IT Support Executive Job Vacancies in Mumbai

Job description 1. Manage information technology and computer systems (software and hardware) of overall HO and factory independently.2. Ensure security of data, network access, backup systems and firewall.3. Procurement of IT infrastructure and applications, evaluating of software suitable for organization, vendor management, negotiation and finalizing of commercials. 4. Monitoring and maintaining ERP, EPBAX and PRI lines; periodic review and maintenance of the same. 5. Ensure all systems are secure and operational.6. Respond to IT-related issues and requests.7. Research and develop new systems and technology solutions to improve operations.8. Establish best practices for IT security.9. Develop and maintain IT policies and procedures.10. Provide technical support and assistance to employees.11. Managing and monitoring of Microsoft Office 365 (Emails solution, MSTeam, and MS SharePoint) and admin portal.12. Monitor Cloud backup and Cloud ERP server.13. Managing SEO and Website.Candidate criteria

Job Title: Technical Support Associate L1 / L2Location: Hyderabad, Bangalore, Pune, Noida/NCR, Mumbai, Chennai (Office-based / Remote)Experience: 13 years (Freshers with tech background can apply)Salary: 20,000 35,000/month + Shift AllowanceShift: Rotational / Night (US, UK processes)Responsibilities:Respond to product or service issues via phone/email/chat.Troubleshoot Level 1 issues (login, access, connectivity, settings).Document tickets and escalate complex cases.Ensure resolution within SLAs.Requirements:Strong English communication.Basic understanding of networking, SaaS tools, CRM systems.Knowledge of Zendesk, Freshdesk, or Jira is a plus.Willingness to work night shifts.Perks:Internet reimbursement (for remote).Shift allowance + performance bonus.Certification opportunities (ITIL, etc.). Apply now by sending your updated resume to careers@arckits.com If possible, mention your preferred work location (Hyderabad, Bangalore, Pune, Noida/NCR, Mumbai, Chennai Office-based or Remote) in the subject line or message to help us serve you better. Please Note:Due to a high volume of applications, we may not be able to respond to each email individually.If your profile matches an active requirement, our HR team will get in touch with you shortly.We appreciate your interest and thank you for considering opportunities with us. Recruitment Team, Arck RecruitmentYour Trusted Partner for Business Support Hiring Across Roles, Sectors & Cities.

Telecaller Software Sales (Medica Ultimate) Location: Mumbai, Maharashtra Job Type: Full-timeRole OverviewJoin Torero Softwares Ltd. as a Telecaller Software Sales and play a key role in introducing businesses to Medica ERP software. Youll connect with potential clients, schedule product demos, and assist in closing deals.Key Responsibilities Lead Generation: Make outbound calls to identify potential clients who can benefit from our software. Client Engagement: Explain software features in simple terms and build strong customer relationships. Appointment Scheduling: Set up demo sessions and coordinate with the sales team. Follow-Up & Conversions: Contact leads post-demo, resolve queries, and assist in closing sales. Database Management: Maintain accurate client records and update CRM systems. Reporting & Feedback: Track calls, client interactions, and sales progress while gathering feedback.Requirements Education: Minimum 12th pass or higher. Experience: At least 1 year in sales, telecalling, or marketing (ERP/software sales experience is a plus). Skills: Strong communication and persuasion skills. Basic knowledge of computers and software. Self-motivated and goal-oriented.Why Join Us? Growth Opportunities: Career advancement within the company. Training & Development: Get hands-on learning for career enhancement. Fixed Working Hours: Monday to Saturday, 10:00 AM to 7:00 PM. Supportive Work Culture: Join a dynamic team that values innovation and teamwork. How to ApplySend your CV via WhatsApp: 9702074236, Email: simran.jain@torero.in, or Call: 9702074236.

Ticketing Systems:Experience with tools like ServiceNow, JIRA, Zendesk, or ManageEngine for logging and tracking issues.Familiarity with ITIL concepts like Incident, Change, and Problem Management.Soft SkillsCommunication Skills:Clear and concise communication with end users.Ability to explain technical issues to non-technical users.Customer Service:Empathy and patience while handling user complaints.Maintaining a customer-first approach to resolving issues.Problem-Solving:Analyzing issues logically and providing effective solutions.Ability to handle and prioritize multiple tasks.Time Management:Managing time effectively to resolve issues within defined SLAs.Prioritizing critical tasks during high-pressure situations.Team Collaboration:Working effectively with IT teams and escalating issues when necessary.Sharing knowledge with peers for continuous improvement.Tools and PlatformsTicketing and Monitoring:ServiceNow, JIRA, Zendesk, SolarWinds.Remote Support:TeamViewer, AnyDesk, Remote Desktop, LogMeIn.Communication Tools:Microsoft Teams, Slack, Zoom.Basic Monitoring Tools:Tools for hardware health, network activity, and log analysis.Additional SkillsAdaptability:Learning new tools and technologies quickly.Attention to Detail:Identifying root causes and preventing repeat issues.Documentation:Maintaining detailed records of issues and solutions in a knowledge base.Training and Guidance:Assisting users in understanding systems and software.

Job SummaryWe are seeking a detail-oriented and customer-focused Technical Support Engineer to join our support team. This role involves resolving technical issues, guiding users through product functionalities, and collaborating with various teams to deliver high-quality solutions. The ideal candidate will have a strong technical background, excellent communication skills, and a passion for helping others.Key Responsibilities1. Troubleshooting and Issue Resolution:o Respond to customer inquiries, diagnose technical problems, and provide step-by-step guidance.o Analyze, troubleshoot, and resolve hardware, software, and network-related issues.o Escalate complex issues to appropriate teams, ensuring timely and efficient resolution.2. Customer Interaction:o Provide excellent customer service by communicating effectively with clients to understand and resolve their issues.o Educate customers on product features, best practices, and troubleshooting techniques.3. Documentation and Reporting:o Document all support activities, including troubleshooting steps, resolutions, and client feedback.o Contribute to the knowledge base by creating and updating FAQs, manuals, and technical support documentation.4. Product and Process Improvement:o Identify patterns in customer issues and provide feedback to product and engineering teams for improvement.o Actively participate in team meetings to share insights, learnings, and suggestions for enhancing the support process.5. Collaboration and Continuous Learning:o Work closely with cross-functional teams (development, quality assurance, product management) to resolve issues and improve customer satisfaction.o Stay updated on the latest industry trends, tools, and technologies.Required Qualifications Bachelors degree in Computer Science, Engineering, or a related field. Proven experience in technical support, IT support, or related field. Proficiency in diagnosing software and hardware issues. Strong knowledge

IT Support Housing Finance MumbaiJob Responsibility:Collaborate with the procurement team to acquire IT assetsMaintain in place IT asset tracking system to monitor the location, status, and lifecycle of all assetsMaintain relationships with IT vendors, negotiate contracts, and stay informed about new technologies and industry trends.Installing & configuration of network serversCoordinate the deployment of IT assets to end-usersConduct regular audits to verify the accuracy of asset recordsShould be responsible for implementing, configuration & Troubleshooting of networks & devices supplied by the companyKey Skills: Key Skills:Ability to work independently and as part of the team and strong communication skillsExcellent problem-solving and troubleshooting skillsHighly motivated, self-sufficient and ability to learn quicklyMandatory:Proven experience in IT asset management, networking role.proficient in networking and infrastructureIndustry: OpenGender: OpenExperience: 1-3 Years of experienceJob Location: Andheri, Mumbai (Head Office)Working Days: 6 daysQualification: B.Tech/B.E. in Any SpecializationNotice Period: Immediate to 30 days onlyRelocation candidates: NO

