Hiring Freshers || Collection Agent

We are seeking a Collection Executive who will play a crucial role in managing and collecting outstanding payments from customers. This position is based in Ghansoli and is open to freshers with a minimum educational qualification of 12th pass. You will work full time from our office.

Key Responsibilities:

- Contact Customers: Reach out to customers via phone or email to remind them about overdue payments and resolve any issues they may have.

- Maintain Records: Keep accurate records of all communications and payments received to ensure transparency and accountability.

- Follow Up: Conduct regular follow-ups on pending payments to encourage timely settlement, ensuring a steady cash flow for the company.

- Negotiate Payments: Work with customers to negotiate payment terms that work for both parties while maintaining a positive relationship.

- Report Issues: Identify and report any payment disputes or issues to your manager promptly for further action.

Required Skills and Expectations:

- Strong verbal communication skills are essential. You must be able to explain payment-related issues clearly and professionally.

- Basic computer knowledge is required, including familiarity with spreadsheets and data entry.

- A customer-oriented mindset is crucial, as building good relationships with clients will help in collecting payments effectively.

- Basic negotiation skills are important to handle customer queries and resolve payment concerns amicably.

- Being detail-oriented will help in accurately tracking payments and communications, ensuring no follow-up is missed.

• Experience

  Fresher

• No. of Openings

  100

• Education

  12th Pass

• Role

  Collection Executive

• Industry Type

  Call Centre / BPO / ITES / LPO

• Gender

  [ Male / Female ]

• Min Age

  18 Yrs.

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Benefits include

  PF

• Face Interview Location

  Ghansoli, Navi Mumbai