12th Pass Job Vacancies in Gurgaon

We are looking for a dedicated and enthusiastic Customer Care Executive to join our team. This full-time position allows you to work from the comfort of your home, and we welcome freshers who have completed their 12th grade to apply. **Key Responsibilities:**- **Respond to Customer Inquiries:** Handle incoming calls, emails, and chats from customers, providing accurate information and assistance about our products and services.- **Resolve Customer Issues:** Identify problems customers are facing, troubleshoot effectively, and offer solutions to ensure customer satisfaction.- **Maintain Customer Records:** Accurately log customer interactions and update information in the system to keep track of requests and resolutions.- **Follow Up with Customers:** Reach out to customers who have pending issues to ensure they are resolved and the customer is satisfied with the solution provided.- **Provide Product Knowledge:** Keep yourself updated on product details and features to answer questions confidently and promote services effectively.**Required Skills and Expectations:**We expect the ideal candidate to possess strong communication skills, both written and verbal, to interact effectively with customers. A patient and positive attitude is crucial for dealing with customer complaints. Basic computer skills and familiarity with using customer service software would be beneficial. You'll need to demonstrate strong problem-solving abilities and work well independently, showing a willingness to learn and adapt to new challenges in a fast-paced environment.

Spearhead the recruitment process, from sourcing and interviewing candidates to executing engaging onboarding programs

We are looking for a dedicated Tellecaller to join our team in Gurgaon. The ideal candidate will be responsible for reaching out to potential customers, promoting our services, and managing communications effectively.**Key Responsibilities:**- **Make Outbound Calls:** Reach out to potential customers to introduce and explain our services, aiming to generate interest and secure new business opportunities.- **Follow Up on Leads:** Contact potential clients who have shown interest in our services to nurture the relationship and encourage them to take action.- **Maintain Accurate Records:** Keep detailed notes of each call, including customer feedback and follow-up actions, in our CRM system to ensure seamless communication and tracking.- **Respond to Inquiries:** Address customer questions and concerns promptly and professionally to build trust and credibility with our clients.- **Meet Targets:** Work towards achieving individual and team targets for call volume and conversion rates, contributing to the overall success of the sales team.**Required Skills and Expectations:**- Strong Communication Skills: The candidate should speak clearly and confidently, with a friendly tone to engage customers effectively.- Basic Computer Knowledge: Familiarity with using CRM software and Microsoft Office to manage calls and keep records.- Problem-Solving Ability: The candidate should have the skill to handle customer issues with a positive attitude and provide solutions.- Goal-Oriented Mindset: The ability to work towards sales targets and stay motivated in a fast-paced environment.- Prior Experience: Candidates with 1 to 7 years of experience in telecalling or sales will be preferred. Candidates must have completed at least the 12th grade and be ready to work full-time in our office.

We are seeking a dedicated Telecaller to join our team in Gurgaon, India. The ideal candidate will have 1 to 2 years of experience in telecalling and should have completed at least their 12th grade education. This full-time role requires working from the office.As a Telecaller, you will be responsible for contacting potential and existing customers to promote our products and services. You will engage in direct communication over the phone, conveying information clearly, and addressing any inquiries or concerns. Key responsibilities include:1. **Making Calls**: You will systematically call leads or customers, introducing our offerings and explaining their benefits in a friendly and persuasive manner.2. **Managing Customer Queries**: It is essential to listen carefully to customer questions and provide accurate responses, ensuring satisfaction and building rapport.3. **Updating Records**: You will maintain proper records of conversations and customer interactions in the database, ensuring follow-ups on potential leads.4. **Meeting Targets**: Achieving daily or weekly call targets will be essential as part of your role, contributing to the overall sales goals of the company.Required skills and expectations: Candidates should be excellent communicators with strong verbal skills. A friendly and persuasive demeanor is important to engage with customers effectively. Time management skills are essential to handle calls efficiently. Basic computer literacy is also necessary to update records and manage customer interactions. A proactive approach in pursuing leads and following up is expected, along with a willingness to learn and adapt to changes in a fast-paced environment.

Key Responsibilities:Visit customers or client locations as per the assigned schedule.Generate leads or promote products and services (if sales-related).Collect documents, perform KYC verification, or complete field inspections.Build and maintain good customer relationships.Update visit reports and customer information Coordinate with the office team for timely task completion.Resolve customer queries and provide on-site support.Required Skills:Good communication and interpersonal skills.Basic smartphone and computer knowledge.Customer handling and problem-solving ability.Willingness to travel extensively.Time management and self-motivation.Qualifications:10+2 or Graduate (varies by company).Freshers and experienced candidates can apply.Two-wheeler and valid driving license may be preferred.Knowledge of the local area is an advantageCONTACT 9212495094

We are looking for a motivated Call Center Executive to join our team in Gurgaon. This role is ideal for candidates with zero to one year of experience, preferably those who have completed their 12th grade. As a Call Center Executive, you will be crucial in providing excellent customer service and support.**Key Responsibilities:**- **Answer Incoming Calls:** You will respond promptly to customer inquiries and provide information based on their needs.- **Resolve Customer Issues:** You will listen to customers, understand their concerns, and find appropriate solutions, ensuring a satisfactory resolution.- **Maintain Records:** You will document customer interactions and feedback accurately in our system to help improve services.- **Assist With Queries:** You will provide detailed answers to customer questions regarding products, services, and policies.- **Follow Up:** You will reach out to customers when necessary to ensure their concerns have been addressed effectively.**Required Skills and Expectations:**- Strong Communication Skills: You should be able to communicate clearly and effectively, both verbally and in writing, with customers and team members.- Customer Service Focus: A passion for helping people and satisfying customer needs is essential for this role.- Basic Computer Skills: Familiarity with using computers and software for recording customer interactions is necessary.- Team Player: You should work well with others, as collaboration is key in a call center environment.- Adaptability: Being flexible and open to learning new processes and systems is important for success in this role.

Job Title: Office BoyExperience: 0-1 Year (Freshers can apply)Job Description:Maintain cleanliness of the office, pantry, and workstations. Serve tea, coffee, and refreshments to staff and visitors. Handle photocopying, scanning, filing, and document delivery. Refill pantry supplies and maintain stock. Requirements:Minimum qualification: 10th Pass. Freshers or candidates with up to 1 year of experience can apply. Honest, punctual, and responsible. Basic communication skills. Ability to perform indoor and outdoor office tasks. If you interested, Share me your details

We are looking for an Office Accountant with strong knowledge of **Tally ERP** and **MS Excel**. The role involves creating invoices, entering daily bills and accounting transactions in Tally, and maintaining accurate financial records. Knowledge of **GST** is an added advantage.

We are looking for a motivated and enthusiastic Sales Associate to join our team in Gurgaon. This full-time position is ideal for individuals with up to 4 years of experience seeking to start or advance their career in sales.As a Sales Associate, you will be responsible for engaging with customers to understand their needs and promote our products. You will play a key role in driving sales and ensuring customer satisfaction in our retail environment.Key Responsibilities:1. **Customer Engagement**: Greet and assist customers, providing them with product information and helping them make informed purchasing decisions.2. **Sales Promotion**: Actively promote and sell products, meeting or exceeding monthly sales targets through effective communication and persuasion skills.3. **Inventory Management**: Assist in maintaining an organized and stocked sales floor, ensuring products are readily available for customers.4. **Feedback Collection**: Gather customer feedback and insights to help improve product offerings and enhance the shopping experience.Required Skills and Expectations:Candidates should have a positive attitude and excellent communication skills. Basic knowledge of sales and customer service is preferred, but we are willing to train motivated individuals. You must be a team player, able to work in a fast-paced environment while managing time efficiently. Strong problem-solving skills and a willingness to learn are essential for this role. Candidates should possess at least a 12th-grade education.

We are looking for a dedicated Field Sales Executive to join our team in Gurgaon. This role is ideal for individuals who thrive in a dynamic environment and possess a strong drive to achieve sales targets.**Key Responsibilities:**- **Customer Interaction:** Engage with potential and existing customers in the assigned territory to understand their needs, explain product features, and persuade them to make purchases.- **Sales Target Achievement:** Work towards meeting or exceeding sales targets set by the management, ensuring consistent performance to contribute to overall company growth.- **Market Research:** Conduct regular research on market trends and competitor activities to identify potential sales opportunities and improve sales strategies.- **Reporting:** Maintain accurate records of sales activities and customer interactions in a CRM system, providing management with timely updates on progress and challenges.- **Product Knowledge:** Stay informed about the companys product offerings and their technical specifications to effectively respond to customer inquiries and position products appropriately.**Required Skills and Expectations:**Candidates should have 1 to 6 years of experience in a sales role, preferably in field sales. A minimum educational qualification of 12th grade is required. Strong communication and interpersonal skills are essential, as you will be interacting with customers daily. Candidates must be self-motivated, goal-oriented, and capable of working independently in a field environment. A valid drivers license and willingness to travel within the assigned territory are also expected. Proficiency in basic computer skills is an advantage to manage records and reports effectively.

We are seeking a dedicated and organized Personal Secretary to support daily operations in our Gurgaon office. This role is ideal for individuals eager to learn and grow in a professional environment.**Key Responsibilities:**- **Manage Appointments:** Schedule and coordinate meetings for the executive, ensuring efficient use of time.- **Maintain Records:** Keep organized files, documents, and reports, making sure information is easily accessible.- **Assist with Communication:** Handle incoming calls and emails, responding to queries and directing messages as needed.- **Prepare Correspondence:** Draft and format letters, memos, and reports to maintain professional communication.- **Support Daily Tasks:** Help with everyday office tasks, contributing to smooth operational flow.**Required Skills and Expectations:**- **Excellent Communication Skills:** Ability to communicate clearly and effectively, both verbally and in writing.- **Organizational Skills:** Strong ability to prioritize tasks, manage time effectively, and keep the office organized.- **Attention to Detail:** Must be detail-oriented to ensure accuracy in documentation and scheduling.- **Proficient in Basic Computer Skills:** Familiarity with office software like Microsoft Office and email platforms is essential.- **Team Player:** Ability to work collaboratively with other team members while also being self-motivated.- **Problem-solving Skills:** Capability to handle unexpected situations with a calm and solution-focused approach.This full-time position requires a female candidate with a minimum of 12th-grade education and up to 2 years of experience, preferably in an administrative role.

We are looking for a dedicated Collection Executive to join our team in Gurgaon. The ideal candidate will have 1 to 2 years of experience in collections and a minimum educational qualification of 12th pass. **Key Responsibilities:**- **Conduct Outreach for Collections:** Contact clients via phone and email to remind them of outstanding payments and resolve any disputes related to billing.- **Maintain Accurate Records:** Keep detailed notes of all communication with clients and update payment statuses in the company database to ensure information is current.- **Follow Up on Payment Promises:** Monitor promised payment dates and follow up with clients to ensure they meet their commitments.- **Negotiate Payment Plans:** Work with clients who are having difficulty making payments to create realistic payment plans that benefit both parties.- **Report on Collection Activities:** Prepare and submit weekly and monthly reports on collection efforts and payment statuses to management.To succeed in this role, candidates should possess strong communication skills, both verbal and written, to effectively interact with clients. Attention to detail is important for maintaining accurate records and understanding complex billing issues. A good understanding of collection procedures and practices is necessary, along with the ability to negotiate and work under pressure. Candidates should be goal-oriented, self-motivated, and able to work independently in an office environment.

Do you enjoy helping people and solving problems? Join our growing team as a Customer Support Executive and become the voice of our company. We're looking for energetic individuals who can build trust with customers, provide quick resolutions, and create memorable customer experiences.**What You'll Do*** Assist customers through phone, chat, and email.* Understand customer needs and provide the best possible solutions.* Ensure every interaction is professional, empathetic, and efficient.* Work closely with different teams to resolve customer issues.* Continuously learn and improve your product knowledge.**Why Join Us?*** Career growth opportunities.* Performance-based incentives.* Comprehensive training.* Friendly and collaborative work environment.

Job TitleInsurance Sales Executive / Insurance AdvisorJob SummaryWe are looking for a motivated and customer-focused Insurance Sales Executive to promote and sell insurance products to individuals and businesses. The ideal candidate should be skilled in building relationships, identifying customer needs, and achieving sales targets while providing.

We are looking for a reliable Data Entry Operator to join our team in Gurgaon. The ideal candidate should have at least 2 years of experience in data entry and should have completed their 12th grade education. This is a full-time position that requires working from the office and is open to male candidates only. **Key Responsibilities:**- **Data Entry:** Enter and update information into our database accurately and efficiently, ensuring that all data is correct and organized.- **Data Verification:** Review and verify data for accuracy and completeness, identifying any errors or discrepancies that need to be corrected.- **Maintaining Records:** Keep accurate and organized records of all data entries, making it easy to retrieve information when needed.- **Reporting:** Generate periodic reports based on the data entered to assist in decision-making and support team activities.- **Collaboration:** Work closely with team members and supervisors to ensure data-related tasks are completed on time and meet quality standards.**Required Skills and Expectations:**The candidate should have strong attention to detail to minimize errors in data entry. Proficiency in typing with speed and accuracy is essential. Basic knowledge of data management software and Microsoft Office tools, especially Excel, is required. The candidate should be dependable, able to perform tasks independently, and manage time efficiently. Good communication skills and a willingness to learn are also important to succeed in this role.

We are looking for an Email Support Executive to join our team in Gurgaon. In this role, you will be responsible for managing customer inquiries and providing timely solutions through email communication. **Key Responsibilities:**- **Respond to Customer Emails**: You will handle customer queries and complaints via email, ensuring that every message is addressed promptly and professionally.- **Provide Solutions**: Understand customer issues clearly and provide accurate solutions. Aim to resolve problems efficiently to enhance customer satisfaction.- **Maintain Records**: Keep detailed records of customer interactions and transactions. This helps in tracking issues and maintaining continuity in support.- **Collaborate with Teams**: Work with other departments to ensure that customer issues are resolved effectively, sharing insights and feedback to improve services.- **Follow Up with Customers**: After resolving issues, you will follow up with customers to confirm their satisfaction and gather feedback on their experience.**Required Skills and Expectations:**- **Communication Skills**: You should possess excellent written communication skills to interact with customers clearly and effectively.- **Problem-Solving Ability**: A good analytical mindset is essential to identify issues and provide suitable solutions quickly.- **Attention to Detail**: Being detail-oriented is crucial to ensure that all customer inquiries are addressed accurately.- **Basic Computer Skills**: Familiarity with email systems and basic computer operations will aid in handling customer requests efficiently.- **Positive Attitude**: A friendly and approachable demeanor is important for building rapport with customers. This is a full-time position that requires commitment and a willingness to learn. If you are eager to start your career in customer support, we encourage you to apply.

# Customer Support Executive - Job Description**Role Summary:**Dedicated Customer Support Executive with experience in delivering exceptional customer service across voice, email, and chat channels. Skilled in resolving customer inquiries, handling complaints, ensuring customer satisfaction, and meeting service-level targets while maintaining high quality standards.### Key Responsibilities:* Handle customer inquiries and complaints through voice, email, and chat support.* Provide accurate information about products, services, and company policies.* Resolve customer issues efficiently while ensuring a positive customer experience.* Escalate complex or unresolved cases to the appropriate departments.* Maintain detailed records of customer interactions in CRM systems.* Meet KPIs such as Customer Satisfaction (CSAT), First Contact Resolution (FCR), Average Handling Time (AHT), and SLA adherence.* Follow company policies, quality guidelines, and compliance standards.* Collaborate with cross-functional teams to improve customer experience and operational efficiency.* Identify recurring customer issues and recommend process improvements.* Build strong customer relationships through empathy, active listening, and effective communication.### Key Skills:* Excellent verbal and written communication.* Strong problem-solving and conflict-resolution skills.* Customer-focused mindset with empathy and patience.* Ability to work in a fast-paced, target-driven environment.* Proficiency in CRM tools, Microsoft Office, and ticketing systems.* Time management, multitasking, and attention to detail.

Requisition InformationJob DescriptionWho Can Apply12th pass or graduate with strong ambition to growFreshers or candidates with experience in Pharma / FMCG / Healthcare salesPassion for field sales, networking, and relationship buildingJob InformationField Sales Executive - GurugramRoles & ResponsibilitiesRepresent Diabexy in the assigned territoryBuild and maintain relationships with chemists and distributorsDrive product awareness and increase salesExecute on-ground activations and market development initiativesIf you interested, Share me your CV at.hrcps9@gmail.com8370014003

Job OverviewWe are looking for enthusiastic and responsible Male and Female Gold Loan Executives to join our team. The ideal candidate should have experience in telecalling, lead generation, and gold loan operations, with the ability to accurately assess gold jewellery and assist customers throughout the loan process.EligibilityGender: Male & FemaleQualification: 12th Pass or aboveExperience: 6 months to 2+ years (Freshers with relevant knowledge may also apply)Key ResponsibilitiesAssess gold jewellery for purity (karat), weight, and quality.Perform gold testing using methods such as the touchstone test, acid test, or karat meter.Calculate the value of gold based on current market rates.Verify pledged ornaments for gold loan processing.Maintain accurate records of evaluated jewellery.Ensure the safe handling and secure storage of customer jewellery.Identify fake or adulterated gold items.Assist customers with queries related to gold valuation and loan procedures.Follow company policies, operational guidelines, and security procedures.Handle telecalling activities and generate leads for gold loan services.Required SkillsGood communication and customer handling skills.Experience in telecalling and lead generation.Knowledge of gold appraisal and valuation.Basic computer knowledge.Attention to detail and honesty in handling customer assets.Ability to work in a target-oriented environment.Preferred Experience6 months to 2+ years of experience in Gold Loan, NBFC, Banking, or Financial Services.Contact-9212495094