IT Service Desk Job Vacancies in Mumbai

IT Desktop Engineer Job DescriptionRole Overview An IT Desktop Engineer (sometimes called Desktop Support Engineer) is an IT professional who manages and supports an organizations desktop environment. They ensure that all computers, laptops, tablets, and mobile devices are functioning efficiently, software is up-to-date, and users receive timely technical supportKey ResponsibilitiesInstall and configure hardware/software: Set up desktops, laptops, printers, and peripheral devices.Troubleshoot technical issues: Diagnose and resolve hardware, software, and network problems.Maintain system performance: Apply updates, patches, and upgrades to ensure optimal functionality.User support: Provide assistance to employees for IT-related queries, including workstation setup and application use.Asset management: Track and manage IT inventory such as desktops, laptops, and accessories.Security compliance: Ensure systems adhere to company IT security policies and standards.Collaboration: Work with IT teams to escalate complex issues and support larger infrastructure projects. Required SkillsTechnical expertise: Strong knowledge of Windows/Mac OS, Microsoft Office, and networking basics.Problem-solving: Ability to quickly identify and resolve technical issues.Communication skills: Clear and effective interaction with end users and IT colleagues.Time management: Handle multiple support requests efficiently.Adaptability: Stay updated with evolving technologies and tools.

Key Responsibility Hardware Desktop, Laptop Part Replacement & troubleshooting. Experience with Windows Installation & troubleshooting. knowledge of office peripherals, like printers, and scanners. Identification of problems and providing technical solutions. Should be up to date with the upgrades and maintain the systems updated. Crimping, Punching & LAN Testing Anti-Virus, setting-up Meeting Application & Ticketing Tool. Basic Knowledge in networking, ADSL routing, and switching. Troubleshoot network and wireless connectivity of end users. Monitoring of CCTV IP Camera and ISP Links.

We're seeking an experienced Desktop Support Engineer to provide technical assistance and support for our organization's desktop infrastructure. The ideal candidate will have excellent problem-solving skills, strong communication skills, and the ability to work effectively in a fast-paced environment.Key Responsibilities:1. Provide technical support for desktops, laptops, printers, and other peripherals.2. Install, configure, and troubleshoot hardware and software issues.3. Resolve technical issues remotely or on-site.4. Configure and manage user accounts, email, and network settings.5. Monitor and maintain inventory of hardware and software

Hiring Job Internship Fresher BCA, BSc, B.Com Graduate.Any Degree with 60%Pass Out Years Only - 2021-22-23Profile: Trainee Desktop EngineerInterested candidates' comments.Apply and Join Online: https://forms.gle/PhnD1pP13iavZbVPA Check Offers: https://bit.ly/3uUGPtV For Detail Contact HR on WhatsApp No: 9811722064

Hiring Fresher IT Support Engineer/ Hardware/ Network Engineer/ Networking/ Fresher!!!5 Days working, Flexible timing, Paid Sick Leaves, Leave encashment, Yearly Appraisal!!!Designation IT Support Engineer/ Hardware/ Network Engineer/ Networking/ FresherJob Location Kolkata, Mumbai, Bangalore, Hyderabad, PuneExperience FresherIT Support Engineer Roles and Responsibilities Installation and configuration of WAN, LAN Take care of Computer, Laptop, Networking Hardware and Software To identify, reproduce & resolve Networking problems of internal users Knowledge of web hosting Install, maintain and troubleshoot network equipment Maintain network routing Fix any hardware or software issues. Installation of Software, printers, outlook, web browsers. Perform regular maintenance checks. Keeping a record of all IT equipment.IT Support Engineer Desired Candidate Profile knowledge of routers, LANs, switches Troubleshooting and other related IT work. The Candidate should be dynamic and ready to accept the responsibility for the field maintenance and installationNote: BE-B-Tech, BCA, Bsc, BBA, B.Com, Diploma.Job Types: Full-time, PermanentSalary Offered: 2.4 LPA to 3.5 LPA

ServiceDesk L1 & L2: Accept incidents/requests. Log incident/request tickets in IT service desk tool. Tickets to be recorded with correct category, severity, description, and workplace user information as per the predefined matrix. Assign incidents/requests to the appropriate technical resolver group and categorize them into the appropriate severity or priority group. Route incidents to vendors for issues pertaining to DC, Network, security, and application support services. End-user workplace tickets to be managed by Customer's end-user support vendor. Follow up with Customer's technical team for incident/request status and manage notifications, including necessary escalations. Escalate tickets that have breached service levels. Log calls with Customers vendors and coordinate for hardware, firmware, and OEM-related calls for assets listed in Service Baselines (pertaining to DC/DR, network, security, and application support services scope). Vendor coordination, handling functional escalation from helpdesk executives. Remote support to Customers end-users by remote device management.

