Merchandising Manager Graduate Jobs in Noida

Fashion Station is looking for an experienced and dynamic General Manager to lead our operations in the textile & apparel industry.As a General Manager, you will be responsible for driving business growth, overseeing production & supply chain, ensuring quality standards, and leading cross-functional teams to achieve organizational goals. This role requires strong leadership, business acumen, and hands-on experience in the apparel/textile domain.

Job Category- Store ManagementLocation- Noida, UP, India.Job Type- Full termLevel- Entry levelYears of Experience- 1-2 years (Preferred)Language Proficiency- Professional, both English and HindiEducation- Graduation (Preferred)Schedule: Domestic/Day ShiftDoes this position require a security clearance? NoCompany Name (Client): SociomartsKey Responsibility Area (KRA)Facilitate smooth and effective functioning of the company store.Interact with customers to solve issues and questions about products, services, and policies.Maintain a positive and friendly tone with customers at all times.Recruit potential customers by recommending goods or services and demonstrating how they benefit the customer personally.Establish new customer accounts and record account information, like phone numbers or addresses, on your digital platform.Listen to customer complaints and try to identify the cause of their problem to your best ability.Identify the appropriate response and strategy to solve customer issues as quickly as possible.Relegate unique customer cases to supervisors or the appropriate department and provide context when necessary.Assist customers on placement of orders, refunds, or exchangesEnsure customer satisfaction and maintain professional customer support at the store.Place the customer at the center of the customer service experience.Follow trust processes and guidelines for store operating procedures.Maintain security and safety of the store and managing assets.Required SkillsExperience in Managing Medium / High End Retail Store.Excellent communication skills (both Hindi and English), both verbal and writtenStrong interpersonal skills.Ability to maneuver around the sales floor and office.Ability to operate cash register and office computer and other equipment (tablets, QRs, etc.).Ability to facilitate planning, handle cash at the store, collate daily sales as well as other necessary reports.

Have a good experience in Home Textile and Soft Toys. Can handle the Export Orders and followup with the production team and maintain the production status.

Responsibilities for Sr Merchandiser Profile:-Plan and develop merchandising strategies that balance customers expectations and companys objectivesAnalyse sales figures, customers reactions and market trends to anticipate product needs and plan product ranges/stockCollaborate with buyers, suppliers, distributors and analysts to negotiate prices, quantities and time-scalesMaximise customer interest and sales levels by displaying products appropriatelyProduce layout plans for stores and maintain store shelves and inventoryForecast profits/sales and plan budgetsMonitor stock movement and consider markdowns, promotions, price changes, clear outs etcBuild constructive customer relationships and team with channel partners to build pipeline and close dealsRemain up to date with industrys best practices