Outbound Voice Process Job Vacancies in Koramangala

We are seeking a motivated Voice Process Executive to join our team in Koramangala. This is a full-time position suitable for individuals with little to no experience, providing an excellent opportunity to develop skills in customer communication.**Key Responsibilities:**- **Customer Interaction:** Engage with customers through voice calls to understand their needs and provide accurate responses. This role focuses on enhancing customer satisfaction through effective communication.- **Problem Resolution:** Address customer queries and complaints efficiently. You will be responsible for ensuring that all issues are handled promptly and professionally.- **Data Entry:** Record and maintain accurate customer information and conversation details in our system. Attention to detail is important for managing customer data effectively.- **Feedback Collection:** Gather customer feedback after interactions to help improve services. Your insights will contribute to enhancing overall customer experience.- **Team Collaboration:** Work with team members to share ideas and strategies that improve performance and customer service standards.**Required Skills and Expectations:**- **Communication Skills:** Strong verbal communication skills in English are essential. You should be able to convey information clearly and enthusiastically.- **Listening Skills:** Active listening abilities are crucial to understanding and addressing customer concerns effectively.- **Adaptability:** You should be open to feedback and willing to learn new processes, demonstrating flexibility in a dynamic work environment.- **Time Management:** Ability to manage your time efficiently, ensuring calls are handled promptly.- **Basic Computer Skills:** Familiarity with using computers and basic software for data entry is expected.This role is perfect for enthusiastic individuals eager to begin a career in customer service within a supportive team environment.

At Elite Eduwise , work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. To lead in this new era of technology and solve some of the world's most challenging problems.Job Responsibilities: Act as an important link between the client and the operations team. Attend client calls, interactwith clients frequently, manage job queues and communicate feedback to the operations team. Client Communication/ Management: Interface with clients frequently and maintain an excellentrelationship with them. Project Management:1. Oversee and coordinate the day-to-day workflow.2. Responsible for quality and timely completion of all assigned jobs.3. Constant interaction with team manager on any issues pertaining to the job. Team Management: Develop strong interpersonal relationships with the client.Skill Sets Required: Technical Qualifications: MS Office Suite (PowerPoint and Excel fluency preferred). Experience: Fresher with good communication skills.

Roles and Responsibilities Designation : Junior/Senior Consultant Role -- Outbound sales profile.Company Name : Godigit General Insurance Pvt.LtdProcess : Outbound SalesWorking Hours : 9.0 hrs Shift ( including 1 hr break )Working Days : 6 days working rotational shift & 1 rotational off Office Location : Atlantis, 95, 4th B Cross Road, Koramangala Industrial Layout, 5th Block, Bengaluru, Karnataka 560095Digit is an Insuretech company in the General Insurance space. At Digit we believe that the way insurance products are viewed, purchased, and claimed can be changed. Simply put, we are here To Make Insurance Simple. With that as the mission, we are reimagining products, and redesigning processes. We are backed by Fairfax. Some of their investments Include Thomas Cook, Blackberry, Advent Insurance. Major Investments in India are Bangalore International Airport, India Infoline, Sterling Resorts. You can visit our website by clicking here.Below is the job description of the role Doing Outbound calls and managing partners and agents for sales of our products.Target driven for Crores.Utilizing software, databases, scripts, and tools appropriately.Understanding and striving to meet or exceed call centre metrics while providing excellent consistent customer service.Taking part in training and other learning opportunities to expand knowledge of company and position.Adhering to all company policies and procedures.Looking for candidates who have - Excellent Verbal and Written communication Skills. ( ENGLISH AND HINDI) Preferable experience in Voice Process Willing to work in rotational shift & work from office only

At Elite Eduwise , work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. To lead in this new era of technology and solve some of the world's most challenging problems.Job Responsibilities: Act as an important link between the client and the operations team. Attend client calls, interactwith clients frequently, manage job queues and communicate feedback to the operations team. Client Communication/ Management: Interface with clients frequently and maintain an excellentrelationship with them. Project Management:1. Oversee and coordinate the day-to-day workflow.2. Responsible for quality and timely completion of all assigned jobs.3. Constant interaction with team manager on any issues pertaining to the job. Team Management: Develop strong interpersonal relationships with the client.Skill Sets Required: Technical Qualifications: MS Office Suite (PowerPoint and Excel fluency preferred). Experience: Fresher with good communication skills.

Identifies business opportunities by identifying prospects. Sells products by establishing contact and developing relationships with prospects,recommending solutions. Outbound calling on data collected through lead generation activities / secondary data sources. Daily follow-ups on older leads and work on new leads. Maintains quality service by establishing and enforcing organization standards. Must be energetic, well-spoken, eager to close sales deals and generate revenue for the organization. Inbound calling for customer service. Identify and assess customers needs to achieve satisfaction. Build sustainable relationships and trust with customer accounts through open and interactivecommunication.

Make calls to customer. Provide Customer with Information on product & Offers,