding of the airport environment and travel procedures can be advantageous. Flexibility to work in a fast-paced and dynamic environment is essential, along with the ability to handle stressful situations gracefully. Candidates should be proactive, present a positive attitude, and work well as part of a team, demonstrating a commitment to delivering exceptional customer service.
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