Support Executive Job Vacancies in Punjab

We are looking for a Customer Care Executive to provide excellent support to our customers. This role is ideal for freshers who have completed their 12th grade and are eager to develop their communication skills while working from home in Ludhiana.Key Responsibilities:1. Respond to Customer Inquiries: You will be the first point of contact for our customers, addressing their questions and concerns through phone calls, emails, or chat. Your friendly approach will help create a positive impression.2. Provide Information: You will assist customers by providing accurate information about our products and services, guiding them through their purchasing decisions and ensuring their needs are met.3. Troubleshooting: When customers experience issues, you will troubleshoot their concerns, offering solutions or escalating more complex problems to the appropriate team.4. Maintain Records: You will input customer interactions into our database to keep track of inquiries and resolutions, ensuring that all information is up to date and accurate.5. Follow Up: Following up with customers after inquiries to ensure satisfaction and resolve any outstanding issues will be part of your role, reinforcing our commitment to customer service.Required Skills and Expectations:You should possess excellent verbal and written communication skills to effectively interact with customers. A good understanding of basic computer applications is necessary to navigate our systems easily. You should also be patient, empathetic, and eager to learn, as these qualities will help you excel in customer service. Attention to detail is important to provide accurate and helpful responses.

We are looking for a Customer Support Executive to join our team in Amritsar. This is a full-time office-based position ideal for freshers who have completed their 12th grade. You will play a key role in ensuring customer satisfaction and addressing inquiries effectively.As a Customer Support Executive, your primary responsibilities will include:- **Responding to Customer Inquiries**: You will assist customers by answering their questions and providing information about products and services, ensuring they feel valued and understood.- **Resolving Issues**: When customers face problems, you will work to find solutions quickly and efficiently, guiding them through the steps needed to resolve any issues they encounter.- **Maintaining Records**: You will keep accurate records of customer interactions, inquiries, and feedback to help improve our services and track patterns in customer needs.- **Collaborating with Team Members**: You will work closely with other team members to provide consistent and high-quality support, sharing insights and learning from one another to enhance the overall customer experience.To succeed in this role, you should have excellent communication skills, both verbal and written. A friendly and patient attitude is essential, as you will be interacting with a diverse range of customers. Good problem-solving skills and the ability to work in a team are also important. A willingness to learn and adapt in a fast-paced environment will help you thrive in this position.

We are looking for a Sales Support Executive to join our team in Jalandhar. The ideal candidate will have 1 to 2 years of experience and will work from home to support our sales team effectively.**Key Responsibilities:**- **Customer Interaction:** Communicate with customers via phone and email to respond to inquiries, provide product information, and assist with orders, ensuring excellent customer service.- **Sales Coordination:** Assist the sales team in managing customer accounts by processing orders, tracking shipments, and updating CRM systems to keep accurate records of sales activities.- **Reporting:** Prepare and analyze sales reports to provide insights for the sales team, helping to identify trends and areas for improvement in performance.- **Documentation Management:** Maintain organized records of sales transactions and customer interactions to ensure that all information is easily accessible and accurate.- **Collaboration:** Work closely with other departments, such as finance and logistics, to ensure smooth order fulfillment and effective communication across teams.**Required Skills and Expectations:**Candidates should have strong communication skills, both verbal and written, to interact effectively with customers and team members. Proficiency in Microsoft Office and CRM software is essential for managing data and generating reports. An organized, detail-oriented approach is required to handle multiple tasks efficiently. A positive attitude and the ability to work independently are crucial, as this role is remote. Teamwork and problem-solving skills will also greatly enhance your success in this position.

