Ticketing Agent Jobs

We are looking for an Air Ticketing Associate to join our team in Jaipur. This is a full-time position suitable for candidates with 0 to 5 years of experience. The ideal candidate should have completed at least the 10th grade.nnIn this role, you will be responsible for booking air tickets, providing excellent customer service, and assisting clients with any travel inquiries. You will need to handle reservations efficiently and ensure that all ticketing processes run smoothly.nnKey responsibilities include:nn- Booking Air Tickets: You will assist customers in selecting flight options, checking availability, and finalizing their ticket purchases.n- Customer Service: Providing support and information to clients about flights, travel itineraries, and any changes in schedules is essential. You will be their point of contact for any travel-related questions.n- Handling Reservations: Keeping track of bookings, managing changes or cancellations, and ensuring that all information is accurately entered into the system will be part of your daily tasks.nnTo succeed in this role, you should have strong communication skills, attention to detail, and proficiency in handling customer requests. A good understanding of travel industry practices and the ability to work effectively in a team will also be vital. You should be reliable and dedicated to providing a high standard of service to our customers.

As an Air Ticketing Executive, you will play a crucial role in the travel industry by assisting customers with their air travel needs. Your main responsibility will be to ensure a smooth ticketing process and provide exceptional service to clients. Key Responsibilities:- Flight Booking: You will assist customers in booking flights by understanding their travel preferences and providing suitable options. This includes checking availability, pricing, and confirming reservations.- Ticket Issuance: Once bookings are confirmed, you will be responsible for issuing tickets accurately. Ensuring that all details are correct is essential to avoid any complications for travelers. - Customer Support: You will address inquiries related to flight schedules, changes, and cancellations. Providing timely and helpful responses is key to ensuring customer satisfaction.- Documentation Management: You will handle the necessary documentation for ticketing, ensuring compliance with airline regulations and company policies.- Coordination with Airlines: Regular communication with airlines is vital to stay updated on flight changes, promotions, and booking policies to provide customers with the most current information.Required Skills and Expectations:Candidates should possess strong communication skills, both verbal and written, to effectively interact with customers and airline representatives. Attention to detail is essential to avoid errors in bookings and documentation. A keen ability to work in a fast-paced environment and solve problems swiftly will enhance customer interactions. Familiarity with ticketing systems or prior experience in travel and tourism could be beneficial, but is not mandatory. A willingness to learn and adapt is crucial for success in this role.

SHARE YOUR RESUME 8282965559nJoin our team in Samastipur, Bihar as an Air Ticketing Agent, where your primary role will focus on assisting customers with their travel needs, including booking flights and providing information about airline services.nnKey Responsibilities:nn1. Flight Booking: Assist customers in selecting and booking flights based on their preferences and requirements. This includes understanding client schedules and offering suitable options.nn2. Customer Service: Provide exceptional service to clients by answering queries regarding travel details, airline policies, baggage requirements, and other relevant information.nn3. Documentation: Ensure all booking-related documentation is accurate and complete, including ticket details and customer information, to prevent issues during travel.nn4. Problem Solving: Address and resolve customer concerns or changes related to tickets, including cancellations or rescheduling, promptly and effectively.nn5. Collaboration: Work closely with airlines and other travel service providers to ensure smooth operations and best service delivery.nnRequired Skills and Expectations:nnCandidates should possess a minimum educational qualification of 10th pass and be comfortable working in an office environment. Strong communication skills are essential for interacting with customers, while attention to detail is critical for managing bookings and documents accurately. Ideally, applicants will have a positive attitude and a willingness to learn, making them adept at adapting to the fast-paced nature of the travel industry. Previous experience is welcomed but not necessary, making this role suitable for freshers eager to begin their careers in air ticketing.

Job TitleAir Ticketing ExecutiveDepartmentAirport Operations / Passenger Services / Reservation & TicketingLocationsKolkataGuwahatiImphalCooch BeharDurgapurSiliguriAizwalGangtokDimapurJorhatJob SummaryAn Air Ticketing Executive is responsible for booking, issuing, reissuing, cancelling, and managing airline tickets while ensuring excellent customer service. The role involves assisting passengers with reservations, fare information, itinerary changes, baggage policies, travel documentation, and check-in-related queries. Air Ticketing Executives work with airline reservation systems and ensure compliance with airline policies, airport regulations, and aviation security standards.Key ResponsibilitiesTicket Reservation & Booking- Book domestic and international flight tickets.- Assist customers in selecting suitable flights and fare options.- Provide accurate fare quotations and travel itineraries.- Process ticket reservations through airline reservation systems.- Issue, reissue, and cancel airline tickets.- Handle ticket modifications and upgrades.Passenger Assistance- Guide passengers regarding flight schedules.- Assist with seat selection and special meal requests.- Provide information about baggage allowance.- Explain airline policies regarding refunds and cancellations.- Assist passengers with travel insurance information.- Help elderly passengers and passengers requiring special assistance.- Handle customer complaints professionally.Airport Counter Operations- Assist passengers at airline ticket counters.- Verify passenger identity documents.- Coordinate with check-in staff.- Resolve ticketing-related issues before departure.- Process standby passengers.- Manage last-minute ticket changes.Reservation Management- Update reservation records.- Confirm flight bookings.- Monitor waitlisted bookings.- Handle group reservations.- Coordinate with travel agencies.- Process online and offline reservations.Documentation- Verify passports and visas for international travel.- Ensure travel documents meet airline requirements.- Prepare passenger manifests when required.- Maintain booking records.- Generate reservation reports.Payment Handling- Accept ticket payments.- Process credit/debit card transactions.- Handle cash payments.- Generate invoices and receipts.- Maintain daily cash records.- Process ticket refunds.Customer Service- Respond to customer inquiries.- Handle phone, email, and walk-in customers.- Provide accurate travel information.- Resolve ticketing issues promptly.- Maintain customer satisfaction.Coordination- Coordinate with airline operations.- Work closely with check-in staff.- Communicate with airport authorities.- Coordinate with travel agencies.- Support baggage service teams when required.Compliance- Follow airline ticketing policies.- Adhere to DGCA and airport regulations.- Maintain confidentiality of passenger information.- Ensure compliance with aviation security procedures.Required Qualifications- 10+2 (Higher Secondary) - Minimum qualification.- Graduate in any discipline preferred.- Diploma or certification in Air Ticketing, Travel & Tourism, Aviation, or Hospitality is an advantage.- Freshers and experienced candidates may apply.Required SkillsTechnical Skills- Airline reservation systems (Amadeus, Galileo, Sabre, Worldspan)- Flight booking procedures- Fare calculation- Ticket issuance- Ticket revalidation and reissue- Refund processing- Knowledge of domestic and international routes- Basic computer proficiency (MS Office, email)Soft Skills- Excellent communication skills- Customer service orientation- Professional appearance and grooming- Problem-solving ability- Attention to detail- Time management- Multitasking- Teamwork- Positive attitude- Patience and empathyKnowledge Requirements- Airline fare rules- Airport procedures- Reservation systems- IATA ticketing standards- Baggage policies- Visa and passport requirements- Travel insurance basics- Aviation terminology- Customer service standardsDaily Duties- Process ticket bookings.- Assist passengers with reservations.- Issue and modify airline tickets.- Handle cancellations and refunds.- Answer customer calls and emails.- Verify travel documents.- Coordinate with airport operations.- Resolve ticketing issues.- Update reservation records.- Maintain transaction reports.Working Conditions- Airport terminals- Airline reservation offices- Travel agency offices- Rotational shifts- Early morning, evening, night, weekends, and public holidays- Standing and desk-based work- Fast-paced, customer-facing environmentPhysical Requirements- Ability to work in shifts.- Professional grooming and appearance.- Ability to sit or stand for extended periods.- Good verbal communication.- Basic computer typing skills.- Ability to work under pressure.Career Progression- Air Ticketing Executive- Senior Ticketing Executive- Reservation Executive- Passenger Service Executive- Airport Customer Service Executive- Ticketing Supervisor- Reservation Supervisor- Duty Officer- Airport Operations Executive- Airport Operations ManagerPreferred Certifications- IATA Foundation in Travel & Tourism- IATA Airline Cabin Crew (optional for broader aviation knowledge)- Amadeus Certification- Galileo Certification- Sabre Reservation System Certification- Diploma in Aviation, Hospitality & Travel ManagementSalary (India)- Fresher: 25,000-30,000 per month- 1-3 years: 30,000-40,000 per month- 3-5 years: 35,000-75,000 per month- Senior/Lead Executive: 50,000-1,00,000+ per month

Ticket Booking & Issuance: Search and book domestic or international travel routes, calculate accurate fares and taxes, and issue official tickets. Modifications & Cancellations: Process ticket reissues, reroutes, date changes, refunds, and voids in accordance with supplier or airline fare rules. GDS & Portal Operations: Navigate Global Distribution Systems such as Amadeus, Galileo, or Sabre to manage Passenger Name RecordsHR RINKY-8721023842

Job TitleAirport Ground StaffDepartmentAirport Operations / Passenger Services / Ground HandlingLocationsAhmedabadSuratVadodaraRajkotBhavnagarBhujJamnagarJunagadhKandlaMundraPorbandarJob SummaryGround Staff are responsible for ensuring the smooth, safe, and efficient handling of passengers, baggage, aircraft, and airport operations. They provide excellent customer service while coordinating with airline personnel, security agencies, and airport authorities to ensure timely departures and arrivals.Key ResponsibilitiesPassenger Services- Welcome and assist passengers at the airport.- Perform check-in procedures and issue boarding passes.- Verify passenger identity, travel documents, and baggage.- Assist passengers with self-service kiosks and online check-in.- Guide passengers through boarding and arrival procedures.- Handle passenger inquiries, complaints, and special requests professionally.- Provide assistance to elderly passengers, passengers with disabilities, and unaccompanied minors.- Coordinate wheelchair and special assistance services.Boarding & Departure Operations- Make boarding announcements.- Verify boarding passes and travel documents.- Ensure passengers board according to airline procedures.- Coordinate boarding with cabin crew and flight operations.- Prepare departure documentation.- Ensure on-time departure by following operational schedules.Arrival Services- Assist arriving passengers.- Guide passengers toward baggage claim and customs.- Handle lost baggage reports.- Coordinate baggage tracing with the baggage department.- Resolve passenger service issues.Baggage Handling Coordination- Monitor baggage acceptance and tagging.- Ensure baggage complies with airline weight regulations.- Coordinate loading and unloading teams.- Report mishandled or damaged baggage.- Ensure baggage reaches the correct aircraft.Aircraft Turnaround Support- Coordinate aircraft arrival and departure activities.- Communicate with ramp staff and flight dispatch.- Ensure timely boarding and baggage loading.- Support quick aircraft turnaround.- Monitor service completion before departure.Customer Service- Deliver exceptional customer service.- Maintain a professional appearance and positive attitude.- Resolve passenger concerns efficiently.- Explain airline policies clearly.- Assist during delays, cancellations, and schedule changes.Safety & Security- Follow airport safety procedures.- Comply with airline Standard Operating Procedures (SOPs).- Ensure security regulations are followed.- Report suspicious activities immediately.- Maintain confidentiality of passenger information.- Participate in emergency response procedures.Documentation & Reporting- Maintain passenger records.- Prepare operational reports.- Complete flight documentation accurately.- Record incidents and irregularities.- Coordinate with supervisors regarding operational updates.Required QualificationsEducation- 10+2 (Higher Secondary) - Minimum Qualification- Graduate in any discipline preferred- Diploma or certification in Aviation, Hospitality, or Travel & Tourism is an added advantage.Experience- Freshers are welcome.- 0-3 years of experience in aviation, airlines, airports, hospitality, retail, or customer service is preferred.Required SkillsTechnical Skills- Knowledge of airport operations- Passenger handling procedures- Airline check-in systems (preferred)- Basic computer proficiency- MS Word, Excel, and Outlook- Documentation and record managementSoft Skills- Excellent communication skills- Strong customer service orientation- Professional personality and grooming- Problem-solving ability- Teamwork and collaboration- Time management- Multitasking capability- Attention to detail- Positive attitude- AdaptabilityPhysical Requirements- Ability to stand for extended periods.- Ability to work rotating shifts.- Fit to work in a fast-paced airport environment.- Ability to lift light baggage when required.- Willingness to work weekends, holidays, and night shifts.Work Environment- Airport terminals- Airline check-in counters- Boarding gates- Arrival halls- Customer service desks- Baggage service offices- Dynamic and high-volume operational environmentSalary (India)- Fresher: 25,000 - 30,000 per month- Experienced (2-5 years): 30,000 - 55,000 per month- Senior Ground Staff / Supervisor: 60,000 - 1,00,000+ per month

