International Telecaller Job Vacancies in West Bengal

Greetings from V3 Outsourcing Solutions Pvt Ltd!!!!!We are Hiring URGENTLY !!!!!Requirements:Any Under Graduate or Graduate can applyGood command of the English languageExcellent communication skills, both verbal and writtenWorking Days : Monday to Friday Alternate Saturdays Half DaySundays fixed offAustralia shift : 5.30 am to 2.30 pm with pick up facilityUK shift : 3 pm to 12 am with drop facilityLocation : Salt Lake Sector V,KolkataSalary best in the industryPF / ESIC AvailableOne Time Meal AvailableIf you are interested, kindly call 8777486901 / 9875609042 for furtherdetails.Regards,Radhika Bhatia.HR Executive.

We are seeking a Customer Service Associate to join our team in Salt Lake, Kolkata. In this role, you will help customers by answering questions, resolving issues, and providing information about our products and services.Key Responsibilities:1. Assist Customers: Respond to customer inquiries via phone, email, or chat, ensuring clear and courteous communication.2. Resolve Issues: Handle customer complaints and concerns promptly, working toward effective solutions to enhance customer satisfaction.3. Product Knowledge: Maintain a deep understanding of our products and services so you can assist customers accurately and confidently.4. Document Interactions: Keep detailed records of customer interactions and transactions to help track issues and improve service quality.5. Team Collaboration: Work closely with team members and other departments to ensure a seamless customer experience and share feedback on processes.Required Skills and Expectations:Candidates should have passed the 12th grade with a strong desire to learn and grow in the customer service field. Freshers are welcome, and prior experience is not necessary. Excellent communication and interpersonal skills are essential to effectively engage with customers. A positive attitude, patience, and problem-solving abilities are crucial to succeed in this role. You should be comfortable working full time from the office and possess the ability to work under pressure while maintaining a friendly demeanor.

Job SummaryWe are hiring a target-driven Admissions Tele caller to pitch our international schools multi-board offerings (CBSE, ICSE and Cambridge) to prospective parents and drive student enrolments.Key Responsibilities Make outbound calls to parents who have enquired about school admissions. Pitch the benefits of our curricula, campus facilities, and transport options. Schedule school campus tours and follow up with parents to close admissions. Maintain daily call logs and parent data in the school database / CRM.Requirements & Skills Language: Fluency in English is mandatory (with a good command of Bengali/Hindi). Education & Experience: 12th Pass. 6 months to 2 years of tele calling experience (Freshers with excellent English can apply). Skills: Excellent communication, strong phone etiquette, and target-oriented.How to Apply: Kindly WhatsApp your updated CV to +91 9830956423 to schedule your interview.

As a Customer Service Associate, you will play a vital role in enhancing our customers' experience. Your primary responsibilities will include:- Responding to Customer Inquiries: You will answer questions from customers via phone, email, or chat, providing clear and accurate information about our products and services.- Resolving Issues: When customers encounter problems, you will help identify solutions and provide guidance to ensure a positive outcome.- Processing Orders: You will assist customers with placing, modifying, or canceling orders, ensuring a seamless transaction process.- Maintaining Customer Records: Accurately entering and updating customer information in our systems will be essential to keep records current and accessible.- Collaborating with Team Members: Working closely with your colleagues, you will share customer feedback and insights to help improve services and products.To succeed in this role, you should possess strong communication skills to effectively engage with customers and colleagues. A positive attitude and the ability to manage multiple tasks at once are critical. You should also be detail-oriented, ensuring accurate record-keeping and order processing. Experience in customer service, whether in person or over the phone, will help you excel in this position. A minimum of a 12th-grade education is required, and prior experience in a similar role between 1 to 4 years is desirable. Being punctual and reliable is expected, along with the willingness to work a full-time schedule from our Salt Lake office.

