Looking For International BPO Executive

We are looking for an International BPO Executive to join our team in Rajarhat. In this role, you will interact with international clients and help them with their inquiries and issues.

Key Responsibilities:

- Customer Support: Provide assistance to customers via phone, email, or chat to resolve their queries efficiently and effectively.

- Issue Resolution: Identify customer problems and offer suitable solutions, ensuring that customer satisfaction is maintained.

- Data Entry: Accurately enter customer information and feedback into our systems to ensure records are up to date and complete.

- Sales Support: Assist in promoting our services and products, contributing to sales objectives by guiding customers through the purchase process.

- Feedback Collection: Gather and document customer feedback to help improve our services and enhance the overall client experience.

Required Skills and Expectations:

Candidates should have 1 to 4 years of experience in a BPO or customer service role. A minimum educational qualification of 10th pass is required. Good communication skills in English are essential, as you will engage with international clients. You should be comfortable working in a team and possess a problem-solving attitude. Basic computer skills are necessary to handle data entry tasks effectively. Flexibility in working hours is expected to meet international client needs, along with a commitment to achieving targets and providing excellent service.

• Experience

  1 - 4 Years

• No. of Openings

  10

• Education

  10th Pass

• Role

  International BPO Executive

• Industry Type

  Call Centre / BPO / ITES / LPO

• Gender

  [ Male / Female ]

• Age Limit

  19 - 30 Yrs.

• Job Country

  India

• Type of Job

  Full Time (Night Shift)

• Work Location Type

  Work from Office

• Benefits include

  PF, Travel Allowance (TA), ESI, 5 Working Days, Two-way Cab, Salary on 1st