Online Sales Job Vacancies in Mumbai

Maharashtra Ladies - Work From Home JobOnline sales and promotion of health products.Work from home using your mobile phone. Part-time, 2-3 hours daily.Income: 5,000 stipend + commission. Free training provided.Minimum qualification: 10th pass, Age: 18-45 years, Hindi speaking is mandatory.

We are looking for a motivated Business Development Executive to join our team in Mumbai. The ideal candidate will have 1 to 3 years of experience in sales or business development and will work full-time from office.Key Responsibilities:1. **Lead Generation**: Identify and research potential clients through various channels such as online platforms, networking events, and referrals.2. **Client Engagement**: Reach out to leads via emails and calls to establish relationships, understand their needs, and present our services effectively.3. **Sales Strategy**: Develop and implement strategies to achieve sales targets and drive growth in revenue.4. **Market Analysis**: Conduct market research to identify industry trends, competition, and new opportunities for business expansion.5. **Reporting**: Maintain accurate records of sales activities and client interactions in a CRM system, providing regular updates to management.Required Skills and Expectations:The ideal candidate should hold a bachelor

As a Human Resource Intern, you will play a crucial role in supporting the HR team in various tasks. This internship provides a great opportunity to gain practical experience in human resource functions while working from home.**Key Responsibilities:**- **Assisting with Recruitment:** Help in posting job openings and screening resumes to identify suitable candidates for various roles.- **Maintaining Employee Records:** Support the organization of employee files and documents, ensuring all information is accurate and up-to-date.- **Conducting Surveys:** Participate in collecting feedback through employee surveys to help improve workplace satisfaction and engagement.- **Supporting Onboarding:** Assist in preparing onboarding materials and welcome packages for new hires to ensure a smooth transition into the company.- **Coordinating Training Sessions:** Help organize and schedule training sessions, ensuring that all necessary materials are ready and available.**Required Skills and Expectations:**- Candidates should ideally be female and have completed at least 10th grade education.- Strong communication skills are essential, both written and verbal, to effectively interact with team members and candidates.- Basic computer skills, including familiarity with Microsoft Office and online communication tools, are necessary for daily tasks.- A positive attitude and willingness to learn are important, as you will be exposed to various HR processes.- Since this is a part-time, remote position, you should be self-motivated and able to manage your time effectively while working independently.

We are looking for a driven and enthusiastic Telesales Executive to join our team in Mumbai. In this role, you will be responsible for reaching out to potential customers, promoting our products, and closing sales over the phone.Key Responsibilities:- **Customer Outreach**: You will contact potential clients through outbound calls, introducing them to our products and services. Your primary goal will be to engage them and identify their needs.- **Sales Conversion**: You will actively follow up on leads and convert inquiries into sales. This will involve understanding customer requirements and persuading them to make a purchase.- **Database Management**: You will maintain accurate records of customer interactions and sales in our database, ensuring all information is up-to-date for future reference.- **Customer Relationship Management**: Building strong relationships with clients will be essential. You will address their queries and concerns, providing excellent customer service to encourage repeat business.Required Skills and Expectations:Candidates should have at least one year of experience in telesales or a similar role, demonstrating a solid understanding of sales techniques. A graduate degree is required. Effective communication skills, both verbal and written, are essential for engaging customers. You should possess strong persuasive abilities and the drive to meet sales targets. Additionally, candidates must exhibit a positive attitude, good listening skills, and the ability to work well in a team environment.

We are seeking a motivated Business Development Executive to join our team in Bhandup West, Mumbai. The ideal candidate will have 1 to 3 years of experience and a graduate degree. This role focuses on identifying new business opportunities and building relationships with clients.Key Responsibilities:- **Market Research:** Conduct thorough research to identify potential clients and market trends that can enhance our business strategies.- **Client Engagement:** Reach out to prospective clients through calls, emails, and meetings to understand their needs and present our services.- **Sales Strategy Development:** Collaborate with the team to create effective sales strategies that drive growth and meet revenue targets.- **Relationship Management:** Build and maintain strong relationships with existing clients, ensuring high levels of satisfaction and repeat business.- **Reporting:** Prepare reports on sales activities, client interactions, and market feedback to inform leadership and support strategic planning.Required Skills and Expectations:The ideal candidate should possess excellent communication and interpersonal skills, enabling them to connect with clients effectively. A proactive and results-driven attitude is essential for success in this role. Candidates should be able to work independently and as part of a team, demonstrating problem-solving abilities and a strong work ethic. Familiarity with CRM software and basic sales techniques will be an advantage.