We are looking for an International BPO Executive to join our team in Rajarhat. In this role, you will interact with international clients and help them with their inquiries and issues.Key Responsibilities:- Customer Support: Provide assistance to customers via phone, email, or chat to resolve their queries efficiently and effectively.- Issue Resolution: Identify customer problems and offer suitable solutions, ensuring that customer satisfaction is maintained.- Data Entry: Accurately enter customer information and feedback into our systems to ensure records are up to date and complete.- Sales Support: Assist in promoting our services and products, contributing to sales objectives by guiding customers through the purchase process.- Feedback Collection: Gather and document customer feedback to help improve our services and enhance the overall client experience.Required Skills and Expectations:Candidates should have 1 to 4 years of experience in a BPO or customer service role. A minimum educational qualification of 10th pass is required. Good communication skills in English are essential, as you will engage with international clients. You should be comfortable working in a team and possess a problem-solving attitude. Basic computer skills are necessary to handle data entry tasks effectively. Flexibility in working hours is expected to meet international client needs, along with a commitment to achieving targets and providing excellent service.

We are looking for enthusiastic individuals to join our team as International BPO Executives in Kolkata. This full-time position is ideal for freshers who hold a degree in B.A, B.C.A, B.B.A, or B.Com.Key Responsibilities:- Customer Interaction: Engage with international customers through calls and emails, providing high-quality service and support based on their needs.- Problem Solving: Address customer inquiries and issues efficiently by understanding their concerns and offering appropriate solutions.- Data Management: Maintain accurate records of customer interactions in the system, ensuring that all information is up-to-date and accessible for future reference.- Collaboration: Work closely with team members and other departments to resolve customer queries effectively and improve service delivery.- Performance Reporting: Monitor personal performance metrics, including call volume and customer satisfaction, to meet and exceed targets set by the organization.Required Skills and Expectations:- Strong communication skills in English are essential for effective interaction with international clients.- A basic understanding of customer service principles and practices is preferred but not mandatory.- Ability to work in a fast-paced environment, demonstrating adaptability and a positive attitude when dealing with challenges.- Good organizational skills to manage tasks efficiently and prioritize responsibilities.- A willingness to learn and develop new skills in the BPO sector, showcasing enthusiasm for personal and professional growth.

We are looking for a BPO Telecaller to join our team in Kolkata. This is a full-time office job suited for individuals who have recently completed their 10th grade and are eager to start their career in the Business Process Outsourcing sector. Key Responsibilities:- Making Calls: You will be responsible for reaching out to potential customers to provide information about our services. Your communication skills will help create a positive impression.- Understanding Customer Needs: Listen attentively to customers' queries and concerns, ensuring you understand their needs to provide appropriate solutions.- Recording Information: Maintain accurate records of customer interactions in our database. This helps in tracking communication and following up effectively.- Meeting Targets: Work towards achieving daily and monthly call targets. Your performance will contribute directly to the team's success.- Providing Feedback: Share insights and feedback from customers with the team to help improve our services and customer experience.Required Skills and Expectations:Candidates should possess strong verbal communication skills, with the ability to convey information clearly and professionally. Basic computer knowledge is essential for data entry and managing customer records. A positive attitude and a willingness to learn are important, as is being a team player who can collaborate effectively with colleagues. Punctuality and reliability are also expected, as this role will require consistent attendance at the office. Previous experience is not required, but any exposure to customer service can be beneficial.

We are looking for an enthusiastic International BPO Executive to join our team in Kolkata. This position is ideal for candidates with a passion for customer service and communication, whether you are an experienced professional or a fresh graduate.Key Responsibilities:- Customer Support: Provide excellent support to international customers through phone, email, or chat, ensuring their inquiries are addressed promptly and accurately.- Problem-Solving: Assist customers in resolving issues by understanding their needs and providing effective solutions, helping to enhance their overall experience.- Data Entry: Accurately input and maintain customer information in the system, ensuring that records are kept up-to-date and secure.- Feedback Collection: Gather customer feedback regarding products and services, which helps improve service quality and customer satisfaction.- Collaboration: Work closely with other team members and departments to share information and support overall business objectives.Required Skills and Expectations:Candidates should possess strong verbal and written communication skills in English, as this role involves interacting with international clients. A professional demeanor and a friendly attitude are essential for delivering high-quality customer service. Familiarity with basic computer applications and typing skills is necessary. We appreciate candidates with strong problem-solving skills, a willingness to learn, and the ability to work well in a team environment. Since this position is office-based, we expect reliability and commitment to regular work hours. Whether you are just starting your career or have some experience, we invite you to apply and grow with us.