We are seeking an enthusiastic Air Ticketing Agent to join our team in Ranchi. This role is ideal for candidates who are passionate about travel and customer service and offers an opportunity to start a career in the aviation industry.nnKey Responsibilities:nn1. Ticket Booking and Issuance: You will assist customers in booking and issuing air tickets according to their travel needs, ensuring all details are accurately entered into the system.nn2. Customer Service: Engage with customers to understand their travel requirements, provide information about flights, and address any queries, ensuring a positive experience.nn3. Reservation Management: Manage existing reservations by making necessary amendments or cancellations as per customer requests while adhering to airline policies.nn4. Coordination with Airlines: Liaise with airline representatives to confirm flight schedules, rates, and availability, ensuring that the information provided to customers is up-to-date.nn5. Document Handling: Prepare and maintain necessary travel documents for customers, ensuring compliance with all travel regulations and policies.nnRequired Skills and Expectations:nnCandidates should possess good communication and interpersonal skills, enabling effective interaction with customers. A detail-oriented mindset is critical to ensure accurate ticket bookings and document handling. A basic understanding of computer systems and reservation software will be beneficial. This position is suited for individuals who can work effectively in a team and are eager to learn and grow in a vibrant work environment.

We are looking for a friendly and helpful Airport Information Desk Associate to assist travelers at our Kanpur Chakeri, Airport. This full-time position is ideal for freshers who have completed their 12th grade.Key Responsibilities:- Provide Information: Assist passengers by giving accurate information about flights, terminal facilities, and airport services.- Address Queries: Answer questions from travelers regarding travel requirements, airport navigation, and connecting flights.- Support Services: Help coordinate with other airport personnel to ensure smooth operations and passenger assistance.- Maintain Desk Operations: Keep the information desk tidy and stocked with necessary materials, such as maps and brochures.- Handle Complaints: Listen to passenger concerns and work towards resolving issues promptly and effectively.Required Skills and Expectations:Candidates should have excellent communication skills to interact positively with travelers. Being approachable and friendly is essential, as you will be the first point of contact for many passengers. Effective problem-solving skills are also important to address inquiries and concerns. Applicants should be able to work in a busy environment, multitasking efficiently and maintaining a calm demeanor under pressure. A willingness to learn and adapt is important, as is the ability to work collaboratively with colleagues. Familiarity with basic computer operations will be an advantage in managing information effectively.

Join a dynamic team as an Airport Executive in Hubli, India. This full-time role is suitable for candidates with 0 to 6 years of experience, offering an exciting opportunity for those who have completed at least 10th grade. nnKey Responsibilities:nn1. Passenger Assistance: Help passengers during check-in and boarding processes, ensuring a smooth travel experience. You will answer their queries and provide necessary information about flights and services.nn2. Operational Support: Work alongside airport staff to facilitate daily operations, including managing luggage and coordinating with various departments to maintain efficiency.nn3. Customer Service: Deliver high-quality customer service, addressing concerns and resolving issues in a friendly manner. Building rapport with travelers will be essential to enhancing their journey.nn4. Safety Compliance: Ensure compliance with safety protocols and procedures to maintain a secure environment. You will work to promote safety awareness among passengers and staff.nnRequired Skills and Expectations:nnCandidates should have excellent communication skills, both verbal and written, to interact effectively with passengers and team members. A positive attitude and willingness to learn are essential traits, as is the ability to work well under pressure in a fast-paced environment. Organizational skills will help you manage tasks efficiently, while teamwork is vital for contributing to a collaborative workplace atmosphere. Flexibility in working hours is also important, given the nature of airport operations.

We are seeking an Airport Passenger Service Associate to assist passengers at our Raipur location. This role is ideal for individuals looking to start their careers in the aviation sector, offering opportunities for growth and development in a dynamic environment.nnKey Responsibilities:nn1. Customer Assistance: Greet and assist passengers with check-in, baggage handling, and boarding processes, ensuring they have a pleasant experience.nn2. Information Provision: Provide accurate information about flight schedules, gate changes, and airport facilities to passengers in a friendly and approachable manner.nn3. Problem Resolution: Address and resolve passenger issues or complaints efficiently while maintaining a calm and professional demeanor.nn4. Collaboration: Work closely with other airport staff and departments to ensure smooth operations and effective communication among teams.nn5. Safety Compliance: Follow all safety and security procedures in accordance with airport regulations to ensure a safe environment for both passengers and staff.nnRequired Skills and Expectations:nnCandidates should have a minimum of a 12th-grade education. Effective communication skills in English and local languages are essential for interacting with passengers. A friendly and helpful attitude is important, along with the ability to work well under pressure. Experience in customer service or a related field is a plus, but not mandatory. Flexibility in working hours, including weekends and holidays, is expected.

As an Air Ticketing Executive based in Ahmedabad, you will play a crucial role in the travel industry by handling ticket bookings and customer inquiries. The position is suitable for candidates with 0 to 6 years of experience and requires at least a 10th-grade education.Key Responsibilities:- Booking Air Tickets: Process and manage air ticket bookings for customers according to their travel requirements, ensuring accuracy and timely confirmations.- Customer Service: Assist customers with inquiries and provide information about flight schedules, fares, and travel options, ensuring a smooth communication process.- Handling Reservations: Manage reservations and changes made by clients, ensuring that all modifications are accurately updated in the system.- Ticketing Support: Provide support in issuing electronic tickets and ensure compliance with both company policies and airline regulations.- Coordination with Airlines: Collaborate with airline representatives to resolve any booking issues or discrepancies, facilitating effective communication.- Documentation: Maintain accurate records of ticket sales and customer interactions, aiding in reporting and performance analysis.Required Skills and Expectations:- Good communication skills are essential for interacting with both customers and airline personnel effectively.- Strong attention to detail is necessary for managing bookings and ensuring accuracy in ticketing.- Basic computer skills are required for handling ticketing systems and maintaining records.- Candidates should exhibit a willingness to learn and adapt to the travel industry's dynamic nature.- A positive attitude and customer-centric approach are crucial for providing excellent service.

We are looking for a Customer Support Executive to join our team in Kanpur. This role is ideal for individuals with 0 to 2 years of experience who have completed their 12th grade. You will be working from home, assisting customers with their inquiries and ensuring they have a positive experience.nnKey Responsibilities:nn- Responding to Customer Inquiries: You will assist customers by answering their questions via phone, email, or chat, providing clear and informative responses to resolve their issues effectively.nn- Troubleshooting Issues: When customers face problems, you will identify the root cause and guide them through the necessary steps to resolve these challenges, ensuring a smooth experience.nn- Providing Product Information: You will inform customers about our products and services, helping them understand features and benefits to enhance their overall experience.nn- Documenting Interactions: It will be your responsibility to keep accurate records of customer interactions and the steps taken to resolve their issues, which will help our team improve service quality.nnTo be successful in this role, you must have strong communication skills, both written and verbal, and be able to work independently. An understanding of customer service principles and a problem-solving attitude are essential. Patience, empathy, and a willingness to learn new processes will also help you excel in this position.

We are seeking a motivated individual to join our team as an Air Ticketing Agent in Hyderabad. This full-time position is ideal for candidates with minimal experience who are eager to learn and grow in the travel industry.nnKey responsibilities include:nn1. Ticket Booking: Manage the booking process for airline tickets, ensuring accuracy in details such as travel dates, passenger information, and flight numbers.n n2. Customer Service: Provide excellent service by assisting clients with inquiries, resolving issues, and guiding them through the ticketing process.n n3. Fare Calculation: Accurately calculate ticket fares, taxes, and fees to provide customers with clear pricing information.n n4. Documentation: Prepare and maintain documentation related to ticket purchases, cancellations, and amendments, ensuring records are up-to-date.nn5. Collaboration: Work closely with airline partners and colleagues to ensure smooth operations and timely processing of bookings.nnTo succeed in this role, candidates should possess strong communication skills to interact effectively with customers and colleagues. Attention to detail is essential for ensuring accurate bookings and fare calculations. A basic understanding of travel and ticketing systems is preferred but not mandatory, as we provide training for the right candidate. A positive attitude and a willingness to learn are crucial for adapting to the fast-paced travel environment. We welcome individuals who have completed at least their 10th grade education and are ready to start their career in air ticketing.

Join our team as an Airport Ticketing Executive in Kanpur. This role is perfect for individuals looking to start their career in the travel industry, offering hands-on experience in ticketing and customer service.nnKey Responsibilities:nn1. Ticket Booking and Issuance: Manage the booking process for flights, ensuring accurate ticket issuance and adherence to guidelines.nn2. Customer Service: Assist passengers with inquiries related to flight schedules, ticketing issues, and travel regulations, providing excellent customer support.nn3. Record Maintenance: Maintain and update records of ticket sales and customer interactions to ensure data accuracy and efficient tracking.nn4. Collaboration: Work closely with other team members and departments to resolve any ticketing or customer-related issues promptly.nn5. Problem Solving: Address and resolve any booking discrepancies or customer complaints effectively, ensuring customer satisfaction.nnRequired Skills and Expectations:nnCandidates should possess strong communication skills and a customer-focused attitude. Attention to detail is crucial for accurate ticket booking and record maintenance. Basic computer skills and proficiency in navigating booking systems are essential. The ideal candidate should be a 12th pass, with a willingness to learn and grow within the aviation industry. A positive attitude and the ability to work in a team environment are highly valued. Experience in a similar role is beneficial but not mandatory, as freshers are also encouraged to apply.

We are seeking a dedicated Air Ticketing Executive to join our team in Chennai. This entry-level position is suitable for individuals who are eager to start their careers in the travel industry.The key responsibilities of the role include handling ticket bookings, providing customer support, and managing flight schedules. You will assist clients in selecting flights that best meet their needs, ensuring all information is accurate and reservations are confirmed. Providing exceptional customer service throughout the booking process is essential to ensure client satisfaction. Additionally, you will maintain records of transactions and manage administrative tasks related to ticketing.Candidates should possess a positive attitude and strong interpersonal skills. Attention to detail is crucial, as errors in ticketing can lead to significant issues. Effective communication skills will help you explain travel options and policies clearly to customers. Familiarity with ticketing systems or software is a plus but not required as training will be provided. This role is suited for male candidates, with a requirement of at least a 12th-grade education. As this is a full-time position, you will be expected to work from the office, allowing you to collaborate closely with your team and engage directly with clients. If you are passionate about travel and eager to learn, we encourage you to apply.

