International Telecaller Graduate Jobs in Indore

Hiring: International Voice Process - IndorePosition: International Voice Process ExecutiveLocation: IndoreEligibility:Freshers & Experienced candidates can applyMinimum Qualification: Graduate Salary:21,000 CTCWork Schedule:5 Days Working2 Rotational Week OffsKey Requirements:Good English communication skillsWillingness to work in rotational shiftsCustomer service mindsetBasic computer knowledgePerks & Benefits:Attractive salary packageCareer growth opportunitiesFriendly work environmentTraining provided for freshersApply Now!Interested candidates can share their resume or contact us for more details.

A Customer Care Executive (CCE) acts as the bridge between an organization and its customers. For a graduate with at least 6 months of experience, a typical job description (JD) focuses on resolving inquiries, managing accounts, and maintaining satisfaction.Core Responsibilities Inquiry Resolution: Address customer complaints and inquiries via calls, email, or chat in a timely manner.Relationship Management: Build trust and rapport with customers to ensure brand loyalty and retention.Sales & Up-selling: Identify opportunities to cross-sell or upgrade products/services during interactions.Documentation: Accurately update and maintain customer records in the CRM system.Expected Skills & RequirementsEducation: A completed bachelor's degree in any stream.Experience: 6 months to 1 year in a customer support, BPO, or sales environment.Communication: Excellent verbal and written communication skills in the required languages (e.g., English, Hindi, local dialects).Soft Skills: Active listening, patience, problem-solving, and a high degree of empathy.Technical Aptitude: Basic computer literacy and familiarity with CRM tools.

Job Title: Business Development Executive (BDE) International BPO (Outbound Sales) Experience Required: 6 Months 2 Years Location: Indore (Onsite) Shift Timing: Night Shift (US Shift) Job Summary: We are looking for an enthusiastic and target-driven Business Development Executive (BDE) with experience in international BPO processes, specifically sales . The candidate will be responsible for acquiring business, handling client communication, and achieving assigned sales targets through effective outbound sales efforts. Key Responsibilities: Generate business leads and acquire new clients. Perform outbound calling and follow-ups for international BPO processes. Communicate effectively with clients to understand requirements and close deals. Achieve daily, weekly, and monthly sales targets. Maintain accurate records of calls, leads, and conversions in CRM systems. Coordinate with internal teams to ensure smooth onboarding of clients. Adhere to company sales policies, quality standards, and compliance guidelines. Required Skills & Qualifications: 6 months to 2 years of experience in international BPO or outbound sales. Excellent verbal communication skills with a neutral or US accent. Strong negotiation and convincing abilities. Comfortable working in night shifts. Target-oriented mindset with a strong desire to earn incentives. Compensation & Benefits: Competitive salary. Joining Bonus. Attractive incentives on performance. Career growth opportunities in international sales.

Job Title: Team Leader International BPO CampaignLocation: IndoreJob Type: Full-TimeShift: [Night Shift/Rotational Shifts depending on campaign]Experience Required: Minimum 1 year as Team Leader in an International BPO processJob Summary:We are seeking a dynamic and experienced Team Leader to manage and lead a team of customer service or sales agents in an international BPO process. The ideal candidate should have prior leadership experience in any international campaign and a strong understanding of performance metrics, coaching, and operational excellence.Key Requirements:Minimum 1 year of experience as a Team Leader in an international BPO process (Voice/Non-Voice/Chat/Email).Strong understanding of BPO KPIs and SLA management.Excellent communication, interpersonal, and leadership skills.Proficiency in MS Office tools (Excel, PowerPoint, Word).Ability to work in a fast-paced, target-driven environment.Flexibility to work in night shifts or rotational shifts.