We are seeking a dedicated Customer Care Executive to join our team in Behala. This role is ideal for individuals who are eager to assist customers and enhance their experience. Key Responsibilities:- Customer Assistance: Engage with customers through various communication channels to address inquiries, complaints, and service needs. Your friendly approach will help build strong relationships with customers.- Problem Solving: Identify customer issues and provide effective solutions in a timely manner. You will use your critical thinking skills to ensure customer satisfaction.- Product Knowledge: Maintain a thorough understanding of our products and services. This knowledge is vital for providing accurate information and guidance to customers.- Record Keeping: Document customer interactions and feedback in the system. Accurate records help improve service quality and track customer issues for follow-up.- Team Collaboration: Work closely with other team members to share insights and improve service processes. Teamwork is essential for creating a supportive work environment.Required Skills and Expectations:Candidates should possess excellent communication skills to interact effectively with customers. A positive attitude and a strong commitment to customer service are essential. Basic computer skills are required for managing records and communication. Being a team player and having the ability to work in a fast-paced environment will contribute to your success. Both freshers and experienced candidates (0 - 6 years) are welcome to apply, making this an excellent opportunity for those looking to start or advance their careers in customer care.

We are looking for a dedicated and enthusiastic Call Center Executive to join our team in Kolkata. This is an entry-level position suitable for candidates who have completed their 10th grade and are eager to begin a career in customer service.Key Responsibilities:- Handling Incoming Calls: You will assist customers by answering their queries, providing information about products and services, and resolving any issues they may have.- Making Outbound Calls: You will reach out to potential and existing customers to promote services, gather feedback, and ensure satisfaction, often following up on previous inquiries.- Maintaining Customer Records: Accurately documenting all customer interactions is essential. You will update customer information in the database to ensure our records are current.- Working in a Team Environment: Collaborating with fellow team members is crucial for providing excellent service. You will share insights and support one another in meeting team goals.Required Skills and Expectations:We seek female candidates who are proactive, organized, and possess strong communication skills. Being polite and patient with customers is essential, as is the ability to handle stressful situations gracefully. A basic understanding of computer systems is necessary, along with a willingness to learn. You should be prepared to work full-time in an office environment and be committed to delivering excellent customer service at all times.

We Are Hiring Immediate JoiningWe are looking for candidates to join our team.Work Schedule:Monday to Saturday 1:00 PM to 10:00 PM (Fixed Shift)What We Offer:Good salary packageIncentivesPF & ESIC benefitsRequirements:Basic to good English communication skillsWillingness to work in a fixed shiftApply now or share with someone who might be interested.

We are looking for a Call Center Executive to join our team in Kolkata South. In this role, you will play a vital part in providing excellent customer service and support. You will be responsible for handling inbound and outbound calls, assisting customers with their inquiries, and ensuring their satisfaction.Key Responsibilities:- Answer Incoming Calls: Respond to customer inquiries promptly and professionally, ensuring they receive the information they need.- Resolve Customer Issues: Address customer complaints and concerns effectively, aiming for quick resolutions that satisfy the customer.- Maintain Records: Keep accurate records of customer interactions and transactions for future reference and analysis.- Follow Up: Reach out to customers as needed to follow up on issues, ensuring that they are happy with the solutions provided.- Provide Product Information: Share details about products and services, helping customers make informed decisions.Required Skills and Expectations:- Communication Skills: Strong verbal and written communication skills are essential for interacting with customers and team members.- Problem-Solving Skills: Ability to think quickly and provide effective solutions to customer issues.- Basic Computer Knowledge: Familiarity with computer software and systems for logging calls and accessing customer information.- Team Player: Willingness to collaborate with colleagues to enhance the customer experience and achieve team goals.- Adaptability: Openness to learn and adapt to new processes and technologies in a fast-paced environment. This is a full-time, in-office position suitable for individuals with 0 to 3 years of experience who have completed their 12th grade.

We are looking for a dedicated Tele Caller to join our team. The ideal candidate should be able to communicate effectively and work in a fast-paced environment.Key Responsibilities:- Make Outbound Calls: Reach out to potential customers and clients to introduce our products and services. You will be the first point of contact, so a friendly demeanor is essential.- Follow Up on Leads: Contact prospects who have shown interest in our offerings. Your follow-up skills will help convert inquiries into sales.- Update Customer Information: Maintain and update customer records in our database. Keeping accurate records is crucial for tracking interactions and sales.- Handle Customer Queries: Respond to questions and concerns from customers. Being knowledgeable and empathetic will enhance customer satisfaction.- Achieve Sales Targets: Work towards specific sales goals set by the management. Meeting these targets will help the company grow and foster personal success.Required Skills and Expectations:Candidates should have excellent communication skills, both verbal and written, to engage effectively with customers. A basic understanding of sales principles and customer service is beneficial. Individuals should also be self-motivated and show a willingness to learn about our products and services. Computer proficiency is expected to manage customer data. The ideal candidate will be organized, punctual, and able to work collaboratively in an office environment. Previous experience in a customer service or sales role is a plus but not mandatory.

We are seeking a motivated Tele Caller to join our team in Durgapur. This part-time role allows you to work from home and is ideal for individuals looking to gain experience in customer interaction and sales.Key responsibilities include making outbound calls to potential customers to promote our products and services. You will engage with clients, listen to their needs, and answer their queries clearly and effectively. Another important duty is to update customer information in our database accurately while maintaining records of all interactions. You will also support the sales team by following up with leads and scheduling appointments for further discussions.Candidates should possess excellent communication skills and a friendly demeanor to connect with customers. A clear understanding of customer service principles is essential, as you will be representing our team. Time management is crucial, as you will need to handle multiple calls efficiently. Basic computer skills are also required to navigate our systems and update records seamlessly.Applicants should have completed their 12th grade and may have some experience in similar roles, but it is not mandatory. We are looking for enthusiastic individuals who are ready to learn and can work effectively in a remote setting. This position is a great opportunity for those starting their career in sales or customer service.

This is a night shift job.We are seeking dynamic and self motivated individuals to join our Telecalling Executive team in a voice process role. This is a night shift role aligned with the US time zones.Handle outbound calls to and from US-based candidates and clients.

We are looking for a dedicated female Tele Caller to join our team. This role offers a work-from-home opportunity, making it ideal for those seeking flexibility in their work environment. Key Responsibilities:- Customer Outreach: Contact potential customers via phone calls to promote our products and services, aiming to generate interest and inquiries.- Lead Generation: Identify and qualify leads by gathering essential information and assessing potential customer needs, ensuring a strong pool of prospects for the sales team.- Follow-up Calls: Conduct follow-up calls to nurture leads and maintain relationships, ensuring that potential customers feel valued and informed.- Record Keeping: Maintain accurate records of customer interactions and inquiries in our database, enabling the team to track progress and improve strategies.- Feedback Collection: Gather customer feedback to understand their needs and experiences, which helps the company enhance its offerings and service quality.Required Skills and Expectations:- Strong communication skills: You should be able to clearly articulate your thoughts and engage customers effectively over the phone.- Active listening: Ability to listen carefully to customer needs and respond accordingly is vital for success in this role.- Basic computer skills: Familiarity with using computers and handling online communication tools is essential for record-keeping and follow-up tasks.- Motivation and resilience: You should be self-motivated and capable of handling rejection gracefully, as telecalling can involve challenges.- Team player: Collaboration with other team members and departments is important in achieving collective goals. This is an excellent opportunity for individuals looking to start their career or gain experience in the telecalling field.

We're Hiring: Customer Service Representative (Outbound UK Process)Location: Behala Taratala, Kolkata (WFO Only) Shift Time: 1 PM 10 PM (Fixed Timing)Work Days: Monday to Saturday (6 Days a Week)Freshers Welcome!About Us Pemlix Technology Solutions Pvt Ltd.At Pemlix, we're all about delivering smart, scalable IT & BPO solutions for businesses across the globe. From lead generation to back office support, we keep things moving and clients happy. Our growing team is now on the lookout for energetic, talkative, and driven individuals to join our outbound UK process.What You'll Be Doing ?Make outbound calls to UK-based customers (no night shifts!)Share information about our services and offersGenerate leads, follow up, and keep conversations engagingMaintain accurate call records and customer infoBe the voice that makes a difference helpful, polite, and professionalWhat Were Looking For:Great communication skills (English fluency is a big plus!)Confidence on calls and a positive attitudeAbility to handle rejections without losing your coolBasic computer skillsFreshers encouraged to apply training will be providedExperienced candidates must have valid document proof (ID, experience letter, etc.)Why Join Us?Fixed day shift: 1 PM 10 PM (UK timing, but no late nights!)Sundays OFF Friendly team, supportive work cultureLearn the ropes of the BPO industry and grow your careerAttractive salary + incentives for performance + PF & ESI Drop facilities available for females employeesContact us - 9073150150

We are looking for a dedicated and friendly Tele Caller to join our team. This position is ideal for motivated individuals who enjoy communicating and engaging with customers from the comfort of their home.Key Responsibilities:1. Customer Outreach: Reach out to potential customers through phone calls, introducing our products and services, and offering assistance to meet their needs.2. Data Management: Maintain accurate and detailed records of interactions with customers, ensuring all information is logged properly in our database.3. Follow-Up Calls: Conduct follow-up calls to ensure customer satisfaction and to promote additional services based on their interests.4. Informative Communication: Answer customer queries promptly, providing clear and concise information about our offerings while building rapport to foster trust.5. Feedback Collection: Gather feedback from customers about their experiences and use this information to improve services and customer satisfaction.Required Skills and Expectations:We are looking for female candidates with a minimum education level of 10th grade, and no prior experience is required, making this an excellent opportunity for freshers. You should possess strong communication skills, be persuasive, and have a positive attitude. Good listening abilities and patience are essential to provide excellent customer service. A reliable internet connection and a quiet workspace are necessary for remote work. Your commitment to teamwork and adaptability will contribute significantly to our success.

Job Opening: Non-Voice Robo Process Executive (International Process)Location: [Kolkata/Taratala Webel IT Park Near Jinjira Bazaar]Shift Timing: 1:00 PM 10:00 PM (Fixed Shift)(Drop will be provided to only Girls)Working Days: Monday to SaturdayWeekly Off: Sunday (Fixed)Job Description:We are hiring Non-Voice Robo Process Executives for our international outbound call center. This is a system-based role no calling or voice communication involved. Candidates should be able to understand basic English and follow process instructions accurately.Eligibility Criteria:Minimum Qualification: Class 10 (Matriculation)Age Limit: 18 35 yearsCommunication: Should understand English (reading & comprehension)Experience: Freshers are welcomeKey Responsibilities:Manage automated outbound processes efficientlyMonitor and report system performanceComplete assigned tasks with accuracy and timelinessFollow company SOPs and maintain process qualitySkills Required:Basic computer knowledgeAverage communication skillsAttention to detail and disciplineAbility to follow instructions carefullySalary & Benefits:Fixed Salary (no sales target pressure)Paid Training Provided by CompanyPerformance BonusReferral Incentive ProgramSupportive and growth-oriented work environment

We are seeking a Customer Service Associate to join our team in Kolkata. This is an excellent opportunity for individuals with little to no experience who are eager to learn and grow in a customer-focused environment.Key Responsibilities:1. Customer Interaction: Engage with customers via phone, email, or chat to address their inquiries and resolve issues. You will be the first point of contact, making a positive impression essential.2. Order Management: Assist customers with placing orders, tracking shipments, and handling returns. You will ensure that all transactions are accurate and timely.3. Problem Solving: Identify customer issues and provide appropriate solutions. This requires patience, empathy, and effective communication skills to ensure customer satisfaction.4. Record Keeping: Maintain accurate records of customer interactions and transactions. This will help in analyzing customer needs and trends for future improvements.5. Collaborate with Team: Work closely with colleagues and other departments to enhance the customer experience. Teamwork is crucial for resolving complex customer inquiries efficiently.To be successful in this role, you should possess strong verbal and written communication skills, a positive attitude, and a willingness to learn. Being organized and detail-oriented will help you manage customer requests effectively. A basic understanding of computers and technology is also important, as you will be using various tools to assist customers.

Job Openings for 20 Customer Service Associate Jobs for Freshers in Kolkata, Patna, Gaya, Purnia, Katihar, Bhubaneswar, Samastipur, Bihar, Paschim Bardhaman, Purba Bardhaman, Hooghly, having Educational qualification of : Higher Secondary, Secondary School, I.T.I., B.A, Bachelor of Hotel Management with Good knowledge in Customer Care, Customer Guidance, Customer Relationship, BPO Operations, Domestic BPO, International BPO, BPO Non Voice, Non Voice Process, Chat Support, Chat Process, BPO etc.

Candidate must be fluent in EnglishCandidate must be sales driven or interested in sales processCandidate must be comfortable to work in Kolkata location and onsite modeCandidate must be graduated in any stream.

Eclick is looking for fresher for outbound voice processRequirementCandidate must be fluent in EnglishCandidate must be sales driven or interested in sales processCandidate must be comfortable to work in Kolkata location and onsite modeCandidate must be graduated in any stream.Contact potential or existing customers using a prepared calling list or CRM database.Identify prospects, qualify leads, and gather relevant customer information.Explain products or services, answer questions, and convince customers to make a purchase or take a specific action.Initiate calls to people or businesses with no prior connection to introduce offerings.Respond confidently to customer doubts or resistance and provide convincing clarifications.

Hiring for International UK Process,English Communication is Mandatory.Freshers and Experienced Candidates required,Full time shiftWork from Office only,Fixed Day shiftGood salary package with incentives.

Hiring for International UK Process,English Communication is Mandatory.Freshers and Experienced Candidates required,Full time shiftWork from Office only,Fixed Day shiftGood salary package with incentives.

Hiring for International UK Process,English Communication is Mandatory.Freshers and Experienced Candidates required,Full time shiftWork from Office only,Fixed Day shiftGood salary package with incentives.

Manage outbound calls with a friendly and professional demeanour. Resolve customer issues promptly and accurately by identifying solutions and appropriate responses. Provide information about products or services.Develop and execute effective sales strategies to meet and exceed targets.

We are hiring! Immediate joining!Freshers are welcome!Fixed job timing No rotational shift.Monday to Saturday (1pm-10pm) Good salary package with Incentives+ PF & ESIC benefits Okay to good English communication is required

We are looking for a motivated and energetic Tele Caller to join our team in Shyamnagar, North 24 Parganas. This full-time role is ideal for individuals seeking to begin their careers in customer communication. The position is specifically open to female candidates who have completed at least their 10th grade.Key Responsibilities:1. Making Calls: You will make outbound calls to potential customers, introducing them to our services and products in a friendly and professional manner. Your ability to communicate effectively will help build strong customer relations.2. Updating Database: After each call, you will need to update customer information and feedback in our system. Accurate record-keeping is essential to track interactions and improve future communications.3. Responding to Inquiries: You will handle incoming calls and inquiries from interested customers, providing them with information and answers to their questions. Your responsiveness will enhance customer satisfaction.4. Meeting Targets: Working towards daily and weekly call targets is an important part of the role. You will be expected to maintain a positive attitude while achieving the set goals.Required Skills and Expectations:Candidates should possess strong communication skills and a pleasant phone manner. A basic understanding of computers is necessary for data entry tasks. You should be enthusiastic, eager to learn, and capable of working independently as well as part of a team. Reliability and a commitment to improving customer experiences are crucial for success in this role.