Team Leader (Full Time)

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1 - 7 Years
10 Openings
Not Disclosed
Posted 2 days ago
Telephonic interview
Indore

Key Skills

BPO Team Leader International Process Good Communication Skills Leadership Leadership Skills Team Motivation Team Building

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Job Description

job title: team leader �� international bpo campaign

location: indore

job type: full-time

shift: [night shift/rotational shifts �� depending on campaign]

experience required: minimum 1 year as team leader in an international bpo process

job summary:

we are seeking a dynamic and experienced team leader to manage and lead a team of customer service or sales agents in an international bpo process. the ideal candidate should have prior leadership experience in any international campaign and a strong understanding of performance metrics, coaching, and operational excellence.

key requirements:

minimum 1 year of experience as a team leader in an international bpo process (voice/non-voice/chat/email).

strong understanding of bpo kpis and sla management.

excellent communication, interpersonal, and leadership skills.

proficiency in ms office tools (excel, powerpoint, word).

ability to work in a fast-paced, target-driven environment.

flexibility to work in night shifts or rotational shifts.

Experience
1 - 7 Years
No. of Openings
10
Education
B.A, B.C.A, B.Com, B.Sc, B.Tech, Any Bachelor Degree, M.A, M.Com, M.Sc, Any Master Degree
Role
Team Leader
Industry Type
Call Centre / BPO / KPO / ITES / LPO
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office