Desktop Support Engineer

  • icon job experience 0 - 3 Years
  • icon job opening 10 Openings
  • icon salary Rs.2.50 - 3.50 Lakh/Yr
  • icon job location Mumbai

Key Skills

Hardware Networking Computer Hardware Desktop Support Service Desk IT Helpdesk MCSE

Job Description

Addressing user tickets for issues regarding hardware, software, and networking.

Assisting customers through installing applications and computer peripherals.

Providing technical support either by visiting on-site or through remote-access systems.

Providing IT networks and customer services to users inside and outside the company.

Guide users with step-by-step instructions to resolve the issues.

Customising the desktop applications as per the needs of users and clients.

Advising on software and hardware upgrades.

Maintaining a log of job tickets and maintenance tasks.

Send the unresolved issues to the next level of the support team.

Ensuring that the client systems are working fine.

Creating technical reports and manuals.

Keep up with current breakthroughs in computing technology and research its reviews.

Experience : 0 - 3 Years

No. of Openings : 10

Education : Any Bachelor Degree

Role : Desktop Support Engineer

Industry Type : Call Centre / BPO / KPO / ITES / LPO

Gender : [ Male / Female ]

Job Country : India

About Acute Informatics Pvt Ltd

Acute Informatics is apt at delivering enterprise solutions & services which is conducive for organizations to stay ahead in todays crowded competitive landscape. Its off-the-shelf products & systems integration skills provides a precise concoction of delivering expeditious far-reaching IT solutions which helps organizations in addressing critical business requirements with distinguished ease. Acutes IT Solutions helps organizations in improving its operational efficiency, drive innovation, and minimize costs.

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