Service Desk Engineer Job Vacancies in Mumbai

IT Desktop Engineer Job DescriptionRole Overview An IT Desktop Engineer (sometimes called Desktop Support Engineer) is an IT professional who manages and supports an organizations desktop environment. They ensure that all computers, laptops, tablets, and mobile devices are functioning efficiently, software is up-to-date, and users receive timely technical supportKey ResponsibilitiesInstall and configure hardware/software: Set up desktops, laptops, printers, and peripheral devices.Troubleshoot technical issues: Diagnose and resolve hardware, software, and network problems.Maintain system performance: Apply updates, patches, and upgrades to ensure optimal functionality.User support: Provide assistance to employees for IT-related queries, including workstation setup and application use.Asset management: Track and manage IT inventory such as desktops, laptops, and accessories.Security compliance: Ensure systems adhere to company IT security policies and standards.Collaboration: Work with IT teams to escalate complex issues and support larger infrastructure projects. Required SkillsTechnical expertise: Strong knowledge of Windows/Mac OS, Microsoft Office, and networking basics.Problem-solving: Ability to quickly identify and resolve technical issues.Communication skills: Clear and effective interaction with end users and IT colleagues.Time management: Handle multiple support requests efficiently.Adaptability: Stay updated with evolving technologies and tools.

We have vacant of 50 infosys service desk engineer Jobs in Bhubaneswar, Chennai, Bangalore, Hyderabad, Visakhapatnam, Kolkata, Mumbai, Delhi, Cuttack, Vijayawada, for Freshers Educational Qualification : B.Com, B.E, B.Tech, Any Master Degree Skill communication, and problem-solving skills. On the technical front, a fundamental understanding of operating systems like Windows, macOS, and various Linux distributions is crucial. They must be proficient in troubleshooting hardware and software issues, including but not limited to, printer connectivity problems, application crashes, and network configuration errors. A solid grasp of networking concepts such as TCP/IP, DNS, and DHCP is essential for diagnosing connectivity issues. They should also be familiar with Active Directory for managing user accounts, permissions, and group policies, and be able to provide support for common business applications like Microsoft 365, including Outlook, Word etc.interview inteview process :-Thank you for your interest in the position at Rightfit Resources.We were impressed by your profile as reviewed by our ATS system, sabkajobs.com, and would like to invite you for a first-round interview.To proceed with scheduling your interview, please follow these two steps:Download the SabkaJobs app: Our interview scheduling and communication will be managed through the SabkaJobs app. Please download it from the Google Play Store using the link below:SabkaJobs Play Store Linkhttps://play.google.com/store/apps/details?id=com.inv.jobtools2025Book Your Interview Slot: Once you have downloaded the app, please log in and navigate to the Interviews section to find available slots for the [Job Title] position and book one that suits your availability.We look forward to speaking with you and learning more about your qualifications.If you have any questions, please do not hesitate to contact us at 9494586090.Sincerely,The Recruitment TeamRightfit Resources9494586090.

Key Responsibility Hardware Desktop, Laptop Part Replacement & troubleshooting. Experience with Windows Installation & troubleshooting. knowledge of office peripherals, like printers, and scanners. Identification of problems and providing technical solutions. Should be up to date with the upgrades and maintain the systems updated. Crimping, Punching & LAN Testing Anti-Virus, setting-up Meeting Application & Ticketing Tool. Basic Knowledge in networking, ADSL routing, and switching. Troubleshoot network and wireless connectivity of end users. Monitoring of CCTV IP Camera and ISP Links.

We're seeking an experienced Desktop Support Engineer to provide technical assistance and support for our organization's desktop infrastructure. The ideal candidate will have excellent problem-solving skills, strong communication skills, and the ability to work effectively in a fast-paced environment.Key Responsibilities:1. Provide technical support for desktops, laptops, printers, and other peripherals.2. Install, configure, and troubleshoot hardware and software issues.3. Resolve technical issues remotely or on-site.4. Configure and manage user accounts, email, and network settings.5. Monitor and maintain inventory of hardware and software

