Ticketing Agent Jobs

We are looking for a dedicated Airport Ticketing Agent to join our team in Delhi NCR. This entry-level position is perfect for those eager to start their careers in the aviation industry.Key Responsibilities:1. **Ticket Sales**: Assist customers in purchasing airline tickets, ensuring they receive accurate information on prices, schedules, and routes.2. **Customer Service**: Provide excellent service by answering customer inquiries, addressing concerns, and helping with flight changes or cancellations.3. **Check-In Assistance**: Help passengers with the check-in process, including issuing boarding passes and checking baggage.4. **Problem Solving**: Quickly resolve any issues that arise during ticketing or check-in, ensuring a smooth travel experience for all passengers.5. **Record Keeping**: Maintain proper documentation and records of ticket transactions, passenger details, and flight information.Required Skills and Expectations:Candidates should have a minimum education of 12th grade and be willing to work full-time in an office environment. Strong communication skills are essential for interacting with customers and colleagues effectively. Candidates must be detail-oriented, possess good organizational abilities, and be comfortable handling multiple tasks in a fast-paced setting. A positive attitude and willingness to learn will greatly enhance your success as an Airport Ticketing Agent. Prior experience is not required, making this an excellent opportunity for those just starting their professional journey.

As an Air Ticketing Executive, you will be responsible for facilitating flight bookings and providing excellent customer service. You will work in an office environment in Mangalore, engaging directly with customers and travel agents to ensure smooth travel arrangements.**Key Responsibilities:**- **Flight Reservations:** Handle customer inquiries and assist with booking air tickets according to their travel preferences and schedules, ensuring accurate and timely reservations.- **Ticketing Support:** Manage the issuance of tickets, including changes and cancellations, needing attention to details to avoid errors and provide a smooth travel experience.- **Customer Interactions:** Provide assistance to customers over the phone or in-person, addressing questions, solving issues, and ensuring satisfaction with the services provided.- **Fare Quoting:** Research and provide information on flight fares, promotions, and availability, ensuring customers receive competitive pricing for their travel plans.- **Documentation Management:** Maintain and organize records of bookings, ticketing transactions, and customer communications for future reference and compliance.**Required Skills and Expectations:**Candidates should have strong communication skills, enabling them to interact effectively with clients. Basic computer proficiency is essential, as you will be using booking software. Attention to detail is crucial to prevent booking errors. A positive attitude towards customer service will help build trust and rapport with clients. This role is open to individuals with 0 to 6 years of experience, making it an excellent opportunity for both freshers and seasoned professionals looking to expand their careers in the travel industry.

We are looking for dedicated Ground Staff to join our team in Mumbai. This role is ideal for individuals seeking to start or advance their career in the aviation industry, with no prior experience necessary.Key Responsibilities:- **Customer Service:** You will assist passengers during their travel experience, ensuring they feel welcomed and supported from check-in to boarding. Excellent communication skills are essential to address inquiries and resolve any issues.- **Check-In Assistance:** You will help passengers with their check-in process, ensuring all necessary documents are in order. Attention to detail is crucial to ensure smooth operations.- **Baggage Handling:** You will manage the loading and unloading of passenger baggage, ensuring that all items are handled with care. This role requires physical stamina and the ability to work in a team.- **Safety and Security Checks:** You will perform safety checks and ensure compliance with airline regulations. A strong sense of responsibility is needed to maintain a secure environment for passengers.Required Skills and Expectations:Candidates should possess a minimum of a 10th-grade education and have a strong willingness to learn. Good interpersonal skills and a friendly demeanor are essential for engaging with customers. Candidates must be reliable, punctual, and able to work in a fast-paced environment. Flexibility in work hours is also important to accommodate varying flight schedules.

As an Airport Customer Service Associate, you will be the first point of contact for passengers, ensuring a pleasant and efficient travel experience. Your role involves helping customers with check-in, ticketing, and other inquiries at the airport in Koloriang, India.Key Responsibilities:1. **Customer Assistance**: Greet passengers and assist them with check-in procedures, baggage handling, and boarding processes to ensure they have a smooth journey.2. **Information Delivery**: Provide accurate information about flight schedules, airport facilities, and services available to passengers, helping them navigate the airport effectively.3. **Problem Resolution**: Address any issues or concerns raised by customers, collaborating with other staff to find quick and satisfactory solutions.4. **Ticketing Support**: Help passengers with ticket purchases, changes, and cancellations, ensuring they understand the company policies and procedures.5. **Safety and Security Compliance**: Follow safety and security protocols while assisting customers and maintaining a secure environment within the airport.Required Skills and Expectations:To succeed in this role, candidates must exhibit strong communication skills and a friendly demeanor, making every interaction pleasant. Basic computer skills are necessary for handling electronic systems used in ticketing and information management. A willingness to work in a fast-paced environment and adaptability to changing situations are vital. Candidates must be reliable, punctual, and able to collaborate with team members to enhance overall customer service at the airport. Freshers are encouraged to apply, as on-the-job training will be provided.

As an Airline Domestic Ticketing Executive based in Kolkata, you will play a vital role in ensuring smooth ticketing and customer service for domestic flights. Your responsibilities will include:- **Ticket Booking**: Assist customers with booking domestic flight tickets by entering details accurately into the reservation system, ensuring all information is correct to avoid any travel issues.- **Customer Support**: Provide excellent customer service by addressing queries and concerns related to ticketing, such as pricing, availability, and travel regulations, ensuring a pleasant experience for the traveler.- **Payment Processing**: Handle payment transactions efficiently, including accepting cash or card payments, and issue tickets promptly after payment confirmation to facilitate smooth travel.- **Cancellation and Amendments**: Process ticket cancellations and amendments while following airline policies and procedures, helping customers manage their travel plans according to their needs.- **Coordination with Airlines**: Liaise with various airlines to obtain updated information on flight schedules, fares, and other services, ensuring that customers are well-informed.- **Documentation**: Maintain accurate records of all transactions and communications to ensure compliance and provide support for any queries in the future.To succeed in this role, you should have good communication skills and a friendly demeanor to interact effectively with customers. Basic knowledge of ticketing systems and a desire to learn about the airline industry will be beneficial. Attention to detail and the ability to work in a fast-paced environment are essential for ensuring customer satisfaction.

We are looking for a Ground Staff Executive to join our team in Chandigarh Airport. This role is perfect for fresh graduates who are eager to start their career in the aviation industry. The Ground Staff Executive will support airport operations, ensuring customer satisfaction and safety.Contact-9643128230Key Responsibilities:1. Customer Service: Greet and assist passengers at check-in and boarding gates, addressing their inquiries and ensuring a smooth travel experience.2. Check-In Operations: Manage the check-in process for passengers, verifying tickets, and checking in baggage according to airline procedures.3. Baggage Handling: Ensure the safe loading and unloading of passenger baggage, while maintaining accurate records.4. Safety Compliance: Adhere to safety regulations and protocols, helping to maintain a secure environment for passengers and staff.5. Coordination: Collaborate with various teams at the airport, such as security and maintenance, to facilitate efficient operations.Required Skills and Expectations:Candidates should possess excellent communication skills to interact effectively with passengers and colleagues. A friendly and approachable demeanor is crucial for providing outstanding customer service. Attention to detail is essential for accurately managing check-in and baggage processes. We expect candidates to be team players, adaptable, and capable of working in a fast-paced environment. The ideal candidate will have a positive attitude and a readiness to learn about the aviation industry while contributing to a safe and enjoyable experience for all travelers.

We are urgently hiring Remote Online Ticketing Executives for online booking support, ticket processing, customer assistance, and digital documentation operations.

We are looking for a Ground Staff Executive to join our team in Aurangabad. This role is ideal for freshers who have completed their 10th grade. **Key Responsibilities:**- **Passenger Assistance:** Provide help to passengers during check-in, boarding, and baggage handling to ensure a smooth travel experience.- **Baggage Handling:** Manage the loading and unloading of luggage, ensuring it is handled safely and reaches the correct destination.- **Check-In Services:** Assist passengers at the check-in counters by verifying tickets and issuing boarding passes, ensuring timely processing.- **Customer Service:** Address passenger inquiries and concerns professionally, offering solutions or information to enhance customer satisfaction.- **Safety Compliance:** Follow all safety protocols and procedures to maintain a secure environment for passengers and staff.**Required Skills and Expectations:**Candidates should possess effective communication skills, with the ability to interact comfortably with different individuals. A friendly and approachable demeanor is essential for providing excellent customer service. While previous experience is not required, basic knowledge of travel procedures is a plus. Candidates must be a team player, willing to collaborate with colleagues to meet daily operational goals. Flexibility in work hours is necessary, as shifts may vary based on flight schedules. A positive attitude and strong work ethic will contribute greatly to success in this role.

We are looking for an enthusiastic Airport Ticketing Executive to join our team in Noida. This is a full-time position ideal for freshers who are eager to start their careers in the travel and aviation industry. **Key Responsibilities:**- **Ticket Booking:** Handle the booking of airline tickets for travelers using our computer systems, ensuring accuracy and efficiency in confirming reservations.- **Customer Service:** Provide excellent service to customers by answering queries and resolving any issues related to bookings, cancellations, or changes.- **Check-in Assistance:** Assist passengers during the check-in process, ensuring they have all necessary documents and helping with baggage handling.- **Payment Processing:** Manage payment transactions safely and accurately, ensuring that all financial dealings are transparent and secure.- **Information Updates:** Keep passengers informed about flight schedules, delays, and other relevant information regarding their travel plans.**Required Skills and Expectations:**- A positive attitude and strong communication skills are essential to interact effectively with customers and team members.- Basic computer skills are necessary for handling booking systems and managing data efficiently.- An understanding of customer service principles will help in providing timely and courteous assistance to travelers.- Attention to detail is important for maintaining accuracy when processing bookings and payments.- Freshers are welcome, but a willingness to learn and adapt in a fast-paced environment is crucial for success in this role.

As a Ground Staff member, you will play a crucial role in ensuring the efficient operation of airport services. Your responsibilities will include:- **Customer Service:** Assist passengers with check-in procedures, baggage tagging, and flight information, ensuring a smooth experience for all travelers.- **Baggage Handling:** Safely manage and transport passenger baggage, both at check-in and upon arrival, ensuring that all bags are correctly loaded and unloaded.- **Flight Coordination:** Work closely with flight operations to help board passengers on time, manage seating arrangements, and provide updates about flight schedules and departures.- **Safety Compliance:** Ensure that all safety protocols and regulations are followed, maintaining a secure environment for both passengers and staff.- **Issue Resolution:** Address any passenger concerns or complaints efficiently and politely, seeking to resolve issues quickly and effectively.To excel in this role, candidates should possess the following skills:- **Strong Communication Skills:** You must communicate clearly and effectively with passengers, team members, and airline personnel.- **Customer-Focused Attitude:** A friendly demeanor and willingness to assist passengers is essential.- **Attention to Detail:** Thoroughness in handling tasks will help maintain safety and security.- **Team Player:** Ability to work collaboratively with colleagues to support the overall operations of the airport.- **Adaptability:** Be flexible in a fast-paced environment, ready to handle various tasks as they arise.This position is suitable for individuals with 0 to 6 years of experience and requires at least a 12th-grade education. Full-time hours are expected.

We are seeking an Air Ticketing Associate in Bhubaneswar to join our team. This role is ideal for individuals with a passion for travel and a desire to create positive travel experiences for customers. Key Responsibilities:- **Booking Air Tickets:** Handle customer inquiries and assist in booking domestic and international flights, ensuring accuracy in details such as dates, times, and passenger information.- **Customer Service:** Provide excellent customer support by answering questions, resolving issues, and offering travel advice. Build strong relationships with clients for a smooth ticketing experience.- **Fare Comparison:** Research and compare airfares from various airlines, ensuring clients receive the best options available within their budget and preferences.- **Documentation:** Ensure all necessary documents are collected and processed correctly for ticket issuance and maintain organized records for easy access and reference.Required Skills and Expectations:Candidates should possess good communication skills, both verbally and in writing. Attention to detail is essential to avoid errors in bookings and reservations. Basic knowledge of computer systems and proficiency in using ticketing software will be advantageous. A customer-friendly attitude is crucial, as you will be engaging with clients to meet their travel needs. While experience in the travel industry is a plus, it is not mandatory; freshers are encouraged to apply. A team-oriented approach and the ability to work in a fast-paced environment are also important for this role.

We are looking for dedicated and enthusiastic Ground Staff to join our team in Mumbai. This role is essential in providing support to our airline operations and ensuring a smooth experience for passengers.**Key Responsibilities:**- **Passenger Assistance:** Greet and assist passengers during check-in and boarding, addressing any queries they may have to enhance their travel experience.- **Check-in Operations:** Manage the check-in process by verifying passenger documents and issuing boarding passes for efficient flow at the airport.- **Baggage Handling:** Ensure the safe handling and transportation of passenger baggage, helping with loading and unloading as required.- **Customer Service:** Provide information about flights, services, and airport procedures, maintaining a friendly and professional demeanor at all times.- **Safety Compliance:** Adhere to all safety regulations and protocols to maintain a secure environment for passengers and staff alike.- **Collaboration with Teams:** Work closely with various departments, such as security and flight crew, to ensure operational efficiency and address any issues promptly.**Required Skills and Expectations:**Candidates should have at least a 12th-grade education and no specific prior experience is necessary, though any customer service experience is a plus. Strong communication skills in English and Hindi are essential. Applicants should be team players, capable of working in a fast-paced environment. A positive attitude, attention to detail, and the ability to handle stressful situations with calmness are expected. Flexibility in working hours is also important to accommodate flight schedules.

