International Telecaller

DataPure Technologies LLP

Develop and manage client portfolios.

Sustain business growth and profitability by maximizing value.

Analyze customer data to improve customer experience.

Hold product demonstrations for customers.

Improve on boarding processes.

Evaluate and improve tutorials and other communication infrastructure.

Mediate between clients and the organization.

Handle and resolve customer requests and complaints.

Minimize customer churn.

Aid in product design and product development.

Qualifications

Communications or marketing degree.

Highly organized and able to multitask.

Self-driven and proactive nature.

Excellent communication and interpersonal skills.

Demonstrate leadership qualities.

High computer literacy and ability to learn new software.

Knowledge of customer success processes.

Experience in document creation.

Patient and active listener.

Passion for service.

Past experience dealing with US clients is a plus.

Must be comfortable with the US Shift.

Experience : 1 - 3 Years

No. of Openings : 3

Education : Any Bachelor Degree

Role : International Telecaller

Industry Type : Call Centre / BPO / KPO / ITES / LPO

Gender : Male

Job Country : India