IT Support Housing Finance MumbaiJob Responsibility:Collaborate with the procurement team to acquire IT assetsMaintain in place IT asset tracking system to monitor the location, status, and lifecycle of all assetsMaintain relationships with IT vendors, negotiate contracts, and stay informed about new technologies and industry trends.Installing & configuration of network serversCoordinate the deployment of IT assets to end-usersConduct regular audits to verify the accuracy of asset recordsShould be responsible for implementing, configuration & Troubleshooting of networks & devices supplied by the companyKey Skills: Key Skills:Ability to work independently and as part of the team and strong communication skillsExcellent problem-solving and troubleshooting skillsHighly motivated, self-sufficient and ability to learn quicklyMandatory:Proven experience in IT asset management, networking role.proficient in networking and infrastructureIndustry: OpenGender: OpenExperience: 1-3 Years of experienceJob Location: Andheri, Mumbai (Head Office)Working Days: 6 daysQualification: B.Tech/B.E. in Any SpecializationNotice Period: Immediate to 30 days onlyRelocation candidates: NO

We are looking for 10 Desktop Support Engineer (Male) Posts in Mankhurd, with deep knowledge in Hardware Networking, Computer Hardware, Desktop Support, Service Desk, IT Helpdesk, Desktop Administration, Desktop Administration and Required Educational Qualification is : Higher Secondary,Secondary School,Vocational Course,Diploma,Advanced/Higher Diploma,Professional Degree,Other Bachelor Degree

Urgent Requirement IT AssistantOxford International Education ServicesExperience - Min 2+ yrsSalary - 19k - 25k (Depending on Experience)Education - Min HSC (+Relevant Computer Course)Location - Chandivali (Powai)Roles and Responsibilities1) Assist personnel with installation, configuration and ongoing usability of system hardware n software. 2) Offer daily Operations and systems Support and personnel.3) Offer daily operations and systems support to personnel4) Verify functionality of hardware and software components.5) Troubleshoot hardware n software issues in person, remotely via phone.6) Assist employees with computer problems and answer their questions.7) Conduct Daily network backup operations.8) Assist infrastructure on a regular basis to ensure it continues to meet necessary demands.9) Protect customer data from outside infiltration through encryption, secure data storage and other necessary means10) Coordinate the needs of remote employees, vendors and contractors11) Manage and oversee departmental quotas12) Develop new strategies and IT procedures to increase efficiency, enhance workflow and improve customer satisfaction.13) Offer suggestions for possible upgrades and changes within the IT department.14) Connect laptop to the projector onto the screen

Addressing user tickets for issues regarding hardware, software, and networking.Assisting customers through installing applications and computer peripherals.Providing technical support either by visiting on-site or through remote-access systems.Providing IT networks and customer services to users inside and outside the company.Guide users with step-by-step instructions to resolve the issues.Customising the desktop applications as per the needs of users and clients.Advising on software and hardware upgrades.Maintaining a log of job tickets and maintenance tasks.Send the unresolved issues to the next level of the support team.Ensuring that the client systems are working fine.Creating technical reports and manuals.Keep up with current breakthroughs in computing technology and research its reviews.

