237

Night Shift Job Vacancies in Mumbai

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  • 3 - 9 yrs
  • 6.0 Lac/Yr
  • Mumbai
Inside Sales Executive Outbound Calling Inbound Voice Process Outbound Voice Process
Key Responsibilities High-quality outbound calling to US senior leaders (80-100 calls/day) Understand customer needs, pitch solutions & handle objections professionally Convert qualified leads into revenue and achieve monthly KPIs/targets End-to-end inside sales cycle: prospecting pitching proposals closures Maintain accurate CRM pipeline (Salesforce/Zoho/HubSpot preferred) Share solution decks, RFP/RFI responses & follow-ups to drive closures Weekly reporting & forecasting in collaboration with management
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  • 1 - 7 yrs
  • 4.0 Lac/Yr
  • Beyond Thane Mumbai
International Process International BPO International Sales International Marketing International Banking
Urgent Hiring - Male Candidates Only Location: Thane, MumbaiWe are hiring for the following International Process roles:1 VIP Plus - Service & Renewals Experience: 6 months to 1 year in International Customer Service (Recent experience is mandatory) Salary: 35,000 - 40,000 In-hand 100 Night Shift Allowance (Per Day) Shift: 11:00 PM - 8:00 AM 5 Days Working 2 Rotational Offs Qualification: 12th Pass or Above Excellent English Communication Skills Required Age: 21-37 Years2 VIP International Sales - Membership Sales Experience: 6 months to 1 year in International Sales (Recent experience is mandatory) Salary: 30,000 - 35,000 In-hand 100 Night Shift Allowance (Per Day) Unlimited Incentives Shift: 11:00 PM - 8:00 AM 5 Days Working 2 Rotational Offs Qualification: 12th Pass or Above Excellent English Communication Skills Required Age: 21-37 Years Interested candidates can share their updated CV at rashmiconsultancy98@gmail.com Immediate joiners will be given preference. Only candidates with relevant recent international process experience should apply.#Hiring, #MumbaiJobs, #ThaneJobs, #InternationalBPO, #CustomerService, #InternationalSales, #MembershipSales, #NightShiftJobs, #ImmediateHiring, #WalkInJobs, #VoiceProcess, #BPOJobs, #CareerOpportunity, #JobOpening, #MaleCandidates, #EnglishCommunication, #Recruitment, #RashmiConsultancy, #HiringNow, #JobsInMumbai
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  • 0 - 6 yrs
  • 8.0 Lac/Yr
  • Malad East Mumbai
Customer Relationship Internal Communication Customer Support Voice Process English Language Inbound Voice Process Good Communication
Customer Interaction: Handle inbound/outbound calls, emails, or chat messages from customers in a professional manner.Problem Solving: Listen to customer issues, diagnose problems, and provide accurate, timely solutions.Record Keeping: Update customer interaction details and records accurately in the company database/CRM system.Target Achievement: Meet daily and monthly performance targets, including average handling time and customer satisfaction scores. Adherence: Follow company policies, scripts, and quality guidelines while maintaining data privacy.Requirements & Qualifications Education: High School Diploma / 10+2 / Graduate in any stream.Experience: Freshers are welcome. 0 to 1 year of experience in a BPO or customer service role is a plus.Skills:Good spoken and written communication skills.Active listening and patience when dealing with customers.Basic computer literacy and typing skills.Flexibility: Willingness to work in rotational shifts or specified shift timings.
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Freshers For Telesales Representative - Mumbai