Airport Ticketing Executive - Job DescriptionAirport Ticketing Executive ka main kaam passengers ki ticket booking, check-in aur travel-related queries ko handle karna hota hai.Key Responsibilities:Flight tickets book, modify aur cancel karnaPassengers ka check-in process complete karnaBoarding passes issue karnaPassenger documents aur travel details verify karnaSeat selection aur flight-related requests handle karnaBaggage allowance aur excess baggage ki information denaFlight timings, delays aur cancellations ke updates provide karnaRefunds aur rebooking requests mein assistance denaPassengers ki queries aur complaints professionally handle karnaAirline ticketing software/system par accurate data entry karnaRequired Skills: Good communication, basic computer knowledge, customer-service skills, attention to detail, patience aur professional personality.

As an Air Ticketing Executive, you will play a vital role in the travel industry by handling customer inquiries and managing ticket reservations effectively.Key Responsibilities:- Customer Interaction: Communicate directly with clients to understand their travel needs and provide relevant flight options.- Ticket Booking: Process flight bookings according to client preferences, ensuring accurate data entry and adherence to the company's policies.- Itinerary Management: Prepare and manage travel itineraries, ensuring all details are correct and clearly communicated to customers.- Problem Resolution: Address and resolve any issues that may arise related to ticketing or travel arrangements in a timely manner.- Follow-Up: Maintain communication with clients after bookings to confirm travel details and provide any necessary updates.- Documentation: Ensure all ticketing-related documents are processed and filed correctly for future reference.Required Skills and Expectations:- You should possess strong communication skills to relay information effectively and assist customers with their queries.- Proficiency in using ticketing software and systems is preferred; training may be provided for suitable candidates.- Attention to detail is crucial, as accurate data entry will be a part of your responsibilities.- You need to be proactive in resolving customer issues and providing excellent service throughout the ticketing process.- A positive attitude and the ability to work in a team environment will help you thrive in this role.Candidates with a passion for travel and customer service are encouraged to apply, regardless of experience level.

Job TitleAirport Ground StaffDepartmentAirport Operations / Passenger Services / Ground HandlingLocationIndoreJob SummaryGround Staff are responsible for ensuring the smooth, safe, and efficient handling of passengers, baggage, aircraft, and airport operations. They provide excellent customer service while coordinating with airline personnel, security agencies, and airport authorities to ensure timely departures and arrivals.Key ResponsibilitiesPassenger Services- Welcome and assist passengers at the airport.- Perform check-in procedures and issue boarding passes.- Verify passenger identity, travel documents, and baggage.- Assist passengers with self-service kiosks and online check-in.- Guide passengers through boarding and arrival procedures.- Handle passenger inquiries, complaints, and special requests professionally.- Provide assistance to elderly passengers, passengers with disabilities, and unaccompanied minors.- Coordinate wheelchair and special assistance services.Boarding & Departure Operations- Make boarding announcements.- Verify boarding passes and travel documents.- Ensure passengers board according to airline procedures.- Coordinate boarding with cabin crew and flight operations.- Prepare departure documentation.- Ensure on-time departure by following operational schedules.Arrival Services- Assist arriving passengers.- Guide passengers toward baggage claim and customs.- Handle lost baggage reports.- Coordinate baggage tracing with the baggage department.- Resolve passenger service issues.Baggage Handling Coordination- Monitor baggage acceptance and tagging.- Ensure baggage complies with airline weight regulations.- Coordinate loading and unloading teams.- Report mishandled or damaged baggage.- Ensure baggage reaches the correct aircraft.Aircraft Turnaround Support- Coordinate aircraft arrival and departure activities.- Communicate with ramp staff and flight dispatch.- Ensure timely boarding and baggage loading.- Support quick aircraft turnaround.- Monitor service completion before departure.Customer Service- Deliver exceptional customer service.- Maintain a professional appearance and positive attitude.- Resolve passenger concerns efficiently.- Explain airline policies clearly.- Assist during delays, cancellations, and schedule changes.Safety & Security- Follow airport safety procedures.- Comply with airline Standard Operating Procedures (SOPs).- Ensure security regulations are followed.- Report suspicious activities immediately.- Maintain confidentiality of passenger information.- Participate in emergency response procedures.Documentation & Reporting- Maintain passenger records.- Prepare operational reports.- Complete flight documentation accurately.- Record incidents and irregularities.- Coordinate with supervisors regarding operational updates.Required QualificationsEducation- 10+2 (Higher Secondary) - Minimum Qualification- Graduate in any discipline preferred- Diploma or certification in Aviation, Hospitality, or Travel & Tourism is an added advantage.Experience- Freshers are welcome.- 0-3 years of experience in aviation, airlines, airports, hospitality, retail, or customer service is preferred.Required SkillsTechnical Skills- Knowledge of airport operations- Passenger handling procedures- Airline check-in systems (preferred)- Basic computer proficiency- MS Word, Excel, and Outlook- Documentation and record managementSoft Skills- Excellent communication skills- Strong customer service orientation- Professional personality and grooming- Problem-solving ability- Teamwork and collaboration- Time management- Multitasking capability- Attention to detail- Positive attitude- AdaptabilityPhysical Requirements- Ability to stand for extended periods.- Ability to work rotating shifts.- Fit to work in a fast-paced airport environment.- Ability to lift light baggage when required.- Willingness to work weekends, holidays, and night shifts.Work Environment- Airport terminals- Airline check-in counters- Boarding gates- Arrival halls- Customer service desks- Baggage service offices- Dynamic and high-volume operational environmentSalary (India)- Fresher: 20,000 - 28,000 per month- Experienced (2-5 years): 30,000 - 45,000 per month- Senior Ground Staff / Supervisor: 45,000 - 70,000+ per monthSalary varies depending on the airline, airport, location, experience, and employer.

Job TitleAirport Ground StaffDepartmentAirport Operations / Passenger Services / Ground HandlingLocationHyderabadJob SummaryGround Staff are responsible for ensuring the smooth, safe, and efficient handling of passengers, baggage, aircraft, and airport operations. They provide excellent customer service while coordinating with airline personnel, security agencies, and airport authorities to ensure timely departures and arrivals.Key ResponsibilitiesPassenger Services- Welcome and assist passengers at the airport.- Perform check-in procedures and issue boarding passes.- Verify passenger identity, travel documents, and baggage.- Assist passengers with self-service kiosks and online check-in.- Guide passengers through boarding and arrival procedures.- Handle passenger inquiries, complaints, and special requests professionally.- Provide assistance to elderly passengers, passengers with disabilities, and unaccompanied minors.- Coordinate wheelchair and special assistance services.Boarding & Departure Operations- Make boarding announcements.- Verify boarding passes and travel documents.- Ensure passengers board according to airline procedures.- Coordinate boarding with cabin crew and flight operations.- Prepare departure documentation.- Ensure on-time departure by following operational schedules.Arrival Services- Assist arriving passengers.- Guide passengers toward baggage claim and customs.- Handle lost baggage reports.- Coordinate baggage tracing with the baggage department.- Resolve passenger service issues.Baggage Handling Coordination- Monitor baggage acceptance and tagging.- Ensure baggage complies with airline weight regulations.- Coordinate loading and unloading teams.- Report mishandled or damaged baggage.- Ensure baggage reaches the correct aircraft.Aircraft Turnaround Support- Coordinate aircraft arrival and departure activities.- Communicate with ramp staff and flight dispatch.- Ensure timely boarding and baggage loading.- Support quick aircraft turnaround.- Monitor service completion before departure.Customer Service- Deliver exceptional customer service.- Maintain a professional appearance and positive attitude.- Resolve passenger concerns efficiently.- Explain airline policies clearly.- Assist during delays, cancellations, and schedule changes.Safety & Security- Follow airport safety procedures.- Comply with airline Standard Operating Procedures (SOPs).- Ensure security regulations are followed.- Report suspicious activities immediately.- Maintain confidentiality of passenger information.- Participate in emergency response procedures.Documentation & Reporting- Maintain passenger records.- Prepare operational reports.- Complete flight documentation accurately.- Record incidents and irregularities.- Coordinate with supervisors regarding operational updates.Required QualificationsEducation- 10+2 (Higher Secondary) - Minimum Qualification- Graduate in any discipline preferred- Diploma or certification in Aviation, Hospitality, or Travel & Tourism is an added advantage.Experience- Freshers are welcome.- 0-3 years of experience in aviation, airlines, airports, hospitality, retail, or customer service is preferred.Required SkillsTechnical Skills- Knowledge of airport operations- Passenger handling procedures- Airline check-in systems (preferred)- Basic computer proficiency- MS Word, Excel, and Outlook- Documentation and record managementSoft Skills- Excellent communication skills- Strong customer service orientation- Professional personality and grooming- Problem-solving ability- Teamwork and collaboration- Time management- Multitasking capability- Attention to detail- Positive attitude- AdaptabilityPhysical Requirements- Ability to stand for extended periods.- Ability to work rotating shifts.- Fit to work in a fast-paced airport environment.- Ability to lift light baggage when required.- Willingness to work weekends, holidays, and night shifts.Work Environment- Airport terminals- Airline check-in counters- Boarding gates- Arrival halls- Customer service desks- Baggage service offices- Dynamic and high-volume operational environmentSalary (India)- Fresher: 20,000 - 28,000 per month- Experienced (2-5 years): 30,000 - 45,000 per month- Senior Ground Staff / Supervisor: 45,000 - 70,000+ per monthSalary varies depending on the airline, airport, location, experience, and employer.

As an Air Ticketing Staff member, you will play a crucial role in providing ticketing and customer service support for airline passengers.Key Responsibilities:- Ticket Bookings: You will assist in processing air ticket bookings for passengers, ensuring all necessary information is correctly captured and applied.- Customer Assistance: You will address inquiries from customers regarding flight schedules, ticket pricing, and travel policies to enhance their travel experience.- Documentation Management: Your role will involve handling necessary travel documents and ensuring compliance with airline regulations and procedures.- Coordination with Airlines: You will work closely with various airlines to confirm bookings and resolve any ticketing issues that may arise.- Providing Travel Information: You will offer passengers information on various travel options, amenities, and guidelines, ensuring they are well-informed before their journey.Required Skills and Expectations:Candidates must have completed at least the 10th grade and have up to 2 years of experience, though freshers are also encouraged to apply. Strong communication skills are essential for effectively interacting with customers. Attention to detail is critical to ensure accurate ticket issuance and documentation. Candidates should also possess a good understanding of flight schedules and airline procedures. The position requires working from the office in Vijayawada, with availability for interviews from 10 AM to 6 PM.

Job TitleAirport Ground StaffDepartmentAirport Operations / Passenger Services / Ground HandlingLocationsVijayawadaVisakhapatnamTirupatiKadapaKurnoolPuttaparthiRajahmundryJob SummaryGround Staff are responsible for ensuring the smooth, safe, and efficient handling of passengers, baggage, aircraft, and airport operations. They provide excellent customer service while coordinating with airline personnel, security agencies, and airport authorities to ensure timely departures and arrivals.Key ResponsibilitiesPassenger Services- Welcome and assist passengers at the airport.- Perform check-in procedures and issue boarding passes.- Verify passenger identity, travel documents, and baggage.- Assist passengers with self-service kiosks and online check-in.- Guide passengers through boarding and arrival procedures.- Handle passenger inquiries, complaints, and special requests professionally.- Provide assistance to elderly passengers, passengers with disabilities, and unaccompanied minors.- Coordinate wheelchair and special assistance services.Boarding & Departure Operations- Make boarding announcements.- Verify boarding passes and travel documents.- Ensure passengers board according to airline procedures.- Coordinate boarding with cabin crew and flight operations.- Prepare departure documentation.- Ensure on-time departure by following operational schedules.Arrival Services- Assist arriving passengers.- Guide passengers toward baggage claim and customs.- Handle lost baggage reports.- Coordinate baggage tracing with the baggage department.- Resolve passenger service issues.Baggage Handling Coordination- Monitor baggage acceptance and tagging.- Ensure baggage complies with airline weight regulations.- Coordinate loading and unloading teams.- Report mishandled or damaged baggage.- Ensure baggage reaches the correct aircraft.Aircraft Turnaround Support- Coordinate aircraft arrival and departure activities.- Communicate with ramp staff and flight dispatch.- Ensure timely boarding and baggage loading.- Support quick aircraft turnaround.- Monitor service completion before departure.Customer Service- Deliver exceptional customer service.- Maintain a professional appearance and positive attitude.- Resolve passenger concerns efficiently.- Explain airline policies clearly.- Assist during delays, cancellations, and schedule changes.Safety & Security- Follow airport safety procedures.- Comply with airline Standard Operating Procedures (SOPs).- Ensure security regulations are followed.- Report suspicious activities immediately.- Maintain confidentiality of passenger information.- Participate in emergency response procedures.Documentation & Reporting- Maintain passenger records.- Prepare operational reports.- Complete flight documentation accurately.- Record incidents and irregularities.- Coordinate with supervisors regarding operational updates.Required QualificationsEducation- 10+2 (Higher Secondary) - Minimum Qualification- Graduate in any discipline preferred- Diploma or certification in Aviation, Hospitality, or Travel & Tourism is an added advantage.Experience- Freshers are welcome.- 0-3 years of experience in aviation, airlines, airports, hospitality, retail, or customer service is preferred.Required SkillsTechnical Skills- Knowledge of airport operations- Passenger handling procedures- Airline check-in systems (preferred)- Basic computer proficiency- MS Word, Excel, and Outlook- Documentation and record managementSoft Skills- Excellent communication skills- Strong customer service orientation- Professional personality and grooming- Problem-solving ability- Teamwork and collaboration- Time management- Multitasking capability- Attention to detail- Positive attitude- AdaptabilityPhysical Requirements- Ability to stand for extended periods.- Ability to work rotating shifts.- Fit to work in a fast-paced airport environment.- Ability to lift light baggage when required.- Willingness to work weekends, holidays, and night shifts.Work Environment- Airport terminals- Airline check-in counters- Boarding gates- Arrival halls- Customer service desks- Baggage service offices- Dynamic and high-volume operational environmentSalary (India)- Fresher: 25,000 - 30,000 per month- Experienced (2-5 years): 30,000 - 55,000 per month- Senior Ground Staff / Supervisor: 60,000 - 1,00,000+ per month

Job TitleAirport Ground StaffDepartmentAirport Operations / Passenger Services / Ground HandlingLocationsThiruvananthapuramKannurKochiKozhikodeAgattiGoaBangalore- Permanent / Contract (as applicable)Job SummaryGround Staff are responsible for ensuring the smooth, safe, and efficient handling of passengers, baggage, aircraft, and airport operations. They provide excellent customer service while coordinating with airline personnel, security agencies, and airport authorities to ensure timely departures and arrivals.Key ResponsibilitiesPassenger Services- Welcome and assist passengers at the airport.- Perform check-in procedures and issue boarding passes.- Verify passenger identity, travel documents, and baggage.- Assist passengers with self-service kiosks and online check-in.- Guide passengers through boarding and arrival procedures.- Handle passenger inquiries, complaints, and special requests professionally.- Provide assistance to elderly passengers, passengers with disabilities, and unaccompanied minors.- Coordinate wheelchair and special assistance services.Boarding & Departure Operations- Make boarding announcements.- Verify boarding passes and travel documents.- Ensure passengers board according to airline procedures.- Coordinate boarding with cabin crew and flight operations.- Prepare departure documentation.- Ensure on-time departure by following operational schedules.Arrival Services- Assist arriving passengers.- Guide passengers toward baggage claim and customs.- Handle lost baggage reports.- Coordinate baggage tracing with the baggage department.- Resolve passenger service issues.Baggage Handling Coordination- Monitor baggage acceptance and tagging.- Ensure baggage complies with airline weight regulations.- Coordinate loading and unloading teams.- Report mishandled or damaged baggage.- Ensure baggage reaches the correct aircraft.Aircraft Turnaround Support- Coordinate aircraft arrival and departure activities.- Communicate with ramp staff and flight dispatch.- Ensure timely boarding and baggage loading.- Support quick aircraft turnaround.- Monitor service completion before departure.Customer Service- Deliver exceptional customer service.- Maintain a professional appearance and positive attitude.- Resolve passenger concerns efficiently.- Explain airline policies clearly.- Assist during delays, cancellations, and schedule changes.Safety & Security- Follow airport safety procedures.- Comply with airline Standard Operating Procedures (SOPs).- Ensure security regulations are followed.- Report suspicious activities immediately.- Maintain confidentiality of passenger information.- Participate in emergency response procedures.Documentation & Reporting- Maintain passenger records.- Prepare operational reports.- Complete flight documentation accurately.- Record incidents and irregularities.- Coordinate with supervisors regarding operational updates.Required QualificationsEducation- 10+2 (Higher Secondary) - Minimum Qualification- Graduate in any discipline preferred- Diploma or certification in Aviation, Hospitality, or Travel & Tourism is an added advantage.Experience- Freshers are welcome.- 0-3 years of experience in aviation, airlines, airports, hospitality, retail, or customer service is preferred.Required SkillsTechnical Skills- Knowledge of airport operations- Passenger handling procedures- Airline check-in systems (preferred)- Basic computer proficiency- MS Word, Excel, and Outlook- Documentation and record managementSoft Skills- Excellent communication skills- Strong customer service orientation- Professional personality and grooming- Problem-solving ability- Teamwork and collaboration- Time management- Multitasking capability- Attention to detail- Positive attitude- AdaptabilityPhysical Requirements- Ability to stand for extended periods.- Ability to work rotating shifts.- Fit to work in a fast-paced airport environment.- Ability to lift light baggage when required.- Willingness to work weekends, holidays, and night shifts.Work Environment- Airport terminals- Airline check-in counters- Boarding gates- Arrival halls- Customer service desks- Baggage service offices- Dynamic and high-volume operational environmentSalary (India)- Fresher: 25,000 - 30,000 per month- Experienced (2-5 years): 30,000 - 55,000 per month- Senior Ground Staff / Supervisor: 60,000 - 1,00,000+ per month

As an Air Ticketing Executive, you will be responsible for various tasks related to ticketing and customer service within the airline industry. This role requires a proactive approach and a strong focus on ensuring customer satisfaction.Key Responsibilities:- Ticket Booking: Handle the reservation process for customers by booking domestic and international flights based on their travel preferences and requirements, ensuring accuracy in details.- Customer Assistance: Provide assistance to customers by addressing inquiries, resolving issues, and providing information on flight schedules, fares, and travel policies to enhance their travel experience.- Documentation: Prepare and maintain all necessary documentation related to ticketing, including itineraries, confirmation emails, and fare rules, to ensure compliance and accuracy.- Payment Processing: Manage payment procedures by processing ticket payments and issuing electronic tickets in a timely manner, while also ensuring secure transactions.- Collaboration: Work closely with airlines, travel agencies, and other stakeholders to ensure smooth operations, timely communication, and resolution of any ticketing-related issues.Required Skills and Expectations:- A minimum education of 10th grade is necessary, with no prior experience required, making this an ideal position for fresh graduates.- Strong communication skills are essential for interacting effectively with customers and colleagues, both verbally and in writing.- An understanding of basic computer skills, including proficiency in the use of ticketing software and the internet, is crucial for efficiently managing reservations.- A positive attitude and customer-oriented mindset are expected to deliver exceptional service to travelers. - Ability to work full time in an office environment in Bangalore, ensuring reliability and commitment to the team's goals.

We are looking for a dedicated Air Ticketing Agent to join our team in Jaipur. This role is ideal for individuals who are passionate about travel and enjoy helping customers plan their journeys.The key responsibilities of the Air Ticketing Agent include:1. Booking Air Tickets: You will assist customers in booking their flights, ensuring all details are accurately captured and confirmed.2. Customer Service: Providing excellent service is essential. You will address customer inquiries, resolve issues, and offer information about flight schedules and travel itineraries.3. Documentation: You will prepare necessary documentation for ticketing and ensure compliance with airline policies and regulations.4. Coordination with Airlines: You will work closely with airlines to manage bookings, cancellations, and any required changes to travel arrangements.To be successful in this role, candidates should possess strong communication skills to effectively interact with clients and colleagues. Attention to detail is important to ensure accuracy in bookings and documentation. A proactive attitude and the ability to work in a fast-paced environment are essential, as well as a commitment to reaching high levels of customer satisfaction.Candidates must have completed at least their 12th education and should be female, as this position specifically requires it. Experience is preferred but not mandatory, making this an excellent opportunity for recent graduates or those new to the travel industry.

We are looking for Ticketing Checking Staff to join our team in Lucknow. This role involves ensuring the accuracy and validity of tickets for our customers and requires attention to detail and good communication skills.Key Responsibilities: - Ticket Verification: Check tickets for validity and accuracy before allowing entry to events or venues. This ensures that only authorized individuals gain access.- Customer Assistance: Provide friendly and efficient service to customers, answering any questions they may have regarding their tickets and guiding them as needed.- Record Keeping: Maintain detailed logs of tickets checked and any discrepancies found, which helps improve future operations and customer service.- Problem Resolution: Address any ticket-related issues that arise during check-ins, including handling disputes or cancellations professionally and courteously.Required Skills and Expectations: Candidates should have a completed 12th-grade education and demonstrate strong attention to detail. Excellent communication skills are essential to interact effectively with customers. A proactive approach in solving problems and a willingness to learn are important traits. While previous experience is not necessary, a positive attitude and teamwork spirit will contribute significantly to success in this role. Time management skills are also important to ensure efficient ticket checks during busy periods.

We are seeking a diligent and detail-oriented Ticketing Checking Staff member to join our team in Varanasi. This full-time position is ideal for female candidates who are recent graduates or have minimal experience.Key Responsibilities:- Ticket Verification: Check and validate passenger tickets to ensure they match travel details, allowing for accurate boardings.- Customer Assistance: Address customer inquiries related to ticketing, providing clear information about travel schedules and policies.- Issue Resolution: Identify and resolve any discrepancies or issues with tickets, ensuring a smooth travel experience for passengers.- Record Keeping: Maintain accurate records of ticket checks and any issues encountered, contributing to better service and reporting.- Collaboration: Work closely with other staff members in the ticketing department to ensure streamlined operations and enhanced customer service.Required Skills and Expectations:Candidates should possess strong attention to detail to accurately check tickets. Good communication skills are essential for interacting with passengers and addressing their queries effectively. Basic knowledge of ticketing systems or processes is a plus. The individual must be reliable and punctual, as this role involves working in a fast-paced environment. A positive attitude and willingness to learn will help in adapting to the job requirements. Lastly, proficiency in Hindi and English will enhance customer interactions.