GENERATING LEADS , GIVING PROPER INFORMATION REGARDING DOCUMENTS AND SUBMITTING FOR LOAN PROCESS. HIGH INCENTIVES WITH MONTHLY BONUS. WITHIN 6 MONTHS SENIOR POSITION. OPPORTUNITY TO MAKE YOUR OWN SALARY MONTHLY

E-commerce Operations Executive ensures smooth, efficient, and profitable online/e-com operations by managing inventory, order fulfillment, shipping, customer service, and website functionality. Their role is crucial in enhancing the customer experience and driving sales.Inventory ManagementOversee inventory levels and ensure accurate stock information.Manage replenishment processes to prevent stock outs or overstocking.Order FulfillmentCoordinate order processing, packaging, and shipping.Ensure timely and accurate delivery to customers.Customer ServiceAddress customer inquiries and resolve issues promptly.Maintain a positive customer experience throughout the online shopping journey.Ensure Online platform/ website functionalityCo-ordinate with concern to maintain and optimize the e-commerce websiteEnsure a seamless, user-friendly experience with smooth navigation.Distribution/Supplies/LogisticsCo-orination with distribution team / sales team for proper shipping methods, rates, and delivery options.Optimize cost-effectiveness while ensuring customer satisfaction and timely supplies.MIS reports and Data AnalysisMonitor sales performance and identify trends.Use data insights to optimize operations and improve efficiency.Process ImprovementContinuously evaluate and enhance e-commerce operations.Streamline workflows, reduce costs, and improve customer satisfaction.CollaborationWork closely with sales, distribution, operations, plant, quality, marketing and customer service teams.Ensure seamless operations and alignment with business goals.Technology ImplementationImplement and manage e-commerce platforms, software, and tools.Automate processes to enhance efficiency.Budget ManagementManage budgets related to inventory, shipping, and marketing.ReportingPrepare regular reports on e-commerce performance.Track key metrics such as sales, inventory, and customer service performance.

Join our team in Santacruz East, Mumbai as a Telesales Executive. As part of the team, your key responsibilities will include Receiving calls of customers, promoting products and services, and closing sales deals over the phone. You will be responsible for building strong customer relationships, No sales targets, and updating customer information in the database regularly. The ideal candidate should have a minimum of 3 years of experience in telesales, excellent communication skills, and the ability to work under pressure. A high school diploma or equivalent is required for this role. We are looking for a motivated and results-driven individual who is target-oriented and has a passion for sales. If you have a proven track record of successful sales and enjoy interacting with customers over the phone, we would like to hear from you.

Identify and generate new business leads through networking, cold calling, digital outreach, and referrals.Understand client requirements and propose suitable products/services.Develop and maintain strong relationships with new and existing customers.Prepare sales proposals, quotations, and agreements.

Hiring for 01 E Commerce Executive Job in Mumbai, with minimum 1 Year Experience,Required Educational Qualification is : 12th Pass, B.A, B.Com, Other Doctorate Degree with Good knowledge in E-commerce, Advance Excel, Online Sales, Internet Sales, Computer, Language Skills, Soft Skills, Digital Marketing etc.

Hiring for 50 Business Development Executive Jobs in Mumbai, for Freshers,Required Educational Qualification is : 10th Pass with Good knowledge in Microsoft Excel, Channel Sales, Leadership, Lead Generation, Presentation Skills, Corporate Business Development, Cold Calling, Online Bidding, Negotiation Skills etc.