Position - Customer Care ExecutiveLocation: Industrial Area, Phase-8, Mohali, Punjab 160071Salary Range: 15KEmployment Type: Full-time, PermanentShifts: Morning & RotationalWork Arrangement: Work From OfficeRequirements:Qualifications: 12th and aboveFresher and Experienced both are welcome

We are looking for a Customer Care Executive in Amritsar to provide excellent support to our clients. This entry-level position is ideal for individuals who are enthusiastic about customer service and want to make a positive impact with their communication skills.Key Responsibilities:1. Handle customer inquiries: Respond to customer questions via phone, email, or in-person, ensuring accurate and timely information is provided.2. Resolve issues: Address customer complaints or problems efficiently, working to find suitable solutions that meet their needs.3. Maintain records: Keep detailed records of customer interactions and transactions, ensuring information is updated in our systems.4. Collaborate with teams: Work closely with other departments to ensure a seamless customer experience and escalate issues when necessary.5. Promote products/services: Provide information about our products and services, guiding customers in their choices.Required Skills and Expectations:Candidates should have a positive attitude and strong communication skills. They must be patient and able to handle customer inquiries effectively. Basic computer literacy and familiarity with office software are crucial for managing records and communication. A willingness to learn and adapt in a fast-paced environment is essential. Ideal applicants will demonstrate a commitment to providing high-quality support and maintaining a professional demeanor while dealing with customers. Having a background in customer service is a plus, but we welcome freshers as well.

Job Title : Sales Support Executive Location : Jalandhar Experience : 2 to 5 years Roles & Responsibilities : 1 Coordinate with the sales team and support daily sales activities 2 Handle customer inquiries through calls and emails 3 Prepare customer orders and track delivery status 4 Maintain customer database and records 5 coordinate with other departments for smooth order processing 6 Assist the sales team in meeting sales target Qualifications & Skills : 1 Graduate in B.com / M.com and MBA 2 Basic knowledge of MS excel , word , and email handling 3 Good communication skills 4 Teamwork and customer handling Skills 5 Strong organizational and coordination skills

Job opening for Software Implementation Executive.

We are looking for a Customer Support Executive to join our team in Mohali. The ideal candidate will help ensure our customers have a great experience with our services. This role is perfect for someone who enjoys helping others and is eager to learn in a supportive environment.Key Responsibilities:1. **Responding to Customer Inquiries**: You will answer phone calls, emails, and chats from customers, providing accurate information and resolving their issues efficiently.2. **Order Management**: Assist customers with placing orders, tracking shipments, and handling returns, ensuring a smooth process from start to finish.3. **Issue Resolution**: Identify and troubleshoot problems reported by customers, working quickly to find solutions that meet their needs.4. **Feedback Collection**: Gather customer feedback to help improve our services and share suggestions with the team.5. **Record Keeping**: Maintain detailed records of customer interactions and transactions to ensure clear communication and follow-up.Required Skills and Expectations:Candidates should have completed their 12th grade and possess strong communication skills in both English and local languages. A positive attitude and a willingness to learn are essential. Attention to detail and the ability to work well in a team environment are also important. We expect you to navigate computer systems efficiently and manage your time effectively to handle customer inquiries promptly. A knack for problem-solving will help you thrive in this role.

Provide excellent customer service through chat, email, or phone (voice and non-voice process).Respond with accurate and complete information using the right tools and resources.Maintain a positive, professional, and empathetic attitude with every customer.Fluent English-speaking candidates are required, as clear communication is key to customer satisfaction.Work closely with team members and other departments to ensure smooth customer support.Follow all company communication rules, policies, and procedures at all times.Focus on delivering high-quality service with great results in terms of customer satisfaction, efficiency, and accuracy.Flexible working hours or rotational shifts based on business needs.

Sai Global Interior and Constructions Distributor of Punjab Interior and Exterior Decorator all across Punjab

We are looking for a Customer Care Executive to join our team in Mohali. As a Customer Care Executive, your key responsibilities will include making outbound calls, managing customer inquiries, providing customer support, and building strong relationships with customers. You must have excellent communication skills, be fluent in Hindi , English , punjabi any of these and be able to handle cold calling and customer communication effectively. The ideal candidate will have a 12th pass education and 0-3 years of experience in a customer care role. This is a full-time position based in our office, and we are specifically looking for female candidates to fill this role. If you are passionate about delivering excellent customer service and have the required skills, we would love to hear from you.

Hiring for 25 Ticket Support Executive Jobs in Chandigarh, Guwahati, Madurai, Vijayawada, Gwalior, Jabalpur, Coimbatore, Prayagraj, Raipur, Chhattisgarh, Amritsar, for Freshers,Required Educational Qualification is : 12th Pass, 10th Pass, I.T.I., B.A, B.Arch, B.C.A, B.B.A, B.Com, B.Ed, B.Sc with Good knowledge in Air Ticketing, Airport Operation, Airport Ticketing, Ticket Booking, Air Ticketing Reservation, Ground Operation, Good Communication etc.

