International BPO Job Vacancies in Indore

A Customer Care Executive (CCE) acts as the bridge between an organization and its customers. For a graduate with at least 6 months of experience, a typical job description (JD) focuses on resolving inquiries, managing accounts, and maintaining satisfaction.Core Responsibilities Inquiry Resolution: Address customer complaints and inquiries via calls, email, or chat in a timely manner.Relationship Management: Build trust and rapport with customers to ensure brand loyalty and retention.Sales & Up-selling: Identify opportunities to cross-sell or upgrade products/services during interactions.Documentation: Accurately update and maintain customer records in the CRM system.Expected Skills & RequirementsEducation: A completed bachelor's degree in any stream.Experience: 6 months to 1 year in a customer support, BPO, or sales environment.Communication: Excellent verbal and written communication skills in the required languages (e.g., English, Hindi, local dialects).Soft Skills: Active listening, patience, problem-solving, and a high degree of empathy.Technical Aptitude: Basic computer literacy and familiarity with CRM tools.

Job Description:We are hiring Customer Support professionals for an International Voice Process (Career Counseling role). The candidate will interact with U.S.-based clients, understand their needs, guide them with appropriate career solutions, and ensure a smooth support experience.Requirements:Excellent English communication skillsAbility to handle international calls confidentlyComfortable working in night shiftGood listening and problem-solving skillsPrior international calling experience preferredBenefits:Fixed salary + performance incentivesPaid trainingInternational client exposureGrowth opportunities

As a Customer Care Executive, you will be responsible for providing exceptional customer service to resolve inquiries and issues efficiently. This includes responding to customer inquiries via phone, email, and chat, addressing complaints, and ensuring customer satisfaction.Key responsibilities include answering customer inquiries promptly and professionally, resolving customer complaints in a timely manner, escalating complex issues to the appropriate department, maintaining customer records and documentation, and actively seeking to improve customer service processes.The ideal candidate should have excellent communication skills, both written and verbal, a patient and empathetic attitude towards customers, the ability to multitask and problem-solve efficiently, and a strong attention to detail. Additionally, candidates should be proficient in using basic computer applications and have a good understanding of customer service principles. A high school diploma or equivalent is required, and prior customer service experience is preferred but not mandatory.

We have vacant of 50 Customer Service Associate Jobs in Indore Experience Required : 1 Year Educational Qualification : 12th Pass Skill Customer Care, BPO Operations, International BPO, English, Good Communication Skills etc.Work from Office, 5 days working, Rotational Shifts

A Customer Care Executive is primarily responsible for managing customer interactions, resolving inquiries, and ensuring a positive customer experience across various channels.

customer care executive is a professional who handles customer queries and issues for a company. They are the first point of contact for customers and are often considered the face of the brand. Responsibilities Respond to customer queries, complaints, and issuesMeet customer needs within company guidelinesProvide information about products and servicesHelp customers solve problems

Responsibilities Make calls to existing or potential customers, Respond to customer queries and concerns, Provide information or solutions to customers, Build and maintain relationships with customers, and Help customers with their queries.

* Preferred role - Customer Success Specialist * Excellent English communication required* undergraduate/graduate were eligible* 5.5 days working* rotational shift and offs* salary for fresher upto - 23k + 2k pli * salary for experienced - 25k + 2k pli -28k + 2k pli * immediate joiner* location - indore * interview mode - walkin

Votiko Solutions Private Limited - Fostering Careers, Connecting Talent Across IndiaType: BPO International Call CenterPosition: Call Center ExecutivesEmpower Your Journey! Work From Home - Unlock Opportunities NationwideAbout Us: Step into the world of Votiko Solutions, a pioneer in the BPO industry and synonymous with the best call center experience. Beyond our commitment to customer engagement, we prioritize individual growth. Join our dynamic team, where your skills are not just valued but celebrated, and your path to success becomes our collective journey.Job Overview: As a Call Center Executive, you wield influence in delivering unparalleled service. From the comfort of your home, engage in telemarketing, manage diverse inbound and outbound calls, and deliver stellar customer support. Votiko provides an inclusive environment where your career aspirations find boundless opportunities to flourish.Job Responsibilities:1. Conduct telemarketing activities - lead generation, appointment setting, surveys, and verification.2. Manage inbound and outbound calls for B2B and B2C clients.3. Provide exceptional customer support through calls, emails, and live chat.4. Independently strive to surpass performance targets.Requirements:1. Minimum 3 years of experience in an international call center environment.2. Proficiency in English with exceptional communication skills.3. Age limit below 40 years.4. Proven track record in telemarketing and customer support.5. Essential: Laptop and broadband connection for remote work.Benefits: Competitive salary: 20,000 to 40,000, based on experience. Lucrative incentives tied to performance milestones. Flexibility to work from home.Are You Ready to Propel Your Career as a Call Center Executive in the Best Call Center? Seize the opportunity! Join Votiko Solutions and be a catalyst for success in a dynamic work environment.email resume on:- hr@votiko.com ,call on 9558493605