Sales Development Representative (SDR) Job Description Company : BTW Financial Services & IMF Pvt Ltd Interview & Job Location :BTW Visa Services India Pvt Ltd Office No.B.14,Ground Floor, Civic Center, MMGS Marg, Dadar East, Dadar, Mumbai, 400014 https://share.google/0kCds4yCMFuLYPwZ Salary : 23,000-25,000 /- Gross Per Month Probation Period : 06 Months Monday to Saturday -10 AM to 07 PM 1. Identify and research key decision-makers (such as CHROs, CFOs, Procurement, and Admin Leaders) across the pan-India market. 2. Generate qualified leads and opportunities using sales intelligence tools like LinkedIn Sales Navigator, Apollo, Lusha, ZoomInfo, and similar platforms. 3. Execute personalized outreach campaigns through multiple channels: emails, LinkedIn messages, phone calls, and WhatsApp. 4. Successfully schedule (Online ) initial meetings with high-level decision-makers 5. Thoroughly qualify leads by asking specific discovery questions to ensure they meet the Ideal Customer Profile (ICP) before handover. 6. Maintain accurate and detailed records in the CRM by logging all activity notes and current lead stages in real-time. 7. Collaborate closely with Account Executives to analyze outreach performance and improve overall conversion rates. 8. Actively monitor market trends and industry news to continuously refine and improve messaging and sales strategies.

Affiliate Marketers use strategic online marketing techniques to promote products or services and earn a commission for each sale or click they bring via their own marketing efforts.Researching and selecting suitable affiliate programs that align with their marketing goalsCreating unique, appealing, and engaging content for marketing purposesBuilding strong relationships with advertisers and business partnersDeveloping marketing strategies to drive traffic to their affiliate linksUtilizing search engine optimization (SEO) strategies to improve visibility and click-through ratesMonitoring and tracking the performance of chosen marketing strategiesStaying up-to-date with the latest affiliate marketing trends and strategiesProviding detailed reports to the affiliate program on the sales they have generatedEnsuring all marketing activities align with guidelines and regulations of the affiliate program

Tele Sales Executive Life Insurance (BPO)Location: Malad West, MumbaiCompany: Call 2 Connect Job TypeFull-time, Onsite (Work from Office)Day Shift Monday to Saturday Walk-in InterviewTime: 11:00 AM to 4:00 PMVenue: 5th Floor, Sanraj 4th Dimension, Raheja Mindspace, Rajan Pada, Malad West, Mumbai 400064 Role OverviewJoin our dynamic telesales team and help connect customers with trusted life insurance solutions. If youre a confident communicator with a passion for sales, we d love to meet you! Salary & PerksUp to 22,000/monthAttractive incentives based on performanceGrowth opportunities within the organization Who Can ApplyEducation: 12th Pass or GraduateExperience:Freshers welcomeOR minimum 6 months of sales experienceLanguages: Fluent in English & HindiGender: Open to all (Male & Female)

Job Title: Sales eCommerce/ Customer Service Executive (Gifting Sector)Location: Fort, MumbaiFull-Time Experience: 3+ yrs in relevant industryCompany: The Black Box Co.Working Days- 6 dayswebsite- www.theblackboxco.comSalary- 18000 to 30000 per monthAbout The Black Box Co.At The Black Box Co., we believe that gifting should be meaningful, memorable, and personalized. As a growing online retailer of curated and custom gifts, we re on a mission to simplify gifting while adding a touch of style and sentiment. From corporate hampers to birthday boxes, we make moments special.Job Overview:We are looking for a well-spoken and customer-centric Customer Service Executive / Sales to help us scale partnerships, drive B2B sales, and expand into new customer . The ideal candidate should have experience handling customer queries, new lead generation and sales skills over the phone and using CRM software to manage interactions efficiently.Key Responsibilities:1. Handle inbound and outbound customer calls professionally and resolve queries efficiently.2. Respond to customer inquiries via email, chat, and CRM systems.3. Provide order updates, assist with returns/exchanges, and resolve complaints.4. Maintain accurate customer records and update CRM software.5. Coordinate with internal teams (logistics, operations, etc.) to ensure smooth resolutions.6. Ensure excellent customer experience and maintain brand reputation.7. Identify, target, and convert new B2B clients (corporates, startups, agencies, wedding planners, etc.)8. Build strategic partnerships with event organizers, HR teams, and influencers9. Manage the end-to-end sales cycle from lead generation to pitching, negotiation, and closing10. Use CRM tools to track pipeline, measure KPIs, and report on revenue growth11. Explore new channels for growth: bulk gifting, white-labeling, influencer gifting, and corporate giftingRequirements:Minimum 3-5 year of experience in customer service / Sales (preferably in e-commerce).Excellent verbal and written communication skills.Proficiency in using CRM software and Microsoft Office.Ability to handle high call volumes while maintaining professionalism.Strong problem-solving skills and a customer-first attitude.Gender-MaleEducation- Any Graduate/ DiplomaPerks & Benefits:Supportive team environment.Growth opportunities within the brand.Interested Candidates can call us on 9702944680 or mail us at jyoti@dindayal.com