Job Title: Ticketing Executive (Work From Home)Mode: Work From HomeSalary:12,000 - 15,000 per month (based on skills and experience)Job Overview:We are looking for a dedicated and detail-oriented Ticketing Executive who can efficiently handle ticket booking and related coordination work from home. Candidates with prior experience in ticketing and booking operations will be preferred.Key Responsibilities: Handle domestic and international ticket bookings Manage reservations, cancellations, and rescheduling Coordinate with clients regarding travel details and confirmations Maintain booking records and customer information Respond to ticketing queries and requests on time Provide accurate fare details and travel informationRequirements: Prior knowledge and experience in ticketing is mandatory Familiarity with ticket booking systems and travel coordination Good communication and customer handling skills Basic computer knowledge and internet handling Ability to work independently from home Organized, responsible, and detail-orientedApplication Details:Email: prathna@penguinconsultants.co.inContact: 8284843707 / 9464578407

We are looking for an Air Ticketing Executive to join our team in Kolkata. This role is ideal for fresh graduates who are eager to start their careers in the travel industry. You will assist customers in booking flights and ensuring a smooth travel experience.Key Responsibilities:- **Flight Booking and Reservations:** You will manage customer inquiries and assist in booking air tickets according to their preferences and budgets, ensuring all details are accurately processed.- **Customer Service:** Provide excellent support by addressing customer questions and concerns regarding ticketing, travel itineraries, and any changes or cancellations.- **Documentation Handling:** Ensure all necessary travel documents are collected and verified, including passports and visa information, to comply with airline and regulatory requirements.- **Collaboration with Airlines:** Coordinate with airline partners to secure the best rates and availability for customers, maintaining strong professional relationships.- **Stay Updated on Travel Regulations:** Keep yourself informed about airline policies, travel advisories, and regulatory changes to provide accurate information to customers.Required Skills and Expectations:Candidates should possess strong communication skills and the ability to work in a fast-paced environment. Basic knowledge of computer systems and proficiency in using ticketing software is preferred. A positive attitude and dedication to providing outstanding customer service will be essential for success in this role. As a fresh graduate, eagerness to learn and adapt is highly valued.

We are looking for an enthusiastic Airport Passenger Service Associate to join our team in Kolkata. This role is ideal for someone with a passion for customer service and an interest in the aviation industry.Key Responsibilities:- **Customer Interaction:** Assist passengers with check-in, boarding procedures, and luggage handling to ensure a smooth travel experience.- **Information Assistance:** Provide accurate information to passengers about flight schedules, gate changes, and policies to improve their travel journey.- **Problem Solving:** Address passenger inquiries and concerns promptly, using effective communication skills to resolve issues calmly and professionally.- **Safety Compliance:** Ensure all safety protocols and procedures are followed, maintaining a safe environment for both passengers and staff.- **Team Collaboration:** Work closely with team members and other airport staff to ensure seamless operations and high-quality service delivery.Required Skills and Expectations:Candidates should have completed their 12th grade and possess excellent communication and interpersonal skills. A friendly attitude and a willingness to assist others are essential. Successful candidates will be detail-oriented, able to think on their feet, and demonstrate problem-solving abilities. Previous experience in customer service is an advantage, but not mandatory, as we will provide training. Applicants should be flexible with working hours, including early mornings, weekends, and holidays. A strong commitment to providing exceptional service is crucial for success in this role.

We are looking for a dedicated Airport Ticketing Agent in Kolkata to help passengers with ticket sales and travel arrangements. This full-time position is ideal for those who are motivated and have a passion for customer service. No prior experience is required, making it suitable for freshers.Key Responsibilities:- **Ticket Sales:** Assist passengers in purchasing tickets for flights, ensuring they understand their options and fees.- **Customer Assistance:** Provide excellent customer service by answering questions, helping with check-ins, and resolving any issues that may arise.- **Documentation Management:** Handle necessary travel documents and ensure all information is accurate and up to date.- **System Updates:** Input and update passenger information in the airline systems as required, ensuring accuracy to avoid complications.- **Conflict Resolution:** Address any customer complaints and work to resolve them effectively, maintaining a positive experience for travelers.Required Skills and Expectations:Candidates should possess strong communication skills and be comfortable interacting with diverse customers. Attention to detail is crucial, especially when managing flight schedules and passenger data. Basic computer skills are necessary for entering data into booking systems. Our ideal candidate is friendly, patient, and capable of working in a fast-paced environment, demonstrating a willingness to learn and grow in the aviation field. Reliability and punctuality are key traits to help maintain smooth airport operations.

We are looking for an Airport Supervisor in Bhubaneswar, India. This role is suitable for candidates with 0 to 1 year of experience and a minimum education level of 10th pass. You will manage daily airport operations and ensure a smooth experience for passengers and staff.Key Responsibilities:- Oversee Operations: Coordinate and supervise various airport functions, including check-in, boarding, and security. Ensure all operations comply with safety protocols and standards.- Staff Management: Lead and support airport staff, providing training and guidance as needed. Maintain a positive work environment and encourage teamwork.- Customer Service: Address passenger inquiries and resolve any issues promptly. Ensure that all travelers have a pleasant experience at the airport.- Monitor Compliance: Ensure adherence to airport regulations and policies. Conduct regular inspections to identify and rectify any compliance issues.- Report Generation: Prepare and maintain operational reports. Analyze data to improve efficiency and provide insights for better service.Required Skills and Expectations:Candidates must possess strong communication and interpersonal skills to interact effectively with staff and passengers. Attention to detail is vital for ensuring compliance with safety regulations. The ability to work under pressure in a fast-paced environment is essential. A proactive approach to problem-solving and a willingness to learn are crucial for success in this role. The candidate should demonstrate reliability, punctuality, and a commitment to maintaining a high standard of service.

As an Airport Ticketing Executive, you will play a vital role in ensuring that passengers have a smooth and pleasant travel experience. Your primary responsibilities will include the following:- **Ticket Booking and Issuance**: You will assist customers in booking flight tickets by providing accurate information and processing their requests promptly.- **Customer Assistance**: You will greet and guide passengers, addressing their queries and concerns regarding flights, baggage, and travel policies.- **Managing Reservations**: You will update and manage customer bookings, ensuring all details are correct and any changes are properly communicated.- **Payment Processing**: You will handle payments for ticket purchases, ensuring that all transactions are processed securely and efficiently.- **Coordination with Airlines**: You will communicate with various airlines to resolve issues related to ticketing, schedules, and cancellations.- **Maintaining Records**: You will keep accurate records of all transactions and customer interactions to ensure compliance with airline policies.For this role, candidates should have a minimum education level of a 10th pass. Experience in a customer service role is preferred, but not required, making this position suitable for freshers as well as experienced individuals. You should possess strong communication skills, a friendly demeanor, and the ability to handle stressful situations calmly. Attention to detail and a customer-centric attitude are essential. Proficiency in basic computer skills is also required to manage ticketing systems effectively.

As an Air Ticketing Executive, you will play a key role in supporting travelers with their ticketing needs. Your main responsibilities will include:- **Booking Flights:** You will handle flight reservations for customers, ensuring they receive the best options based on their preferences and schedules. - **Issuing Tickets:** Once bookings are confirmed, you will issue electronic tickets and ensure all details are accurate, preventing any issues during travel.- **Customer Assistance:** You will provide assistance to customers with inquiries regarding flight details, fares, and policies, ensuring a high level of customer service.- **Handling Cancellations and Changes:** You will manage any changes or cancellations that customers request, processing these updates efficiently while adhering to airline policies.- **Maintaining Records:** You will keep accurate records of all transactions and customer communications to ensure compliance and provide excellent follow-up support.- **Coordinating with Airlines:** You will liaise with various airlines to confirm availability, handle issues, and keep up to date with flight schedules and fares.To succeed in this role, you should have strong communication skills and a customer-focused approach. Attention to detail is essential as you will be handling sensitive information and ensuring accuracy in bookings. A positive attitude and the ability to work under pressure are valued, as you may need to solve problems quickly. Familiarity with ticketing software or systems will be advantageous, although training can be provided for candidates with the right attitude.

As an Airport Ticketing Executive, you will play a vital role in ensuring passengers have a smooth experience at the airport. Your responsibilities will include:- **Ticket Sales**: Assist customers in booking their airline tickets, providing information on flight options, prices, and schedules.- **Customer Service**: Address passenger inquiries, resolve issues, and provide support related to bookings, check-ins, and luggage.- **Airline Coordination**: Work closely with airline representatives to ensure timely updates on flight schedules and seating availability.- **Documentation Checks**: Verify passenger identification and travel documents before issuing tickets to ensure compliance with airline regulations.- **Payments Processing**: Handle payment transactions for ticket purchases securely and efficiently, including cash, card, or online payments.- **System Management**: Utilize computer systems and booking software to enter and update customer information and manage ticketing records accurately.- **Reporting**: Maintain records of ticket sales and customer interactions to assist in reporting and improving service quality.Ideal candidates for this position should possess strong communication skills, both verbal and written, enabling effective interaction with passengers. Attention to detail is crucial to manage bookings accurately. You should be comfortable using computers and technology for ticketing processes. Strong problem-solving abilities will help you handle customer complaints efficiently. Previous experience in customer service or a similar role is beneficial but not necessary, as training will be provided. A positive attitude and a willingness to learn are essential for success in this role.

Passenger HandlingCheck-in passengers and issue boarding passesVerify travel documents (tickets, ID, visas)Assist with boarding and deboardingBaggage HandlingAccept, tag, and manage luggageHandle lost, delayed, or damaged baggage issuesCustomer ServiceAnswer passenger queriesProvide assistance to elderly or special-needs travelersResolve complaints politely and efficientlyFlight Operations SupportCoordinate with pilots, cabin crew, and other airport staffEnsure timely boarding and departuresMake announcements regarding flightsSecurity & SafetyFollow airport security proceduresReport suspicious activitiesEnsure compliance with aviation rules Skills RequiredGood communication and interpersonal skillsBasic computer knowledgeProblem-solving abilityCalm and patient attitude under pressureTeamwork and coordination EligibilityMinimum qualification: 10+2 (some roles may require a graduate degree)Fluency in English (and often local language)Basic grooming and professional appearanceAge limit (varies by airline, usually 18-27 years)

We are looking for a Ground Staff Executive in Shillong, India, to manage various operational tasks at the airport. This entry-level position is ideal for individuals who have just completed their 12th grade and are eager to start their career in the aviation industry.Key Responsibilities:1. **Passenger Assistance**: Greet passengers and help them with check-in procedures, baggage handling, and boarding processes to ensure a smooth travel experience.2. **Information Distribution**: Provide accurate information to passengers regarding flight schedules, delays, and any other queries to enhance customer satisfaction.3. **Baggage Management**: Monitor and manage the flow of baggage at the check-in counters and claim areas, ensuring it is processed correctly and efficiently.4. **Safety Protocols**: Adhere to safety and security standards while performing various tasks, helping maintain a safe environment for travelers and staff.5. **Communication with Team**: Collaborate with other team members to ensure all operations run smoothly and efficiently, reporting any issues promptly to supervisors.Required Skills and Expectations:Candidates should have excellent communication skills and a positive attitude toward customer service. Strong problem-solving abilities are essential, as well as the capacity to handle stressful situations professionally. The candidate should be a team player who is attentive to details and can manage tasks efficiently. Punctuality and a neat appearance are also expected in this role.

We are looking for a dedicated Ground Staff Executive to join our team in Dimapur. This entry-level position is ideal for candidates with a passion for the aviation industry who have completed their 12th grade.Key Responsibilities:1. **Passenger Assistance**: You will be responsible for greeting and assisting passengers during check-in, boarding, and throughout their travel journey, ensuring a smooth and pleasant experience.2. **Baggage Handling**: You will manage the safe loading and unloading of baggage, ensuring that all luggage is handled with care and delivered to passengers efficiently.3. **Customer Service**: You will provide information regarding flight schedules, gate numbers, and any other inquiries, demonstrating excellent communication skills to enhance customer satisfaction.4. **Safety and Security Checks**: You will participate in security and safety protocols, ensuring compliance with airline regulations and helping to maintain a safe environment for both passengers and staff.5. **Team Collaboration**: You will work closely with other ground staff and departments to ensure operations run smoothly and efficiently, fostering good teamwork and cooperation.Required Skills and Expectations:Candidates should possess strong interpersonal skills to interact effectively with passengers and colleagues. Attention to detail is essential for ensuring accuracy in baggage handling and passenger service. A positive attitude, punctuality, and the ability to work in a fast-paced environment are crucial for success in this role. Basic computer literacy will also be important for daily tasks and communication.