Job Title: Customer Care ExecutiveLocation: Indore Job Type: Full-timeExperience: Fresher or Experience Salary: [15k to 35k Inhand]Job Summary:We seek a Customer Care Executive to handle inquiries, resolve issues, and ensure a great customer experience through calls, emails, and chats.Key Responsibilities:Respond to customer queries and complaints professionally.Provide accurate product/service information.Maintain records and update CRM systems.Collaborate with teams to resolve issues quickly.Meet customer service targets and KPIs.Requirements:[Specify Education, e.g., High School/Bachelors][Specify Experience, e.g., 1-3 years in customer service]Strong communication and problem-solving skills.Ability to handle pressure and multitask.Proficiency in CRM and basic computer skills.Perks:Competitive salary & incentivesCareer growth opportunitiesHealth benefits & a dynamic work environment

Teleperformance Gurgaon & JaipurCompany: TeleperformanceDesignation: Customer Support Executive (CSE) / Technical Support Executive (TSE)No. of Openings: 100Location: Jaipur, Gurgaon (Work from Office)Salary: 27,000 - 35,000 CTC per month (based on interview) + Attractive performance-based incentivesJaipur Location Perk: 15 days hotel accommodation for outstation candidatesMode of Interview: VirtualHR RoundOperations RoundRequirements:Education: Undergraduate/GraduateExperience: Freshers and Experienced candidates can applyJaipur: Open to candidates from anywhere in India who can relocate immediately after selectionGurgaon: Local candidates preferredSkills:Excellent communication skills in EnglishStrong technical mindsetNo grammatical errors or MTI (Mother Tongue Influence)Good thought process and command over tenses

JOB DETAILS Answer incoming calls, making outbound calls and respond to customer's queries in a timely manner Strong phone and verbal communication skills along with active listening Identify, obtain, and clarify customer information by answering telephone calls, establishing a dialogue with the customers and verifying information. Follow the call center communication scripts when handling different topics Build sustainable relationships and engage customers by taking the extra mile Keep records of all conversations in our call center database in a comprehensible way. Document all call information according to standard operating procedures Familiarity with CRM systems and practices Meet personal/team qualitative and quantitative targets Customer focus and adaptability to different personality types Ability to multi-task, set priorities and manage time effectively Recognize, document, and alert the management team of trends in customer calls Follow up customer calls where necessary Upsell products and servicesContactASC GROUP8499084053

Job Title Telecaller/ Sr. Telecaller/Job SummaryGive a summary of the job field of interest and expectations from the candidate. Withdraw using complex phrases and language to skim the telecaller job description. Add location details and organization culture to sum up why an applicant would like to work for youFor example; We are looking for a Telecaller to boost our sales by communicating with current and possible customers/clients. A candidate will be required to gather information from the individual and suggest a probable product or service. To be able to provide the best telecalling experience, you must know how to convince the toughest of the client to purchase our offering.Looking for applicants comfortable with rotational shiftsRoles and Responsibilities1. Answering calls and resolving queries about product or company.2. Noticing significant subtleties of every discussion. 3. Conveying verbal acknowledgments of offers to our Sales group for closing. 4. Advises present or prospective clients by answering incoming calls on a rotating basis, operating telephone equipment, automatic dialing systems, and different telecommunications technologies.5. Maintains operations by following policies and methodology and functional changes. 6. Keeps up quality service by adhering to organization guidelines. 7. Reaching potential or existing clients to advise them about an item or administration utilizing pre-defined scripts. 8. Responding to inquiries concerning things or the organization 9. Posing questions to comprehend client necessities and close sales10. Considering the details of each offering and staying side by the side of updates to these contributions. 11. Acquiring and updating an individual's contact details. 12. Calling active or old customers to encourage the purchase of items.Requirements Proven experience as a telesales representative or other customer service role. High school diploma; B.sc/BA will be added advantage