Pristine E Tele Services Private Limited

  • 0 - 1 yrs
  • Mumbai
Good Communication Outbound Calls Tele Marketing Sales
An International BPO based in Malad West operating since last 20 years with current employee strength of 300+ employees. We are expanding our operations and need Candidates for our various U.S. Outbound/Inbound/Sales Processes.Candidates should have good command over spoken and written English/ A go getter Attitude & Target oriented.Interview :Mon - Fri 6:30 pm to 11:00 pm (Walk in only)Age Limit: max 42 yrs. ( If there is someone above 42 and has BPO experience you can share the resume and if the candidates fits the profile we can schedule an interview) 2 Rounds of Interviews Hr & Operations Qualification No Bar Transportation Boundaries: Western Suburbs - Churchgate to VirarHarbor Line - Kurla/Dadar only - we can also recruit candidates up to Mulund.Package: Rs.20000 to Rs.30000 Gross - ( Can go high based on BPO experience and interview)+ Incentives +Home Drop +24 Paid Leaves Annually +PF, ESICFixed Shift Timings: Night shift 6:30 pm to 4:00 am (Saturday & Sunday fixed off, (1st Saturday working, for selected Process)Documents Required:Educational + Identity Proof ( PAN, Aadhar Compulsory) + Residential Proof + Appointment Letter + Salary Proof (Payslip) + Experience Letters, 2 PP size photographs.Kindly let us know the names of the candidates before they come for the interview on the whatsapp group.For any further details feel free to reach us on below numbers: Roshel - 8425893904Khushi - 9137544858
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  • 0 - 5 yrs
  • 3.5 Lac/Yr
  • Mumbai
ASP.NET C Sharp Jquery Mysql Wordpress CSS3 CssCSS3 Bootstrap SQL Javascript Java Core PHP Front End Design React Js C++ Html5 Python PHP Html
Web Developer - Hiring NowWe're looking for a Web Developer to join our team and work on real-world websites and web applications.Requirements:HTML, CSS & JavaScriptReact.js / Next.jsREST APIsGit & GitHubBasic database knowledgeGood problem-solving skillsExperience: Fresher - 2 yearsJob Type: Full-time / Part-timeLocation: [Remote/On-site] Apply Now Shortlisted candidates will be contacted for the next stage.
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Fresher hiring for Picker & Packer

PSN Supply Chain Solutions Private Limited

  • 0 - 1 yrs
  • 3.3 Lac/Yr
  • Mumbai
Warehouse Loader Picking Packing Audit Scaning Shorting
AMAZON WAREHOUSE JOB MUMBAIFREE JOB ALL OVER MUMBAI JOB FULL TIME / PART TIME 5 DAYS WORKING 2 WEEK OFF 10 HOURS SHIFT PICKER , PACKER , SCANER , SHOTER , LOADER ETC .SALARY 16500 TO 19000 + PF + ESIC + MEDICLAME
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  • 1 - 5 yrs
  • Bandra East Mumbai
Good Communication & Interpersonal Skills Customer Handling Salesnegotiation MS OfficeExcel Target-oriented Approach Coordination Skills and Willingness to Learn.
URGENT HIRING - MULTIPLE OPENINGS BVC LOGISTICSLocation: Bandra - BKC, MumbaiIts a leading secure logistics company specializing in the transportation and supply-chain management of diamonds, jewellery, luxury goods, and other high-value products.We are currently hiring for multiple positions: Customer Service Executive Sales Executive Field Sales Executive HR Intern Finance InternInterested candidates looking for an opportunity with BVC Logistics are requested to send their updated resume.WhatsApp your Updated Resume: 7400213167Please mention the position you are interested in while sending your CV.Immediate hiring Limited openings Mumbai - BKC#UrgentHiring #BVCLogistics #MumbaiJobs #BKCJobs #CustomerServiceJobs #SalesJobs #FieldSalesJobs #HRInternship #FinanceInternship #LogisticsJobs #Hiring #JobOpening
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  • Fresher
  • 4.3 Lac/Yr
  • Wagholi Mumbai
Data Entry Speed Data Entry Forms Data Entry Software Data Entry Accuracy Data Entry Audit Copy-Paste Data Accuracy Data Verification Numeric Keypad Google Sheets Keyboard Shortcuts Data Input Data Quality Control Spreadsheet Management Typing Speed Data Entry Validation Data Formatting Microsoft Excel Data Collection Offline Data Entry Data Entry Operator Data Entry Executive SAP Data Entry Operator
We are looking for a Data Entry Specialist to join our team. This is a part-time position that allows you to work from the comfort of your home. As a Data Entry Specialist, you will play an important role in ensuring that our data is accurate and organized.Key Responsibilities:- Data Input: Enter data into the system accurately and efficiently, ensuring all information is up-to-date and error-free.- Data Validation: Review and verify the data entered to ensure its accuracy and completeness, helping to maintain high-quality records.- Database Management: Assist in maintaining and updating our databases, ensuring that all entries are current and easily accessible for future reference.- Report Generation: Create basic reports from the data entered, helping the team track progress and identify trends or issues.- Collaboration: Work closely with team members to understand their data needs and promptly respond to any requests for information or assistance.Required Skills and Expectations:- A minimum educational requirement of 12th pass is necessary, ensuring a basic understanding of data handling.- Freshers are welcome; however, attention to detail and a willingness to learn are essential.- Basic computer skills, including familiarity with word processing and spreadsheet software.- Good organizational skills to manage multiple tasks and deadlines effectively.- Strong communication skills to collaborate with team members and clarify any data-related queries. This role is ideal for motivated individuals looking to gain experience in data management.
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Opening For International Sales Executive

iPlanet Bpo Business Solutions Pvt Ltd

  • 1 - 7 yrs
  • 4.3 Lac/Yr
  • Malad West Mumbai
International Sales Sales International Business Development Lead Generation
Job Description: International BPO ExecutiveCompany: iPlanet BPO Business Solutions Pvt. Ltd.Location: 605, Quantum Towers, Opp. Swami Vivekananda Road, Malad, Nadiyawala Colony 2, Malad West, Mumbai, MaharashtraShift Timing: 8:00 PM to 5:10 AM (Night Shift)Working Days: Monday to Friday (Saturday & Sunday Fixed Off)About Us:iPlanet BPO Business Solutions Pvt. Ltd. is a dynamic and fast-growing call center specializing in multiple lead generation campaigns for the USA market. We provide a high-energy work environment, excellent growth opportunities, and a lucrative incentive structure to reward top performers.Key Responsibilities:Conduct outbound calls to prospective clients in the USA for various lead generation campaigns.Effectively communicate and promote company products/services to potential customers.Achieve and exceed sales targets while maintaining high-quality customer interactions.Build and maintain positive relationships with clients to drive business success.Adhere to company policies and compliance guidelines while handling customer data.Maintain accurate records of customer interactions and follow up as required.Requirements:Excellent verbal communication skills in English.Prior experience in international BPO (preferred but not mandatory).Strong persuasion and negotiation abilities.Ability to work in a fast-paced, target-driven environment.Willingness to work night shifts.
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  • 1 - 3 yrs
  • 3.3 Lac/Yr
  • Mumbai
Customer Relationship Customer Care Outbound Calling Customer Support
As a Customer Care Executive based in Mumbai, you will play a critical role in ensuring our customers receive outstanding service and support. Your primary aim will be to create positive experiences and resolve issues efficiently.Key Responsibilities:- Respond to Customer Inquiries: Address customer questions and issues promptly via phone, email, or chat, ensuring clear and helpful communication.- Provide Product Information: Educate customers about our products and services, helping them make informed decisions and enhancing their overall experience.- Handle Complaints: Manage and resolve customer complaints effectively, demonstrating empathy and finding appropriate solutions to exceed customer expectations.- Maintain Records: Document all customer interactions accurately in our systems to track issues and maintain historical records.- Follow Up on Issues: Ensure timely follow-up on unresolved issues, keeping customers informed throughout the process to promote trust and reliability.Required Skills and Expectations:Candidates should have a bachelors degree in fields such as B.A, B.C.A, B.B.A, B.Com, BDS, or B.Sc. You should possess strong communication and interpersonal skills, with the ability to establish rapport with customers. Problem-solving skills are essential to handle various inquiries effectively. You must be detail-oriented and organized, managing multiple tasks simultaneously while ensuring accuracy. A positive attitude and a commitment to delivering excellent customer service are crucial for success in this role. Familiarity with customer service software is a plus, and having 1 to 3 years of relevant experience is preferred.
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Interview For DTP Operator || B.A - Freshers

KnowledgeWorks Global Ltd. (KGL)

  • Fresher
  • Mumbai
Excellent Communication MS Office
Job Description: Review clients documents, reformat, modify based on specific instructions. Ensure accuracy, completeness, and consistency and last deliver the final output in the format as required. Person should be experienced in handling STM journals with good knowledge in proof/Rev/Issue/Printer/Cover and color process Checking manuscripts pages against specifications and ensuring paging guidelines and instructions are followed correctly and consistently Understanding style specifications from given sample book, PDF files or visual guide Ensuring PDF compare process is performed at every stage of production and all corrections are properly carried out and no errors are introduced Ensuing PDF files are certified properly and there are no compilation or log error Coordinating with other team to ensure timely completion of allotted jobs
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Online For Store Clerk Jobs (Freshers)

Z2plus Placement & Security Agency Pvt. Ltd.

  • 0 - 6 yrs
  • 2.0 Lac/Yr
  • Mumbai
Stores Maintenance Stock Taking Dispatch Scheduling Material Management Stock Maintenance
Key ResponsibilitiesPick, pack, and sort customer orders accurately.Receive, unload, and organize incoming inventory.Monitor stock levels and assist with inventory management.Restock shelves and storage racks to maintain product availability.Ensure products are stored safely and according to warehouse standards.Maintain warehouse cleanliness, safety, and organization.Coordinate with warehouse staff to ensure timely order processing and dispatch.Follow company SOPs and safety guidelines at all times.Eligibility CriteriaMinimum 10th Pass.Freshers are welcome to apply.Basic communication skills.Physically fit to handle warehouse activities.Responsible, punctual, and willing to work in shifts.
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  • 0 - 6 yrs
  • 15.0 Lac/Yr
  • Mumbai
Body Massagist Massage Therapist Spa Executive Spa Therapist Massage
We are seeking a dedicated Massage Therapist to join our team in Mumbai. In this part-time position, you will provide therapeutic massage services to clients in a comfortable and professional manner from your home.Key Responsibilities:- Perform Massages: Deliver various types of massage therapies, ensuring each session is tailored to meet the individual needs of clients for relaxation or pain relief.- Assess Client Needs: Communicate with clients to understand their health concerns and preferences, allowing you to modify techniques accordingly.- Maintain Cleanliness: Keep your massage area clean and organized, ensuring all equipment is sanitized and ready for client use.- Document Sessions: Maintain accurate records of client sessions, including the types of massage performed and client feedback for future reference.- Stay Updated: Keep abreast of new massage techniques and trends in the wellness industry to enhance service quality and personal skill.Required Skills and Expectations:- A valid certification in massage therapy is preferred but not necessary for entry-level applicants; experience ranging from zero to six years is acceptable.- Strong communication skills to effectively interact with clients and understand their needs.- An empathetic attitude and a strong commitment to client care and comfort.- Ability to manage time effectively and maintain a professional demeanor while working from home.- Knowledge about various massage techniques will be advantageous, along with a passion for wellness and helping others.
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  • 0 - 6 yrs
  • 9.0 Lac/Yr
  • Mumbai
International Voice International Voice Process BPO Sales Good Communication Skills International BPO Customer Care Call Center Outbound Calling
Hello ConnectionsThis is HR Rekha+91 93072 78559And below are the MNC's I m hiring All are Banking Processes /technical/non voice/Email chat Job location:MumbaiMax Age - 55 , DOJ : immediately joinning Excellent communication skills in English HSC /Grad with minimum 6 months of International experience all can apply *If in case you are not interested please spread my number to one who is in need of jobThanks and Regards*HR Rekha+91 93072 78559
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  • 2 yrs
  • 3.0 Lac/Yr
  • Mumbai
Chinese Cook Chinese Food Chinese Cooking Food
