Array ( [0] => technical-coordinator [1] => surat ) Technical Coordinator Fresher Jobs in Surat | Latest Vacancies
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Technical Coordinator Fresher Jobs in Surat

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Customer Care Executive Fresher

Indo Job Solutions

Communication Skills Problem-Solving Ability Product & Service Knowledge Complaint Resolution Data Entry Technical Proficiency Time Management Chat Support Skills Telephonic Support Active Listening Positive Attitude Adaptability Professionalism Multitasking
Job Summary:The Customer Service Executive (CSE) is responsible for handling customer inquiries, resolving complaints, processing orders, and providing information about products and services. The role focuses on ensuring customer satisfaction through professional communication, problem-solving, and timely assistance via phone, email, chat, or in person.Key Responsibilities:Customer Interaction & SupportHandle inbound and outbound customer calls, chats, and emails.Respond to customer queries regarding products, services, billing, and policies.Provide accurate information and ensure a positive customer experience.Complaint Handling & ResolutionRecord and resolve customer complaints promptly.Escalate complex issues to senior staff or concerned departments when necessary.Follow up with customers to ensure problems are resolved to satisfaction.Order & Service ManagementProcess orders, returns, exchanges, and cancellations efficiently.Maintain accurate records of transactions and customer details.Coordinate with logistics or operations teams for timely delivery and support.Documentation & ReportingMaintain customer service logs, feedback, and daily activity reports.Update CRM (Customer Relationship Management) systems with all interactions.Analyze common customer issues and suggest improvements to processes.Team CollaborationWork closely with sales, marketing, technical, and accounts teams.Share insights and customer feedback for service or product enhancement.Customer RetentionBuild long-term relationships with customers through professional engagement.Promote loyalty programs, upselling, or cross-selling where appropriate.Required Skills & Competencies:Excellent verbal and written communication skills.Strong problem-solving and conflict-resolution abilities.Ability to work under pressure and manage multiple tasks.Good listening and interpersonal skills.Basic computer literacy proficiency in MS Office, CRM tools, and email systems.Attention to detail and ability to maintain confidentiality.Professional, polite, and customer-oriented behavior.Qualifications:Minimum Education: 12th pass / Graduate in any discipline.Preferred Experience: 13 years in customer service, call center, or client support role.Knowledge of CRM software or call-handling systems is an advantage.Work Environment:Office-based, call center, or hybrid setup.Rotational shifts may include weekends or holidays (as per company policy).Fast-paced and target-driven environment.
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Support Technician - Full Time - Freshers

Kenil Management Services Pvt. Ltd.

  • 0 - 2 yrs
  • 2.0 Lac/Yr
  • Hojiwala Industrial Estate Surat
Technical Support
Job Openings for 2 Service Coordinator Jobs for Freshers in Hojiwala Industrial Estate, Surat, having Educational qualification of : I.T.I., Post Graduate Diploma with Good knowledge in Technical Support etc.
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Hiring Freshers || Receptionist

Flysky Job Solutions

Communication Skills Interpersonal Skills Customer Service Front Desk Management Technical Support Administrative Skills Organizational Skills Behavioral Competencies Professional Communication Time Management Multitasking Customer-oriented Mindset Teamwork Adaptability
Position OverviewThe Helpdesk Receptionist as the first point of contact for visitors, clients, and employees, providing front-desk and technical assistance support. This role combines administrative, communication, and helpdesk responsibilities, ensuring smooth day-to-day operations within the organization.The individual handles inquiries, manages office communication channels, maintains service records, and coordinates with various departments to resolve issues efficiently.Key Responsibilities Front Desk & Reception ManagementGreet and welcome visitors, clients, and staff members in a professional manner.Manage the reception area, ensuring cleanliness and organization.Handle incoming phone calls, emails, and messages promptly and courteously.Maintain visitor records and issue visitor passes as per security protocol.Schedule and manage appointments, meetings, and conference room bookings.Coordinate with administration and security teams for daily operations. Helpdesk OperationsAct as the central contact point for all service and support requests (IT, maintenance, housekeeping, etc.).Log, track, and monitor requests through helpdesk/ticketing systems.Assign tasks to the concerned departments and follow up for timely resolution.Provide first-level technical or administrative assistance to users.Escalate unresolved or critical issues to higher support or management teams.Ensure user satisfaction through prompt and efficient service handling. Administrative & Office SupportHandle correspondence, documentation, and filing (physical & digital).Manage courier dispatches, incoming mail, and office supplies inventory.Assist in preparing daily, weekly, or monthly reports for helpdesk activities.Support HR or Admin in organizing internal meetings, travel arrangements, or events.Maintain confidentiality of company and employee information. Customer & Staff InteractionProvide accurate information to visitors, staff, and customers regarding services.Address inquiries and complaints in a professional and solution-oriented manner.Build and maintain positive relationships with internal and external stakeholders.Represent the organization with professionalism, courtesy, and efficiency.Required Skills & CompetenciesExcellent communication and interpersonal skills.Strong customer service orientation and problem-solving ability.Proficiency in MS Office Suite and helpdesk/ticketing software.Time management and multitasking under pressure.Attention to detail and accuracy in documentation.Professional appearance and behavior.Ability to maintain confidentiality and handle sensitive information.Educational QualificationMinimum: 10+2 / Diploma in Office Administration, IT, or Customer Service.Preferred: Bachelors Degree in any discipline (Business, Administration, or IT).Certification in Front Office Management, IT Support, or Helpdesk Operations is an added advantage.Experience03 years of experience in front office, helpdesk, or administrative support roles.Prior experience in corporate offices, IT services, hospitality, or facility management preferred.Working ConditionsStandard office environment with regular interaction across departments.May require rotational shifts (in 24x7 support environments).Must be punctual, reliable, and adaptable to fast-paced work settings.
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Hiring Fresher Trainee Engineer For Infosys.

Evision

System Analyst System Administrator Network Administrator Network Analyst Network Security Administrator Technical Support Engineer
Hiring Fresher Trainee Engineer for Infosys.Company: InfosysSalary: 20KDail HR Recruiter from 10 AM to 5 PM
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Technical Support Engineer (Female)

Amity Infosoft Pvt Ltd

  • 0 - 2 yrs
  • 2.0 Lac/Yr
  • Surat
Networking Desktop Support Service Desk Technical Support
Telephonic, Remote and Onsite Technical Support to Corporate Customers.Activities Include: New Configuration / Additional Configuration / Up gradation / Renewal and Troubleshooting of Problems.Solving Customer & Dealer Technical Query by suggesting them appropriate Solution.Provide Technical Training about Product to Dealers/ Retailer and give your feedback to Product Head.
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Technical Sales Executive

irojgar

  • 0 - 3 yrs
  • 3.5 Lac/Yr
  • Surat
Sales Coordinator Walk in
Need To Handle US& UK Technical Support Calls. Providing Technical Service's Sell Warranty Plans. Making outbound Calls and Attending Inbound Calls Relating To Computer , Email, Facebook , And other Related Peripherals And issues. Must Be Experienced With Technical Sales Process. Comfortable Working in hard core sales and able to achieve monthly targets.
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Ecommerce Support (Female)

Quad Softtech

  • 0 - 1 yrs
  • 2.0 Lac/Yr
  • Surat
Ecommerce Support Customer Support Executive Technical Support Chat Support Email Support
Responding to customer support inquiries as quickly and accurately as possible via phone, chat and email. Manage, process, and track customer Order for timely arrival of online orders. Documenting product issues, providing customer feedback and generate summarized reports to Product Managers and Operational Departments. Maintain high customer satisfaction & logistics metric scores for our online store Like, Amazon, eBay, Newegg. Data entry/analysis and reporting to support Management team. Communicate with other internal Operations, and working collaboratively with Ecommerce Channel Managers, Marketing, and Graphical Team. She understands English language well.
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Customer Support Executive

AMU Consultancy

Customer Care Customer Support Voice Process Technical Services Technical Support Technical Helpdesk Work From Home
Needed Staff Members Profile- Technical support executive Location- pan india.Available to join from 16th of the August . Totally Work from home. 5 Days a week work. Saturday would be half day, work till 2 pm only. Sunday is holiday. Monday to friday work timing 10 am to 6pm. with starting minimum Fixed salary of 17,000per month + Mobile allowances.Need to take inbound Calls of the customer who are facing problem in account opening. Need to solve their Problems and make them complete their account opening successfully.No target based work.Need to have a small training from the contact person given below and He/she will Select according to Their Observations. Only 50 vacancies
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Junior Trainee Assistant QA and QC Engineer

UDUPI POWER

QC Engineer QA Engineer AutoCAD Technical Support Project Development Walk in
Site Engineer Job Summary:-We are looking for a talented and accomplished site engineer to join our growing business. As a site engineer, you will manage projects, supervise staff, and provide technical advice as a subject matter expert. Our ideal candidate is an industrious go-getter.Site Engineer Duties and Responsibilities Inspect facilities and analyze operational data Maintain compliance with safety and regulatory standards Compile estimates for technical and material requirements for project development Determine and present estimates of operational costs Evaluate operations and processes Suggest process and technical design changes to improve performance and efficiency Implement improvements to designs and processesTest material and structural integrity
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Fresher Trainee Engineer

Evision

System Analyst System Administrator Network Administrator Network Analyst Network Security Administrator Technical Support Engineer
Fresher Trainee EngineerCompany: InfosysSalary: 20KDail HR Recruiter from10 AM to 5 PMEvision Technoserve (ISO 9001-2015) Hiring Fresher
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