Ground Staff Executive Fresher

Job Description

key responsibilities:

1. assist passengers with check-in procedures and ensure baggage handling is done efficiently: as a ground staff executive, you will be responsible for helping passengers with the check-in process, ensuring they have the necessary documents, and handling their baggage in a timely manner.

2. provide information and assistance to passengers: you will need to be knowledgeable about airport procedures, flight schedules, and services in order to assist passengers with their queries and help them navigate the airport.

3. ensure safety and security regulations are followed: it is important to adhere to safety and security protocols to ensure the well-being of passengers and airport staff. you will need to monitor and report any suspicious activities.

4. maintain cleanliness and orderliness at the airport: keeping the airport premises clean and organized is crucial for creating a positive experience for passengers. you will be responsible for ensuring that public areas are tidy and presentable.

required skills and expectations:

- excellent communication skills: as a ground staff executive, you will need to communicate effectively with passengers, colleagues, and other airport personnel.

- ability to multi-task and work under pressure: the airport environment can be fast-paced and unpredictable, so you must be able to handle multiple tasks simultaneously and remain calm under pressure.

- attention to detail: ensuring accuracy in all aspects of your job, from checking documents to handling baggage, is essential for a ground staff executive.

- customer service orientation: providing excellent customer service to passengers is a key aspect of this role, so a positive and helpful attitude is necessary.
  • Experience

    0 - 2 Years

  • No. of Openings

    87

  • Education

    12th Pass, 10th Pass, I.T.I., B.A, B.C.A, B.B.A, B.Com, B.Ed, M.A, M.Com

  • Role

    Ground Staff Executive

  • Industry Type

    Aviation / Airline / Aerospace

  • Gender

    [ Male / Female ]

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

About AI Aviaction

AI the flag carrier of India with its main hub at Indira Gandhi International Airport in Delhi, and secondary hubs at Kempegowda International Airport in Bengaluru and Chhatrapati Shivaji Maharaj International Airport in Mumbai, alongside several focus cities across India. Headquartered in Gurugram, the airline is owned by Air India Limited, which is owned by the Tata Group and Singapore Airlines. As of November 2024, the airline serves 102 domestic and international destinations operating a variety of Airbus and Boeing aircraft and is the second-largest airline in India in terms of passengers carried after IndiGo. Air India became the 27th member of Star Alliance on 11 July 2014.
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