Job Title Telecaller/ Sr. Telecaller/Job SummaryGive a summary of the job field of interest and expectations from the candidate. Withdraw using complex phrases and language to skim the telecaller job description. Add location details and organization culture to sum up why an applicant would like to work for youFor example; We are looking for a Telecaller to boost our sales by communicating with current and possible customers/clients. A candidate will be required to gather information from the individual and suggest a probable product or service. To be able to provide the best telecalling experience, you must know how to convince the toughest of the client to purchase our offering.Looking for applicants comfortable with rotational shiftsRoles and Responsibilities1. Answering calls and resolving queries about product or company.2. Noticing significant subtleties of every discussion. 3. Conveying verbal acknowledgments of offers to our Sales group for closing. 4. Advises present or prospective clients by answering incoming calls on a rotating basis, operating telephone equipment, automatic dialing systems, and different telecommunications technologies.5. Maintains operations by following policies and methodology and functional changes. 6. Keeps up quality service by adhering to organization guidelines. 7. Reaching potential or existing clients to advise them about an item or administration utilizing pre-defined scripts. 8. Responding to inquiries concerning things or the organization 9. Posing questions to comprehend client necessities and close sales10. Considering the details of each offering and staying side by the side of updates to these contributions. 11. Acquiring and updating an individual's contact details. 12. Calling active or old customers to encourage the purchase of items.Requirements Proven experience as a telesales representative or other customer service role. High school diploma; B.sc/BA will be added advantage

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We are hiring forIndore Work from officeCustomer support executiveinternational Chat processsalary - 26k CTCCandidates must have excellent communication in EnglishInterested candidates can call or drop their CV on7693928266

Employees need to Solve the Queries of Clients

Develop and manage client portfolios. Sustain business growth and profitability by maximizing value. Analyze customer data to improve customer experience. Hold product demonstrations for customers. Improve on boarding processes. Evaluate and improve tutorials and other communication infrastructure. Mediate between clients and the organization. Handle and resolve customer requests and complaints. Minimize customer churn. Aid in product design and product development.Qualifications Communications or marketing degree. Highly organized and able to multitask. Self-driven and proactive nature. Excellent communication and interpersonal skills. Demonstrate leadership qualities. High computer literacy and ability to learn new software. Knowledge of customer success processes. Experience in document creation. Patient and active listener. Passion for service. Past experience dealing with US clients is a plus. Must be comfortable with the US Shift.

Job Description: Customer Service Executive (Chat & Voice Process)Location: Jaipur, RajasthanWorking Days: 5 days a weekResponsibilities:Provide top-notch customer support through both chat and voice channels.Address customer inquiries, concerns, and issues promptly and accurately.Assist customers in a courteous and professional manner, maintaining a high level of customer satisfaction.Offer appropriate solutions and alternatives, ensuring a positive customer experience.Collaborate with internal teams to resolve complex issues and provide valuable feedback.Maintain accurate records of interactions and transactions in the CRM system.Requirements:Excellent communication skills in both English and Hindi, both written and spoken.Strong problem-solving abilities to identify and resolve customer issues effectively.Customer-focused mindset with a friendly and empathetic approach.Ability to multitask, manage time efficiently, and work well under pressure.Prior experience in customer service is advantageous, but freshers are also encouraged to apply.Willingness to work a 5-day week schedule, including weekends and rotational shifts.Knowledge of basic computer applications and familiarity with CRM systems is a plus.

Working for a UK based company to develop a marketing strategy for the company and the companys online presence. Established over 20 years ago we are continuing to grow by delivering quality products with excellent customer service. As a suitable applicant you will have the following: Experience in a similar role - This role is NOT for someone who needs a lot of direction as we are looking to utilize the successful candidates expertise in all things Sales & Business Development. 1. Build good working relationships 2. Understand the needs of your business customers 3. Research the market and related products. 4. Listen to customer requirements and present appropriately to make a sale 5. Maintain and develop relationships with existing customers in person and via telephone calls and emails. 6. Cold call to arrange meetings with potential customers to prospect for new business 7. Respond to incoming email and phone enquiries. 8. Act as a contact between a company and its existing and potential markets 9. Negotiate the terms of an agreement and close sales 10. Gather market and customer information. 11. Check the quantities of goods on display and in stock 12. Review your own sales performance, aiming to meet or exceed targets. 13. Attend team meetings and share best practice with colleagues.Job Type: Full-time Salary: Best in the IndustryDay range: Monday to Friday Shift: Ireland shift Travel requirement: No travel Ability to commute/relocate: South Tukoganj, Indore, Madhya Pradesh: Reliably commute or planning to relocate before starting work (Preferred) Experience: BPO: 2 years (Required) International sales: 2 years (Required)