Outbound Calling KPOMarketing CommunicationNegotiation SkillsConvincing Power
We are looking to hire candidates for our Dubai based company. We recruit remote work from home employees to join our team from India.if you have a laptop and have good communication calling and voice process skills then contact our Hrs. on this below WhatsApp ( +971556258042 ) and can share your CVS on this WhatsApp as well.Note: salary and other company benefits will be discussed during the online interviews with the candidates. Thanks
Customer Support Desktop SupportCustomer ServiceTechnical ServicesCustomer RelationshipGood CommunicationOutbound CallingOutbound SalesCustomer CallingInternal CommunicationEnglish LanguageInbound Voice ProcessInbound ProcessInboundVoice Process
We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.Customer Service Representative Responsibilities:Maintaining a positive, empathetic, and professional attitude toward customers at all times.Responding promptly to customer inquiries.Communicating with customers through various channels.Acknowledging and resolving customer complaints.Knowing our products inside and out so that you can answer questions.Processing orders, forms, applications, and requests.Keeping records of customer interactions, transactions, comments, and complaints.Communicating and coordinating with colleagues as necessary.Providing feedback on the efficiency of the customer service process.Managing a team of junior customer service representatives.Ensure customer satisfaction and provide professional customer support.Customer Service Representative Requirements:High school diploma, general education degree, or equivalent.Ability to stay calm when customers are stressed or upset.Comfortable using computers.Experience working with customer support.
Answering phones and explaining the product and services offered by the company. Contacting existing customers as well as prospective customers using scripts. Obtaining customer information and other relevant data. Asking questions to the customer and understanding their specifications.