Perks :- 14 days accommodation will be given with tickets & relocation bonus.Freshers & experience all can apply.Responsibilities and DutiesProvide customer support via phone calls for international customers, in multiple languages.Troubleshoot customer queries and requests.Manage customer expectations and ensure customer satisfaction.Document customer interactions for review and follow-up.Utilize computing and technical expertise to respond to customer inquiries.Regularly review customer feedback and take measures to improve customer service.Inform customers on the steps to follow to exploit services of the company.Job BriefHandle customers problems, enquires, and complaints in a professional and timely manner.Provide support to customers in multiple languages via phone, email, or chat.Recognize and refer potential complaints that require support from supervisors.Ensure that customer queries are addressed in a timely and accurate manner.Regularly update customer database with accurate information.Requirements and SkillsStrong ability to communicate in multiple languages.Excellent problem-solving and customer service skills.Good working knowledge of computers and telephone systems.Patience with customers and ability to handle tough situations.Ability to work in shifts including nights, weekends, and holidays.

Yes ready to apply for the great opportunity

Line of business Inbound Voice. ( Work from Office ) Role Customer care executive. Fresher & Experience can also apply ( 6 months & above can be considered as exp. / Experience required BPO , or any contact center. Sales or customer handling experience can also be considered ). Grad. / Under graduate can also apply. ( 12th original mark sheet required , awaiting for results or result published but no original document cant apply). BGV will be held for the same, hence Experience candidate must have Offer letter + Relieving / Exp. Letter or Offer letter + Relieving LWD E-mail with Salary slips ( last 3 months). Age limit up to 35. English Skill-set Versant 4 ( Candidate should be able to communicate in English & Hindi/ average or Good English ) Interview process HR >> Ops interview >> Versant Test ( same day interview process, no latency) Salary up to 20.5K for Exp. & 14k for freshers. ( Freshers should not be NAPs registered ) 6days working rotational shifts + rotational week-off. ( No night shift for females ). Male candidates training will be held in night shift ( 5 PM to 2 AM). Adhar seeding is compulsory for all candidates.

We are hiring forIndore Work from officeCustomer support executiveinternational Chat processsalary - 26k CTCCandidates must have excellent communication in EnglishInterested candidates can call or drop their CV on7693928266

Hello Jobseekers, Exciting opportunity in Indore location Role: Customer Support AssociateProcess : Domestic voice process Requirements: Excellent communication skills1 yr Experienced in CSASalary: max 28 k Interested? Or know someone who might be, please reach out to our team.Best Regards Witbloom Consultants

Employees need to Solve the Queries of Clients

For International Process.* Need Excellent communication skills in English* 5 days working* fresher's are also welcome * 1+ Experience is Mandate* Graduation Is Mandatory.Benefits : Cab facility + incentivesCall HR Sangeeta : 7693928266

Hello Everyone,We are hiring for Indore location.Designation : Customer Support Associate Process : International Chat process Required : Excellent communication skills in English.Experience : 1 yr of experience is compulsory in BPO sector & in BFSI alsoQualification : Graduation.Working days : 5 days.Shift : Night shift Week off : Rotational Week offSalary : upto 4 LPAFacility : Cab facility for Female.

Job Title: Team Leader International BPO CampaignLocation: IndoreJob Type: Full-TimeShift: [Night Shift/Rotational Shifts depending on campaign]Experience Required: Minimum 1 year as Team Leader in an International BPO processJob Summary:We are seeking a dynamic and experienced Team Leader to manage and lead a team of customer service or sales agents in an international BPO process. The ideal candidate should have prior leadership experience in any international campaign and a strong understanding of performance metrics, coaching, and operational excellence.Key Requirements:Minimum 1 year of experience as a Team Leader in an international BPO process (Voice/Non-Voice/Chat/Email).Strong understanding of BPO KPIs and SLA management.Excellent communication, interpersonal, and leadership skills.Proficiency in MS Office tools (Excel, PowerPoint, Word).Ability to work in a fast-paced, target-driven environment.Flexibility to work in night shifts or rotational shifts.