- Address user tickets regarding hardware, software and networking- Walk customers through installing applications and computer peripherals- Ask targeted questions to diagnose problems- Guide users with simple, step-by-step instructions- Conduct remote troubleshooting- Test alternative pathways until you resolve an issue- Customize desktop applications to meet user needs- Record technical issues and solutions in logs- Direct unresolved issues to the next level of support personnel- Follow up with clients to ensure their systems are functional- Report customer feedback and potential product requests- Help create technical documentation and manuals- Address user tickets regarding hardware, software and networking- Walk customers through installing applications and computer peripherals- Ask targeted questions to diagnose problems- Guide users with simple, step-by-step instructions- Conduct remote troubleshooting- Test alternative pathways until you resolve an issue- Customize desktop applications to meet user needs- Record technical issues and solutions in logs- Direct unresolved issues to the next level of support personnel- Follow up with clients to ensure their systems are functional- Report customer feedback and potential product requests- Help create technical documentation and manuals

1. Installation of EXE & Web-Based Software at Client PC/ Server Machine.2. Troubleshooting for Software Related issues.3. Attend support calls and resolve issues that arrived at the client's side.4. Create a ticket for each and every problem and get it resolved as soon as possible.5. Co-ordinate with the IT member for new implementation and close support tickets.

we are hiring for IT Engineer/ System Engineer1. Wipro Based Online Job InternshipJob Profile: System EngineerFor Demo Dial HR

Desktop support engineer JDKNOWLEDGE / SKILLS : -Installation, configuration & Troubleshooting of all types of Hardware and software application problems. Windows 10,8, 7 & XP OS Installation, configuration & troubleshooting of Desktop/Laptop. Managing, backup & recovering User Data. Installation, configuratio& troubleshooting of Printers & Scanners. Installation of Trend Micro, Quick heal & MacAfee Antivirus. Ability to multi task with strong attention to details. Accurately filling in administrative records and relevant paperwork. Active directory (AD DS). DHCP and DNS management. Installation and Configuration of Windows-Based Operating Systems ( Windows 10, 8, 7, XP ). Software Installations and Troubleshooting of all types of customer oriented field problems, network settings for TCP/IP and internet Setup.Troubleshooting of all types of Hardware and Software applications problems. Configuring & Troubleshooting of Desktop/Laptop for Managing backup & recovery. Configuring & Troubleshooting of Printer, Scanner & LAN related issues reported by users. Installation and Configuring of wireless Data cards in users Laptops. Maintenance and Troubleshooting of connectivity problems. Monitoring of virus issues through Trend Micro protection antivirus. Good experience in configuring & troubleshoot Wifi Routers. Remotely resolving application problems & network problems and mail configurations through remote desktop sharing & VNC Maintaining Assets through Assets Inventory Book Handle the responsibilities of analyzing hardware and software issues and take necessary corrective actions to resolve Installation of windows application.

Job Openings for 4 Senior Desktop Support Engineer Jobs with minimum 1 Year Experience in Mumbai, CCNA, having Educational qualification of : Other Bachelor Degree with Good knowledge in Hardware Networking, Service Desk, IT Helpdesk, Laptop Support, Desktop Administration, CCNA etc.,

Any fresher can Apply For IT Support Executive For MNC Company.Company will provide the training.Apply Now You will get More Details via Mail.Responsibilities:*Research and identify solutions to software and hardware issues*Diagnose and troubleshoot technical issues, including account setup and network configuration*Ask customers targeted questions to quickly understand the root of the problem*Track computer system issues through to resolution, within agreed time limitsTalk clients through a series of actions, either via phone, email or chat, until theyve solved a technical issueProperly escalate unresolved issues to appropriate internal teams (e.g. software developers)*Provide prompt and accurate feedback to customers*Refer to internal database or external resources to provide accurate tech solutions*Ensure all issues are properly loggedPrioritize and manage several open issues at one time*Follow up with clients to ensure their IT systems are fully functional after troubleshooting*Prepare accurate and timely reportsDocument technical knowledge in the form of notes and manuals*Maintain jovial relationships with clientsRequirements*Proven work experience as a Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician

Responding to client support requests. Contacting clients to find out the nature of the problem. Traveling to the clients location or connecting via a remote link. Troubleshooting hardware and software issues. Printer installing. Installing and maintaining hardware and computer peripherals Installing and upgrading operating systems and computer software. Troubleshooting networking and connection issues. Advising on software or hardware upgrades. Providing basic training in computer operation and management. Completing job reports and ordering supplies.

