Ground Staff Executive Fresher Jobs in West Bengal

We are looking for a dedicated Ground Staff Executive to join our team in Kolkata. This entry-level position is ideal for candidates who have recently completed their education and are eager to start their career in the aviation industry.As a Ground Staff Executive, you will play a crucial role in ensuring smooth airport operations and providing excellent customer service to passengers. Key Responsibilities:1. **Passenger Assistance**: Help passengers with check-in procedures, baggage handling, and boarding processes to ensure a seamless travel experience.2. **Problem Resolution**: Address passenger inquiries and resolve issues efficiently, maintaining a positive atmosphere at the airport.3. **Coordination**: Work alongside other airport staff and departments to facilitate smooth operations and timely flights.4. **Safety Compliance**: Adhere to safety and security regulations at all times to ensure the well-being of passengers and staff.Required Skills and Expectations:Candidates need to possess strong communication and interpersonal skills to effectively engage with passengers and team members. A proactive attitude and ability to work under pressure are essential in this fast-paced environment. Attention to detail is important to accurately manage passenger information and ensure compliance with operational procedures. Candidates should be adaptable and willing to learn, ready to develop skills and grow within the aviation sector. A basic understanding of airport operations will be an advantage, although training will be provided.

A Ground Staff Executive ensures passenger safety, comfort, and smooth airport operations by managing check-ins, boarding, baggage, and special assistance, while adhering to regulatory safety protocols. Key tasks include verifying documents, issuing boarding passes, handling luggage, boarding passengers, and assisting passengers with limited mobility.Key ResponsibilitiesPassenger Handling: Greeting passengers, verifying travel documents (passports, tickets), issuing boarding passes, and managing boarding gates.Check-in & Service: Manning check-in counters, weighing luggage, tagging bags, and assisting with seat selections.Special Assistance: Assisting passengers with disabilities (wheelchairs), elderly passengers, and unaccompanied minors.Boarding Operations: Guiding passengers to boarding gates, managing queues, and announcing flight details.Safety & Security: Complying with airport security protocols, conducting cabin checks, and assisting with flight emergencies.Flight Operations: Coordinating with ramp staff for baggage loading and helping resolve issues related to flight delays or lost luggageQualifications & RequirementsEducation: Typically requires a high school diploma or a degree/diploma in Aviation, Hospitality, or Customer Service.Skills: Exceptional communication and interpersonal skills, proficiency in computer systems, ability to multitask, and strong problem-solving skills.Attributes: Well-groomed, professional appearance, and a friendly, helpful demeanor.Flexibility: Willingness to work in shifts, including early mornings, late nights, weekends, and holidays.Typical RolesPassenger Service Agent: Handling check-in and boarding.Baggage Service Agent: Managing luggage handling.Ramp Service Agent: Assisting with aircraft loading and ground-side activitiesHR RIYA - 9875678239

Passenger HandlingCheck-in passengers and issue boarding passesVerify travel documents (tickets, ID, visas)Assist with boarding and deboardingBaggage HandlingAccept, tag, and manage luggageHandle lost, delayed, or damaged baggage issuesCustomer ServiceAnswer passenger queriesProvide assistance to elderly or special-needs travelersResolve complaints politely and efficientlyFlight Operations SupportCoordinate with pilots, cabin crew, and other airport staffEnsure timely boarding and departuresMake announcements regarding flightsSecurity & SafetyFollow airport security proceduresReport suspicious activitiesEnsure compliance with aviation rules Skills RequiredGood communication and interpersonal skillsBasic computer knowledgeProblem-solving abilityCalm and patient attitude under pressureTeamwork and coordination EligibilityMinimum qualification: 10+2 (some roles may require a graduate degree)Fluency in English (and often local language)Basic grooming and professional appearanceAge limit (varies by airline, usually 18-27 years)

As an Airport Guest Relationship Executive in Kolkata, you will play a vital role in creating positive experiences for travelers. Your main focus will be on assisting guests with their needs at the airport.**Key Responsibilities:**- **Welcoming Guests:** Greet passengers warmly upon their arrival and ensure they feel valued and cared for.- **Providing Information:** Offer accurate information about flights, airport services, and local attractions to help guests navigate the airport.- **Handling Queries:** Address guest questions and concerns promptly, ensuring a swift resolution to any issues they may face.- **Assisting with Check-ins:** Support passengers during the check-in process, providing guidance and ensuring they have all necessary documents.- **Coordinating Services:** Work closely with various airport services like baggage handling and customs to ensure smooth operations for guests.- **Building Relationships:** Foster positive relationships with travelers to encourage repeat visits and enhance airport reputation.**Required Skills and Expectations:**Ideal candidates should possess excellent communication and interpersonal skills, making them approachable and friendly. A good understanding of customer service principles is essential. You should be able to work in a fast-paced environment, handle stressful situations calmly, and maintain a professional demeanor at all times.Candidates must have a minimum of a 12th-grade education, and while no prior experience is necessary, a willingness to learn and adapt is crucial. Being detail-oriented and capable of multitasking will help you succeed in this role.