Votiko Solutions Private Limited - Empowering Success, Embracing TalentType: BPO International Call CenterPosition: Call Center ExecutivesJoin Us and Thrive in Your Career! Work From Home Opportunities Across IndiaJob Responsibilities:1. Conduct telemarketing activities, including lead generation, appointment setting, surveys, and verification.2. Handle inbound and outbound calls for both B2B and B2C clients.3. Provide exceptional customer support through calls, emails, and live chat.4. Work independently to meet and exceed performance targets.Requirements:1. Minimum 3 years of experience in an international call center environment.2. Fluency in English language with excellent communication skills.3. Age limit below 40 years.4. Proven track record in telemarketing and customer support.5. Must have a laptop and a broadband connection for remote work.Benefits: Competitive salary ranging from 20,000 to 40,000, depending on experience. Lucrative incentives based on performance. Work from the comfort of your home.Working Days: Monday to Friday (Sunday-Saturday off)Best Work Culture, Employee Satisfaction, and Career Growth Awaits You!Contact Us: Call us at 8511539085 or send your resumes to hr@votiko.comJoin Votiko Solutions and be part of a team that values your skills and offers a dynamic work environment. Embrace the opportunity to work from home, wherever you are in India. Your success begins with us!

Votiko Solutions Private Limited - Cultivating Careers, Connecting Talent Across BordersType: International BPO Call CenterPosition: Call Center ExecutivesStart Your Professional Journey! Embrace Remote Work - Unlocking Opportunities Across the NationAbout Us: Join Votiko Solutions Private Limited, a leading entity in the BPO industry, as we seek committed individuals for the position of Call Center Executives. Enjoy the flexibility of working from home while we welcome outstanding talent from all regions of India.Job Responsibilities:1. Lead telemarketing efforts, influencing lead generation, appointment scheduling, surveys, and verification processes.2. Handle a variety of inbound and outbound calls, catering to the specific needs of both B2B and B2C clients.3. Provide exceptional customer service through phone calls, emails, and live chat support.4. Consistently exceed performance benchmarks, establishing new standards of excellence.Requirements:1. At least 3 years of experience in an international call center setting.2. Strong command of the English language with excellent communication abilities.3. Candidates must be under 40 years of age.4. Demonstrated success in telemarketing and customer service roles.Working Days: Monday to Friday (Weekends off)Why Join Votiko? Engage in a supportive work environment that values employee well-being. Experience a career path where every success contributes to your personal and professional development.Are You Ready to Start Your Career Journey? Contact us at 8511539085 or email your resumesto hr@votiko.comVotiko Solutions - Where Careers Thrive, and Remote Work Opens a World of Opportunities Nationwide.

Votiko Solutions Private Limited - Unleashing Careers, Connecting Talent NationwideType: BPO International Call CenterPosition: Call Center ExecutivesEmpower Your Professional Odyssey! Work From Home - Seizing Opportunities Across IndiaAbout Us: Embark on a transformative experience with Votiko Solutions, a pioneer in the BPO industry celebrated as the best call center. Beyond delivering exceptional customer engagement, we are dedicated to nurturing individual growth. Join our dynamic team, where your skills are not just recognized but celebrated, and your journey towards success becomes our shared narrative.Job Overview: As a Call Center Executive, you play a pivotal role in delivering unparalleled service. From the comfort of your home, engage in telemarketing, manage diverse inbound and outbound calls, and provide stellar customer support. Votiko provides an inclusive environment where your career aspirations find boundless opportunities to flourish.Job Responsibilities:1. Conduct telemarketing activities - lead generation, appointment setting, surveys, and verification.2. Manage inbound and outbound calls for B2B and B2C clients.3. Provide exceptional customer support through calls, emails, and live chat.4. Independently strive to surpass performance targets.Requirements:1. Minimum 3 years of experience in an international call center environment.2. Proficiency in English with exceptional communication skills.3. Age limit below 40 years.4. Proven track record in telemarketing and customer support.5. Essential: Laptop and broadband connection for remote work.Benefits: Competitive salary: 20,000 to 40,000, based on experience. Lucrative incentives tied to performance milestones. Flexibility to work from home.Are You Ready to Propel Your Career as a Call Center Executive in the Best Call Center? Seize the opportunity! Join Votiko Solutions and be a driving force for success in a dynamic work environment.