About the RoleWe are looking for passionate and articulate Customer Support Executives to join our International Chat and Voice Support Team. In this role, you ll be the first point of contact for our global customers resolving queries, providing product information, and ensuring every interaction leaves a positive impact.Key ResponsibilitiesHandle customer inquiries via chat and voice with professionalism and empathy.Provide accurate, timely, and effective solutions to customer issues.Maintain a high level of product knowledge to assist customers efficiently.Record and document customer interactions in CRM systems.Collaborate with internal teams to ensure smooth issue resolution.Meet and exceed performance metrics related to response time, accuracy, and customer satisfaction.Work in rotational shifts, including night shifts as per business requirements.RequirementsExcellent verbal and written English communication skills clear, fluent, and confident.Basic technical proficiency and comfort with digital tools, chat systems, and CRM software.Strong problem-solving skills and a proactive, customer-first attitude.Willingness to relocate to Mohali (for non-local candidates).Flexible to work in rotational shifts (24/7 environment).

About Jolly Pharma:Jolly Pharma is a trusted and fast-growing pharmaceutical company committed to providing high-quality healthcare products across India. With a strong reputation for reliability, customer satisfaction, and innovation, we take pride in serving both individual customers and business clients through transparent service and timely delivery.Job Description:We are looking for a Customer Support Executive who will handle both call center and online customer service operations. The ideal candidate should be fluent in English and Hindi, have good communication and writing skills, and be comfortable using online platforms to process and track orders.You will play a key role in maintaining positive customer relationships, ensuring smooth order fulfillment, and assisting customers with their queries efficiently.Key Responsibilities:Handle inbound and outbound calls related to customer inquiries and support.Manage online order processing, tracking, and updating customers on delivery status.Communicate with customers via email, chat, and e-commerce websites.Maintain accurate records of customer interactions and transactions.Coordinate with internal teams (sales, logistics, warehouse) to ensure smooth operations.Address customer complaints and provide appropriate solutions promptly.Support customers in navigating online platforms for product information and purchases.Build and maintain strong, long-term customer relationships.Required Skills & Qualifications:Excellent communication skills in both English and Hindi (spoken & written).Basic computer knowledge and ability to work with online websites, CRMs, and Excel.Previous experience in customer service, call center, or order processing preferred.Ability to multitask, handle pressure, and stay organized.Positive attitude, patience, and a customer-first mindset.What We Offer:Competitive salary and performance incentives.Friendly and supportive work environment.Opportunity to grow within a reputed and expanding pharmaceutical company.

Customer Care, Customer Query Handling, Provide best solutions to Customer

We are looking for a dedicated Customer Care Executive to join our team in Amritsar. This is a full-time work-from-home position suited for freshers who have completed their 12th grade. **Key Responsibilities:**- **Responding to Customer Inquiries:** You will be the first point of contact for customers, addressing their questions and providing information about our products and services.- **Resolving Issues:** You will assist customers by troubleshooting their problems and providing solutions to enhance their experience.- **Maintaining Records:** Its important to accurately document customer interactions, inquiries, and feedback to ensure effective follow-up and service improvement.- **Promoting Products:** You will inform customers about new products or services that may interest them, helping to drive sales and customer satisfaction.- **Enhancing Customer Engagement:** You will maintain a friendly and professional demeanor while interacting with customers, ensuring a positive experience.**Required Skills and Expectations:**- **Communication Skills:** Strong verbal and written communication skills are essential for interacting with customers effectively.- **Problem-Solving Abilities:** You should be able to think critically and handle customer complaints efficiently, finding the best solution quickly.- **Patience and Empathy:** A customer-centric attitude is necessary, as you will need to understand customer needs and provide support with a positive outlook.- **Basic Computer Skills:** Familiarity with using computers and handling online communication tools is required for this role.- **Time Management:** You should be able to manage your time effectively to ensure all customer inquiries are addressed promptly.