International BPO Voice Process Job Vacancies in Indore

As an International Voice Process Executive, you will engage with customers from around the world, providing excellent support and service. Your primary responsibility will be to handle incoming calls and assist customers with their inquiries, ensuring a positive experience. **Key Responsibilities:**- **Customer Interaction:** Engage with international customers via phone calls to address their concerns and provide solutions, fostering strong customer relationships.- **Problem Resolution:** Listen to customer issues carefully and provide accurate information or solutions, ensuring satisfaction and promoting customer loyalty.- **Documentation:** Maintain records of customer interactions, updating necessary information in the database for future reference and efficient follow-up.- **Compliance:** Adhere to company policies and procedures, ensuring all communications meet quality and regulatory standards.- **Feedback Collection:** Gather customer feedback and insights on products or services, helping the company improve its offerings and customer experience.**Required Skills and Expectations:**- **Communication Skills:** Must have excellent verbal communication skills in English, with the ability to convey information clearly and confidently.- **Problem-Solving Abilities:** Need to be quick in analyzing customer issues and providing effective solutions in a timely manner.- **Adaptability:** Willingness to learn and adapt to new processes or technologies to enhance service quality.- **Team Player:** Collaborate effectively with colleagues to achieve common goals while maintaining a positive work environment.- **Customer Focus:** A strong commitment to delivering exceptional service and ensuring customer satisfaction in every interaction. Candidates with 0 to 2 years of experience are encouraged to apply.

Job Description:We are hiring Customer Support professionals for an International Voice Process (Career Counseling role). The candidate will interact with U.S.-based clients, understand their needs, guide them with appropriate career solutions, and ensure a smooth support experience.Requirements:Excellent English communication skillsAbility to handle international calls confidentlyComfortable working in night shiftGood listening and problem-solving skillsPrior international calling experience preferredBenefits:Fixed salary + performance incentivesPaid trainingInternational client exposureGrowth opportunities

Responsibilities Make calls to existing or potential customers, Respond to customer queries and concerns, Provide information or solutions to customers, Build and maintain relationships with customers, and Help customers with their queries.

Votiko Solutions Private Limited - Fostering Careers, Connecting Talent Across IndiaType: BPO International Call CenterPosition: Call Center ExecutivesEmpower Your Journey! Work From Home - Unlock Opportunities NationwideAbout Us: Step into the world of Votiko Solutions, a pioneer in the BPO industry and synonymous with the best call center experience. Beyond our commitment to customer engagement, we prioritize individual growth. Join our dynamic team, where your skills are not just valued but celebrated, and your path to success becomes our collective journey.Job Overview: As a Call Center Executive, you wield influence in delivering unparalleled service. From the comfort of your home, engage in telemarketing, manage diverse inbound and outbound calls, and deliver stellar customer support. Votiko provides an inclusive environment where your career aspirations find boundless opportunities to flourish.Job Responsibilities:1. Conduct telemarketing activities - lead generation, appointment setting, surveys, and verification.2. Manage inbound and outbound calls for B2B and B2C clients.3. Provide exceptional customer support through calls, emails, and live chat.4. Independently strive to surpass performance targets.Requirements:1. Minimum 3 years of experience in an international call center environment.2. Proficiency in English with exceptional communication skills.3. Age limit below 40 years.4. Proven track record in telemarketing and customer support.5. Essential: Laptop and broadband connection for remote work.Benefits: Competitive salary: 20,000 to 40,000, based on experience. Lucrative incentives tied to performance milestones. Flexibility to work from home.Are You Ready to Propel Your Career as a Call Center Executive in the Best Call Center? Seize the opportunity! Join Votiko Solutions and be a catalyst for success in a dynamic work environment.email resume on:- hr@votiko.com ,call on 9558493605

JOB DETAILS Answer incoming calls, making outbound calls and respond to customer's queries in a timely manner Strong phone and verbal communication skills along with active listening Identify, obtain, and clarify customer information by answering telephone calls, establishing a dialogue with the customers and verifying information. Follow the call center communication scripts when handling different topics Build sustainable relationships and engage customers by taking the extra mile Keep records of all conversations in our call center database in a comprehensible way. Document all call information according to standard operating procedures Familiarity with CRM systems and practices Meet personal/team qualitative and quantitative targets Customer focus and adaptability to different personality types Ability to multi-task, set priorities and manage time effectively Recognize, document, and alert the management team of trends in customer calls Follow up customer calls where necessary Upsell products and servicesContactASC GROUP8499084053

Perks :- 14 days accommodation will be given with tickets & relocation bonus.Freshers & experience all can apply.Responsibilities and DutiesProvide customer support via phone calls for international customers, in multiple languages.Troubleshoot customer queries and requests.Manage customer expectations and ensure customer satisfaction.Document customer interactions for review and follow-up.Utilize computing and technical expertise to respond to customer inquiries.Regularly review customer feedback and take measures to improve customer service.Inform customers on the steps to follow to exploit services of the company.Job BriefHandle customers problems, enquires, and complaints in a professional and timely manner.Provide support to customers in multiple languages via phone, email, or chat.Recognize and refer potential complaints that require support from supervisors.Ensure that customer queries are addressed in a timely and accurate manner.Regularly update customer database with accurate information.Requirements and SkillsStrong ability to communicate in multiple languages.Excellent problem-solving and customer service skills.Good working knowledge of computers and telephone systems.Patience with customers and ability to handle tough situations.Ability to work in shifts including nights, weekends, and holidays.

Yes ready to apply for the great opportunity

Hello Everyone,We are hiring for Indore location.Designation : Customer Support Associate Process : International Chat process Required : Excellent communication skills in English.Experience : 1 yr of experience is compulsory in BPO sector & in BFSI alsoQualification : Graduation.Working days : 5 days.Shift : Night shift Week off : Rotational Week offSalary : upto 4 LPAFacility : Cab facility for Female.

For International Process.* Need Excellent communication skills in English* 5 days working* fresher's are also welcome * 1+ Experience is Mandate* Graduation Is Mandatory.Benefits : Cab facility + incentivesCall HR Sangeeta : 7693928266

Hello Everyone,We are hiring for Indore location.Designation :Customer Support Associate Process : International voice process Required : Excellent communication skills in English.Experience : Fresher and Experience both can apply Qualification : Undergraduate / Graduation.Working days : 5 days.Shift : Rotational shift Week off : Rotational Week offSalary : 21 ctc upto 30k ctc

What youll doInbound International Chat processPost customer support, associateSix days working and one rotational week off Night Shift and graveyardChat typing speed required minimum 40 words per minute with 80% accuracyImmediate joiners are preferredRequired Candidate profileInternational English communication is mandatorySalary under graduate with minimum six months of experience is Rs.23k CTCFor graduate freshers 21k CTCFor graduate experience up to 28k CTC (min 6 months)

Urgent Hiring Customer Support Executive International & Domestic Job Location Banglore / Hyderabad / Delhi / Mohali / Jaipur Rajasthan / Indore Candidates Can apply From Pan IndiaLanguage : Fluent EnglishJob Location : Bengaluru / Hyderabad and Jaipur Rajasthan / Mohali Punjab / Indore Madhya pradesh / Delhi NCRDesired Candidate Profile* Any 12th pass out/ Undergraduate or Graduate / post graduate* Should have good communication skills* Immediate Joiner* Work from officePerks and Benefitsif candidates are willing to relocate Jaipur Rajasthan / indore / Mohali Company provide 15dyas accommodation and joining bonus 10k. Salary 23k to 34k CTC

Votiko Solutions Private Limited - Pioneering Careers, Unleashing Talent NationwideType: BPO International Call CenterPosition: Call Center ExecutivesTransform Your Journey! Work From Home - Seizing Opportunities Across IndiaAbout Us: Enter the world of Votiko Solutions, an industry leader and the epitome of the best call center experience. Beyond delivering exceptional customer engagement, we are dedicated to fostering individual growth. Join our dynamic team, where your skills are not just valued but celebrated, and your journey towards success becomes our shared narrative.Job Overview: As a Call Center Executive, you play a pivotal role in delivering unparalleled service. From the comfort of your home, engage in telemarketing, manage diverse inbound and outbound calls, and provide stellar customer support. Votiko provides an inclusive environment where your career aspirations find boundless opportunities to flourish.Job Responsibilities:1. Conduct telemarketing activities - lead generation, appointment setting, surveys, and verification.2. Manage inbound and outbound calls for B2B and B2C clients.3. Provide exceptional customer support through calls, emails, and live chat.4. Independently strive to surpass performance targets.Requirements:1. Minimum 3 years of experience in an international call center environment.2. Proficiency in English with exceptional communication skills.3. Age limit below 40 years.4. Proven track record in telemarketing and customer support.5. Essential: Laptop and broadband connection for remote work.Benefits: Competitive salary: 20,000 to 40,000, based on experience. Lucrative incentives tied to performance milestones. Flexibility to work from home.Are You Ready to Define Your Career as a Call Center Executive in the Best Call Center? Seize the opportunity! Join Votiko Solutions and be a driving force for success in a dynamic work environment.Contact Us: Call us at 8511539085