Job DescriptionCurrent Openings: SaaS Sales Executive (Domestic & International Markets) SaaS Sales Specialist (Domestic & International Markets) Business Development Executive (Domestic & International Markets) Inside Sales Executive (Domestic & International Markets) Inside Sales Representative (Domestic & International Markets) Sales Executive Subscription Plans (Domestic & International Markets) Subscription Sales Specialist (Domestic & International Markets) TeleSales Executive (Domestic & International Markets)Role Overview:Candidates with experience in subscription sales, procurement services, GeM, eProcurement platforms, or working with tender publishing authorities will be preferred.Key Responsibilities: Build and manage relationships with clients & government bodies Promote our platform and convert leads into paying subscribers Guide tender authorities to publish tenders on our portal Pitch tailored packages and meet monthly sales targets Represent the company in a professional and consultative mannerRequirements:Minimum: HSC (12th Pass)Age: 18 To 35 Strong communication, negotiation & relationship skills Prior experience in sales, government tenders, or subscription-based services Self-driven, target-oriented, and tech-savvyComfortable working independently and in a fast-paced environmentAbout Us:Tenders On Time is a leading online platform that provides businesses with access to the latest government and public sector tender information. Tenders are formal invitations issued by authorities for suppliers to bid on goods, services, or projects and our website makes it easy to find and act on these opportunities.We sell subscriptions to our platform, giving clients all-in-one access to real-time tender updates, analytics, and support.On Site Job (Work From Office):Job Location: Maharashtra, Mumbai, Kandivali(E), 400101.Working Hours & Schedule: Shift: 10:00 AM 07:00 PM Lunch: 1:20 PM 2:00 PM Tea Break: 4:40 PM 5:00 PM Work Days: MonSat Day Offs: Alternate Saturdays Off 1st & 3rd or 2nd & 4th & Some Gov HolidaysSalary & Benefits: Competitive fixed salary (based on experience) High-performance incentives Growth opportunities across departments Ongoing training & professional development Exposure to India's growing GovTech ecosystem Salary Date: 7th of every monthWhy Join Us? Strategic sales role combining pharma domain expertise with digital solutions Opportunity to work at the intersection of healthcare and government procurement Growth potential in a fast-evolving GovTech environment

Manager Sales (Pan India) Develop & implement comprehensive sales strategies for both B to B (Distributors-retailers) and sound knowledge of digital & e-commerce channels to achieve objectives and revenue target Increase in online as well as direct marketing activities ensuring revenue growth Recruit, train, manage & motivate a high performing sales team, providing coaching and setting clear expectations for performance Manage the Companys online sales presence, including the e-commerce platform, digital marketing campaigns and online customer experience Monitor market trends, customer behaviour to identify new opportunities and inform sales strategies Track and analyse sales metrics, report on performance to management Skills Sales Management Expertise in managing sales teams, driving performance and setting revenue targets B2B Sales and Marketing Understanding of sales cycles, lead generation, and relationship building Digital Marketing & E-commerce Knowledge of online sales platforms, digital marketing strategies, And customer behaviour analysis Excellent communication, interpersonal skills, negotiation and team leadership skills Post-graduation or related degree may be preferred High level of reasoning ability, problem solving and commercial knowledge Interest in gaming industry & knowledge of PlayStations, other consoles will be added advantage Post-graduation degree If you are interested kindly share your profile on hr@expressgames.in / nilesh@expressgames.in or call on 9821884850 / 9867037157.