Hiring Fresher IT Support Engineer/ Hardware/ Network Engineer/ Networking/ Fresher!!!5 Days working, Flexible timing, Paid Sick Leaves, Leave encashment, Yearly Appraisal!!!Designation IT Support Engineer/ Hardware/ Network Engineer/ Networking/ FresherJob Location Kolkata, Mumbai, Bangalore, Hyderabad, PuneExperience FresherIT Support Engineer Roles and Responsibilities Installation and configuration of WAN, LAN Take care of Computer, Laptop, Networking Hardware and Software To identify, reproduce & resolve Networking problems of internal users Knowledge of web hosting Install, maintain and troubleshoot network equipment Maintain network routing Fix any hardware or software issues. Installation of Software, printers, outlook, web browsers. Perform regular maintenance checks. Keeping a record of all IT equipment.IT Support Engineer Desired Candidate Profile knowledge of routers, LANs, switches Troubleshooting and other related IT work. The Candidate should be dynamic and ready to accept the responsibility for the field maintenance and installationNote: BE-B-Tech, BCA, Bsc, BBA, B.Com, Diploma.Job Types: Full-time, PermanentSalary Offered: 2.4 LPA to 3.5 LPA

Hiring Job Internship Fresher BCA, BSc, B.Com Graduate.Any Degree with 60%Pass Out Years Only - 2021-22-23Profile: Trainee Desktop EngineerInterested candidates' comments.Apply and Join Online: https://forms.gle/PhnD1pP13iavZbVPA Check Offers: https://bit.ly/3uUGPtV For Detail Contact HR on WhatsApp No: 9811722064

ServiceDesk L1 & L2: Accept incidents/requests. Log incident/request tickets in IT service desk tool. Tickets to be recorded with correct category, severity, description, and workplace user information as per the predefined matrix. Assign incidents/requests to the appropriate technical resolver group and categorize them into the appropriate severity or priority group. Route incidents to vendors for issues pertaining to DC, Network, security, and application support services. End-user workplace tickets to be managed by Customer's end-user support vendor. Follow up with Customer's technical team for incident/request status and manage notifications, including necessary escalations. Escalate tickets that have breached service levels. Log calls with Customers vendors and coordinate for hardware, firmware, and OEM-related calls for assets listed in Service Baselines (pertaining to DC/DR, network, security, and application support services scope). Vendor coordination, handling functional escalation from helpdesk executives. Remote support to Customers end-users by remote device management.

Responsibilities:Service Desk Call taking profile.Respond to the issues reported by customer predominantly through voice and emails, chat, etc.Identify, investigate, and diagnose the issue.Provide resolution to customer based on in scope processes.Follows the incident life cycle as defined by process - log the incident - categorize and document - resolve or assign the incident to relevant assignment group.Achieve defined targets.L1 Support for Resident, Non-Resident Guests & BelvedereL1 Support for Hotel Staff for Team InternetWi-Fi assistance for Hotel Events/Conferences.Work experience: Excellent verbal and written communication skills with email etiquette and customer service skillsGood Analytical skillsBasic knowledge of IT infrastructure, Tools and networkProficient in Ms OfficeWilling to work in Rostered shifts as per project requirement.

We are looking for 10 Desktop Support Engineer (Male) Posts in Mankhurd, with deep knowledge in Hardware Networking, Computer Hardware, Desktop Support, Service Desk, IT Helpdesk, Desktop Administration, Desktop Administration and Required Educational Qualification is : Higher Secondary,Secondary School,Vocational Course,Diploma,Advanced/Higher Diploma,Professional Degree,Other Bachelor Degree

Urgent Requirement IT AssistantOxford International Education ServicesExperience - Min 2+ yrsSalary - 19k - 25k (Depending on Experience)Education - Min HSC (+Relevant Computer Course)Location - Chandivali (Powai)Roles and Responsibilities1) Assist personnel with installation, configuration and ongoing usability of system hardware n software. 2) Offer daily Operations and systems Support and personnel.3) Offer daily operations and systems support to personnel4) Verify functionality of hardware and software components.5) Troubleshoot hardware n software issues in person, remotely via phone.6) Assist employees with computer problems and answer their questions.7) Conduct Daily network backup operations.8) Assist infrastructure on a regular basis to ensure it continues to meet necessary demands.9) Protect customer data from outside infiltration through encryption, secure data storage and other necessary means10) Coordinate the needs of remote employees, vendors and contractors11) Manage and oversee departmental quotas12) Develop new strategies and IT procedures to increase efficiency, enhance workflow and improve customer satisfaction.13) Offer suggestions for possible upgrades and changes within the IT department.14) Connect laptop to the projector onto the screen

Address user tickets regarding hardware, software and networkingWalk customers through installing applications and computer peripheralsAsk targeted questions to diagnose problemsGuide users with simple, step-by-step instructionsConduct remote troubleshootingTest alternative pathways until you resolve an issueCustomize desktop applications to meet user needsRecord technical issues and solutions in logsDirect unresolved issues to the next level of support personnelFollow up with clients to ensure their systems are functionalReport customer feedback and potential product requestsHelp create technical documentation and manuals

Addressing user tickets for issues regarding hardware, software, and networking.Assisting customers through installing applications and computer peripherals.Providing technical support either by visiting on-site or through remote-access systems.Providing IT networks and customer services to users inside and outside the company.Guide users with step-by-step instructions to resolve the issues.Customising the desktop applications as per the needs of users and clients.Advising on software and hardware upgrades.Maintaining a log of job tickets and maintenance tasks.Send the unresolved issues to the next level of the support team.Ensuring that the client systems are working fine.Creating technical reports and manuals.Keep up with current breakthroughs in computing technology and research its reviews.

Experience : 2-3 Years Working Timing : 24*7 Shifts (Roster will be shared when candidate joined)Job Title: L2 Support Engineer (Desktop Engineer)job roles and responsibilities: Install and configure Windows and Linux desktop and peripherals and test network connections. Handle daily technical support activities on desktops & laptops, networking and server log monitoring. Basic troubleshooting in printer and scanner. Good knowledge in MS office 2019, office 365, and Open office. Install and regular updates on system applications and browsers. Ensure proper functioning of L2 switch and WIFI Access points. Develop and manage effective professional working relationships with co-workers and clients. L1 support in Desktops, Laptops, software, and hardware for both internal and onsite clients. Addressing user tickets regarding hardware, software, and networking issues and resolve issues within given SLA. Good English communication skills and Flexible to work on weekends.Attend all the calls forwarded by EIT Service Desk and by the Incident management team. Ensure calls are resolved within the SLA agreed upon with document closure under the service desk tool Escalate with documented evidence to the next level as and when required to the respective teams (Server, NMC, IT Security, IT SDM & Service delivery) and follow up on its closure with a complete resolution Ensure adherence to operational & technical escalation process (escalation Matrix) Provide accurate information in the shift handovers and on email to the respective function managers. Asset Tagging, Patching, and cabling of the relevant function Assets Good communication skills (in English) with internal & external clients.Location: Mumbai, Vikroli & AiroliWork From office

Background Experience: 1+ years Communication skill in English must be good.Location: Chandivali, Andheri (near to Saki Naka Metro station)Shifts & Support: - 24/7 Support, 6 days working. Weekly rotating. Weekly Off -1 day.Job Description:Logging call received by Business Users from Email/Phone/WebHardware fault diagnosis & isolation on desktops / laptops. 1st level of support on under warranty.OS Support on Windows XP, Windows Vista, Windows 7, Windows 10 & other System Software support.Software Support on Office Automation, Anti-virus software, E-Mail ClientProviding REMOTE SUPPORT to the calls logged by the out location branchesConfigure / troubleshoot network connectivity of desktops / laptopsTroubleshooting related to Internet, Intranet.Laptop/Desktop Encryption Support.Configuring the print servers & resolving printing problems of the usersPerforming any Install, Move, Add or change (IMAC) at the client levelSupport for 2 factor authentication, VPN connectivity supportBasic support (L1) on RF-Guns / PPAD Management. Escalating and Coordinating with respective team in case the issue is not resolved with the initial troubleshooting.Basic Support (L1) on Voice / Video-Conferencing (VC) Management (Client Side). Escalating and Coordinating with respective vendor and/or team in case of Voice/VC equipment failure.Co-ordinate and escalation with other support groups.

Title: Service EngineerJob Location - Kandivali, Mumbai Vacancy: - 04Qualification: BE - Electrical & ElectronicsExperience: Diploma 1-2 years work Exp or BE Fresher Position Summary:This job involves commissioning of CNC plasma cutting systems at customer facilities, including - system installation, cutting process development, CNC programming, troubleshooting, customer training, documentation, and other learning programming tool.Qualifications required:Must have the ability to read and interpret electrical and mechanical prints.Ability to read and interpret electrical and electronic symbols.Ability to use common hand tools, Digital Volt Meter and oscilloscope. Ability electrical troubleshooting skills.PC literate in MS Office applications.Good verbal and written communication skills are required.Behavioural skills required include: Strong interpersonal skills, Team oriented, Ability to work independently with little supervision, Willing to travel, Ability to maintain a high level of customer satisfaction and respectMust maintain and update customer project filesPhysical demands: Work is usually a mix of sedentary and walking.Work environment: Work is usually a mix of sitting, standing, and walking.

- Address user tickets regarding hardware, software and networking- Walk customers through installing applications and computer peripherals- Ask targeted questions to diagnose problems- Guide users with simple, step-by-step instructions- Conduct remote troubleshooting- Test alternative pathways until you resolve an issue- Customize desktop applications to meet user needs- Record technical issues and solutions in logs- Direct unresolved issues to the next level of support personnel- Follow up with clients to ensure their systems are functional- Report customer feedback and potential product requests- Help create technical documentation and manuals- Address user tickets regarding hardware, software and networking- Walk customers through installing applications and computer peripherals- Ask targeted questions to diagnose problems- Guide users with simple, step-by-step instructions- Conduct remote troubleshooting- Test alternative pathways until you resolve an issue- Customize desktop applications to meet user needs- Record technical issues and solutions in logs- Direct unresolved issues to the next level of support personnel- Follow up with clients to ensure their systems are functional- Report customer feedback and potential product requests- Help create technical documentation and manuals

we are hiring for IT Engineer/ System Engineer1. Wipro Based Online Job InternshipJob Profile: System EngineerFor Demo Dial HR

Desktop support engineer JDKNOWLEDGE / SKILLS : -Installation, configuration & Troubleshooting of all types of Hardware and software application problems. Windows 10,8, 7 & XP OS Installation, configuration & troubleshooting of Desktop/Laptop. Managing, backup & recovering User Data. Installation, configuratio& troubleshooting of Printers & Scanners. Installation of Trend Micro, Quick heal & MacAfee Antivirus. Ability to multi task with strong attention to details. Accurately filling in administrative records and relevant paperwork. Active directory (AD DS). DHCP and DNS management. Installation and Configuration of Windows-Based Operating Systems ( Windows 10, 8, 7, XP ). Software Installations and Troubleshooting of all types of customer oriented field problems, network settings for TCP/IP and internet Setup.Troubleshooting of all types of Hardware and Software applications problems. Configuring & Troubleshooting of Desktop/Laptop for Managing backup & recovery. Configuring & Troubleshooting of Printer, Scanner & LAN related issues reported by users. Installation and Configuring of wireless Data cards in users Laptops. Maintenance and Troubleshooting of connectivity problems. Monitoring of virus issues through Trend Micro protection antivirus. Good experience in configuring & troubleshoot Wifi Routers. Remotely resolving application problems & network problems and mail configurations through remote desktop sharing & VNC Maintaining Assets through Assets Inventory Book Handle the responsibilities of analyzing hardware and software issues and take necessary corrective actions to resolve Installation of windows application.

Job Openings for 4 Senior Desktop Support Engineer Jobs with minimum 1 Year Experience in Mumbai, CCNA, having Educational qualification of : Other Bachelor Degree with Good knowledge in Hardware Networking, Service Desk, IT Helpdesk, Laptop Support, Desktop Administration, CCNA etc.,

Responding to client support requests. Contacting clients to find out the nature of the problem. Traveling to the clients location or connecting via a remote link. Troubleshooting hardware and software issues. Printer installing. Installing and maintaining hardware and computer peripherals Installing and upgrading operating systems and computer software. Troubleshooting networking and connection issues. Advising on software or hardware upgrades. Providing basic training in computer operation and management. Completing job reports and ordering supplies.