We are seeking a skilled Chinese Cook with at least 2 years of experience to join our kitchen team in Mumbai. The ideal candidate should have a solid understanding of Chinese culinary techniques and a passion for creating authentic dishes.Key Responsibilities:- Preparation of Ingredients: You will be responsible for prepping all necessary ingredients, including chopping vegetables, marinating meat, and measuring spices to ensure dishes are delicious and well-balanced.- Cooking Dishes: You will prepare a variety of popular Chinese dishes, such as stir-fries, noodles, and soups, following authentic recipes while also being open to creating new specials per customer preferences.- Maintaining Cleanliness: It is essential to keep your work area clean and organized. You will maintain high standards of hygiene in the kitchen, ensuring all food safety guidelines are followed.- Menu Development: Collaborating with the head chef, you will help develop and refine the menu, contributing ideas for seasonal dishes and specials to attract customers.- Quality Control: You will be responsible for tasting the food before serving to ensure it meets our quality standards. Attention to detail is crucial.Required Skills and Expectations:The suitable candidate should have a deep knowledge of Chinese cooking techniques and ingredients. A strong understanding of flavors, textures, and presentation is essential. Good communication skills and the ability to work under pressure in a fast-paced environment are necessary. Being a team player and demonstrating a commitment to delivering exceptional food will be vital for success in this role.
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  • 0 - 6 yrs
  • 7.5 Lac/Yr
  • Mumbai
BPO Outbound Calling Customer Care International BPO BPO Voice International Voice
We are looking for an enthusiastic International BPO Executive to join our team in Mumbai. This role is ideal for individuals with a passion for customer service and communication. Key Responsibilities:- Customer Support: Provide excellent support to international clients through phone, email, or chat, ensuring satisfaction and timely resolution of queries.- Issue Resolution: Identify customer issues and provide suitable solutions or escalate them to the appropriate department when necessary, ensuring a smooth customer experience.- Database Management: Maintain accurate records of customer interactions and transactions in our system, which helps in tracking issues and improving service quality.- Product Knowledge: Stay updated on our products and services to provide accurate information and responses to customer inquiries.- Feedback Collection: Gather and report customer feedback to help improve our products or services, contributing to overall business growth.- Team Collaboration: Work closely with team members and management to achieve performance targets and share best practices.Required Skills and Expectations:- Strong verbal and written communication skills in English to effectively engage with international clients.- Ability to solve problems quickly and efficiently while remaining calm under pressure.- Basic computer skills and familiarity with customer support software are necessary.- A positive attitude and willingness to learn are essential traits for success in this role.- Candidates from various educational backgrounds are welcome, but a minimum of 12th grade is required. Experience in customer service is a plus but not mandatory.
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  • 0 - 1 yrs
  • 1.3 Lac/Yr
  • Andheri East Mumbai
Any Fresher Candidate Can Apply Will Have to Make Rooms Ready Housekeeping Cleaner Housekeeping Sanitation Office Cleaning Communication Skills Hospitality Attention To Detail
We are seeking motivated Housekeeping Staff to join our team in Koperkhairane, Navi Mumbai. This entry-level position is perfect for individuals looking to start a fulfilling career in hospitality.Key Responsibilities:- Cleaning: Maintain cleanliness in assigned areas by dusting, mopping, and vacuuming. This helps create a welcoming environment for guests and staff.- Organizing: Ensure all items are in their proper places, including linens and supplies. A well-organized space promotes efficiency and comfort.- Reporting: Notify supervisors of any maintenance or safety issues. This helps maintain a safe and functional environment for everyone.- Assisting: Provide support for laundry and inventory management. This ensures that all housekeeping supplies are always available.Required Skills and Expectations:Candidates should have at least a passing grade in the 10th standard. No prior experience is necessary, but a positive attitude and willingness to learn are essential. Male candidates are preferred for this role. The job requires the ability to follow instructions carefully, pay attention to detail, and work efficiently in a team. Candidates must be physically fit to handle the demands of cleaning tasks and should be punctual and reliable. This is a full-time position, and selected staff will work directly in an office environment, contributing to the overall cleanliness and organization of the workplace.
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Driver (Freshers) Mumbai

S K Tours and Travels

  • 0 - 2 yrs
  • 2.5 Lac/Yr
  • Mumbai
Driving Licence 4-wheeler Driving
We are looking for a reliable and responsible Driver to join our team in Mumbai. The ideal candidate should have a valid driver's license and a clean driving record. The position is full-time and requires you to work from our office.Key Responsibilities:- Transporting Goods and Personnel: Safely drive vehicles to transport items and people as required, ensuring timely arrivals at destinations.- Vehicle Maintenance: Regularly check and maintain the vehicle to ensure it is in safe working condition, reporting any issues promptly.- Route Planning: Plan efficient routes to avoid delays and ensure the quickest travel times, taking local traffic conditions into account.- Documentation Handling: Manage and maintain necessary paperwork, including delivery slips and vehicle logs, ensuring accuracy and compliance with all regulations.- Customer Service: Interact politely and professionally with customers and colleagues during transport, representing the company positively.Required Skills and Expectations:- Candidates should have completed at least the 10th grade and possess a valid driver's license.- A clean driving record is essential, showcasing safety and responsibility on the road.- Good knowledge of Mumbais roads and traffic rules is important for efficient driving.- Strong communication skills are necessary to interact effectively with team members and clients.- The ability to follow directions and a good sense of time management will help in fulfilling transportation duties effectively. This role is suitable for candidates with 0 to 2 years of experience, who are eager to learn and grow within the driving field.
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  • 0 - 3 yrs
  • 2.8 Lac/Yr
  • Jogeshwari East Mumbai
Packaging Warehouse
We are hiring candidates for Medicine Packing / Packaging Staff in a pharmaceutical company.Job RolePacking medicines and pharmaceutical products properlyChecking labels, expiry dates, and product qualityMaintaining cleanliness and hygiene in the work areaSorting, sealing, and scanning medicine boxesFollowing company safety and packaging guidelinesHelping the warehouse and production team when requiredSalary & Benefits15,000 In-hand SalaryPF + ESIC BenefitsOvertime availableWeekly offFlexible shifts available (Day & Night)Shift TimingDay Shift: 10 AM to 7 PMNight Shift availableJob LocationsJogeshwari (Night Shift)EligibilityFresher & Experienced both can applyBasic reading/writing skills requiredMale/Female both can applyAge: 18+RequirementsAadhaar CardPAN CardBank Account DetailsContactInterested candidates can apply or message for more details.
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Telesales (US/UK Shift)

Tech Turmeric IT Services

  • 1 - 3 yrs
  • 5.0 Lac/Yr
  • Borivali West Mumbai
Business English Microsoft Excel Microsoft Word Customer Management Tele Caller Tele Sales
JOB DESCRIPTIONPurpose of the job:This position will be accountable who proactively engage potentialcustomers over the phone, effectively communicate the value of ourproducts or services, and secure sales. Your goal is to meet or exceed salestargets while providing exceptional customer service.Accountabilities: Maintain a deep understanding of our products or services,staying updated on features, benefits, and pricing. Initiate outbound calls to potential customers, present product orservice offerings persuasively, and convert leads into sales.Responsibilities:Sales Generation Initiate outbound sales calls to potential customers during themorning/evening/ night shift, adhering to established call scriptsand guidelines.Communication Skills Excellent verbal communication skills are essential for effectivecustomer engagement and persuasive sales conversations.Ethical Conduct Commitment to ethical and legal standards in tele sales practices. Maintain strict confidentiality and handle sensitive information anddata with discretion.Job Title Tele sales AgentDepartment SalesLocation Mumbai (US UK Shift)Reports to Business Development ManagerFollow-Up Conduct follow-up calls with leads or customers to provideadditional information, answer questions, or facilitate the salesprocess.Reporting Provide regular reports on sales activities, conversion rates, andcustomer feedback to sales managers or supervisors.Time Management Efficiently manage call volumes, call durations, and follow-uptasks to maximize sales opportunities.Contacts:Internal Manager & TeamExternal Clients CustomersQualifications:Essentially requiredEducational Qualification Min. Qualification GraduateExperience 1+ years of working experience.Skill Summary: Fluent in English Proficiency in MS Excel & Word Excellent analytical and problem-solving skills. Committed to delivering exceptional customer service, understanding customerrequirements, and maintaining a positive customer experience throughout the salesprocess. Experience working in the diamond or jewelry industry is a plus.
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  • 0 - 6 yrs
  • 4.3 Lac/Yr
  • Bhayander Mumbai
US Shift US Mortgage US Process
Department: Finance/Accounts ReceivableLocation : Bhayander WestKey Responsibilities:* Manage and maintain accurate records of customer accounts, invoices, and payments.* Monitor and track overdue payments, identify discrepancies, and resolve billing issues.* Communicate with customers via phone, email, or mail to request payments and resolve disputes.* Negotiate payment plans and settlements with customers.* Update customer information and account status in the database.* Collaborate with sales and customer service teams to resolve customer complaints.* Meet or exceed monthly collection targets.* Analyze accounts and identify trends to recommend process improvements.* Comply with company policies, industry regulations, and legal requirementContact: HR Rekha 9307278559
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  • 0 - 6 yrs
  • 5.5 Lac/Yr
  • Mumbai
Customer Relationship Customer Service Customer Handling Customer Support Call Center Customer Care International BPO
We are seeking a dynamic, goal-oriented Customer Service Representative to join our growing BPO team. In this role, you will serve as the primary point of contact for our international/domestic clients, resolving inquiries, handling complaints, and providing exceptional service. The ideal candidate possesses excellent communication skills, a patient demeanor, and a strong problem-solving mindset.Key ResponsibilitiesCustomer Support: Answer inbound interactions (calls, emails, or live chats) to assist customers with product inquiries, billing questions, and troubleshooting.Issue Resolution: Actively listen to customer grievances, identify the root cause of the issue, and provide accurate solutions efficiently.Data Logging: Maintain precise and detailed logs of all customer interactions, feedback, and actions taken in the CRM database.Escalation Management: Route complex, unresolved issues to the appropriate internal teams or senior management while maintaining ownership of the customer's experience.Performance Metrics: Meet or exceed daily performance targets, including Average Handling Time (AHT), First Call Resolution (FCR), and Quality Assurance (QA) scores.Requirements & QualificationsEducation: High School Diploma or equivalent required; Bachelors degree is a plus.Experience: 0 to 2 years of experience in a BPO, customer service, or call center environment (Freshers are welcome to apply).Communication: Exceptional verbal and written communication skills in [Specify Language, e.g., English/Spanish].Technical Skills: Proficiency with basic computer applications, MS Office, and familiarity with CRM software (e.g., Salesforce, Zendesk) is an advantage.Shift Flexibility: Willingness to work in a 24/7 environment, including night shifts, weekends, and holidays.Core Competencies: Strong active listening skills, high emotional intelligence, ability to multitask, and a typing speed of at least [e.g., 30 WPM].
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  • 0 - 2 yrs
  • 7.0 Lac/Yr
  • Mumbai
ASP.NET C Sharp Jquery Mysql Wordpress CSS3 CssCSS3 Bootstrap SQL Javascript Java Core PHP Front End Design React Js C++ Html5 Python PHP Html
We are hiring Web Developers (Fresher & Junior level) for multiple opportunities across IT companies.
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