As an Air Ticketing Executive based in Kannur, you will play a vital role in the travel industry by assisting customers with their air travel needs. This position is ideal for individuals looking to start their careers in ticketing and travel services, welcoming candidates with varying levels of experience.Key Responsibilities:- Ticket Booking: Handle customer requests for flight bookings by accessing the airline reservation system, ensuring accuracy in details such as dates and passenger information.- Customer Support: Provide support to customers by answering inquiries related to flight schedules, prices, and changes to bookings, ensuring a positive travel experience.- Documentation: Assist customers with the necessary travel documents and procedures, guiding them through check-in and boarding requirements.- Problem Resolution: Address any issues that arise during the booking process or travel, working promptly to find solutions and ensure customer satisfaction.- Collaboration: Work alongside a team of fellow executives to streamline operations and share knowledge about available travel options and special offers.Required Skills and Expectations:Candidates should possess strong communication skills to effectively interact with customers. Attention to detail is essential for managing bookings accurately. A problem-solving attitude will help address customer concerns efficiently. Being able to work in a team environment is important, as collaboration with colleagues will enhance service delivery. A willingness to learn about the travel industry is encouraged, regardless of previous experience.

We are looking for an Air Ticketing Executive to join our team in Vadodara. This full-time position is suitable for candidates with 0 to 6 years of experience and requires at least a 10th-grade education. The role is office-based, allowing you to collaborate directly with our team.Key Responsibilities:- Ticket Booking: Handle the booking of air tickets for customers, ensuring that all transactions are processed accurately and efficiently.- Customer Service: Provide excellent customer service by addressing inquiries, assisting with changes, and resolving any issues related to air travel.- Reservation Management: Manage and maintain the reservation systems, ensuring all information is up to date and accessible to customers and the team.- Itinerary Preparation: Prepare detailed travel itineraries for clients, ensuring all necessary information about flights is clearly presented.- Documentation Handling: Assist with the preparation and handling of all travel-related documents, ensuring compliance with airline policies.Required Skills and Expectations:- Strong communication skills: The candidate should interact effectively with customers and team members.- Attention to detail: Its crucial to ensure that all bookings and documents are accurate and free of errors.- Ability to work under pressure: The role may involve handling multiple bookings simultaneously, requiring effective time management.- Basic computer skills: Familiarity with reservation systems and general office software will be beneficial for this role.We invite qualified candidates who are eager to grow in the travel industry and provide exceptional service to apply for this opportunity.

Job TitleAirport Ground StaffDepartmentAirport Operations / Passenger Services / Ground HandlingLocationsVisakhapatnamTirupatiVijayawadaKadapaKurnoolRajahmundryPuttaparthiRaipurJob SummaryGround Staff are responsible for ensuring the smooth, safe, and efficient handling of passengers, baggage, aircraft, and airport operations. They provide excellent customer service while coordinating with airline personnel, security agencies, and airport authorities to ensure timely departures and arrivals.Key ResponsibilitiesPassenger Services- Welcome and assist passengers at the airport.- Perform check-in procedures and issue boarding passes.- Verify passenger identity, travel documents, and baggage.- Assist passengers with self-service kiosks and online check-in.- Guide passengers through boarding and arrival procedures.- Handle passenger inquiries, complaints, and special requests professionally.- Provide assistance to elderly passengers, passengers with disabilities, and unaccompanied minors.- Coordinate wheelchair and special assistance services.Boarding & Departure Operations- Make boarding announcements.- Verify boarding passes and travel documents.- Ensure passengers board according to airline procedures.- Coordinate boarding with cabin crew and flight operations.- Prepare departure documentation.- Ensure on-time departure by following operational schedules.Arrival Services- Assist arriving passengers.- Guide passengers toward baggage claim and customs.- Handle lost baggage reports.- Coordinate baggage tracing with the baggage department.- Resolve passenger service issues.Baggage Handling Coordination- Monitor baggage acceptance and tagging.- Ensure baggage complies with airline weight regulations.- Coordinate loading and unloading teams.- Report mishandled or damaged baggage.- Ensure baggage reaches the correct aircraft.Aircraft Turnaround Support- Coordinate aircraft arrival and departure activities.- Communicate with ramp staff and flight dispatch.- Ensure timely boarding and baggage loading.- Support quick aircraft turnaround.- Monitor service completion before departure.Customer Service- Deliver exceptional customer service.- Maintain a professional appearance and positive attitude.- Resolve passenger concerns efficiently.- Explain airline policies clearly.- Assist during delays, cancellations, and schedule changes.Safety & Security- Follow airport safety procedures.- Comply with airline Standard Operating Procedures (SOPs).- Ensure security regulations are followed.- Report suspicious activities immediately.- Maintain confidentiality of passenger information.- Participate in emergency response procedures.Documentation & Reporting- Maintain passenger records.- Prepare operational reports.- Complete flight documentation accurately.- Record incidents and irregularities.- Coordinate with supervisors regarding operational updates.Required QualificationsEducation- 10+2 (Higher Secondary) - Minimum Qualification- Graduate in any discipline preferred- Diploma or certification in Aviation, Hospitality, or Travel & Tourism is an added advantage.Experience- Freshers are welcome.- 0-3 years of experience in aviation, airlines, airports, hospitality, retail, or customer service is preferred.Required SkillsTechnical Skills- Knowledge of airport operations- Passenger handling procedures- Airline check-in systems (preferred)- Basic computer proficiency- MS Word, Excel, and Outlook- Documentation and record managementSoft Skills- Excellent communication skills- Strong customer service orientation- Professional personality and grooming- Problem-solving ability- Teamwork and collaboration- Time management- Multitasking capability- Attention to detail- Positive attitude- AdaptabilityPhysical Requirements- Ability to stand for extended periods.- Ability to work rotating shifts.- Fit to work in a fast-paced airport environment.- Ability to lift light baggage when required.- Willingness to work weekends, holidays, and night shifts.Work Environment- Airport terminals- Airline check-in counters- Boarding gates- Arrival halls- Customer service desks- Baggage service offices- Dynamic and high-volume operational environmentSalary (India)- Fresher: 25,000 - 30,000 per month- Experienced (2-5 years): 30,000 - 45,000 per month- Senior Ground Staff / Supervisor: 45,000 - 1,00,000+ per month

We are looking for a dedicated Airport Executive to join our team in Agra, Kheria Airport. This full-time position is ideal for freshers who have completed their 12th grade and are eager to start a career in the aviation industry.Key Responsibilities:1. Customer Service: Assist passengers with check-in procedures, luggage handling, and answering queries to ensure a pleasant travel experience.2. Documentation Management: Ensure all travel documents are collected and verified accurately, including boarding passes and ID verification.3. Problem Resolution: Address and resolve any issues that may arise, such as flight delays or cancellations, ensuring that passengers receive timely information and support.4. Team Collaboration: Work closely with airport staff and airline representatives to ensure smooth operations and effective communication throughout the airport.5. Safety and Compliance: Adhere to all safety regulations and airport policies, maintaining a secure environment for both passengers and staff.Required Skills and Expectations:Ideal candidates will have strong communication and interpersonal skills, allowing them to interact professionally with diverse individuals. A customer-focused mindset is essential for delivering exceptional service. Candidates should be detail-oriented, capable of handling documentation accurately. A positive attitude and problem-solving abilities are important for effectively assisting passengers. As this role is office-based, flexibility in working hours may be necessary. The ability to work well as part of a team is also crucial.

SHARE YOUR RESUME 8282965559nAs an Airport Customer Service Associate in Patna, you will play a crucial role in ensuring a smooth and enjoyable travel experience for passengers. With minimal experience required, this entry-level position offers an excellent opportunity to start your career in the aviation industry.nnKey Responsibilities:nn1. Passenger Assistance: You will greet passengers at the airport, providing them with essential information and helping them navigate through various processes, such as check-in and boarding.nn2. Issue Resolution: Address any concerns or complaints from passengers, working to resolve issues promptly and effectively to enhance customer satisfaction.nn3. Information Sharing: Provide accurate details about flight schedules, boarding gates, and airport facilities to ensure that passengers feel informed and confident during their travel.nn4. Team Collaboration: Work closely with other airport staff to maintain efficient operations and deliver high-quality service to all travelers.nnRequired Skills and Expectations:nnCandidates should have completed at least their 10th grade. Strong communication and interpersonal skills are essential for interacting with diverse passengers. You should be able to handle pressure and remain calm in busy environments. A friendly demeanor and a willingness to help others is crucial. Being a team player who can easily adapt to changing situations will also be beneficial in this role.

SHARE YOUR RESUME 8282965559nJoin our dynamic team as an Airport Customer Service Associate in Kolkata. This role is perfect for individuals looking to start their career in the travel and hospitality industry while providing excellent service to passengers.nnKey Responsibilities:nn1. Passenger Assistance: Greet and assist travelers at the airport, ensuring they have all necessary information about flights and services available.nn2. Check-In Support: Help passengers with the check-in process, managing luggage queries, and ensuring they are aware of boarding times and gates.nn3. Information Provision: Provide clear and accurate information regarding flight schedules, delays, and other travel-related inquiries.nn4. Problem Resolution: Address and resolve any issues or concerns that passengers may encounter during their journey, maintaining a calm and helpful demeanor.nn5. Documentation Management: Assist with necessary paperwork and documentation required for travel and ensure compliance with airport protocols.nnRequired Skills and Expectations:nnCandidates should possess effective communication skills, allowing them to interact positively with passengers from diverse backgrounds. A friendly attitude and a strong customer focus are essential for providing outstanding service. Attention to detail is important to ensure accuracy in handling passenger queries and documentation. nnThis position is suitable for individuals with a 10th-grade education and offers an excellent opportunity for those with 0-1 years of experience, making it an ideal starting point for growth in the aviation sphere. Working from the office, the associate should be ready to engage with a fast-paced environment.

SHARE YOUR RESUME 8282965559nJoin our team as an Airport Customer Service Associate in Deogarh, India. This entry-level position is perfect for those looking to start their career in the aviation industry. You will play a vital role in ensuring a positive experience for travelers at the airport.nnKey Responsibilities:nn- Welcome Passengers: Greet travelers warmly as they arrive, creating a friendly and welcoming atmosphere.n- Assist with Check-In: Guide passengers through the check-in process to ensure a smooth and efficient experience.n- Provide Information: Offer accurate information regarding flight schedules, gate changes, and airport services.n- Address Customer Concerns: Handle inquiries and resolve any issues passengers may have, demonstrating patience and professionalism.n- Coordinate Baggage Services: Assist passengers with baggage-related queries and ensure their needs are met during their travels.nnRequired Skills and Expectations:nnTo succeed in this role, candidates should have a minimum education of 10th Pass. We are looking for individuals with excellent communication skills and a friendly demeanor. A passion for helping others and the ability to work well in a team environment are essential. Attention to detail and a positive attitude will help you thrive in a fast-paced airport setting. No prior experience is required, making this a great opportunity for those new to the workforce.

As an Airport Representative in Chandigarh, you will serve as the first point of contact for travelers. Your role is crucial in ensuring a smooth and pleasant experience for passengers arriving at or departing from the airport.nnKey Responsibilities:nn1. Passenger Assistance: Greet passengers at the airport and provide them with important information about flights, check-in procedures, and baggage handling to ensure they have all the necessary details for their journey.nn2. Customer Service: Address any questions, concerns, or issues that passengers may have. This includes helping resolve problems efficiently and ensuring passengers feel valued and supported.nn3. Coordination with Airlines: Work closely with airline staff to facilitate check-ins, boarding, and other passenger services, ensuring that all operations run smoothly and on time.nn4. Documentation: Assist with the preparation and management of important documents related to passenger travel, such as boarding passes and baggage tags.nn5. Monitoring Flight Information: Keep track of flight schedules and updates, and communicate any changes to passengers effectively.nnRequired Skills and Expectations:nnCandidates should possess strong communication skills and the ability to interact with people from diverse backgrounds. A friendly and approachable demeanor is essential for providing excellent customer service. Attention to detail and strong organizational skills are crucial for managing documentation and monitoring flight information. A positive attitude and the ability to work in a team environment are also important.

Join our team as an Airport Ticketing Executive in Patna, India. This position is ideal for individuals eager to start their career in the aviation industry, offering a dynamic work environment and opportunities for growth.nnKey Responsibilities:n- Ticketing Services: Process and manage ticket bookings efficiently, ensuring customers receive their tickets on time.n- Customer Support: Assist passengers with inquiries, providing them with accurate information about flights, schedules, and services.n- Documentation: Ensure all necessary documentation is accurately completed for ticketing and compliance with aviation regulations.n- Problem Resolution: Address and resolve any issues related to bookings or passenger concerns promptly to maintain customer satisfaction.nnRequired Skills and Expectations:nCandidates should have a minimum educational qualification of 10th pass and be open to individuals with 0 to 5 years of experience. Strong communication skills are essential, as you will interact with customers regularly. A positive attitude and a customer-first mindset are vital for success in this role. Additionally, attention to detail is crucial for processing ticket orders accurately and adhering to airline policies. Adaptability and the ability to work under pressure are also necessary to thrive in a fast-paced airport environment. The role requires you to work full time from the office, contributing to a collaborative team atmosphere.

We are looking for a Ground Hostess in Delhi, India. This role is ideal for candidates with 0 to 5 years of experience. As a Ground Hostess, you will play a vital role in ensuring excellent customer service and a smooth airport experience for our passengers.nnKey Responsibilities:nn1. Passenger Assistance: You will greet and assist passengers during check-in and boarding processes, ensuring they feel welcomed and supported throughout their journey.nn2. Flight Information: You will provide accurate information about flight schedules, gate changes, and baggage claims to passengers, helping them navigate the airport effectively.nn3. Customer Service: You will address any passenger inquiries or concerns promptly and professionally, ensuring high levels of customer satisfaction.nn4. Coordination: You will work closely with airline staff and ground crew to ensure timely boarding and smooth transitions for passengers.nnRequired Skills and Expectations:nnCandidates must have completed at least 10th grade. Good communication skills in English and Hindi are essential for effective interaction with passengers and team members. A friendly and approachable demeanor is crucial, along with the ability to work efficiently in a fast-paced environment. Flexibility in working hours is expected, as shifts may vary to accommodate flight schedules. Candidates should demonstrate strong teamwork abilities and a keen focus on customer service.

Join our team as a Customer Support Executive in Dehradun, India, and provide exceptional support to our clients. This full-time position is ideal for candidates with 0 to 2 years of experience and requires a minimum of 12th-grade education. You will work from home while assisting customers with their inquiries.nnKey Responsibilities:nn- Respond to Customer Inquiries: Handle phone calls, emails, and chats from customers, providing them with accurate information and resolving their issues efficiently.n- Document Customer Interactions: Maintain records of customer interactions in our database, ensuring that all details are accurately logged for future reference.n- Assist with Product Knowledge: Learn about our products and services to better assist customers and help them make informed decisions.n- Provide Feedback: Share customer feedback with the team to improve service quality and enhance customer satisfaction.nnRequired Skills and Expectations:nnCandidates should possess strong communication skills, both verbal and written, to effectively interact with customers. Attention to detail is essential for documenting interactions accurately. Being a team player is important, along with the ability to work independently in a remote setting. Basic computer skills, including proficiency in email and Internet usage, are necessary to handle customer queries effectively. Candidates should have a positive attitude and be willing to learn and adapt in a fast-paced environment.

We are looking for a dedicated Customer Support Executive to join our team in Patna, India. This is a full-time work-from-home position ideal for individuals with 0 to 2 years of experience who have completed their 12th grade.nnAs a Customer Support Executive, you will be the first point of contact for our customers, assisting them with their inquiries and resolving their issues. Your role is crucial in ensuring customer satisfaction and maintaining a positive relationship with our clients.nnKey Responsibilities:n1. Respond to customer inquiries via phone, chat, or email: You will address questions and concerns in a timely manner, providing accurate information and solutions.n2. Resolve customer complaints effectively: You will identify issues, investigate solutions, and take appropriate action to resolve complaints while ensuring all customer interactions are handled professionally.n3. Provide product information and support: You will help customers understand our products and services, guiding them on how to use them effectively while promoting a positive customer experience.n4. Maintain accurate records of interactions: You will document all customer interactions and track issues to ensure follow-up actions are completed as needed.nnRequired Skills and Expectations:nCandidates should possess excellent communication skills and have a customer-focused attitude. The ability to work independently and manage time effectively is essential. Proficiency in using computers and various communication tools is expected, and a positive, problem-solving approach will enhance your success in this role.

We are looking for a dedicated Customer Support Executive to join our team in Bhopal, India. This is a full-time position that allows you to work from home. Ideal candidates should have 0 to 2 years of experience and have completed their 12th grade education.nnAs a Customer Support Executive, your primary responsibility will be to assist customers with their inquiries, resolving issues to ensure their satisfaction. You will actively listen to customer concerns and provide prompt solutions while maintaining a friendly and professional demeanor. nnKey Responsibilities include:nn1. Customer Inquiries: Respond to customer questions via phone, email, or chat. You will provide clear information about products and services to help customers make informed decisions.nn2. Issue Resolution: Address and resolve customer complaints. You will investigate issues, offer solutions, and follow up to ensure the customer is satisfied with the resolution.nn3. Record Keeping: Maintain detailed records of customer interactions and transactions. Your documentation will help track problems and solutions for future reference.nn4. Feedback Collection: Gather customer feedback to share with the team. Your insights will help us improve our services and better meet customer needs.nnTo succeed in this role, you should have strong communication skills, be a good listener, and display a positive attitude. Strong problem-solving abilities and the ability to work independently are essential. A passion for helping others and the perseverance to address challenges will contribute to your success in this position.

We are seeking a motivated Air Ticketing Agent to join our team in Ranchi, India. This entry-level position is ideal for individuals looking to start their career in the travel industry.nnKey Responsibilities include: n- Booking Flights: Assist customers in choosing and booking their desired flights efficiently. n- Customer Service: Provide exceptional support to clients, answering queries and resolving issues regarding ticketing and travel plans. n- Ticket Management: Handle ticket cancellations, refunds, and changes, ensuring all procedures are followed accurately. n- Documentation: Maintain clear and organized records of all ticket transactions and customer interactions. nnRequired Skills and Expectations: nCandidates must possess strong communication skills to effectively interact with customers. A basic understanding of computer operations and ticketing systems is necessary to fulfill daily tasks efficiently. Attention to detail is crucial, especially when managing ticket information and sensitive data. A positive attitude and a willingness to learn are important for adapting to the dynamic travel industry. As the role is specifically for male applicants, in accordance with company requirements, candidates should be comfortable working full time from our office location. This is a fantastic opportunity for someone eager to grow in the air travel sector.

We are looking for an Air Ticketing Associate in Bhubaneswar. This role is ideal for individuals who are passionate about the travel industry and have a keen eye for detail. As an Air Ticketing Associate, you will be responsible for managing flight bookings and providing excellent customer service.nnKey Responsibilities:nn- Flight Booking: Assist customers in making flight reservations by using the airline's booking systems and ensure accurate details are entered.n n- Customer Service: Communicate with clients to answer queries, resolve issues, and provide information about flight schedules and ticketing procedures.n n- Documentation: Maintain accurate records of ticket sales and customer interactions in compliance with company guidelines.n n- Support: Collaborate with team members to enhance service efficiency and ensure all customer needs are met promptly.nnRequired Skills and Expectations:nnCandidates should possess a basic understanding of air ticketing, along with strong communication skills to interact effectively with customers. Proficiency in computer use and familiarity with booking systems is desired. Attention to detail is crucial for accurately handling reservations and managing customer information. A team-oriented attitude and a willingness to learn are essential, especially for those with less than one year of experience. As this is an office-based role, the ability to work in a structured environment is expected.

We are looking for an Air Ticketing Associate in Kolkata, India. This full-time position is ideal for individuals with little to no experience who are eager to start a career in the travel industry.nnKey Responsibilities:nn- Ticket Booking: Assist customers in booking air tickets, ensuring that all details are confirmed accurately.n- Customer Assistance: Provide support to customers by answering queries related to flight schedules, fares, and travel guidelines.n- Documentation Handling: Manage and complete necessary paperwork involved in ticket issuance and travel documentation.n- Problem Resolution: Address any issues that arise during the booking process and find efficient solutions to ensure customer satisfaction.nnRequired Skills and Expectations:nnCandidates should have completed at least 10th grade and possess strong communication skills to interact effectively with customers. Attention to detail is crucial for ensuring accurate bookings and documentation. A basic understanding of travel procedures and ticketing processes will be a plus but is not mandatory as training will be provided. Candidates should be capable of working in a fast-paced environment, demonstrating a willingness to learn and adapt as needed. Being organized and proactive will aid in successfully managing responsibilities and contributing to the teams goals.

Operations & Airside Management: Monitor runway safety, apron management, aircraft movements, and passenger flow to maintain schedule efficiency. Cross-Departmental Coordination: Communicate continuously with airlines, ground-handling teams, engineering units, customs, and security personnel (such as CISF) to resolve logistical bottlenecksRINKY-8721023842

We are seeking an enthusiastic Airport Executive to join our team in East Garo Hills. This is a full-time position suitable for candidates with a passion for the aviation industry, especially those with 0 to 2 years of experience. A minimum of a 12th pass education is required.nnAs an Airport Executive, you will be responsible for managing customer interactions, ensuring smooth airport operations, and assisting passengers with their travel needs. Key responsibilities include:nn- Customer Service: Assist passengers with check-in procedures, luggage handling, and flight information to enhance their travel experience.n- Operational Support: Collaborate with airline staff and other departments to facilitate efficient airport operations, including adhering to safety and security protocols.n- Reporting Issues: Identify and report any operational issues or passenger concerns to ensure timely resolutions and maintain smooth airport functionalities.nnCandidates should possess excellent communication skills and a friendly demeanor. A proactive attitude and the ability to work effectively in a team are essential. You should be organized and detail-oriented, capable of handling multiple tasks simultaneously in a fast-paced environment. A genuine interest in providing outstanding service and helping others is a must, as is the ability to adapt to changing situations. If you are eager to start your career in the airport operations field, we encourage you to apply.

We are looking for an Air Cargo Executive to join our team in Jorhat, Assam. This entry-level position is ideal for individuals with a passion for logistics and air freight, looking to start their career in the industry.nnKey Responsibilities:nn- Cargo Coordination: Work closely with transport teams to ensure smooth movement of cargo. You will help schedule flights, manage documentation, and track shipments.nn- Communication: Interact with customers, airlines, and ground staff to relay crucial information about cargo status. Clear communication is essential for providing updates and addressing queries.nn- Documentation: Assist in preparing necessary paperwork for air cargo operations, including invoices, shipping labels, and customs forms. Attention to detail is important to ensure accuracy in documentation.nn- Problem Solving: Address any issues that arise during cargo handling or transport. This can include delays, lost shipments, or errors, requiring quick thinking and effective solutions.nnRequired Skills and Expectations:nnCandidates should have completed their 12th grade and have a keen interest in logistics. Strong communication skills are necessary for effective collaboration with team members and clients. Basic computer skills and a familiarity with cargo tracking systems are desirable. A proactive attitude and willingness to learn will help you thrive in this dynamic environment. You must be detail-oriented to manage documentation effectively and ensure timely operations.

Join our team as an Airport Passenger Service Associate in Gaya, India. This role is ideal for individuals who enjoy interacting with people and have a passion for the aviation industry. nnKey Responsibilities:n- Assist Passengers: Provide support to passengers by answering questions, offering directions, and helping with boarding and check-in processes.n- Manage Check-in Procedures: Facilitate smooth check-in and boarding processes by verifying passenger information and issuing boarding passes.n- Handle Customer Inquiries: Address any passenger inquiries or concerns professionally, ensuring a positive travel experience.n- Support Team Operations: Collaborate with fellow associates and airport staff to ensure smooth daily operations at the passenger service desk.nnRequired Skills and Expectations:nCandidates should have a minimum of 12th-grade education and may have between 0 to 5 years of experience in customer service or a related field. Strong communication skills are essential, as you will engage with diverse passengers. A friendly demeanor and a proactive attitude are crucial to ensuring a pleasant experience for all travelers. Attention to detail and the ability to handle stressful situations calmly are also important traits for success in this role. Individuals must be willing to work full-time from the office and be flexible with working hours to accommodate flight schedules.

Join our team as an Airport Passenger Service Associate in Ranchi, India. This role is perfect for individuals looking to start or grow their career in the aviation industry while providing exceptional service to travelers. nnKey Responsibilities:nn- Customer Assistance: Greet passengers, provide information about flights, and assist with check-in processes to ensure a smooth travel experience.n- Problem Resolution: Address passenger queries and concerns promptly, using effective communication to resolve issues related to ticketing, baggage, or flight schedules.n- Safety and Security Compliance: Follow airport protocols and guidelines to maintain a secure environment for passengers and staff.n- Team Collaboration: Work closely with other airport personnel to coordinate services and improve operational efficiency, ensuring all tasks are completed timely and accurately.nnRequired Skills and Expectations:nnCandidates should have completed their 12th grade and possess good communication and interpersonal skills. A positive attitude and the ability to work in a fast-paced environment are essential. Previous experience is not mandatory; we welcome freshers and those with up to 5 years of experience. Being adaptable and willing to learn will help you excel in this role. A dedication to providing high-quality customer service and a team-oriented mindset are also important for success in this position.

Join our team as an Airport Passenger Service Associate in Bokaro, India, where you will play a vital role in enhancing the travel experience for passengers. This position is ideal for candidates with no prior experience or up to five years of experience.nnKey Responsibilities:nn- Customer Assistance: Greet and assist passengers at the airport, ensuring they have the information they need for a smooth journey.nn- Baggage Handling: Help passengers manage their baggage, including checking in and retrieving luggage as needed.nn- Information Provider: Provide clear information about flight details, airport services, and other travel-related inquiries to enhance passenger experience.nn- Problem Solving: Address any passenger concerns or issues promptly and effectively, ensuring their comfort and satisfaction.nnRequired Skills and Expectations:nnCandidates should have completed their 12th grade and possess strong communication skills to interact positively with diverse passengers. A customer-focused attitude is crucial, as well as the ability to work in a fast-paced environment. Being a team player is essential, as you will collaborate with other airport staff to ensure seamless service. Punctuality and professionalism are expected at all times, as you represent the airlines commitment to high-quality service. Your enthusiasm and dedication to helping others will be key to succeeding in this role.

Job TitleAir Ticketing ExecutiveDepartmentAirport Operations / Passenger Services / Reservation & TicketingLocationsJammuSrinagarLehShimlaKangraKullu-ManaliAmritsarBathindaJalandharLudhianaJob SummaryAn Air Ticketing Executive is responsible for booking, issuing, reissuing, cancelling, and managing airline tickets while ensuring excellent customer service. The role involves assisting passengers with reservations, fare information, itinerary changes, baggage policies, travel documentation, and check-in-related queries. Air Ticketing Executives work with airline reservation systems and ensure compliance with airline policies, airport regulations, and aviation security standards.Key ResponsibilitiesTicket Reservation & Booking- Book domestic and international flight tickets.- Assist customers in selecting suitable flights and fare options.- Provide accurate fare quotations and travel itineraries.- Process ticket reservations through airline reservation systems.- Issue, reissue, and cancel airline tickets.- Handle ticket modifications and upgrades.Passenger Assistance- Guide passengers regarding flight schedules.- Assist with seat selection and special meal requests.- Provide information about baggage allowance.- Explain airline policies regarding refunds and cancellations.- Assist passengers with travel insurance information.- Help elderly passengers and passengers requiring special assistance.- Handle customer complaints professionally.Airport Counter Operations- Assist passengers at airline ticket counters.- Verify passenger identity documents.- Coordinate with check-in staff.- Resolve ticketing-related issues before departure.- Process standby passengers.- Manage last-minute ticket changes.Reservation Management- Update reservation records.- Confirm flight bookings.- Monitor waitlisted bookings.- Handle group reservations.- Coordinate with travel agencies.- Process online and offline reservations.Documentation- Verify passports and visas for international travel.- Ensure travel documents meet airline requirements.- Prepare passenger manifests when required.- Maintain booking records.- Generate reservation reports.Payment Handling- Accept ticket payments.- Process credit/debit card transactions.- Handle cash payments.- Generate invoices and receipts.- Maintain daily cash records.- Process ticket refunds.Customer Service- Respond to customer inquiries.- Handle phone, email, and walk-in customers.- Provide accurate travel information.- Resolve ticketing issues promptly.- Maintain customer satisfaction.Coordination- Coordinate with airline operations.- Work closely with check-in staff.- Communicate with airport authorities.- Coordinate with travel agencies.- Support baggage service teams when required.Compliance- Follow airline ticketing policies.- Adhere to DGCA and airport regulations.- Maintain confidentiality of passenger information.- Ensure compliance with aviation security procedures.Required Qualifications- 10+2 (Higher Secondary) - Minimum qualification.- Graduate in any discipline preferred.- Diploma or certification in Air Ticketing, Travel & Tourism, Aviation, or Hospitality is an advantage.- Freshers and experienced candidates may apply.Required SkillsTechnical Skills- Airline reservation systems (Amadeus, Galileo, Sabre, Worldspan)- Flight booking procedures- Fare calculation- Ticket issuance- Ticket revalidation and reissue- Refund processing- Knowledge of domestic and international routes- Basic computer proficiency (MS Office, email)Soft Skills- Excellent communication skills- Customer service orientation- Professional appearance and grooming- Problem-solving ability- Attention to detail- Time management- Multitasking- Teamwork- Positive attitude- Patience and empathyKnowledge Requirements- Airline fare rules- Airport procedures- Reservation systems- IATA ticketing standards- Baggage policies- Visa and passport requirements- Travel insurance basics- Aviation terminology- Customer service standardsDaily Duties- Process ticket bookings.- Assist passengers with reservations.- Issue and modify airline tickets.- Handle cancellations and refunds.- Answer customer calls and emails.- Verify travel documents.- Coordinate with airport operations.- Resolve ticketing issues.- Update reservation records.- Maintain transaction reports.Working Conditions- Airport terminals- Airline reservation offices- Travel agency offices- Rotational shifts- Early morning, evening, night, weekends, and public holidays- Standing and desk-based work- Fast-paced, customer-facing environmentPhysical Requirements- Ability to work in shifts.- Professional grooming and appearance.- Ability to sit or stand for extended periods.- Good verbal communication.- Basic computer typing skills.- Ability to work under pressure.Career Progression- Air Ticketing Executive- Senior Ticketing Executive- Reservation Executive- Passenger Service Executive- Airport Customer Service Executive- Ticketing Supervisor- Reservation Supervisor- Duty Officer- Airport Operations Executive- Airport Operations ManagerPreferred Certifications- IATA Foundation in Travel & Tourism- IATA Airline Cabin Crew (optional for broader aviation knowledge)- Amadeus Certification- Galileo Certification- Sabre Reservation System Certification- Diploma in Aviation, Hospitality & Travel ManagementSalary (India)- Fresher: 25,000-30,000 per month- 1-3 years: 30,000-40,000 per month- 3-5 years: 35,000-75,000 per month- Senior/Lead Executive: 50,000-1,00,000+ per month

Job TitleAir Ticketing ExecutiveDepartmentAirport Operations / Passenger Services / Reservation & TicketingLocationsBangaloreMangaloreBelagaviBallariBidarHubaliKalaburgiKoppalMysoreShivamoggaJob SummaryAn Air Ticketing Executive is responsible for booking, issuing, reissuing, cancelling, and managing airline tickets while ensuring excellent customer service. The role involves assisting passengers with reservations, fare information, itinerary changes, baggage policies, travel documentation, and check-in-related queries. Air Ticketing Executives work with airline reservation systems and ensure compliance with airline policies, airport regulations, and aviation security standards.Key ResponsibilitiesTicket Reservation & Booking- Book domestic and international flight tickets.- Assist customers in selecting suitable flights and fare options.- Provide accurate fare quotations and travel itineraries.- Process ticket reservations through airline reservation systems.- Issue, reissue, and cancel airline tickets.- Handle ticket modifications and upgrades.Passenger Assistance- Guide passengers regarding flight schedules.- Assist with seat selection and special meal requests.- Provide information about baggage allowance.- Explain airline policies regarding refunds and cancellations.- Assist passengers with travel insurance information.- Help elderly passengers and passengers requiring special assistance.- Handle customer complaints professionally.Airport Counter Operations- Assist passengers at airline ticket counters.- Verify passenger identity documents.- Coordinate with check-in staff.- Resolve ticketing-related issues before departure.- Process standby passengers.- Manage last-minute ticket changes.Reservation Management- Update reservation records.- Confirm flight bookings.- Monitor waitlisted bookings.- Handle group reservations.- Coordinate with travel agencies.- Process online and offline reservations.Documentation- Verify passports and visas for international travel.- Ensure travel documents meet airline requirements.- Prepare passenger manifests when required.- Maintain booking records.- Generate reservation reports.Payment Handling- Accept ticket payments.- Process credit/debit card transactions.- Handle cash payments.- Generate invoices and receipts.- Maintain daily cash records.- Process ticket refunds.Customer Service- Respond to customer inquiries.- Handle phone, email, and walk-in customers.- Provide accurate travel information.- Resolve ticketing issues promptly.- Maintain customer satisfaction.Coordination- Coordinate with airline operations.- Work closely with check-in staff.- Communicate with airport authorities.- Coordinate with travel agencies.- Support baggage service teams when required.Compliance- Follow airline ticketing policies.- Adhere to DGCA and airport regulations.- Maintain confidentiality of passenger information.- Ensure compliance with aviation security procedures.Required Qualifications- 10+2 (Higher Secondary) - Minimum qualification.- Graduate in any discipline preferred.- Diploma or certification in Air Ticketing, Travel & Tourism, Aviation, or Hospitality is an advantage.- Freshers and experienced candidates may apply.Required SkillsTechnical Skills- Airline reservation systems (Amadeus, Galileo, Sabre, Worldspan)- Flight booking procedures- Fare calculation- Ticket issuance- Ticket revalidation and reissue- Refund processing- Knowledge of domestic and international routes- Basic computer proficiency (MS Office, email)Soft Skills- Excellent communication skills- Customer service orientation- Professional appearance and grooming- Problem-solving ability- Attention to detail- Time management- Multitasking- Teamwork- Positive attitude- Patience and empathyKnowledge Requirements- Airline fare rules- Airport procedures- Reservation systems- IATA ticketing standards- Baggage policies- Visa and passport requirements- Travel insurance basics- Aviation terminology- Customer service standardsDaily Duties- Process ticket bookings.- Assist passengers with reservations.- Issue and modify airline tickets.- Handle cancellations and refunds.- Answer customer calls and emails.- Verify travel documents.- Coordinate with airport operations.- Resolve ticketing issues.- Update reservation records.- Maintain transaction reports.Working Conditions- Airport terminals- Airline reservation offices- Travel agency offices- Rotational shifts- Early morning, evening, night, weekends, and public holidays- Standing and desk-based work- Fast-paced, customer-facing environmentPhysical Requirements- Ability to work in shifts.- Professional grooming and appearance.- Ability to sit or stand for extended periods.- Good verbal communication.- Basic computer typing skills.- Ability to work under pressure.Career Progression- Air Ticketing Executive- Senior Ticketing Executive- Reservation Executive- Passenger Service Executive- Airport Customer Service Executive- Ticketing Supervisor- Reservation Supervisor- Duty Officer- Airport Operations Executive- Airport Operations ManagerPreferred Certifications- IATA Foundation in Travel & Tourism- IATA Airline Cabin Crew (optional for broader aviation knowledge)- Amadeus Certification- Galileo Certification- Sabre Reservation System Certification- Diploma in Aviation, Hospitality & Travel ManagementSalary (India)- Fresher: 25,000-30,000 per month- 1-3 years: 30,000-40,000 per month- 3-5 years: 35,000-75,000 per month- Senior/Lead Executive: 50,000-1,00,000+ per month