As a Chartered Accountant (CA), you will play a pivotal role in financial management, regulatorycompliance, and strategic decision-making. Leveraging your expertise in banking, financial projections,RBI and NBFC filings, and investment banking, you will support the organization in achieving itsfinancial objectives and maintaining regulatory compliance. Oversee financial planning, budgeting, and forecasting activities to support strategic decisionmaking and ensure financial stability. Conduct financial analysis, identify key financial metrics, and provide insights to seniormanagement for performance improvement. Liaise with banks and financial institutions, managing relationships and coordinating bankingactivities. Facilitate fund management, credit facilities, and other banking transactions to optimizefinancial resources. Provide support in investment banking activities, including financial modeling, projections,valuation, and due diligence. Assist in evaluating potential investment opportunities, conducting market research, andpreparing investment proposals. Ensure compliance with regulatory requirements, including RBI guidelines and NBFC filings. Stay updated on regulatory changes and assess their impact on the organization's operationsand financial reporting. Manage multiple projects concurrently, from inception to completion, ensuring timely deliveryand adherence to project objectives. Coordinate with internal teams and external stakeholders to drive project execution and achievedesired outcomes. Monitor cash flow, liquidity, and working capital management to optimize financial resources. Prepare and analyze financial statements, including balance sheets, income statements, andcash flow statements.

Installing new software and hardware components. Regularly evaluating our IT systems to ensure they meet the necessary demands. Assisting with network administration tasks. Ensuring data storage is safe and secure. Resolving all issues coworkers have with their IT systems and software. Excellent in Microsoft Office and Outlook. Expert in Hardware and Software.

Job Title: Telemarketing ExecutiveLocation: Chandigarh, Ahmedabad, Mumbai, ChennaiQualification: Min. 12th PassSkills Required: Ability to convincingly communicate with customers Industry knowledge Tech-savvyShifts: Fixed shifts from 10:00 am to 7:00 pm (Monday to Saturday)Job Role: Coordinate with business owners and customers of JustDial over the phone Schedule appointments daily Tech-savvy with a passion for sales Proficient in Presentation, Negotiation, and Selling skills Confidence and proficiency in objection handling Excellent grooming with knowledge of business etiquetteCTC : Up to 2.52 Lakh Per AnnumKey Responsibilities: Engage with business owners and customers through effective telecommunication. Generate and schedule daily appointments. Demonstrate a strong passion for sales, leveraging industry knowledge. Exhibit proficiency in presentation, negotiation, and selling skills. Handle objections confidently and provide effective solutions. Maintain excellent grooming standards and adhere to business etiquette.

Troubleshooting technical issues.Network (LAN/Wireless) Device Installation & Troubleshooting. Knowledge on OS's like (Win7,10, Win Server 2012/16).Knowledge of web hosting, Active Directory Identifying hardware and software solutions.Testing systems to make sure that they are working properly.Speaking to Users to quickly get to the root of their problem.Providing technical support on site or over the phone or emails.Troubleshooting different hardware issues related to hardware, software or networking.Maintaining & Repairing the Computers.Installing Software and Hardware.Knowledge of network technologies i.e. VLAN, Switching, Routing, WAN, LAN.Keeping a record of all IT equipment.Experience in a ERP & Firewall.

1. Installation of EXE & Web-Based Software at Client PC/ Server Machine.2. Troubleshooting for Software Related issues.3. Attend support calls and resolve issues that arrived at the client's side.4. Create a ticket for each and every problem and get it resolved as soon as possible.5. Co-ordinate with the IT member for new implementation and close support tickets.

Any fresher can Apply For IT Support Executive For MNC Company.Company will provide the training.Apply Now You will get More Details via Mail.Responsibilities:*Research and identify solutions to software and hardware issues*Diagnose and troubleshoot technical issues, including account setup and network configuration*Ask customers targeted questions to quickly understand the root of the problem*Track computer system issues through to resolution, within agreed time limitsTalk clients through a series of actions, either via phone, email or chat, until theyve solved a technical issueProperly escalate unresolved issues to appropriate internal teams (e.g. software developers)*Provide prompt and accurate feedback to customers*Refer to internal database or external resources to provide accurate tech solutions*Ensure all issues are properly loggedPrioritize and manage several open issues at one time*Follow up with clients to ensure their IT systems are fully functional after troubleshooting*Prepare accurate and timely reportsDocument technical knowledge in the form of notes and manuals*Maintain jovial relationships with clientsRequirements*Proven work experience as a Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician

Take care of day to day IT asset related operation.Keep track of IT Hardware asset allocation /Release/Dispatch/change/Replacement/ImplementationCoordinate with multiple vendors for purchase, delivery & installation /upgrade of IT assets End to end Asset management DB. Reporting

Job briefWe are looking for a competent Help desk technician to provide fast and useful technical assistance on computer systems. You will answer queries on basic technical issues and offer advice to solve them.An excellent Help desk technician must have good technical knowledge and be able to communicate effectively to understand the problem and explain its solution. They must also be customer-oriented and patient to deal with difficult customers. The goal is to create value for clients that will help preserve the companys reputation and business. Primary responsibilities Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware. Respond to queries either in person or over the phone. Write training manuals. Train computer users. Maintain daily performance of computer systems. Respond to email messages for customers seeking help. Ask questions to determine nature of problem. Walk customer through problem-solving process. Install, modify, and repair computer hardware and software. Clean up computers. Run diagnostic programs to resolve problems. Resolve technical problems with Local Area Networks (LAN), Wide Area Networks (WAN), and other systems. Install, configure, and upgrade PC software. Follow up with customers to ensure issue has been resolved. Gain feedback from customers about computer usage. Run reports to determine malfunctions that continue to occur. Keep inventory of all equipment, software, and license users. Monitor and respond quickly to incoming requests relate to IT issues.Requirements Proven experience as a help desk technician or other customer support role Tech savvy with working knowledge of office automation products, databases and remote control Good understanding of computer systems, mobile devices and other tech products Ability to diagnose and resolve basic technical issues Proficiency in English

it hardware engineer require at Mumbai central location for 15/20 days. freshers also welcome training also provided joining immediately interested candidates can send me your cv on whatsup 8355862803 or call between 9am to 9pm

Any fresher can Apply For IT Support Executive For MNC Company.Company will provide the training.Apply Now You will get More Details via Mail.Responsibilities:*Research and identify solutions to software and hardware issues*Diagnose and troubleshoot technical issues, including account setup and network configuration*Ask customers targeted questions to quickly understand the root of the problem*Track computer system issues through to resolution, within agreed time limitsTalk clients through a series of actions, either via phone, email or chat, until theyve solved a technical issueProperly escalate unresolved issues to appropriate internal teams (e.g. software developers)*Provide prompt and accurate feedback to customers*Refer to internal database or external resources to provide accurate tech solutions*Ensure all issues are properly loggedPrioritize and manage several open issues at one time*Follow up with clients to ensure their IT systems are fully functional after troubleshooting*Prepare accurate and timely reportsDocument technical knowledge in the form of notes and manuals*Maintain jovial relationships with clientsRequirements*Proven work experience as a Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician

Any fresher can Apply For IT Support Executive For MNC Company.Company will provide the training.Apply Now You will get More Details via Mail.Responsibilities:*Research and identify solutions to software and hardware issues*Diagnose and troubleshoot technical issues, including account setup and network configuration*Ask customers targeted questions to quickly understand the root of the problem*Track computer system issues through to resolution, within agreed time limitsTalk clients through a series of actions, either via phone, email or chat, until theyve solved a technical issueProperly escalate unresolved issues to appropriate internal teams (e.g. software developers)*Provide prompt and accurate feedback to customers*Refer to internal database or external resources to provide accurate tech solutions*Ensure all issues are properly loggedPrioritize and manage several open issues at one time*Follow up with clients to ensure their IT systems are fully functional after troubleshooting*Prepare accurate and timely reportsDocument technical knowledge in the form of notes and manuals*Maintain jovial relationships with clientsRequirements*Proven work experience as a Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician