International BPO Executive Jobs For Freshers - Kolkata

We are looking for enthusiastic individuals to join our team as International BPO Executives in Kolkata. This full-time position is ideal for freshers who hold a degree in , , , or .

Key Responsibilities:

- Customer Interaction: Engage with international customers through calls and emails, providing high-quality service and support based on their needs.

- Problem Solving: Address customer inquiries and issues efficiently by understanding their concerns and offering appropriate solutions.

- Data Management: Maintain accurate records of customer interactions in the system, ensuring that all information is up-to-date and accessible for future reference.

- Collaboration: Work closely with team members and other departments to resolve customer queries effectively and improve service delivery.

- Performance Reporting: Monitor personal performance metrics, including call volume and customer satisfaction, to meet and exceed targets set by the organization.

Required Skills and Expectations:

- Strong communication skills in English are essential for effective interaction with international clients.

- A basic understanding of customer service principles and practices is preferred but not mandatory.

- Ability to work in a fast-paced environment, demonstrating adaptability and a positive attitude when dealing with challenges.

- Good organizational skills to manage tasks efficiently and prioritize responsibilities.

- A willingness to learn and develop new skills in the BPO sector, showcasing enthusiasm for personal and professional growth.

• Experience

  Fresher

• No. of Openings

  3

• Education

  Graduate (B.A, B.C.A, B.B.A, B.Com)

• Role

  International BPO Executive

• Industry Type

  IT-Hardware & Networking

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face Interview Location

  12th Floor, Unit 1207, & GP, Godrej Genesis Building, Plot - XI, Street Number 18, EP Block, Sector V, Saltlake, West Bengal 700091