B2B Sales ExpertReporting Location: Jaipur Working Location: Mumbai / Bangalore / Delhi NCR Salary: 40,000 60,000 + Performance Incentives Experience: 5+ years in B2B sales Age: 35+ yearsRole & Responsibilities:1. Identify and target potential corporate clients for luxury curated gifting solutions.2. Understand client requirements and curate personalised gifting proposals.3. Negotiate pricing, terms, and delivery schedules to close high-value deals.4. Build and maintain long-term relationships with clients.5. Collaborate with the design and operations team to ensure timely execution of orders.6. Represent the brand at corporate events, exhibitions, and networking.7. Maintain CRM records with updated client interactions, proposals, and deal status.8. Monitor competitor activities and market trends to adapt sales strategies.9. Prepare and present monthly sales performance reports to management.10. Consistently achieve or exceed quarterly revenue targets.B2B Sales Expert Qualification & SkillsQualifications: Bachelors degree in Business Administration, Marketing, or related field. Minimum 5 years of proven experience in B2B sales, only in luxury, lifestyle, corporate gifting, or premium product categories. Age 35+ years.Technical Skills: Strong corporate networking and relationship-building abilities. Excellent negotiation and closing skills for high-value contracts. Proficiency in MS Office, CRM tools, and proposal presentations. Strong communication skills in English; proficiency in local languages is a plus. Self-driven, target-oriented, and able to work independently.

Job Opening: Email Support Executive Mahanagar Gas Ltd (MGL)Company: Mahanagar Gas Ltd (MGL)Process Type: Non-Voice Email SupportLocation: Thane, MajiwadaEmployment Type: Full-time Role OverviewStep into the world of customer support with one of Indias most trusted gas distribution companies! This non-voice role is perfect for individuals who excel in written communication and thrive in a professional, process-driven environment. Key ResponsibilitiesRespond to customer queries via email with clarity, empathy, and precisionDocument interactions and maintain accurate records of follow-upsCoordinate with internal departments to resolve customer issuesEnsure timely and satisfactory resolution of concerns Eligibility CriteriaQualificationExperience RequiredTake-Home Salary ()Graduate (Any Stream)Fresher16,000HSC (12th Pass)Minimum 1 year in Email Support18,000 Candidates with excellent English writing skills will be given preference!

Insurance Sales Executive (General Insurance) Job Description Company : BTW Financial Services & IMF Pvt Ltd Interview & Job Location :BTW Visa Services India Pvt Ltd Office No.B.14,Ground Floor, Civic Center, MMGS Marg, Dadar East, Dadar, Mumbai, 400014 https://share.google/0kCds4yCMFuLYPwZ Salary : 24,000-25,000 /- Gross Per Month Probation Period : 06 Months Monday to Saturday -10 AM to 07 PM Position: Insurance Sales Executive Key Duties and Responsibilities A. Business Development & Client Acquisition Identify and prospect potential corporate clients across target industries, including Large Corporates, MSMEs, and sector-specific businesses. Identify engagement opportunities with companies in various industrial sectors to convert business across multiple insurance lines Property, Project, Liability, Group Health (GMC), Group Personal Accident (GPA), Marine, Engineering, and other commercial insurance products. Build and manage a strong sales funnel to achieve revenue growth, business targets, and overall profitability. Generate leads through networking, referrals, cold calls, digital outreach, and participation in business events or industry forums. Design and implement effective marketing and sales strategies to promote insurance products and expand market presence. B. Sales Strategy & Presentation Develop and implement sales strategies to achieve assigned business goals and increase market penetration. Conduct detailed insurance presentations, product demonstrations, and proposal pitches to clients, highlighting coverage benefits, competitive advantages, and value propositions. Customize insurance solutions as per the clients risk profile, business requirements, and industry needs. Support clients in selecting appropriate insurance products aligned with regulatory and commercial requirements. Convert inquiries into sales through effective communication, negotiation, and consultative selling. C. Client Relationship Management Maintain strong, long-term relationships with existing clients to ensure renewals, retention, and cross-selling opportunities. Conduct regular client engagement meetings, renewal discussions, and policy servicing follow-ups. Provide professional advice regarding policy features, terms, benefits, and coverage options. Assist clients with claims processes and provide end-to-end after-sales support for a smooth service experience. Act as a trusted advisor by offering insights on risk management and coverage enhancements. D. Policy Processing & Administration Process new policy applications accurately and within the defined timeline. Prepare, review, and negotiate policy renewals to achieve maximum client retention. Maintain complete and confidential records of proposals, quotations, policy documents, and client communications. Ensure compliance with all company procedures and IRDAI regulations in policy documentation and client servicing. Submit timely reports on sales activities, renewals, and performance metrics to management. E. Market Research & Intelligence Stay updated on market trends, emerging risks, and competitor activities within the corporate insurance segment. Analyze business opportunities across new industries, geographies, and client segments for potential acquisition. Share market intelligence, client feedback, and competitive insights with management to refine sales strategies and product offerings. F. Training, Professional Development & Teamwork Participate in product and sales training programs to enhance knowledge of insurance products, selling techniques, and regulatory requirements. Collaborate effectively with colleagues to achieve team goals and contribute to a positive, performance-driven work environment. Demonstrate professionalism, punctuality, integrity, and adherence to company policies and ethical sales practices. Take ownership of individual performance metrics and consistently strive for improvement based on feedback and results. G. Compliance & Reporting Ensure all sales and administrative activities adhere to company policies, IRDAI regulations, and compliance standards. Maintain accurate documentation of sales activities, client interactions, and policy data. Prepare and submit MIS reports, forecasts, and periodic performance reviews to senior management. Recommend corrective actions and strategy improvements to meet business targets and enhance productivity. Skills and Competencies Excellent communication, presentation, and negotiation skills. Proven ability to prospect, engage, and close high-value corporate clients. Strong relationship management and networking abilities. Analytical and strategic mindset with the ability to identify and pursue new business opportunities. Goal-oriented and self-motivated with a focus on achieving sales and profitability targets. Proficiency in MS Office, CRM systems, and sales reporting tools. Qualifications Bachelors degree (or higher) in Business, Marketing, Finance, or a related field. Proven track record of meeting or exceeding sales targets in a competitive environment.

Title: Travel Insurance Executive Objective: Drive corporate travel insurance sales by generating qualified leads, educating stakeholders, preparing competitive quotations, and ensuring seamless policy issuance and service. Core Duties and Responsibilities Lead Generation and Business Development Identify and research prospective corporate clients across relevant industries, travel-intensive functions, and geographies. Build and maintain a qualified pipeline through cold outreach, email campaigns, LinkedIn/social selling, industry events, and referrals. Qualify leads based on travel volume, geographies, risk profile, existing coverage, and decision-making structure. Maintain CRM discipline: log activities, update lead status, forecast opportunities, and track conversion metrics. Conduct structured needs assessments for corporate travel programs (domestic/international, frequency, destinations, traveler demographics). Quotation and Proposal Management Prepare customized quotations with multiple plan options Present proposals to stakeholders (procurement, finance, HR, travel desk) and address technical queries. Manage revisions, approvals, and validity timelines for quotations. Policy Booking and Issuance Collect KYC/company documentation, traveler details, and declarations per compliance requirements. Accurately complete proposal forms and obtain necessary signatures/consents. Process premium payments, reconcile amounts, and issue policy documents, endorsements, schedule of benefits, and certificates. Account Management and Client Servicing Serve as primary point of contact for client travel desks, HR, and finance for policy servicing. Support claims initiation by guiding on documentation, timelines, and emergency assistance procedures. Coordinate with claims teams and assistance providers to expedite resolution and communicate status. Adhere to IRDAI/DoI or relevant regulatory guidelines, AML/KYC norms, data privacy, and audit requirements. Maintain complete and accurate records: proposals, quotes, communications, policy schedules, and claim logs. Ensure marketing and client communications are compliant with approved product literature and disclosures. Stay updated on sanctions lists, travel advisories, and high-risk region protocols. Reporting and Analytics Track sales KPIs: leads, conversions, pipeline value, average deal size, cycle time, retention, and upsell. Train client travel coordinators on policy usage, issuance workflows, and emergency protocols. Keep current on competitor products, pricing, and emerging travel risks (pandemics, geopolitical, natural disasters). Participate in product and compliance training; obtain/renew required licenses or certifications. Improve sales collateral, scripts, and FAQs to enhance client understanding and close rates. Customer Experience and Retention Conduct onboarding sessions for new corporate clients and their travelers. Implement SLA-driven response and turnaround times for quotes and servicing. Drive renewals proactively with early reviews, competitive benchmarking, and program enhancements. Seek feedback, resolve complaints promptly, and promote satisfaction and referrals. Key Skills and Qualifications Strong B2B sales and relationship management; ability to engage CXO, HR, Procurement, and Travel Desk stakeholders. Solid understanding of travel insurance products, underwriting basics, and claims processes. Excellent communication, presentation, and negotiation skills. Proficiency with CRM tools, MS Office/Google Suite, and reporting. Attention to detail, compliance orientation, and problem-solving in time-sensitive scenarios.