An Air Ticketing Executive is responsible for booking, issuing, reissuing, cancelling, and managing airline tickets while ensuring excellent customer service. The role involves assisting passengers with reservations, fare information, itinerary changes, baggage policies, travel documentation, and check-in-related queries. Air Ticketing Executives work with airline reservation systems and ensure compliance with airline policies, airport regulations, and aviation security standards.Key ResponsibilitiesTicket Reservation & BookingBook domestic and international flight tickets.Assist customers in selecting suitable flights and fare options.Provide accurate fare quotations and travel itineraries.Process ticket reservations through airline reservation systems.Issue, reissue, and cancel airline tickets.Handle ticket modifications and upgrades.Passenger AssistanceGuide passengers regarding flight schedules.Assist with seat selection and special meal requests.Provide information about baggage allowance.Explain airline policies regarding refunds and cancellations.Assist passengers with travel insurance information.Help elderly passengers and passengers requiring special assistance.Handle customer complaints professionally.Airport Counter OperationsAssist passengers at airline ticket counters.Verify passenger identity documents.Coordinate with check-in staff.Resolve ticketing-related issues before departure.Process standby passengers.Manage last-minute ticket changes.Reservation ManagementUpdate reservation records.Confirm flight bookings.Monitor waitlisted bookings.Handle group reservations.Coordinate with travel agencies.Process online and offline reservations.DocumentationVerify passports and visas for international travel.Ensure travel documents meet airline requirements.Prepare passenger manifests when required.Maintain booking records.Generate reservation reports.Payment HandlingAccept ticket payments.Process credit/debit card transactions.Handle cash payments.Generate invoices and receipts.Maintain daily cash records.Process ticket refunds.Customer ServiceRespond to customer inquiries.Handle phone, email, and walk-in customers.Provide accurate travel information.Resolve ticketing issues promptly.Maintain customer satisfaction.CoordinationCoordinate with airline operations.Work closely with check-in staff.Communicate with airport authorities.Coordinate with travel agencies.Support baggage service teams when required.ComplianceFollow airline ticketing policies.Adhere to DGCA and airport regulations.Maintain confidentiality of passenger information.Ensure compliance with aviation security procedures.Required Qualifications10+2 (Higher Secondary) - Minimum qualification.Graduate in any discipline preferred.Diploma or certification in Air Ticketing, Travel & Tourism, Aviation, or Hospitality is an advantage.Freshers and experienced candidates may apply.Required SkillsTechnical SkillsAirline reservation systems (Amadeus, Galileo, Sabre, Worldspan)Flight booking proceduresFare calculationTicket issuanceTicket revalidation and reissueRefund processingKnowledge of domestic and international routesBasic computer proficiency (MS Office, email)Soft SkillsExcellent communication skillsCustomer service orientationProfessional appearance and groomingProblem-solving abilityAttention to detailTime managementMultitaskingTeamworkPositive attitudePatience and empathyKnowledge RequirementsAirline fare rulesAirport proceduresReservation systemsIATA ticketing standardsBaggage policiesVisa and passport requirementsTravel insurance basicsAviation terminologyCustomer service standardsDaily DutiesProcess ticket bookings.Assist passengers with reservations.Issue and modify airline tickets.Handle cancellations and refunds.Answer customer calls and emails.Verify travel documents.Coordinate with airport operations.Resolve ticketing issues.Update reservation records.Maintain transaction reports.Working ConditionsAirport terminalsAirline reservation officesTravel agency officesRotational shiftsEarly morning, evening, night, weekends, and public holidaysStanding and desk-based workFast-paced, customer-facing environmentPhysical RequirementsAbility to work in shifts.Professional grooming and appearance.Ability to sit or stand for extended periods.Good verbal communication.Basic computer typing skills.Ability to work under pressure.Career ProgressionAir Ticketing ExecutiveSenior Ticketing ExecutiveReservation ExecutivePassenger Service ExecutiveAirport Customer Service ExecutiveTicketing SupervisorReservation SupervisorDuty OfficerAirport Operations ExecutiveAirport Operations ManagerPreferred CertificationsIATA Foundation in Travel & TourismIATA Airline Cabin Crew (optional for broader aviation knowledge)Amadeus CertificationGalileo CertificationSabre Reservation System CertificationDiploma in Aviation, Hospitality & Travel ManagementSalary (India)Fresher: 20,000-25,000 per month1-3 years: 25,000-40,000 per month3-5 years: 35,000-55,000 per monthSenior/Lead Executive: 50,000-75,000+ per monthSalary varies depending on the airline, airport, city, and experience.

Join our team in Bangalore as a Ground Staff Executive, where you will play an essential role in ensuring smooth airport operations and delivering excellent customer service.nnKey Responsibilities:nn1. Customer Interaction: Engage with passengers, assist them with check-in, baggage handling, and provide information about flight schedules and services.nn2. Baggage Management: Ensure safe and timely handling of luggage, monitor baggage loading and unloading to prevent loss or damage.nn3. Operational Support: Collaborate with airline staff to facilitate boarding processes, ensuring compliance with safety and security protocols.nn4. Problem Resolution: Address passenger inquiries and resolve issues efficiently, maintaining a calm demeanor and ensuring passenger satisfaction.nnRequired Skills and Expectations:nnCandidates should possess a minimum of 1 year of experience, up to 7 years, in a relevant role. A completed 12th-grade education is essential. Strong communication skills are crucial, along with a friendly attitude and the ability to work in a fast-paced environment. Applicants should demonstrate good organizational skills and the capacity to handle stressful situations with ease. Being a team player, showing flexibility in working hours, and the ability to perform tasks independently are also vital traits for success in this role.

We are looking for a dedicated Ground Staff Executive to join our team in Vijayawada. This role is ideal for individuals seeking to begin their careers in the aviation industry, offering a chance to work in a dynamic environment.nnKey Responsibilities:n- Customer Service: Assist passengers with check-in, boarding, and luggage handling, ensuring a smooth travel experience.n- Communication: Provide clear information to passengers regarding flight schedules and gate changes, helping them navigate the airport.n- Documentation: Manage necessary paperwork, including tickets and identification, ensuring compliance with airline regulations.n- Safety Procedures: Adhere to safety protocols and emergency procedures, maintaining a secure environment for all passengers.nnRequired Skills and Expectations:nThe ideal candidate should possess a pleasing personality and excellent communication skills to interact positively with passengers. Attention to detail is crucial for managing documentation accurately. Ability to work in a fast-paced environment is essential, as the role involves handling multiple tasks simultaneously while ensuring passenger satisfaction. Candidates with a background in customer service will be preferred, although freshers are encouraged to apply. A minimum education of 12th grade is required, and candidates should be flexible with working hours, including weekends and holidays.

We are seeking a dedicated Ground Staff Executive to join our team in Surat. This full-time position is perfect for candidates with 0 to 6 years of experience and requires at least a 10th-grade education. The role focuses on providing essential support to ensure smooth operations at our facility.nnKey Responsibilities:nn1. Customer Service: Interact with passengers, assisting them with their queries, ticketing, and boarding procedures to enhance their travel experience.nn2. Baggage Handling: Ensure the proper handling and timely delivery of luggage, maintaining safety and efficiency throughout the process.nn3. Check-in Procedures: Assist passengers during the check-in process, verifying documents, checking in baggage, and issuing boarding passes accurately.nn4. Coordination: Work closely with other team members and departments to facilitate smooth and efficient airport operations.nn5. Safety Compliance: Adhere to all safety regulations and protocols to maintain a secure environment for both passengers and staff.nnRequired Skills and Expectations:nnCandidates must possess excellent communication skills, enabling them to engage effectively with passengers from diverse backgrounds. A proactive approach to problem-solving is essential, as is the ability to work in a fast-paced environment. Attention to detail and teamwork are crucial for ensuring operational success. Candidates should also be adaptable, willing to work various shifts, including weekends and holidays, to meet the demands of the role.

We are seeking an enthusiastic Air Ticketing Executive to join our team in Ranchi. This is a full-time office-based role suitable for candidates with varying levels of experience, from freshers to those with up to six years in the field.Key Responsibilities:- Issuing Air Tickets: Handle the entire process of booking and issuing air tickets as per customer requirements while ensuring accuracy and compliance with airline policies.- Customer Service: Provide excellent customer service by promptly addressing queries and offering information on flight schedules, fares, and policies.- Reservation Management: Manage and maintain accurate records of flight bookings, passenger details, and transactions in the system to ensure seamless operations.- Collaboration with Airlines: Work closely with airlines and travel partners to secure the best deals and resolve any issues related to bookings.- Problem Resolution: Actively address and resolve any customer complaints or booking issues, ensuring a positive experience and satisfaction.Required Skills and Expectations:Candidates should have a minimum educational qualification of 10th grade. Strong communication skills are essential for interacting with customers and suppliers. A keen attention to detail is crucial to avoid errors in bookings and ensure accuracy in transactions. Basic knowledge of travel bookings and airline processes will be an advantage, but training will be provided. The ability to work effectively as part of a team, manage time efficiently, and adapt to a dynamic environment is expected in this role.

As an Air Ticketing Executive, you will play a crucial role in assisting customers with their travel needs and ensuring smooth ticketing processes. Your responsibilities will include:- Booking Air Tickets: You will be responsible for making flight reservations for customers based on their travel preferences, ensuring accuracy in details such as dates, destinations, and passenger names.- Providing Travel Information: You will assist customers by providing information about flight schedules, fares, and travel requirements to help them make informed decisions.- Managing Customer Queries: Address customer queries and concerns related to ticketing and bookings over the phone or in person, ensuring high-quality customer service and satisfaction.- Processing Payments: Handle ticket payments efficiently while maintaining accurate records of transactions and issuing receipts to customers.- Coordinating with Airlines: Liaise with airlines to resolve any booking issues, confirm reservations, and stay updated on any changes to flight schedules or policies.- Maintaining Records: Keep detailed and orderly records of all ticket transactions, customer interactions, and queries for reference and reporting purposes.To be considered for this role, you should have a basic understanding of travel and ticketing processes. Strong communication skills are essential, along with a friendly and professional attitude. Attention to detail is crucial for accuracy in bookings and transactions. A willingness to learn and adapt to new systems and procedures will also be important for success in this role. Fluency in English and Hindi will be an added advantage.