We are looking for dedicated Airport Ground Staff to join our team in Hyderabad. This role is open to candidates with 0 to 6 years of experience and requires a 12th-grade education. The position is full-time and will be based at the airport.**Key Responsibilities:**- **Check-in Assistance**: Help passengers with the check-in process, ensuring they receive their boarding passes and luggage tags efficiently.- **Baggage Handling**: Safely manage passengers' luggage, ensuring it is loaded and unloaded from aircraft correctly to avoid damage or loss.- **Customer Service**: Provide excellent support to passengers by answering questions, addressing concerns, and assisting with any special requests during their airport experience.- **Boarding Support**: Oversee the boarding process by checking tickets and ensuring passengers board the aircraft in an organized manner.- **Ground Operations Coordination**: Work closely with various teams, including flight crews and security, to facilitate smooth airport operations.**Required Skills and Expectations:**Ideal candidates should possess strong communication skills to interact effectively with passengers. A friendly and approachable demeanor is crucial for providing exceptional customer service. Attention to detail is necessary for ensuring accurate baggage handling and compliance with airline policies. The ability to work under pressure in a fast-paced environment is essential, as the airport setting can be hectic. A team-oriented approach is important, as ground staff often collaborate with different departments to ensure a seamless travel experience for passengers. Candidates should also be able to work flexible shifts, including weekends and holidays, to accommodate flight schedules.

We are looking for dedicated Airport Ground Staff to join our team in Nagpur. This position is suitable for individuals with 0 to 6 years of experience and requires at least a completion of 12th grade. **Key Responsibilities:**- **Passenger Assistance:** Help passengers with check-in, boarding, and disembarking procedures, ensuring a smooth and efficient travel experience.- **Baggage Handling:** Manage the loading and unloading of luggage, ensuring all bags are handled safely and delivered to the correct destinations.- **Ticketing Support:** Assist passengers with ticketing queries and provide information regarding flight schedules, gate changes, and other travel-related inquiries.- **Customer Service:** Provide excellent customer service by addressing passenger concerns, complaints, and feedback in a professional manner.- **Safety Compliance:** Follow all safety regulations and procedures to ensure the security of passengers and the airport environment.Required skills and expectations include:- **Communication Skills:** Strong verbal communication skills are essential for interacting with passengers and team members effectively.- **Teamwork:** Ability to work well in a team-oriented environment, supporting colleagues to achieve common goals.- **Problem-Solving Skills:** Quick thinking and the ability to resolve issues as they arise, maintaining a positive experience for passengers.- **Attention to Detail:** A careful approach in handling baggage and following procedures to ensure accuracy and safety.- **Flexibility:** Willingness to work in shifts, including weekends and holidays, to meet the operational needs of the airport.

Ground Staff are responsible for managing passenger services and ensuring smooth airport operations before, during, and after flights. They assist passengers with check-in, boarding, baggage handling, and provide support to ensure safety, comfort, and efficiency at the airport. Key Responsibilities: Passenger Handling:Assist passengers during check-in and boarding processesVerify travel documents (tickets, ID, visa)Issue boarding passes and baggage tagsProvide information about flight schedules, delays, and gates Baggage Handling:Ensure proper tagging and handling of luggageAssist with lost, delayed, or damaged baggage claimsCoordinate with baggage services team Boarding & Departure:Guide passengers to boarding gatesMake announcements for boarding and flight updatesEnsure smooth and timely boarding procedures Customer Service:Handle passenger queries and complaints professionallyAssist elderly passengers, children, and passengers with disabilitiesProvide special assistance services (wheelchairs, priority boarding) Safety & Security:Follow airport safety regulations and security protocolsReport suspicious activities or safety concernsCoordinate with security personnel when required Coordination:Work with airline crew, ground handling agencies, and airport authoritiesEnsure compliance with airline policies and aviation standards Qualifications:Minimum: 12th Pass or GraduateDiploma/Certification in Aviation / Hospitality / Travel & Tourism (preferred) Experience:Freshers can apply0-3 years experience preferred in aviation, hospitality, or customer service Skills Required:Excellent communication and interpersonal skillsCustomer service orientationProblem-solving abilityBasic computer knowledgeAbility to work in a fast-paced environmentTeamwork and coordination skillsProfessional appearance and grooming Technical Skills:Basic computer systems for check-in and boardingKnowledge of airline procedures and airport operationsFamiliarity with boarding systems and passenger handling software Working Conditions:Rotational shifts (including nights, weekends, and holidays)Standing for long hoursAirport-based work environment Salary Range (India):Fresher: 20,000 - 25,000 per monthExperienced: 30,000 - 1,00,000+ per month

We are looking for enthusiastic individuals to join our team as Airport Customer Service Associates in Mumbai. In this role, you will help passengers have a smooth and pleasant experience at the airport.

We are seeking dedicated individuals to fill the role of Ground Staff in Delhi. This position is suitable for candidates with 0 to 5 years of experience and a minimum education level of 10th grade. The role involves ensuring efficient ground operations at the airport.Key Responsibilities:1. **Check-in Assistance**: Assist passengers during the check-in process by providing information and facilitating a smooth experience.2. **Baggage Handling**: Ensure the proper loading and unloading of baggage onto and from aircraft, maintaining safety and efficiency.3. **Customer Service**: Address passenger inquiries and resolve issues, ensuring a positive experience throughout their journey.4. **Safety Compliance**: Follow all safety regulations and procedures to maintain a secure working environment at the airport.5. **Coordination with Teams**: Collaborate with other ground staff and departments to ensure timely flight operations.Required Skills and Expectations:Candidates should possess strong communication skills, as interacting with passengers and team members is crucial. A friendly demeanor is essential for providing excellent customer service. Successful candidates will be able to work under pressure and adapt to varied tasks in a dynamic environment. Basic problem-solving skills and attention to detail are also important. Flexibility in work hours, including evenings and weekends, may be necessary. This role is a great opportunity for those keen on starting their careers in the aviation industry.

We are looking for an enthusiastic Air Ticketing Executive to join our team in Jaipur. This role is suitable for candidates with 0 to 5 years of experience, and a minimum educational qualification of 10th pass is required. You will assist customers in making travel arrangements and booking airline tickets.Key Responsibilities:1. **Ticket Booking**: You will handle booking airline tickets for customers, ensuring they get the best options based on their preferences and budget.2. **Customer Assistance**: Interacting with clients to understand their travel needs is crucial, and you will provide them with information about flight schedules, fares, and other relevant details.3. **Issue Resolution**: If customers encounter any issues with their bookings, you will address and resolve these problems efficiently to ensure their travel experience is smooth.4. **Documentation**: You will maintain accurate records of bookings and customer interactions, ensuring all information is updated and organized.5. **Coordination**: Collaborating with airlines and travel partners to gather necessary information and resolve any discrepancies will be part of your role.Required Skills and Expectations:Candidates should possess strong communication and interpersonal skills to engage effectively with clients. A good understanding of geography and flight routes is important, along with basic computer proficiency. Attention to detail and the ability to work in a fast-paced environment are essential qualities. Being a team player and having a customer-first mindset will greatly contribute to your success in this position.

As an Airport Ticketing Agent, you will play a crucial role in ensuring a smooth travel experience for passengers. Your main responsibilities will include:- **Issuing Tickets**: You will be responsible for selling and issuing tickets to travelers, ensuring all necessary details are accurate.- **Providing Information**: You will assist passengers by providing information about flight schedules, destinations, and airline services.- **Handling Reservations**: Your duties will include making and managing flight reservations for customers as per their travel needs.- **Check-in Assistance**: You will support passengers during the check-in process, helping them with baggage check, seat selection, and boarding passes.- **Resolving Issues**: You will address customers queries and resolve issues related to booking changes, cancellations, or delays.- **Maintaining Records**: Ensuring that accurate records of ticket sales and passenger information are maintained is essential for your role.To be successful in this position, the following skills and qualifications are important:- **Communication Skills**: You should possess excellent verbal and written communication skills to interact with customers effectively.- **Customer Service Orientation**: Providing high-quality customer service is key, as you will handle inquiries and assist travelers with various needs.- **Attention to Detail**: You must pay attention to details to ensure accuracy in ticketing and customer information.- **Teamwork**: Being able to work cooperatively with colleagues in a fast-paced environment is essential.- **Basic Computer Skills**: Familiarity with computer systems and software related to ticketing and reservations is beneficial.This is a full-time position based in an office in Kolkata, suitable for individuals with a minimum educational qualification of 12th pass, with or without prior experience.

As an Airport Guest Relationship Executive, you will play a vital role in ensuring a pleasant experience for travelers at the airport. Your primary responsibilities include the following:- **Customer Assistance:** Greet and assist guests with their inquiries, providing them with information about flights, airport facilities, and services.- **Check-In Support:** Help passengers during the check-in process, ensuring they are aware of required documentation and procedures to avoid any delays.- **Handling Complaints:** Address and resolve any guest complaints or concerns calmly and efficiently, ensuring customer satisfaction.- **Providing Information:** Act as a point of contact for guests, offering guidance on airport amenities, transportation options, and local attractions to enhance their experience.- **Coordination with Airlines:** Collaborate with airlines to relay important passenger information and assist with any special requests or needs.To succeed in this role, candidates should possess strong communication skills and a friendly demeanor to engage effectively with guests from diverse backgrounds. A basic understanding of the airport environment and travel procedures can be advantageous. Flexibility to work in a fast-paced and dynamic environment is essential, along with the ability to handle stressful situations gracefully. Candidates should be proactive, present a positive attitude, and work well as part of a team, demonstrating a commitment to delivering exceptional customer service.

manage all non-flight logistics from check-in and baggage to safety and ramp services, acting as the primary point of contact to ensure passengers are safe, informed, and comfortable from terminal to aircraft.

We are looking for a Ground Staff Executive in Lucknow. This role is ideal for freshers who have completed their 12th grade. You will be part of a dynamic team, working directly in an office setting.As a Ground Staff Executive, you will have key responsibilities that include:1. **Customer Service**: Assist passengers with check-in procedures, baggage handling, and boarding. You will provide support to ensure a smooth and pleasant travel experience.2. **Operational Support**: Participate in daily ground operations by coordinating with various departments. This includes ensuring that all procedures are followed for safety and efficiency.3. **Problem Solving**: Address any passenger concerns or issues that arise at the airport. You will work to find solutions quickly and efficiently to maintain customer satisfaction.4. **Documentation**: Handle necessary paperwork and reports related to flight operations and passenger services. Accuracy is crucial to maintain proper records.Candidates should have excellent communication skills, both verbal and written, to interact effectively with passengers and team members. A friendly and approachable manner is essential to provide outstanding customer service. Attention to detail and the ability to work in a fast-paced environment are also important. If you are enthusiastic about the aviation industry and eager to start a career as a Ground Staff Executive, we encourage you to apply.

As an Airport Operations Executive, you will play a vital role in ensuring smooth daily airport operations in Patna. You will assist with various tasks related to passenger and flight handling, contributing to an efficient and pleasant travel experience.Key responsibilities include:1. **Passenger Assistance**: You will greet travelers, assist with check-in procedures, and provide information regarding flights, gates, and boarding times to ensure a seamless journey.2. **Flight Coordination**: Monitoring flight schedules and communicating any changes to passengers and staff is crucial. You will help coordinate activities related to arrivals and departures.3. **Baggage Handling**: You will help manage baggage processes, ensuring that luggage is efficiently tracked and delivered to the correct flights and destinations.4. **Safety Compliance**: Adhering to safety protocols and regulations is essential. You will assist in ensuring that all operations comply with airport safety standards to maintain a secure environment.5. **Customer Service**: Providing excellent customer service is key. You will address passenger queries and resolve issues promptly, enhancing the overall airport experience.Required skills and expectations include being detail-oriented, possessing strong communication abilities, and having a friendly demeanor. The ideal candidate should be able to work independently and in a team, showing flexibility to adapt to changing situations. A positive attitude and willingness to learn will help you succeed in this dynamic airport environment.

As an Airport Customer Service Associate in Ranchi, India, you will play a vital role in ensuring a pleasant travel experience for passengers. This position is suitable for candidates with little to no experience, making it an excellent entry point into the aviation industry. Key Responsibilities:1. **Passenger Assistance**: Greet passengers warmly, provide information about flights, and assist with check-in procedures. Your friendly approach will help travelers feel welcome and informed.2. **Baggage Handling**: Help passengers with their baggage inquiries, ensuring all luggage is checked in correctly and efficiently. You will ensure that bags are labeled properly to avoid any confusion.3. **Communication**: Maintain regular communication with airline staff and other departments to relay important flight information. Clear communication is essential for smooth operations and customer satisfaction.4. **Problem Resolution**: Address passenger concerns or complaints promptly and professionally. Your ability to listen and resolve issues will enhance the overall customer experience.5. **Documentation**: Ensure all necessary paperwork is completed accurately, including boarding passes and baggage tags. Attention to detail is crucial to prevent any operational errors.Required Skills and Expectations:Candidates should possess strong communication skills and a friendly demeanor to interact effectively with diverse passengers. Attention to detail, a problem-solving attitude, and the ability to work under pressure are essential. A commitment to providing excellent service and a willingness to learn will set you apart in this role.

As an Airport Executive, you will play a vital role in ensuring a smooth and efficient experience for travelers at the Gaya airport. This position is ideal for candidates looking to start a career in the aviation industry and offers a dynamic work environment.Key Responsibilities:- **Customer Service**: You will greet and assist passengers, providing information about flights, baggage, and airport facilities. Your friendly demeanor will help travelers feel welcome and supported.- **Check-in Support**: Assist passengers with the check-in process, ensuring that they have the necessary documentation and boarding passes. You will help make the process swift and convenient.- **Baggage Handling**: Coordinate with ground staff to manage baggage claims and lost items. Your attention to detail will ensure passengers receive their belongings quickly and efficiently.- **Safety and Security**: Monitor airport operations to ensure compliance with safety and security regulations. You will help maintain a safe environment for all travelers and staff.- **Coordination with Airlines**: Liaise with airline representatives to resolve issues and provide updates to passengers. Strong communication skills will be vital in this role.Required Skills and Expectations:We are looking for candidates who have completed their 12th grade and possess a keen interest in aviation. Excellent communication skills, both verbal and written, are necessary to interact effectively with passengers and team members. A positive attitude, teamwork capability, and the ability to handle stress in a busy environment are key. Previous experience in customer service or hospitality is a plus, but not mandatory.

We are seeking an Airport Manager to oversee daily operations at our airport in Delhi. This role requires efficiency and strong leadership skills to ensure the smooth functioning of airport activities.Key Responsibilities:1. **Operational Management**: Coordinate all airport operations, ensuring compliance with safety regulations and efficient use of resources.2. **Staff Supervision**: Manage airport staff, providing guidance and support to maintain high performance and customer service standards.3. **Customer Service**: Address passenger concerns and inquiries, enhancing their airport experience and resolving issues promptly.4. **Emergency Response**: Develop and implement emergency procedures, ensuring the safety and well-being of passengers and staff during unexpected situations.5. **Collaborate with Authorities**: Work with government agencies, airlines, and other stakeholders to ensure seamless airport functionality and effective communication.Required Skills and Expectations:Candidates should possess strong communication and leadership abilities, with a knack for problem-solving. A solid understanding of airport operations and regulations is preferred but not mandatory. Effective team management and the capability to work under pressure are crucial. Candidates must be detail-oriented and show a commitment to excellence in customer service. Flexibility and adaptability are essential as the airport environment can be dynamic and fast-paced. The role is suitable for those with 0 to 5 years of experience, ideal for 12th pass individuals eager to jumpstart their careers in airport management.

As an Airport Staff member in Mumbai, India, you will play a vital role in ensuring a smooth and efficient airport experience for travelers. This full-time position is suitable for candidates with 0 to 5 years of experience and requires at least a 10th-grade education.Key Responsibilities:1. **Customer Service**: Assist passengers with check-ins, boarding, and luggage inquiries to provide a positive travel experience.2. **Security Checks**: Conduct safety screenings of passengers and luggage, ensuring compliance with airport security regulations.3. **Information Assistance**: Provide information about flights, airport facilities, and services, helping passengers navigate the airport.4. **Coordination with Airlines**: Work closely with airline staff to manage boarding processes and address any issues that may arise.5. **Maintenance of Cleanliness**: Ensure that the airport environment is clean and safe by regularly checking and tidying up assigned areas.Required Skills and Expectations:Candidates should have excellent communication skills to interact effectively with both coworkers and passengers. A friendly and approachable demeanor is necessary for providing exceptional customer service. Candidates should display a willingness to work in a fast-paced environment and adapt to shifting priorities. Punctuality and reliability are essential, as is the ability to work collaboratively as part of a team. Basic knowledge of safety procedures is a plus, and a commitment to following rules and regulations is crucial for this role.

As an Air Ticketing Associate, you will play a crucial role in the travel and aviation industry by helping customers book their flights efficiently. You will work in an office setting in Kolkata, supporting travelers in their ticketing needs.**Key Responsibilities:**- **Ticket Booking:** Assist customers in booking air tickets according to their travel preferences, ensuring accurate details and schedules.- **Customer Service:** Provide exceptional service by addressing inquiries, handling complaints, and guiding customers through the booking process.- **Payment Processing:** Manage payment transactions securely and accurately, ensuring all financial details are handled correctly.- **Information Handling:** Stay updated with flight schedules, fares, and policies to provide customers with the latest information.- **Documentation Management:** Prepare and maintain necessary travel documents and records for customers, ensuring compliance with regulations.- **Collaboration:** Work closely with team members and other departments to streamline processes and enhance customer experiences.**Required Skills and Expectations:**Candidates should possess good communication skills, both verbal and written, to effectively interact with customers. Basic computer proficiency is essential for using ticketing systems and managing bookings. Attention to detail is important to avoid errors in bookings and documentation. A customer-centric attitude is crucial to ensure satisfaction and build loyalty. Although prior experience is not required, a positive attitude and willingness to learn about the airline industry will be beneficial. Candidates should have completed at least 10th grade. Be prepared to work full-time in an office environment, where teamwork and collaboration are key to success.

We are looking for an enthusiastic Air Ticketing Agent to join our team in Bhubaneswar. This entry-level position is perfect for recent school graduates who are eager to start their career in the travel industry. The role involves assisting customers with flight bookings and inquiries.Key Responsibilities:- **Book Air Tickets:** Use computer systems to reserve and issue tickets for customers, ensuring accuracy in flight details and payment processing.- **Customer Service:** Provide friendly and informative support to customers, answering their questions about flight schedules, fares, and destinations.- **Manage Reservations:** Handle changes to bookings due to cancellations or schedule changes, ensuring a smooth experience for passengers.- **Process Payments:** Collect payments for ticket bookings and provide receipts, ensuring all transactions are recorded correctly.- **Maintain Records:** Keep accurate records of bookings and customer interactions, ensuring compliance with airline policies and

As an Airport Ticketing Executive, you will play a vital role in ensuring a smooth travel experience for passengers. Your primary responsibilities will include:- **Ticket Booking**: You will assist customers by processing their ticket bookings accurately and efficiently, ensuring they have all necessary travel details.- **Customer Service**: Providing excellent service is key. You will interact with passengers, addressing their queries and concerns regarding their travel arrangements.- **Check-in Assistance**: You will help passengers during the check-in process, ensuring they complete necessary procedures in a timely manner.- **Information Dissemination**: Keeping passengers informed about flight schedules, delays, and airport procedures will be part of your duties, ensuring they are well-prepared for their journey.- **Handling Payments**: You will manage ticket payments, including cash and card transactions, ensuring accuracy in financial transactions.- **Coordination with Airlines**: Collaborating with various airlines may be necessary to resolve ticketing issues or changes in flight schedules.To excel in this role, you should possess strong communication skills, allowing you to interact effectively with diverse passengers. Attention to detail is crucial, as errors in ticketing can lead to significant issues. A basic understanding of computers and ticketing software will be advantageous. Being a team player and having a positive attitude will help you thrive in a busy airport environment. Freshers are welcome, and dedication to customer satisfaction is essential for success in this position.

We are looking for a dedicated Airport Executive to join our team in Amritsar. This role is suitable for freshers who have completed their 10th grade and are eager to start a career in the aviation industry.**Key Responsibilities:**- **Customer Service:** Greet and assist passengers, answering their queries and providing necessary information to ensure a positive travel experience.- **Check-in Assistance:** Help passengers with the check-in process, including issuing boarding passes and managing luggage, ensuring timely and accurate service.- **Flight Information Management:** Provide up-to-date flight information to passengers regarding arrivals and departures, helping them stay informed.- **Safety and Security Compliance:** Ensure adherence to safety and security regulations, assisting in maintaining a secure airport environment.- **Coordination with Staff:** Collaborate with other departments and staff members to streamline operations and enhance service quality.**Required Skills and Expectations:**- **Excellent Communication:** You should have good verbal communication skills to interact effectively with passengers and team members.- **Customer-Oriented Attitude:** A friendly and helpful approach is essential for providing outstanding service to travelers.- **Team Player:** Ability to work well in a team environment and assist colleagues when required is important for smooth operations.- **Basic Computer Knowledge:** Familiarity with computers and basic software will help you manage passenger information and work efficiently.- **Adaptability:** You should be able to handle various situations calmly and effectively, especially during busy times. Join us to be a part of the dynamic airport environment and kickstart your career in aviation!

As an Airport Executive based in Jaipur, you will play a key role in ensuring a smooth and efficient experience for passengers traveling through the airport. You will interact directly with guests and support various operations within the airport.**Key Responsibilities:**- **Passenger Assistance:** Greet and assist passengers at the airport to make their travel experience pleasant and stress-free.- **Check-in Support:** Help passengers with the check-in process, ensuring they receive their boarding passes and understand their flight details.- **Baggage Handling:** Provide guidance on baggage drop-off and collection to ensure passengers' luggage is handled properly.- **Information Desk Operations:** Answer inquiries and provide information about flight schedules, airport facilities, and security protocols.- **Coordination with Airlines:** Collaborate with airline staff to assist in resolving any passenger-related issues and facilitate smooth flight operations.- **Safety Checks:** Monitor airport areas for security and safety compliance, reporting any unusual activities to the relevant authorities.To excel in this role, candidates should possess strong communication skills, a customer-focused attitude, and the ability to work in a fast-paced environment. Attention to detail and problem-solving skills are essential. A pleasant demeanor and ability to work well within a team are also important. As a fresh graduate, a positive and proactive approach will greatly enhance your success in contributing to the airport's operations and guest satisfaction.

An Air Ticketing Executive is responsible for booking airline tickets, managing reservations, handling customer queries, and ensuring smooth travel arrangements. They work with airlines, travel agencies, or airport offices using reservation systems. Key Responsibilities1. Ticket Booking & ReservationsBook domestic and international flight tickets for customersCheck seat availability, fares, and schedulesIssue, reissue, and cancel tickets as per customer requests2. Customer ServiceAssist customers with travel queries (routes, baggage, visa basics)Provide best fare options and travel solutionsHandle complaints and resolve booking issues professionally3. Fare Calculation & PricingCalculate ticket costs, discounts, and taxesInform customers about promotional offers and dealsEnsure accurate billing and payment processing4. Documentation & ComplianceVerify passenger details (name, ID, passport)Ensure compliance with airline and government regulationsMaintain records of bookings and transactions5. Use of Reservation SystemsOperate Global Distribution Systems (GDS) such as:Amadeus GDSSabre GDSGalileo GDS Required SkillsStrong communication and interpersonal skillsKnowledge of airline codes, routes, and fare rulesBasic computer proficiency and typing speedProblem-solving and customer-handling abilityAttention to detail and accuracy Educational QualificationMinimum: 10+2 (Higher Secondary)Preferred: Graduate in any streamCertification in Air Ticketing / Travel & Tourism is an advantage ExperienceFresher or 0-2 years experience in ticketing/travel agencyExperience with GDS systems is highly preferred Salary (India Approx.)Fresher:

An Air Ticketing Executive is responsible for booking airline tickets, managing reservations, handling customer queries, and ensuring smooth travel arrangements. They work with airlines, travel agencies, or airport offices using reservation systems. Key Responsibilities1. Ticket Booking & ReservationsBook domestic and international flight tickets for customersCheck seat availability, fares, and schedulesIssue, reissue, and cancel tickets as per customer requests2. Customer ServiceAssist customers with travel queries (routes, baggage, visa basics)Provide best fare options and travel solutionsHandle complaints and resolve booking issues professionally3. Fare Calculation & PricingCalculate ticket costs, discounts, and taxesInform customers about promotional offers and dealsEnsure accurate billing and payment processing4. Documentation & ComplianceVerify passenger details (name, ID, passport)Ensure compliance with airline and government regulationsMaintain records of bookings and transactions5. Use of Reservation SystemsOperate Global Distribution Systems (GDS) such as:Amadeus GDSSabre GDSGalileo GDS Required SkillsStrong communication and interpersonal skillsKnowledge of airline codes, routes, and fare rulesBasic computer proficiency and typing speedProblem-solving and customer-handling abilityAttention to detail and accuracy Educational QualificationMinimum: 10+2 (Higher Secondary)Preferred: Graduate in any streamCertification in Air Ticketing / Travel & Tourism is an advantage ExperienceFresher or 0-2 years experience in ticketing/travel agencyExperience with GDS systems is highly preferred Salary (India Approx.)Fresher: 20,000 - 25,000 per monthExperienced: 30,000 - 1,00,000+ per month

As an Airport Ticketing Executive, you will play a vital role in ensuring passengers have a smooth ticketing experience at the airport. You will be responsible for various tasks that enhance customer satisfaction and streamline ticketing processes. **Key Responsibilities:**- **Ticket Issuance:** Issue tickets for flights through various sales platforms, ensuring accurate and timely processing for travelers.- **Customer Assistance:** Provide assistance to travelers with inquiries about flight schedules, cancellations, and ticket changes, ensuring a supportive experience.- **Data Entry:** Enter and update passenger information into the system accurately, helping maintain precise records for easy access.- **Payment Processing:** Handle payments for ticket purchases effectively, ensuring all transactions are completed securely and efficiently.- **Collaboration:** Work closely with airline representatives and other airport staff to resolve issues that may arise, facilitating smooth operations.**Required Skills and Expectations:**Candidates should have at least a 10th-grade education and can range from freshers to those with up to 6 years of experience. Strong communication skills are essential, as you will interact with diverse passengers and colleagues. Familiarity with ticketing software and basic computer skills is beneficial. Sensitivity to customer needs, a positive attitude, and the ability to work under pressure in a fast-paced environment are crucial for this role. Flexibility in work hours is expected, as shift work is common in the airline industry.