Designation : Email Marketing Executive Company : WGBL India Pvt Ltd Interview & Work Location :BTW Visa Services India Pvt Ltd Office No.B.14,Ground Floor, Civic Center, MMGS Marg, Dadar East, Dadar, Mumbai, 400014 https://share.google/0kCds4yCMFuLYPwZ Salary : 22,000-23,000 /- Gross Per Month Probation Period : 06 Months Monday to Saturday -10 AM to 07 PM Core Duties and Responsibilities 1. Strategy and Planning Develop Strategy and Calendar: Collaborate with the wider marketing team to define the overall email strategy, aligning it with key business objectives (e.g., lead generation, customer retention). Create and manage the email marketing calendar for all campaigns, including newsletters, promotions, and automated sequences. Audience Segmentation: Define, build, and maintain target audience segments based on demographics, purchase history, behavior, and preferences to ensure messaging is relevant and highly targeted. Goal Setting: Set measurable Key Performance Indicators (KPIs) such as open rate, click-through rate (CTR), conversion rate, and Return on Investment (ROI) for all campaigns. 2. Content Creation and Design Copywriting: Write clear, persuasive, and error-free copy for subject lines, preheader text, email body content, and compelling Calls-to-Action (CTAs) to maximize opens and clicks. Email Design and Templates: Create or manage the design of visually appealing, mobile-responsive email templates using an Email Service Provider (ESP) or basic HTML/CSS. Brand Consistency: Ensure all email creatives and messaging are consistent with the company's brand guidelines, style, and tone of voice. 3. Campaign Execution and Automation Platform Management: Build, configure, and deploy email campaigns using an Email Service Provider (ESP) such as Mailchimp, HubSpot, or Klaviyo. A/B Testing: Design and execute split tests on critical elements (e.g., subject lines, send times, content blocks, CTAs) and use the results to optimize future sends. Marketing Automation: Set up and manage automated email workflows, or drip campaigns, for the customer lifecycle, including: Welcome and onboarding series for new subscribers. Abandoned cart and browse abandonment reminders. Post-purchase follow-ups and re-engagement campaigns. List Hygiene: Maintain the health and accuracy of the subscriber database by regularly cleaning lists, processing opt-outs, and managing bounces. 4. Analysis, Reporting, and Optimization Track Key Metrics: Monitor real-time and post-campaign performance across all key metrics: Deliverability: Bounce rate, spam complaint rate, and sender reputation. Engagement: Open Rate (target: 20-25%), Click-Through Rate (target: 2-5%), and Click-to-Open Rate (CTO). Conversion: Conversion Rate (target: 1-3%) and revenue attribution. Performance Reporting: Generate detailed reports and present data-driven insights and actionable recommendations to stakeholders on campaign ROI and subscriber behavior. Optimization: Continuously refine the email strategy based on analytical findings and test results to improve engagement and conversion rates. 5. Compliance and Deliverability Legal Compliance: Ensure all campaigns strictly adhere to international email marketing regulations, including the GDPR (General Data Protection Regulation) and the CAN-SPAM Act, particularly concerning obtaining consent and providing clear opt-out options. Deliverability Management: Monitor technical elements like SPF, DKIM, and DMARC to maintain a high sender reputation and ensure emails land in the inbox, not the spam folder. Key Skills and Qualifications Skill Category Examples Technical Skills Proficiency in Email Service Providers (e.g., HubSpot, Klaviyo), basic HTML/CSS for email customization, Google Analytics, and CRM systems (e.g., Salesforce). Soft Skills Foundational Knowledge Excellent written communication and copywriting, strong attention to detail, analytical thinking, creativity, and project management abilities. Understanding of A/B testing, audience segmentation, customer lifecycle marketing, and regulatory compliance.