Good Communication Convincing PowerVoice SupportBPO Call CenterOutbound CallingTelecommunicationVoice Process
We are seeking a dedicated Tele Counselor to join our team in Konnagar, Hooghly. This full-time position is ideal for female candidates with 0 to 3 years of experience and a minimum educational qualification of 10th pass. nnAs a Tele Counselor, you will play a vital role in assisting individuals through phone consultations and providing them with the information they need.nnKey responsibilities include:nn- Conducting Calls: You will make outbound calls to potential clients, providing them with information about our services and addressing their queries.n- Counseling: Offer guidance and support to clients based on their needs while maintaining a professional and empathetic approach.n- Record Keeping: Document important details from each call and maintain accurate records to ensure smooth follow-up and service delivery.n- Collaborating with Teams: Work closely with other departments to ensure that clients receive the best support and resources available.nnRequired skills and expectations include:nn- Strong communication skills are essential for effectively conveying information and ensuring a positive experience for clients.n- An empathetic demeanor is crucial for understanding and addressing the concerns of clients.n- Basic computer skills for maintaining records and using software applications relevant to the job.n- A willingness to learn and adapt to new processes to stay updated with company offerings and improve client interactions. nnCandidates who meet these criteria are encouraged to apply and become an essential part of our team.
Key ResponsibilitiesClient/Student Engagement: Conducting inbound and outbound calls to engage with prospective students or clients. Information & Guidance: Providing information about educational programs, courses, products, or career opportunities. Problem-Solving: Addressing client inquiries, concerns, and needs in a professional and empathetic manner. Process Management: Guiding clients through enrollment processes, scheduling appointments, and following up on leads or inquiries. Record Keeping: Maintaining accurate records of client interactions and progress. Performance: Meeting performance metrics related to client satisfaction or conversion rates. Key SkillsCommunication: Exceptional verbal communication, active listening, and persuasive speaking skills. Interpersonal Skills: Strong empathy, patience, and the ability to build rapport over the phone. Problem-Solving: Effectively resolving issues and providing appropriate recommendations. Tech Proficiency: Comfort with digital communication platforms and telecommunication systems. Confidentiality: Maintaining sensitive client information with discretion. Qualifications & ExperienceEducation: A bachelor's degree in a related field such as psychology, counseling, human resources, or a related discipline is often required. Experience: Previous experience in counseling, customer service, sales, or human resources is frequently preferred.
As a Tele Counselor, you will play a crucial role in guiding potential students through their educational choices. You will be responsible for providing information and support to individuals interested in various academic programs.- Conduct Calls: Make outbound calls to prospective students, explaining available courses, admission procedures, and scholarship options, ensuring they have all the necessary information to make informed decisions.- Answer Inquiries: Respond to incoming queries from students via phone or email, addressing their concerns about programs and helping them understand the benefits and features of courses offered.- Build Relationships: Establish rapport with students by actively listening to their needs and providing personalized guidance, which helps in fostering trust and encouraging them to enroll.- Maintain Records: Document all interactions with students in the database accurately, ensuring that follow-ups are organized and timely to support the admissions process.- Collaborate with Team: Work closely with the admissions team and other departments to ensure a smooth information flow and to help coordinate special events, webinars, or informational sessions.To excel in this role, candidates should possess:- Strong communication skills to effectively convey information and engage with diverse audiences.- A proactive attitude and willingness to learn about various educational programs.- Excellent listening skills to understand student needs and provide tailored advice.- Basic computer skills for maintaining records and using customer relationship management (CRM) systems.- A positive and enthusiastic approach to customer service, with the ability to handle inquiries patiently. This position suits individuals who are passionate about education and are eager to help others succeed through informed choices.
Communication Skills TelecommunicationCold Calling
We are looking for a dedicated Tele Counselor to join our team in Kolkata. The ideal candidate should have a passion for helping others and possess strong communication skills.Key Responsibilities:1. Counseling Calls: You will conduct outbound and inbound calls to provide guidance and information to potential clients regarding our services.2. Follow-Up: Maintain regular communication with leads to ensure they have the necessary information and support in their decision-making process.3. Data Management: Accurately enter and update client information in our database to track interactions and follow-up activities.4. Building Rapport: You will work to establish a strong connection with clients, understanding their needs and providing personalized solutions.5. Team Collaboration: Collaborate with other team members to share insights and improve counseling strategies.Required Skills and Expectations:Candidates should have at least completed their 12th grade and possess excellent communication skills in English and Hindi. A friendly demeanor and a willingness to learn and adapt are essential. Candidates should also be comfortable working from the office and be open to feedback. A proactive attitude and the ability to handle multiple calls efficiently will be important for success in this role. We welcome individuals with 0 to 2 years of experience, making this an ideal opportunity for freshers looking to start their careers in counseling.
Cold Calling Lead GenerationTelecommunicationInside SalesTele SalesCommunication Skills
We are seeking a dedicated and compassionate Tele Counselor based in Kolkata. The ideal candidate will have strong communication skills and a passion for helping others. This role is full-time and requires a commitment to supporting individuals through various challenges.Key Responsibilities:1. Counseling Calls: Conduct telephonic counseling sessions with clients, providing guidance and support while maintaining confidentiality.2. Assess Client Needs: Identify the specific needs and concerns of clients through effective questioning and active listening.3. Provide Information: Share relevant information about services, programs, and resources available to assist clients in their journey.4. Follow-Up: Maintain regular follow-up with clients to track their progress and provide ongoing support as needed.5. Documentation: Keep accurate records of client interactions and progress, ensuring all information is updated in the system.Required Skills and Expectations:Candidates must possess a graduate degree and 2-5 years of relevant experience, preferably in a counseling or support role. Excellent verbal communication and interpersonal skills are essential, along with the ability to empathize with clients. A proactive approach to problem-solving and attention to detail is important. The individual should also be comfortable working in an office environment and collaborating with a diverse team. Professionalism and a strong commitment to client well-being are crucial for success in this position.
Job Description Telecaller (Female Preferred)Company: THE COLLEGE ADMISSION EDUTECH SERVICESLocation: Kolkata (Newtown / Rajarhat)Job Type: Full-Time About UsTHE COLLEGE ADMISSIONS EDUTECH SERVICES is a leading education consultancy helping students secure direct admission in top colleges and universities across India. Job ResponsibilitiesMake outbound calls to students & parents regarding college admissionsExplain course details, fees, scholarships, and admission processFollow up with interested candidates and convert leads into admissionsMaintain daily call records and student detailsAchieve monthly admission targets and earn incentives Eligibility CriteriaMinimum Graduate (Any Stream)Freshers & experienced candidates both can applyStrong communication skills Language RequirementsEnglish MandatoryHindi MandatoryBengali Optional Salary & IncentivesFixed Salary: 13,000 18,000 per monthIncentives: 20% on every successful admission/salePerformance-based growth & bonuses Facilities ProvidedCompany phoneCompany laptopProfessional office environment Working Hours10:30 AM 6:30 PM6 days working (Sunday off) How to Apply Call / WhatsApp: 8100521012 Office Address:Office No. 813, 8th Floor, PS Abacus,Akhankha More, Newtown, Kolkata 700156
Language Requirement:Fluency in Bengali is mandatory.Key Responsibilities Call and follow up with prospective students and parents regarding courses. Provide career and academic counselling to students based on their interests and goals. Explain details about multimedia courses such as Animation, VFX, Graphic Design, Digital Marketing, and 3D Gaming. Generate and manage leads, convert inquiries into student admissions. Achieve monthly and quarterly admission targets. Maintain accurate records of leads, follow-ups, and admissions in the CRM portal.
Strong Communication Skills Pleasant PersonalitySales Oriented.Tele Sales
Should able to understand student's Abilities Recommend Courses Identifying Curriculum Problems Guide them for upcoming challenges. Should able to understand student's Abilities Recommend Courses Identifying Curriculum Problems Guide them for upcoming challenges.
Rcp Education is hiring candidates for Tele Sales Officer job in Kolkata with an experience of O year(s). Candidate would be responsible for helping customers with their queries and/or sell them products. Candidates looking for Telecalling-Voice Process jobs near by can apply directly.
Telecommunication Outbound CallingProviding Information About The Fashion and Interior Design Programsand Assisting in The Enrollment Process.
This is a full-time on-site Tele-counselor role located in Kolkata at NIF Global. The Tele-counselor will be responsible for conducting counseling sessions with potential students, providing information about the fashion and interior design programs, and assisting in the enrollment process.