Job Summary:The Admin & HR Executive will be responsible for managing end-to-end human resource functions along with administrative operations to ensure smooth functioning of aviation operations. The role requires coordination with multiple departments, compliance with aviation regulations, and handling employee lifecycle processes efficiently. Key Responsibilities: Human Resource Functions:Handle end-to-end recruitment (sourcing, screening, interviews, onboarding)Manage employee documentation & verification (KYC, background checks, airport passes)Maintain HR records & employee databaseAssist in payroll processing & attendance managementHandle employee grievances & disciplinary actionsConduct induction and training coordinationEnsure compliance with labor laws and aviation regulatory requirementsManage exit formalities and full & final settlements Administrative Functions:Oversee office administration and facility managementCoordinate with airport authorities for ID cards, entry passes, and security clearancesManage vendor coordination (uniforms, transport, housekeeping, etc.)Maintain inventory & office suppliesHandle travel arrangements & staff logisticsEnsure smooth day-to-day operational support Compliance & Reporting:Ensure compliance with DGCA guidelines and airport authority regulationsMaintain MIS reports, HR dashboards, and audit recordsAssist during internal and external auditsTrack employee performance and attendance reports Required Skills:Strong knowledge of HR practices and labor lawsGood understanding of aviation operations and airport protocolsExcellent communication and interpersonal skillsStrong organizational and multitasking abilitiesProficiency in MS Office (Excel, Word, HR software)Ability to handle confidential information Qualifications:Bachelors Degree in HR / Business Administration / ManagementMBA/PGDM in HR (Preferred) Experience:1-4 years of experience in HR & AdministrationExperience in aviation, airport, or hospitality industry preferred Salary Range:3.0 LPA - 12.0 LPA (Depending on experience & location) Additional Requirements:Willingness to work in shift-based environmentAbility to work under pressure in a fast-paced airport environmentImmediate joiners preferred

An Air Ticketing Executive is responsible for booking airline tickets, managing reservations, issuing boarding passes, handling travel queries, and assisting passengers with ticket changes or cancellations. They ensure accurate ticketing, maintain travel records, and provide excellent customer service to travelers.3. Key ResponsibilitiesTicket Booking & ReservationsBook domestic and international flight tickets for customers.Use airline reservation systems such as GDS (Amadeus, Galileo, Sabre).Provide information about flight schedules, fares, and availability.Customer AssistanceAssist customers with ticket bookings, cancellations, and rescheduling.Handle passenger inquiries through phone, email, or in person.Guide customers about airline policies, baggage rules, and travel requirements.Ticket IssuanceIssue e-tickets and boarding passes.Verify passenger information and travel documents.Process ticket refunds and exchanges when required.Fare CalculationCalculate ticket fares, taxes, and additional charges.Provide the best available fare options to customers.DocumentationMaintain records of bookings and payments.Update passenger details in reservation systems.CoordinationCoordinate with airlines, travel agents, and airport staff.Assist with group bookings and corporate travel arrangements.4. Required SkillsExcellent communication and customer service skillsKnowledge of airline reservation systems (GDS)Basic computer skills (MS Office, booking software)Problem-solving abilityAttention to detailAbility to work under pressure5. Educational QualificationMinimum 12th pass or graduateDiploma or certification in Air Ticketing / Travel & Tourism (preferred)6. ExperienceFreshers can apply0-2 years experience in travel agency or airline ticketing preferred7. Work EnvironmentAirlinesTravel agenciesAirportsTour and travel companies8. Salary (India - Approx.)Fresher: 15,000 - 25,000 per monthExperienced: 30,000 - 50,000+ per month

Airport ground staff are essential aviation professionals who ensure the safety, security, and efficiency of flights by managing passenger services, baggage handling, and aircraft ramp operations. Key responsibilities include checking in passengers, issuing boarding passes, boarding flights, guiding aircraft to parking bays, and loading/unloading luggage

Job Summary:An Air Cargo Executive is responsible for handling, coordinating, and managing air freight operations at airports or cargo terminals. The role involves booking shipments, preparing documentation, ensuring compliance with aviation regulations, coordinating with airlines and customs authorities, and ensuring safe and timely delivery of cargo.Key Responsibilities1. Cargo Booking & DocumentationProcess cargo bookings for domestic and international shipments.Prepare Air Way Bills (AWB), invoices, shipping bills, and other cargo documents.Verify cargo details including weight, dimensions, and classification.Ensure accurate data entry in cargo management systems.2. Cargo Handling & OperationsSupervise loading and unloading of cargo.Ensure proper labeling, packaging, and handling of goods.Coordinate with warehouse staff and ground handling teams.Monitor shipment movement and update customers on status.3. Customs & Regulatory ComplianceCoordinate with customs officials for clearance procedures.Ensure compliance with DGCA, IATA, and airline cargo regulations.Handle documentation for import/export shipments.Follow safety guidelines for dangerous goods and special cargo.4. Customer ServiceCommunicate with clients regarding booking, shipment status, and delays.Resolve cargo-related queries and complaints.Provide freight rate information and shipping options.5. Coordination & ReportingCoordinate with airlines, freight forwarders, and transport agencies.Maintain cargo records and prepare daily/weekly reports.Track performance metrics such as shipment timelines and damages.Required SkillsKnowledge of air cargo procedures and documentation.Basic understanding of import/export regulations.Computer proficiency (MS Office, cargo software).Good communication and customer service skills.Attention to detail and accuracy.Ability to work under pressure and meet deadlines.Educational QualificationGraduation in any discipline (preferred: Logistics, Aviation, or Commerce).Diploma/Certificate in Air Cargo Management or Aviation (advantage).Knowledge of cargo software systems is a plus.Experience RequirementsFreshers can apply for entry-level roles.13 years experience in cargo, logistics, or freight forwarding preferred.Experience in airport cargo operations is an advantage.Work EnvironmentAirport cargo terminals and warehouses.Rotational shifts including nights and weekends.Fast-paced operational environment.

- Assist with check-in operations: Help passengers check-in for their flights, issue boarding passes, and handle baggage check-in to ensure a smooth boarding process for all passengers.- Manage boarding process: Coordinate with airline crew to ensure passengers board the aircraft in an orderly and timely manner, while also assisting with any special needs or requests.- Provide customer service: Address passenger inquiries, resolve issues, and assist with any special requirements to ensure a pleasant experience for all travelers.- Monitor security procedures: Help ensure the safety and security of passengers by following all airport security protocols, including checking baggage and screening passengers as needed.- Maintain cleanliness: Keep the airport terminal and surrounding areas clean and organized to provide a pleasant environment for passengers and staff.Required skills and expectations:- Strong communication skills to effectively assist passengers and communicate with airline staff.- Ability to work in a fast-paced environment and handle multiple tasks simultaneously.- Attention to detail to accurately check-in passengers, handle baggage, and ensure correct boarding procedures.- Customer service-oriented mindset to address passenger needs and provide assistance as required.- Ability to follow strict security protocols and ensure the safety of passengers and staff at all times.

Join our team as Airport Ground Staff in Kolkata, India. Responsibilities include assisting passengers with check-in, baggage handling, boarding, and overseeing aircraft movement on the ground. Candidates should have excellent communication skills, be able to work well under pressure, and have a 10th pass education. Experience is preferred but not required. If you are looking for a dynamic and fast-paced work environment, this role is perfect for you.

We are looking for Air Ticketing Staff to join our team in Jalpaiguri, India. As a freshers, your main responsibilities will include booking flights, issuing tickets, handling customer inquiries, and providing excellent customer service. You will need to have at least a 12th Pass education and be able to work full time in an office setting. Attention to detail, good communication skills, and the ability to work well under pressure are essential for this role.

Job DescriptionGround Staff ExecutiveDear Candidate,We are looking for a Dynamic Candidate with good Communication SkillsRoles And ResponsibilitiesGreeting and welcoming passengers, and responding to questions.Checking in baggage.Making reservations.Selling airline tickets.Stocking aircraft with refreshments.Cleaning aircraft after flights.Assisting disabled passengers and those with small children.Providing information to passengers.Desired Candidate Profile 10th,12th,Any degree,Diploma Qualification 12th or Any Under Grad/graduated(freshers) Skills: fresher,good analytical skills,ticketing ground staff,RequirementsQualification 12th or Any Under Grad/graduated(freshers) Skills: fresher,good analytical skills ground staff,Other DetailsIndustry

Ground Staff members are responsible for ensuring the smooth operation of airport services, such as check-in, security, and boarding procedures. They play a crucial role in providing excellent customer service and ensuring the safety and security of passengers.Key responsibilities of Ground Staff include:1. Greeting and assisting passengers at check-in counters and boarding gates2. Checking and tagging baggage3. Assisting passengers with boarding and disembarkation procedures4. Conducting security checks and following safety protocols

As an Airport Guest Relationship Executive in Kolkata, India, you will be responsible for providing exceptional customer service to airport guests throughout their journey. Your key responsibilities will include welcoming guests, assisting with check-in procedures, resolving customer inquiries, and ensuring a pleasant travel experience. You will also be required to handle guest complaints professionally and maintain a positive attitude at all times. To succeed in this role, you should have excellent communication skills, a friendly demeanor, and the ability to work well under pressure. A 12th pass qualification is required, and prior experience in a customer service role is preferred but not mandatory. Additionally, you must be a team player, detail-oriented, and have a passion for delivering superior service to guests. This full-time position will require you to work from the office, so flexibility and a willingness to work in a fast-paced environment are essential.

As a Hospitality Executive in Kolkata, India, you will be responsible for providing excellent customer service, handling guest inquiries, and ensuring guest satisfaction. You will assist in booking reservations, managing check-ins and check-outs, and addressing any guest concerns promptly and professionally.Key responsibilities include greeting guests, answering phone calls, responding to emails, and assisting with room service requests. You will also be responsible for maintaining cleanliness in the lobby and common areas, as well as coordinating with other departments to ensure a seamless guest experience.To excel in this role, you must have strong communication skills, attention to detail, and the ability to multitask in a fast-paced environment. A friendly and professional attitude is essential to create a positive impression on guests. Prior hospitality experience is a plus, but not required. A high school diploma or equivalent is necessary for this position.

Job Openings for 20 Ground Staff Executive Jobs for Freshers in Garia, Kolkata, Baruipur, Sonarpur, Kolkata, Dumdum Kolkata, Esplanade, Kolkata, Purba Medinipur, Paschim Bardhaman, Patna, Tollygunge, Kolkata, Jadavpur, Kolkata, having Educational qualification of : Higher Secondary, Secondary School, B.A, B.C.A, B.B.A, B.Com, B.Sc, Post Graduate Diploma, M.A, M.Com with Good knowledge in Housekeeping, Air Ticketing, Airport Operation, Internal Communication, Aviation Security, Ground Staff Activities, Aviation, Ground Handling, Cargo Handling, Personality Development, Airport Cargo, Ground Management, Google API, Good Communication etc. contact: 8100075893

The position of Admin Executive requires a professional with excellent organizational and administrative skills. The responsibilities of an Admin Executive include managing office operations, coordinating administrative activities, and providing support to staff and management. Key responsibilities include:- Managing office supplies and equipment- Handling day-to-day administrative tasks- Maintaining employee records and files- Coordinating meetings and appointments- Assisting with recruitment and onboarding processes- Handling travel arrangements and expense reports

We are looking for 79 Airport Jobs in Air Ticketing and MTS at multiple locations in Kolkata, Mumbai, Madurai, Salem, Hubli, Kalaburagi, Gulbarga, Mangalore, Kozhikode/Calicut, Bhubaneswar, Indore, with deep knowledge in Air Ticketing, Multi Tasking Staff, Front Desk Executive, Passport Checking Staff, Guest Relation Executive, Customer Support, Ticket Support Executive, Ticket Checking Staff, Ground Staff, Airport Staff and Required Educational Qualification is : Secondary School, B.A, B.C.A, B.B.A, B.Com, B.Sc, B.Tech, Other Bachelor Degree, Post Graduate Diploma, Any Master Degree

As a Cabin Crew member, your responsibilities will include ensuring the safety and comfort of passengers during flights, serving meals and beverages, conducting safety demonstrations, and providing exceptional customer service. You must have excellent communication and interpersonal skills, the ability to remain calm under pressure, and the willingness to work irregular hours.

We are looking for a dedicated Airport Operations Executive to join our team in Kolkata. This entry-level position is ideal for individuals who are eager to start their career in airport operations. The role involves supporting daily airport activities to ensure a smooth and efficient travel experience for passengers.Key responsibilities include:- **Managing Passenger Flow:** Assist in guiding passengers through check-in, boarding, and arrival processes to ensure timely and organized movement.- **Handling Customer Queries:** Provide clear and friendly assistance to passengers, addressing their questions or concerns about flights, baggage, and other airport services.- **Coordination with Airlines:** Work closely with airline staff to facilitate check-in procedures, manage boarding gates, and resolve any operational issues that may arise.- **Maintaining Safety Standards:** Adhere to all airport regulations and safety protocols, ensuring a secure environment for both passengers and employees.Required skills and expectations:Candidates should have completed at least their 10th grade education. We prefer individuals with strong communication and interpersonal skills, as this role requires interacting daily with diverse groups of people. Attention to detail and the ability to work in a fast-paced environment are essential. Candidates should be adaptable and willing to work flexible hours, as airport operations run around the clock. Previous experience is not mandatory, making this a great opportunity for fresh graduates eager to learn.

An Airport Ramp Executive plays a crucial role in ensuring smooth operations at the airport ramp area. This position is ideal for individuals seeking to start their careers in the aviation industry, with a focus on safety and efficiency.Key Responsibilities:- **Aircraft Handling**: Safely guide aircraft to and from the parking area, ensuring that all procedures are followed. It is vital to maintain communication with pilots and ground staff to avoid accidents.- **Baggage Services**: Load and unload passenger luggage and cargo from aircraft correctly and promptly. Ensuring items are handled with care reduces the risk of damage and improves customer satisfaction.- **Equipment Management**: Operate and maintain ground support equipment, such as tugs and belt loaders. Proper equipment handling is crucial for efficient ramp operations and safety.- **Safety Compliance**: Follow safety regulations and protocols diligently. A strong understanding of safety measures helps prevent accidents and ensures a safe working environment.- **Team Collaboration**: Work effectively with fellow team members and other departments, including cargo and security. Clear communication and teamwork are essential for smooth operations.Required Skills and Expectations:Candidates should have completed at least the 10th grade. While prior experience is not necessary, a willingness to learn and follow instructions is critical. Good communication skills and the ability to work in a fast-paced environment are important. Candidates should be physically fit, as the job involves lifting and moving heavy items. A positive attitude and dedication to teamwork will greatly contribute to successful ramp operations.

We are seeking an enthusiastic Airport Operations Executive to join our team in Kolkata. This entry-level position is perfect for those looking to begin their career in the aviation industry.Key Responsibilities:1. **Passenger Assistance**: You will help passengers with check-in processes, boarding, and baggage inquiries, ensuring they have a smooth travel experience.2. **Coordination with Airlines**: Collaborating with airlines and ground staff, you will assist in the timely management of flights, making sure all operations run efficiently.3. **Handling Emergencies**: You will remain calm and effectively manage any unexpected situations, providing quick solutions to ensure passenger safety and satisfaction.4. **Documentation**: Maintaining accurate records and logs of daily operations will be part of your role, helping to facilitate seamless communication between various departments.5. **Customer Service**: Providing excellent customer support is essential. You will address passenger complaints and queries, ensuring a positive experience at the airport.Required Skills and Expectations:Candidates should have at least completed their 10th grade, with a passion for working in a dynamic environment. Good communication skills in English and the local language are essential for interacting with passengers. A positive attitude, attention to detail, and the ability to work in a team are vital. This role offers a great opportunity for entry-level professionals eager to learn and grow in the aviation sector.

We are looking for 649 Air Ticketing Staff Posts in Kochi/Cochin, Trivandrum/Thiruvananthapuram, Kannur, Kozhikode/Calicut, Mangalore, Ranchi, Dibrugarh, South Sikkim, Darjeeling, Shillong, with deep knowledge in Air Ticketing, Ticket Booking, Customer Relationship, Ground Staff, Ground Hostess, Airport Ground Staff, Airline Ground Staff, Ground Staff Executive, Ground Handling Staff, Airport Ticketing, Airport Staff, Airport Executive and Required Educational Qualification is : 12th Pass

We are looking for energetic ground staff to be responsible for administrative duties and communication with passengers. Your duties will include welcoming passengers, providing information, assisting passengers who are disabled or are traveling with small children, checking in luggage, taking reservations, and selling tickets. You should be able to promptly resolve passenger queries and ensure that all passengers are satisfied.To be successful as ground staff, you should display outstanding interpersonal skills and achieve excellent customer service, which consistently meets the goals and vision of the airline company. Ultimately, outstanding ground staff should be able to multi-task and ensure that every passenger is comfortable, safe and well-informed of flight schedules, aircraft delays, weather concerns and other factors that may affect passengers.Ground Staff Responsibilities:Greeting and welcoming passengers, and responding to questions.Checking in baggage.Making reservations.Selling airline tickets.Stocking aircraft with refreshments.Cleaning aircraft after flights.Assisting disabled passengers and those with small children.Providing information to passengers.

Job DescriptionDear Candidate,We are looking for a Dynamic Candidate with good Communication SkillsRoles And ResponsibilitiesGreeting and welcoming passengers, and responding to questions.Checking in baggage.Making reservations.Selling airline tickets.Stocking aircraft with refreshments.Cleaning aircraft after flights.Assisting disabled passengers and those with small children.Providing information to passengers.Desired Candidate Profile 10th,12th,Any degree,Diploma Qualification 12th or Any Under Grad/graduated(freshers) Skills: fresher,good analytical skills,ticketing ground staff,RequirementsQualification 12th or Any Under Grad/graduated(freshers) Skills: fresher,good analytical skills ground staff,Other DetailsIndustry

We Requires 2 Air ticketing Executive (Domestic & International) at Lower Parel West.Position : Air Ticketing Executive (Domestic & International)Software : Amadeus software compulsory* Experience: 4 to 6 years* Salary: 45k to 55k* Position: 1Job Responsibilities:* Issuing Domestic/International flight tickets also amendments* Working on the GDS (AMADEUS) to process cancellations && refunds* Co-ordinating with the airlinesDesired Skillsets & Experience:- Prior experience in Ticketing is preferred.- Working knowledge of Amadeus- Good communication skills to enable effective communication with customers as well as travel partnersFor Interview share me your Resume on hidden_email = Content On This Number=8533061117

We are looking for an Air Cargo Executive to join our team in Kolkata. The role is ideal for those who have a keen interest in air cargo operations and wish to build a career in logistics.**Key Responsibilities:**- **Coordinate Air Shipments:** Manage the scheduling and routing of air cargo shipments to ensure timely deliveries.- **Documentation:** Prepare and process all necessary documentation related to air freight, including bills of lading and customs paperwork.- **Customer Interaction:** Communicate with customers to provide updates on shipment statuses and address any queries or concerns.- **Cargo Tracking:** Monitor the movement of cargo and use tracking systems to ensure smooth operations from origin to destination.- **Team Collaboration:** Work closely with other departments, such as sales and warehouse, to facilitate efficient cargo handling and operations.**Required Skills and Expectations:**Candidates should possess strong communication skills to interact effectively with clients and team members. Basic knowledge of air cargo processes and regulations is preferred but not required, as on-the-job training will be provided. Attention to detail is crucial to ensure accuracy in documentation and shipment tracking. A proactive attitude and ability to work under pressure will be essential for managing tight deadlines. Proficiency in using computers and handling software applications related to cargo operations will enhance performance in this role. An educational background of at least 12th grade is necessary, and experience ranging from 0 to 6 years in the logistics industry is welcome.

A Ground Hostess (or Airport Ground Staff) ensures passenger safety, comfort, and efficient service within airport terminals. Key duties include assisting passengers with check-in and boarding, managing baggage, handling tickets, providing information, and assisting special needs passengers, all while acting as airline ambassadors.Key ResponsibilitiesPassenger Handling: Welcoming passengers, checking travel documents (passports, IDs), issuing boarding passes, and directing passengers to departure gates.Customer Service: Answering queries, assisting with flight delays or cancellations, and providing information about flight schedules.Special Assistance: Assisting passengers with limited mobility, elderly passengers, and unaccompanied minors.Baggage Management: Handling baggage checks, tagging luggage, and addressing lost or damaged luggage issues.Safety & Security: Ensuring compliance with safety protocols, performing security screenings, and assisting in emergency situations.Gate Duties: Manning boarding gates and ensuring smooth boarding processes.Requirements & SkillsEducation: Typically a high school diploma or equivalent (10+2), with a diploma in aviation or hospitality being an advantage.Appearance: Well-groomed with a professional appearance.Communication: Excellent communication skills in English and local languages.Personality: Patient, friendly, service-oriented, and able to work under pressure.Technical: Basic computer literacy (knowledge of airline ticketing systems like Amadeus or Sabre is a plus).HR RIYA - 9875678239

round Operations Staff (Ground Crew) ensure the safety, security, and efficiency of aircraft, passengers, and baggage from check-in to takeoff. Key roles include passenger service (check-in, boarding), baggage handling, ramp services (loading/unloading, guiding aircraft), and catering, all while maintaining strict regulatory compliance and delivering excellent customer service.Key ResponsibilitiesPassenger Service/Terminal Operations: Greet passengers, handle check-in, verify documents, assign seats, process baggage, assist special needs passengers, and manage boarding gates.Ramp Services (Tarmac Operations): Guide aircraft to parking bays (marshalling), load and unload luggage, handle cargo, operate baggage conveyors, and connect ground power units.Safety and Security: Conduct security checks on passengers and baggage, monitor terminal areas, and ensure compliance with aviation regulations (e.g., FAA, IATA).Flight Preparation: Coordinate with cabin crew, clean aircraft cabins, restock refreshments, and assist with cabin security checks.Communication and Logistics: Provide flight information, handle inquiries, manage luggage complaints (lost/damaged), and inform passengers of delays or gate changes.Required Skills and QualificationsInterpersonal Skills: Excellent communication to assist diverse passengers and work with crew.Physical Stamina: Ability to stand for long periods, work in varying weather conditions, and lift heavy baggage (up to 32kg/70 lbs).Flexibility: Willingness to work shifts, including nights, weekends, and holidays, to support 24/7 airport operations.Attention to Detail: Strict adherence to safety protocols and regulatory procedures.Education: High school diploma or equivalent, with previous customer service or aviation experience preferred.Working ConditionsGround staff work both inside the terminal and directly on the tarmac, exposed to noise, weather, and fast-paced, high-pressure environments.HR RIYA - 9875878239

Ground handling staff manage essential airport operations, ensuring passenger safety, comfort, and timely aircraft turnaround. Responsibilities include passenger check-in, baggage sorting, aircraft cleaning, fueling, ramp services (loading/unloading), and aircraft marshalling. They work in fast-paced terminal and apron environments, ensuring compliance with aviation safety regulations. Key Roles & Responsibilities:Passenger Services: Checking in passengers, issuing boarding passes, handling luggage, answering queries, and assisting passengers with special needs.Ramp & Operations: Guiding aircraft to parking bays (marshalling), loading/unloading cargo and baggage, operating belt loaders, and managing aircraft cleaning.Technical Assistance: Refueling/defueling aircraft, providing pushback and towing services, and operating ground support equipment.Safety & Security: Monitoring airport areas, screening baggage, complying with safety regulations, and reporting suspicious behavior.Documentation: Preparing flight plans, load sheets, and documentation for cabin crewRequirements & Skills:Excellent communication and customer service skills.Ability to multitask and work under pressure.Physical stamina, including the ability to lift up to 70 pounds and work long hours standing.Valid drivers license (often required for ramp roles).Compliance with safety training, including dangerous goods handling.Typical Working Environment:Shifts, including nights, weekends, and holidays.Both airside (ramp/tarmac) and inside the airport terminal. HR RIYA - 9875678239

As a Ground Operations Staff in Kolkata, you will be responsible for assisting in the smooth running of ground operations at the office. Your key responsibilities will include ensuring the safe and efficient handling of luggage, providing assistance to passengers, and coordinating with other staff members to ensure a seamless customer experience.Required skills for this role include good communication skills, the ability to work well under pressure, excellent organizational skills, and a strong attention to detail. A high school diploma or equivalent is required for this position. Previous experience in a similar role is preferred but not mandatory. Additionally, you should be physically fit and able to lift heavy objects as needed. The ideal candidate for this position will be reliable, team-oriented, and customer-focused. If you are looking for a dynamic role in the aviation industry and have the qualifications and skills described above, we encourage you to apply for this position.

As an Airport Ticketing Staff in Kolkata, India, you will be responsible for assisting passengers with ticketing services at the airport. This includes issuing boarding passes, checking luggage, and providing information on flight schedules and destinations. You will need to have good communication skills to interact with passengers and work efficiently in a fast-paced environment. Attention to detail is crucial to ensure accurate ticketing transactions. A 12th pass education qualification is required for this role. Experience is preferred but not mandatory, making this a suitable position for both freshers and experienced individuals with up to 5 years of experience. The role is full-time and requires you to work from the office at the airport. Flexibility, a friendly attitude, and the ability to work well under pressure are essential skills for this position. The ideal candidate should be organized, customer-focused, and able to multitask effectively to provide excellent service to airport passengers.

We are looking for energetic ground staff to be responsible for administrative duties and communication with passengers. Your duties will include welcoming passengers, providing information, assisting passengers who are disabled or are traveling with small children, checking in luggage, taking reservations, and selling tickets. You should be able to promptly resolve passenger queries and ensure that all passengers are satisfied.To be successful as ground staff, you should display outstanding interpersonal skills and achieve excellent customer service, which consistently meets the goals and vision of the airline company. Ultimately, outstanding ground staff should be able to multi-task and ensure that every passenger is comfortable, safe and well-informed of flight schedules, aircraft delays, weather concerns and other factors that may affect passengers.

As a Ground Staff Executive in Kolkata, you will play a vital role in ensuring smooth airport operations and providing excellent customer service to travelers. This position is ideal for freshers or individuals with up to one year of experience, offering an opportunity to begin a rewarding career in the aviation industry.Key Responsibilities:1. **Passenger Assistance**: Assist travelers during check-in, boarding, and baggage claims, ensuring they have a pleasant experience at the airport.2. **Check-in Operations**: Efficiently handle the check-in process, including verifying travel documents and issuing boarding passes to streamline passenger flow.3. **Baggage Handling**: Ensure the proper handling and loading of luggage onto flights, addressing any issues related to lost or damaged bags promptly.4. **Customer Service**: Provide information and support to passengers regarding flight schedules, delays, and airport facilities, maintaining a friendly and professional attitude at all times.5. **Safety Compliance**: Adhere to all safety regulations and procedures in accordance with airport protocols to ensure the safety of passengers and staff.Required Skills and Expectations:You should possess strong communication and interpersonal skills to interact effectively with passengers from diverse backgrounds. A positive attitude, problem-solving abilities, and a keen eye for detail are essential for this role. You must be able to work in a fast-paced environment and handle various tasks with efficiency. A minimum of a 12th-grade education is required, along with a willingness to learn and adapt to the dynamic aviation setting.

We are seeking an energetic and dedicated Airlines Executive to join our team in Kolkata. This is a full-time position suitable for freshers who have completed their 12th grade. The role involves interacting with customers to provide assistance with their travel-related queries, reservations, and other airline services.**Key Responsibilities:**- **Customer Interaction:** Engage with clients to understand their travel needs and provide tailored solutions, enhancing customer satisfaction and trust.- **Booking Management:** Assist in the booking process for flights, ensuring all details are accurately captured and confirmed to avoid any issues.- **Flight Information:** Keep customers informed about flight schedules, cancellations, and other updates to ensure they have the most current information regarding their travel plans.- **Issue Resolution:** Address any customer complaints or concerns promptly, finding effective solutions to maintain a positive company image.- **Sales Support:** Promote additional services such as travel insurance, seat upgrades, and other airline offerings to maximize sales opportunities.**Required Skills and Expectations:**Candidates should have excellent communication skills in English and Hindi to effectively interact with customers. Strong interpersonal skills are essential to build rapport and assist with inquiries. A positive attitude and ability to work well under pressure are necessary, as this role involves fast-paced environments. Basic computer skills are required for handling bookings and customer databases. A keen sense of customer service and teamwork will contribute to a harmonious workplace and enhance client experiences.

As an Airport Ramp Executive in Kolkata, you will play a vital role in ensuring the smooth operation of airport ground services. This position is ideal for individuals looking to start their career in the aviation industry.**Key Responsibilities:**- **Loading and Unloading Baggage:** You will be responsible for safely loading and unloading passengers' baggage from the aircraft, ensuring all items are handled with care.- **Assisting with Aircraft Marshalling:** You will guide aircraft during landing and departure, helping pilots navigate safely on the ground.- **Conducting Safety Checks:** It is your duty to perform routine inspections of baggage carts, tugs, and other ground support equipment, ensuring they are safe and operational.- **Coordinating with Ground Staff:** You will work closely with other airport personnel, such as ground handlers and maintenance teams, to ensure efficient operation at the ramp.- **Reporting Issues:** If you notice any discrepancies or issues with baggage or equipment, you will report them promptly to your supervisor to maintain safety and efficiency standards.**Required Skills and Expectations:**To succeed as an Airport Ramp Executive, candidates should possess:- **Basic Communication Skills:** Clear communication is essential to coordinate with team members and provide excellent customer service.- **Physical Stamina:** The role involves manual handling, so you should be physically fit and able to work in varying weather conditions.- **Attention to Detail:** Accuracy in tasks such as baggage handling is crucial to prevent loss and damage.- **Team Player Attitude:** Working effectively as part of a team is important, as you will rely on your colleagues in high-paced situations.This full-time role requires a minimum education of 12th grade and is suitable for individuals with no prior experience in the aviation field.

Ground Staff are responsible for ensuring the smooth operation of an airport by performing various tasks such as airport operations, customer service, safety checks, and more. They play a crucial role in ensuring passenger safety and satisfaction.Responsibilities:- Assist passengers with check-in, baggage handling, and security checks- Ensure the safe and efficient boarding and disembarkation of passengers- Oversee the loading and unloading of luggage and cargo- Communicate with air traffic control to coordinate aircraft movements

Ground Staff are responsible for ensuring the smooth operation of airport activities, including passenger handling, baggage handling, and aircraft operations. They play a key role in ensuring the safety and comfort of passengers throughout their journey.Responsibilities for Ground Staff may include:- Greeting and assisting passengers at check-in counters- Ensuring passengers' baggage is safely stowed and unloaded- Assisting passengers with boarding and disembarking from aircraft.

As an Air Cargo Executive, your main responsibility will be to oversee the efficient and safe handling of cargo operations at the airport. You will be responsible for coordinating with various departments to ensure timely delivery of cargo, resolving any issues that may arise during the process, and maintaining a high level of customer service.Key skills required for this role include:1. Knowledge of air cargo operations and procedures2. Experience in cargo handling and supervision3. Ability to work efficiently under pressure and meet tight deadlines