Background Experience: 1+ years Communication skill in English must be good.Location: Chandivali, Andheri (near to Saki Naka Metro station)Shifts & Support: - 24/7 Support, 6 days working. Weekly rotating. Weekly Off -1 day.Job Description:Logging call received by Business Users from Email/Phone/WebHardware fault diagnosis & isolation on desktops / laptops. 1st level of support on under warranty.OS Support on Windows XP, Windows Vista, Windows 7, Windows 10 & other System Software support.Software Support on Office Automation, Anti-virus software, E-Mail ClientProviding REMOTE SUPPORT to the calls logged by the out location branchesConfigure / troubleshoot network connectivity of desktops / laptopsTroubleshooting related to Internet, Intranet.Laptop/Desktop Encryption Support.Configuring the print servers & resolving printing problems of the usersPerforming any Install, Move, Add or change (IMAC) at the client levelSupport for 2 factor authentication, VPN connectivity supportBasic support (L1) on RF-Guns / PPAD Management. Escalating and Coordinating with respective team in case the issue is not resolved with the initial troubleshooting.Basic Support (L1) on Voice / Video-Conferencing (VC) Management (Client Side). Escalating and Coordinating with respective vendor and/or team in case of Voice/VC equipment failure.Co-ordinate and escalation with other support groups.

Job briefWe are looking for a competent Help desk technician to provide fast and useful technical assistance on computer systems. You will answer queries on basic technical issues and offer advice to solve them.An excellent Help desk technician must have good technical knowledge and be able to communicate effectively to understand the problem and explain its solution. They must also be customer-oriented and patient to deal with difficult customers. The goal is to create value for clients that will help preserve the companys reputation and business. Primary responsibilities Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware. Respond to queries either in person or over the phone. Write training manuals. Train computer users. Maintain daily performance of computer systems. Respond to email messages for customers seeking help. Ask questions to determine nature of problem. Walk customer through problem-solving process. Install, modify, and repair computer hardware and software. Clean up computers. Run diagnostic programs to resolve problems. Resolve technical problems with Local Area Networks (LAN), Wide Area Networks (WAN), and other systems. Install, configure, and upgrade PC software. Follow up with customers to ensure issue has been resolved. Gain feedback from customers about computer usage. Run reports to determine malfunctions that continue to occur. Keep inventory of all equipment, software, and license users. Monitor and respond quickly to incoming requests relate to IT issues.Requirements Proven experience as a help desk technician or other customer support role Tech savvy with working knowledge of office automation products, databases and remote control Good understanding of computer systems, mobile devices and other tech products Ability to diagnose and resolve basic technical issues Proficiency in English

Any fresher can Apply For IT Support Executive For MNC Company.Company will provide the training.Apply Now You will get More Details via Mail.Responsibilities:*Research and identify solutions to software and hardware issues*Diagnose and troubleshoot technical issues, including account setup and network configuration*Ask customers targeted questions to quickly understand the root of the problem*Track computer system issues through to resolution, within agreed time limitsTalk clients through a series of actions, either via phone, email or chat, until theyve solved a technical issueProperly escalate unresolved issues to appropriate internal teams (e.g. software developers)*Provide prompt and accurate feedback to customers*Refer to internal database or external resources to provide accurate tech solutions*Ensure all issues are properly loggedPrioritize and manage several open issues at one time*Follow up with clients to ensure their IT systems are fully functional after troubleshooting*Prepare accurate and timely reportsDocument technical knowledge in the form of notes and manuals*Maintain jovial relationships with clientsRequirements*Proven work experience as a Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician

Any fresher can Apply For IT Support Executive For MNC Company.Company will provide the training.Apply Now You will get More Details via Mail.Responsibilities:*Research and identify solutions to software and hardware issues*Diagnose and troubleshoot technical issues, including account setup and network configuration*Ask customers targeted questions to quickly understand the root of the problem*Track computer system issues through to resolution, within agreed time limitsTalk clients through a series of actions, either via phone, email or chat, until theyve solved a technical issueProperly escalate unresolved issues to appropriate internal teams (e.g. software developers)*Provide prompt and accurate feedback to customers*Refer to internal database or external resources to provide accurate tech solutions*Ensure all issues are properly loggedPrioritize and manage several open issues at one time*Follow up with clients to ensure their IT systems are fully functional after troubleshooting*Prepare accurate and timely reportsDocument technical knowledge in the form of notes and manuals*Maintain jovial relationships with clientsRequirements*Proven work experience as a Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician